1. • Amar Prasad Gaur
• MOB Ph: 055-1693263/0561880166
• U.A.E Driving License Holder
• Email: amargaur_786@yahoo.com
• Objective: To serve the company with the best of my ability and efforts trying to gain
and disperse as much as I can with the experience that I have acquired with time.
• Abilities:
• Ability to work hard and grasp things effectively and quickly.
• Ability to work on team issues.
• Ability to work well with a team and develop the sense of team spirit.
MASHREQ BANK: Dubai, UAE
• Feb 2012- Till date
• Assistant Team Leader (Retail Banking/PMU)
• Responsible for Sourcing Cash Loans and balance transfers to Existing& New customers,
based on the credit limit of their credit cards.
• Responsible for enhancement of the existing relationship by cross-selling products and
services as per the profile & need of the customer
• Responsible for retention of the customers by providing the best possible services and
being the dedicated point of contact for these customers.
• Responsible for Team responsibilities .
Accomplishment :
Best sales officer Year 2015
Best sales officer Year 2014
Best sales officer 1st
runner up Year 2013
Resume
WORK EXPERIENCE

2. GLOBAL SOURCES (Source of International Trade success)Delhi, INDIA
Feb 2010-Jan 2012
• Account Executive B2B
Responsible for new acquisition in terms of sourcing overseas exhibitions space/booths to
Indian exporters based on their products like House ware, Gift premium, & Fashion Accessories.
• Responsible for enhancement of the existing relationship by cross-selling products and
services as per the profile & need of the customer.
ROYAL BANK OF SCOTLAND: Dubai,UAE
• May 2008- SEP 2009
• Customer Relationship Officer (Retail Banking)
• Responsible for Sourcing Cash Loans and balance transfers to customers based on the
credit limit of their cards.
• Responsible for Retaining & answering customer queries related to their credit cards and
bank account
SHELTER INDIA LTD.(ASSCOCIATE OF CITIBANK) Delhi, India
• Aug 2007 - April 2008
• Relationship officer (Retail Banking)
• Responsible for acquisition of new customers in terms of credit cards.
• Responsible for enhancement of the existing relationship by cross-selling products and
services as per the profile & need of the customer. (like personal loans, car loans etc.)
• Responsible for retention of the customers by providing the best possible services and
being the dedicated point of contact for these customers.
GE CAPITAL BUISNESS INDIA PVT LTD,(Ge Money)Gurgaon, India
Joint venture of Gemoney & Sbi Cards
• Jan 2006 –July 2007
• Customer Service Associate (Retail Banking)

3. • Responsible to answer customer queries, complains related to their credit cards and give
complete customer satisfaction according to SLA
• Responsible for enhancement of the existing relationship by cross-selling products and
services based on their credit card according to eligibility and let them understood the
benefits of products.
• Responsible for giving hourly updates to team members regarding new or existing
updates for product knowledge
• Responsible
o Graduation - Bachelor of Arts (English, Hindi, Pol sci ,History)
o Year of Passing - 2005
o University/ College - Delhi University / Deshbandhu College Kalkaji
o Senior Secondary Examination- Arts (English, Hindi, Economics, History,
Physical Education)
o Year of Passing - 2001
o University /Board – C.B.S.E
Higher Secondary Examination – C.B.S.E BOARD
Year of Passing - 1999
o Date of Birth : 17th
march 1982
o Nationality : Indian
o Father’s Name : Lt Sh. R.P. Gaur
o Mother’s Name : Smt phoolwati
o Languages Known : English, Hindi
o Hobbies : Driving,listening music
o Place :
o Date :
ACADEMIC QUALIFICATION
PERSONAL PROFILE