Erika Keorlet is pursuing a Master's in Social Work at Rutgers University. She has a Bachelor's in Psychology from The College of New Jersey and extensive experience working with diverse populations, especially adolescents and the LGBT community. Her resume highlights experience in various social services roles such as employment specialist, caregiver, nanny, and residential youth aide. She also has customer service and administrative skills from previous food service and clinic assistant positions. Keorlet is licensed by the Pennsylvania Gaming Commission and has strong references from former supervisors.

1. Erika Leigh Keorlet
(732)-710-0472
Erika.keorlet@gmail.com
EDUCATION
Graduate School: Rutgers University School of Social Work, August 2016-present
Pursuing a Master's of Social Work (MSW) degree
College: The College of New Jersey (TCNJ), Ewing, NJ, Jan. 2007-May 2010
Bachelor of Arts in Psychology with a concentration in Clinical/Counseling Psychology and a minor in Criminology
 Graduated Summa Cum Laude: GPA 3.94
 Member of Psi Chi: Psychology Honor Society
 The College of New Jersey Merit scholar, Robert C. Byrd Honors scholar, Edward J. Bloustein scholar,
Amerada Hess scholar, Wegmans scholarship recipient
WORK EXPERIENCE
Cage Cashier, SugarHouse Casino, June 2016-present
 Provide friendly, efficient service to guests when they redeem their chips and slot tickets for money
 Comply with all Pennsylvania Gaming Commission Board regulations
Caregiver, The Canaris family, Aug. 2015-Aug. 2016
 Provided part time companionship for an elderly cancer patient; offered emotional support and assisted in
activities of daily living, doctor appointments, laundry, and grocery shopping
Nanny, The Buzzard family, Sept. 2013-May 2016
 Cared for the family’s infant and toddler; engaged the children in fun, developmentally appropriate activities
Employment Specialist, Philadelphia Youth Network, March 2013-Aug. 2013
 Acted as a seasonal liaison for teenage employees and over 100 employers as part of the Work Ready Initiative
 Traveled to Philadelphia high schools to promote the program and conduct enrollment sessions with youth
 Identified and matched qualified candidates with employers; coordinated the interview process
 Led weekly professional development sessions focused on workplace conduct, accountability and teamwork
 Conducted work site visits to troubleshoot issues and guarantee satisfaction within the employer-employee
relationship
Cashier, Wegmans Food Market, Oct. 2003- July 2010; April 2011- Feb. 2013
 Processed customer payments accurately and ensured customers had a positive experience at the store as a
member of the Front End team
 Assisted in many other departments including Produce, Dairy, Coffee Shop, Compliments, Helping Hands,
Sub Shop, Bakery, Prepared Foods, Grocery, Deli, the Cheese Shop, and Catering
 Received written compliments from customers/coworkers on ability to provide friendly, efficient service
Graduate Clinic Assistant, La Salle University Community Psychological Services Clinic, Aug. 2011- Jan. 2012
 As a graduate student, facilitated the daily operations of the clinic, including responding to phone and email
communications with clients on behalf of student clinicians; performed initial phone screens and follow-up
to assess client’s mental stability and appropriate program track
 Maintained physical and electronic charts, scheduled appointments, kept a list current of referrals and
community resources, processed payments, performed data entry, filing, and faxing

2. Erika Leigh Keorlet
(732)-710-0472
Erika.keorlet@gmail.com
Residential Youth Aide, Triad House, Jan. 2010- Jan. 2011
 Monitored and mentored 12 LGBTQ teen residents who were physically and sexually abused to ensure their
emotional and physical well-being
 Counseled the residents to help them learn to deal with stress, anger, and conflict in a healthy manner;
modeled appropriate behavior and coping skills
 Worked with a special needs student for one on one tutoring, job applications, and mock interviews
 Assisted in life skills training and accountability i.e. cooking, laundry, homework, and appropriate dress
 Worked with the youth on setting and attaining their academic, extracurricular, and social goals
 Documented issues with behavior and medication compliance
ACTIVITIES
 Worked as a Research Assistant in the Psychology Department's Romantic Relationships Research lab for
two years; responsibilities included recruiting and tracking study participants, obtaining informed consent,
interviewing, transcribing, coding, and which culminated in a Senior Research Thesis
 Worked in Residential Life as an Assistant Residence Director for one year; managed an office staff if 11
workers; responsible for the maintenance and functionality of 24 townhouses, the well-being of 240
residents; served in an on-call duty rotation as a crisis responder
 Former Vice President of The College of New Jersey’s LGBT club and ran programming aimed at education
and inclusivity
 Volunteered for the Office of Anti-Violence initiatives and assisted in programs aimed at awareness of
sexual violence, intimate partner violence, stalking, and consent
 Began The Haven, an email based, anonymous support system for students struggling with their sexuality
SKILLS
 Passion for and commitment to serving the needs of diverse populations in the tri-state area
 Extensive experience working in the mental health field, particularly with the adolescent and LGBT
populations
 Crisis response training
 Trained in effective interpersonal communication
 Detail oriented, driven, focused, and efficient
 Exceptional customer service skills
 Leadership and team building experience
 Facility in Microsoft Office programs
 Experience using NaviNet, as well as other medical insurance and billing software
LICENSURE
 Current Pennsylvania Gaming Commission License
 Permit # G-94606-1 Expires 5/31/2019
REFERENCES
1. Michael Canaris: Former supervisor in my role as a Caregiver ; (856) 912-7572;
michael.canaris@temple.edu
2. Lynda Buzzard: Former supervisor in my role as a Nanny; (443) 934-0756; lynda.buzzard@us.pwc.com
3. Jason Hall: Former supervisor at Wegmans Food Market; (302) 983-0173; jhall@rastellimarket.com
4. Erin McMenamin: Former manager at SugarHouse Casino, Philadelphia, PA; (215-717-3857);
Emcmenamin@sugarhousecasino.com