Michael R. Sarafin is seeking a position in sales and customer service. He has a Bachelor of Science degree in Management from Keene State College, anticipated in May 2015. His experience includes an internship at Northwestern Mutual where he successfully started his own practice through developing clients and providing financial advice and illustrations. He also has experience in construction, parking enforcement, cashier work, and as president and captain of his college hockey team where he coordinated community service.

1. Michael R. Sarafin
77b Russellville Rd.  Southampton, MA 0107  (413) 214-5232  msarafin29@gmail.com
Motivated and personable professional seeking a position in sales and customer service. Strong communication and time
management skills with a desire to provide results and achieve success.
EDUCATION
Bachelor of Science, Management Minor: Safety and Health Studies
Keene State College, Keene, NH Anticipated May 2015
EXPERIENCE
Northwestern Mutual, Springfield, MA
Financial Representative Intern Summer 2014
• Successfully started and managed my own practice through developing a network of prospects and clients
• Used strong communication skills and time management to conduct meetings with prospects and clients
• Built lasting relationships with clients to uncover specific needs and desires to achieve financial security
• Created and presented illustrations of Northwestern Mutual products while offering advice to clients
• Gained identical experience to that of a full-time representative through a Top Ten Internship
• Finished top in sales for Summer 2014 interns at the Springfield office
Sarafin Builders, Southampton, MA June 2007-
Carpenter/Laborer Present
• Provide hard work and craftsmanship to home improvement and home construction projects
• Continuously gaining knowledge of standards and codes associated with building various structures
• Experienced in daily operations of a small business
Keene State College Parking Enforcement, Keene, NH September 2011-
Office Personnel May 2014
• Provided reliable and knowledgeable information to the public related to parking policies on campus
• Used problem-solving skills to fulfill customers various needs and resolve conflicts pertaining to parking
• Assisted officers with vehicle information
Big E’s Supermarket, Easthampton, MA September 2009-
Cashier/Service Clerk July 2011
• Provided customers with friendly assistance to ensure satisfaction and repeat business.
• Accurately performed transactions to ensure rightful exchange of currency
• Used excellent memory and personal skills to provide efficient and considerate customer service
ACTIVITIES
Men’s Ice Hockey Club (September 2011-Present)
President/Captain
• Captain of the regionally ranked ACHA Division 2 club hockey team at Keene State College
• Coordinated and participated in the team’s annual community service activities
• Provided knowledge and experience while volunteering time to coach youth and high school aged players
Enactus (August 2014-Present)
Member
• “Students in free enterprise”
• International non-profit organization