Gary Millender has over 15 years of experience in executive leadership roles in the pharmaceutical industry, specializing in sterile compounding facilities. He has a proven track record of starting up new facilities, developing teams, and implementing process improvement strategies. Some of his accomplishments include developing a bar code verification system that eliminated $312,000 in annual production waste and leading facilities through regulatory audits. Currently retired, he most recently served as the Director of Strategic Process Development at PharMEDium Services, where he helped standardize compounding processes across multiple sites.

1. GARY MILLENDER, RPh, Ret.
Email: gmillender@yahoo.com
569 Winding Valley Cove
Collierville, Tennessee 38017
(662) 719-4898
EXECUTIVE MANAGEMENT QUALIFICATION PROFILE
Offering a record of 15 years of proven, visionary leadership, innovation and effectiveness in starting up,
developing and overseeing multiple facilities, leading departments, cross-functional clinical/technical
teams, and process improvement projects toward corporate, operational and quality goals. Have
positioned myself as a relationship-builder with a focus on personnel development, mentoring and
coaching to optimize talent performance; An operational leader, innovator and solutions-developer on
corporate management projects and programs with a hands-on, proactive, results-oriented approach,
providing cognitive analysis utilizing data, metrics and the application of LEAN, Kaizen and other process
improvement methodologies. Established a reputation for ability to take charge, orchestrate resources
and efficiently guide teams, programs, and projects to meet corporate objectives, cost goals, completion
deadlines within budget.
• Experience includesa record of: (1) Recruiting, developing and retaining talent. (2) Strategicplanningto lead
and develop businessoperations, programs, systems, projects and technologies to become a benchmarkfor
comparison, (3) Innovation related to technology planning and design, service solutions, patient safety and
customer retention.
• Analyzingproduction systems, identifyingcritical qualityindicators, determiningfinancial impact and
implementingadjustmentsrequired toincrease market competitivenessby improvingqualityassurance,
delivery, and cost.
• Supervising and advising the development of projects from conceptual development through
commercialization.
• Maintainingkey leadership/consultingrole with product development, marketing and qualityengineering to
advise on production qualitystandardsand future system and product modifications/enhancements.
• Combiningmy clinical, technical and leadership background to have expanded vision, judgment, and
understandingof internal companydynamicsand the economic and qualityimpact and benefit to the health
care industry.
EDUCATION
BELHAVEN UNIVERSITY, Memphis, TN
Master of Science in Leadership August 2012
TEXAS SOUTHERN UNIVERSITY , Houston, TX
Bachelor of Science in Pharmacy May 1994
LOUISIANA STATE UNIVERSITY, Baton Rouge, LA
Bachelor of Science in Microbiology May 1990
PROFESSIONAL EXPERIENCE
PharMEDium SERVICES, LLC, Memphis, TN …………………………………………..….2003 –Retired, July 3, 2015
PharMEDium is a nationwide network of state-licensed and federally registered pharmacy outsourced compounding
centers. The national leading outsourced pharmacy provider, rigorously ensuring the accuracy and sterility of all
customized IV and epidural preparations.
Director - Strategic Processes Development (2010 – 2015) Memphis,TN
Duties consist of providing company-wide leadership, innovation and technical expertise to the development and
improvement of sterile compounding processes and production systems; lead teams and projects focusing on
improvingover-all qualityoutcomes of Compounded Sterile Preparations with patient safetyas a priority.
Utilize PharmacyPractice knowledge, GMP and LEAN principlesto support and initiate continuous improvement
programs that promote process efficiency, error reductions, employee effectivenessand morale, patient safety and
customer satisfaction. Work closely with Corporate Management, Operations, Information Technology, Quality,
Marketing departmentstoestablish vision and criteria for system and customer requirementsand to develop and
standardize protocols and procedures for the effective design, implementation and management ofsystems
including barcode verification logic, production software operational requirements and asepticcompounding
processes.

2. • Collaborate with cross-functional teamsto assist in the development of processes to ensure consistency with
Corporate direction and assure efficiency in the internal systemsemployed.
• Identifyopportunitiesfor continuousimprovement across all functions by conductingassessments,process
design or re-design, and developingcontrol plans to ensure sustainability.
• Have used effective leadership combined with research, design, technical, analytical, engineering, and business
management capabilitiestomanage all phases of projects and programs to include: new product development,
new product launch, strategicplanning, forecasting and budgeting, cross-functional team-buildingand
motivation, market research and analysis, branding/positioning, and sales.
• Lead Management teamsthrough state and federal regulatoryaudits includingPharmacyBoard, DEA, and FDA.
• Communicate facilityoperational and qualityassurance perspectivesand philosophyto salesand marketing
teamsand customers; communicate new concepts, progressand resultsto executive management team.
GARY MILLENDER,RPh
Resume Continued:
Regional Director, Pain Management Services (2008 - 2010) Memphis, TN
Lead the expansion of Pain Management Services and start-up of flag-ship facility in Memphis, TN that increased
production capacity to over a million units/month and headcount from 30 to over 300 employees. Directed
operational functions of Memphis,TN and Cleveland, MS Sterile Admixture Compoundingfacilities. Trained,
developed, and coached (2) FacilityManagers to manage day-to-dayoperations. Designed and implemented
asepticcompounding and processing models for new Memphisfacility.
• Developed strategyfor the coexistence of (2) Pain Management facilities.
• Designed software requirementsdefinitionsto manage customer orders for both facilities.
• Designed process improvementsfor inventorymanagement, order processing, labeling, packaging, and
shippingof product.
General Manager and Manager of New Product Development (2005-2008) Cleveland, MS
Managed all operations, businessregulatoryaffairs, human resourcesand regulatorycompliance for thisSterile
Admixture Compoundingfacility. Trained, developed and coached Pharmacist-in-Charge, Pharmacists,
Operational Supervisors, Human Resources Representative, and Customer Service. Oversaw the development of
asepticcompounding and processing models.
• Designed, evaluated, and coordinated ContinuousImprovement Program functions.
• Evaluated and recommended new product design, processes, and presentations.
• Designed and implemented bar-code verification qualitycontrol system that reduced production scrap caused
by verification errors from $312,000/year to $0/year.
Center Manager Baxter Healthcare (2000 – 2003) Cleveland, MS
Original thought-leader and facilitymanager of Pain Management Services program.
Managed build-out and start-up of Pain Management Sterile Admixture Servicesfacility.
Established original vision of Pain Management Services and areas of focus.
• Developed framework for day-to-dayoperations includingdepartments, work-flow and processes.
• Managed day-to-dayoperations,regulatoryaffairs, and customer service needs.
• Lead state and federal regulatoryauditsincludingPharmacyBoard, DEA, and FDA
Prior Positions: Staff Pharmacist Baxter Healthcare (1995 –2000) Houston, TX
Staff Pharmacist HarrisHealth System, BenTaub Hospital, (1994 – 1995) Houston, TX
Pharmacist Licenses: Texas, Mississippi, and Arkansas