Terrence Hammond is seeking a challenging position that utilizes his experience managing recycling programs and providing services to individuals with disabilities. He has over 10 years of experience in roles such as E-Recycling Program Manager, Senior Retention Counselor, and Direct Support, where he created employment opportunities, managed retention services, and oversaw proper treatment of clients. Hammond also has experience in customer service supervision and activity therapy. He holds a Bachelor's degree in Therapeutic Recreation from Benedict College.

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Terrence L. Hammond
4028 23rd
Parkway, Apt. 21
Temple Hills, MD 20748
terrencehammond@hotmail.com
(202) 255-6833
OBJECTIVE
To obtain a challenging position in a multi-tasked environment with the commitment of a promoting
spirit of cooperation and advancement
WORK EXPERIENCE
E-Recycling Program Manager
Aug. 2014 – Present Melwood Horticultural Training Center, Inc. Upper Marlboro, MD
 Create and maintain employment opportunities for individuals with disabilities based on their
desires, employment goals, and geographic location
 Oversee the audit process and disassemble techniques of electronics
 Ensure proper operation of various electronics to result in resale
 Maintain communication with distribution personnel for proper delivery and pick up of
warehouse materials
 Retain product inventory in web-based system
 Sustain partnerships with various e-recycling companies to foster continuous business
 Provide management to floor supervisors to generate proper work flow
 Conduct analysis of job placements to ensure company standards are met and exceeded
 Organize safety checks and meetings with staff
 Attend meetings with upper management to include the board, CEO, CFO, and COO
 Provide periodic updates and reports to upper administration
 Deliver assistance with the loading and unloading of shipments
Senior Retention Counselor
March 2008 – Aug. 2014 Melwood Horticultural Training Center, Inc. Upper Marlboro, MD
 Partnered with businesses to create and maintain employment opportunities for individuals with
disabilities
 Managed the retention services for employees in their transition from entry level employment to
other career opportunities
 Trained and mentored retention staff
 Provided on-going coaching for individuals in community and Ability One placements
 Conducted analysis of job placement and retention services
 Performed informational interview with potential employers and relayed pertinent information to
the job development team
 Operated as a facilitator during team meetings

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Direct Support
March 2010 – Oct. 2012 Rescare Lanham, MD
 Over saw the proper treatment of clients in assigned group homes
 Provided assistance to clients in domestic tasks of food preparation and dressing
 Supported clients with the distribution of an accurate medication regimens
 Transported clients to various establishments for personal purchases
 Provided a comfortable environment to promote independence
Customer Service Supervisor
Aug. 2004 – Feb. 2008 Circuit City Marlow Heights, MD
 Managed appropriately 35 employees
 Ensured that all products were returned as net saleable or open box
 Confirmed the calculation of receivables were accurate for the close of business
 Resolved customer issues timely and professionally
 Trained and mentored employees with a desirable workforce morale
 Facilitated interdepartmental meetings, procedures and policies, inventory, and scheduling
 Demonstrated experience in sales and marketing, with a wide-ranging knowledge of electronics
 Generated instrumental revenue through the acquisition of new residential customer accounts
Activity Therapist
Jan. 2004 – May 2004 Tucker Nursing Care Center Columbia, SC
 Planned social and recreational activities for residents within the unit
 Regularly communicated and worked with management
 Maintained proper documentation of all activities
EDUCATION
Bachelor of Science in Therapeutic Recreation
Benedict College, Columbia, SC
May 2004
CERTIFICATIONS/ORGANIZATIONS
 CPR/First Aid
 R2 Internal Auditor
 Forklift license
 Phi Beta Sigma, Inc., Spring 2014, Tri-Sigma Chapter