Matthew Guidry has over 10 years of experience in customer service roles including as a client relations representative assisting patients in receiving therapy services, a sales consultant for tuxedo rentals and men's clothing, a server at Olive Garden, and a guest services agent at a resort. He has a background in aviation electronics technology from his service in the Navy and certifications in CPR and Microsoft Office software.

1. M A T T H E W J A M E S G U I D R Y
Email: mattguids86@yahoo.com Phone: (713)-213-8922
SKILLS
Certified in CPR and blood pathogens
Proficient in Microsoft Word, Outlook, Excel, Access and PowerPoint.
EXPERIENCE
October 2014 - April 2015
Epic Health Services
Client Relations Support Representative
 Worked in cooperation with Client Relations director's and Therapy
teams From North Houston, South Houston and Katy offices to get
patients started with Physical, occupational, and speech Therapy services,
as well as private duty nursing services.
 Handled, delivered, and received MD authorization signatures from
Pediatric Clinics throughout Houston and its surrounding areas.
 Helped Client Relations Directors to get initial treatment authorizations
for patients.
 Helped get Follow up treatment authorizations for patients.
 Assisted in keeping correct patient, contact and guardian information by
going to patients homes and speaking with the parent, grandparent, legal
guardian etc.
 Visited patients homes to retrieve authorization signatures from legal
guardians to either begin treatment, continue treatment, or stop
treatment for Physical, Occupational and Speech therapy services.
 Recorded and maintained detailed records of pediatric clinics, MD's,
patients, and services received or started, on a day by day basis.
 Worked with therapy directors and their teams from North Houston,
South Houston and Katy offices to prioritize and attend to outstanding
signatures and or paperwork for and from Pediatric Clinics.

2. April 2013 – June 2013
The Men’s Wearhouse Corporate Office
Sales Consultant
 Consulted customers about Tuxedo rentals for special events
 Coordinated Tuxedo rentals for wedding parties
 Contacted leads with partner company (David’s bridal) for tuxedo rental
options
 Consulted customers from Moores Clothing for men (Canada) on
tuxedo rental options
January 2011 – Present
Personal Soccer trainer
 Give lessons to children from the ages of 4-8
June 2011 – August 2011
The Olive Garden
Server
Job Responsibilities:
 Received, and delivered food and drink orders
 Help guests with any specialty needs
 Greet guests of the restaurant
 Restaurant up-keep
January 2008 – May 2010
United States Navy
Aviation Electronics Technician
Job Responsibilities:
 Airplane technology repair
 Repair of Weapons replaceable assemblies
 Repair of shop replaceable assemblies
 Test equipment repair and test bench maintenance
 Volunteered for Hurricane Ike Survivor Retrieval, and Habitat for
Humanity
 Led a CPR class
August 2006-July 2007
Pier One Imports
Sales Associate
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3. Job Responsibilities:
 Customer Service
 Product Sales
 Maintaining product supplies/stocking
 Delivery orders
 Store arrangement
July 2005 – February 2006
Woodlands Resort and Conference Center
Guest Services/Valet
Job Responsibilities:
 Greeted guests/Informed guests of the resorts amenities and layout.
 Escorted guests to their rooms
 Valet vehicles
 Guest help for special occasions
 Room set-up for special occasions
 Scheduled shuttles to the Woodlands Pavilion and other locations
 Customer Service
EDUCATION
Klein High School Graduate Class of 2004
Xavier University, MBA Program 2004 – 2005
Associate of Arts from Lonestar College 2011
Lonestar College Marketable skills award 2013
 Hydraulics and pneumatics
 DC/AC circuits
 Motor Controls
 PLC (Programmable Logic Controllers)
REFERENCES AVAILABLE UPON REQUEST
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