Ramon Holly is an experienced Certified Pharmacy Technician with over 4 years of experience working at CVS and Rite Aid pharmacies who is now seeking new opportunities to advance his career and skills. He has strong skills in customer service, communication, problem-solving and pharmacy procedures. His resume outlines his educational background and accomplishments as well as his work history managing phone calls, prescriptions, inventory and cash register operations at various pharmacy jobs.

1. RAMON HOLLY
625 9th Court, Birmingham, AL 35205 • Home: 2055182700 • Cell: 2055182700 • ramonsholly@gmail.com
Professional Summary
I am a knowledgeable and experienced Certified Pharmacy Technician. I have been a technician for 4 and a half
years now, having begun in January of 2011. Since 2011, I have worked for two corporate retail pharmacies: CVS
and Rite Aid. At this point in my career, I am looking to branch out in order to advance and grow both professionally and
personally through a change in my present career. I plan to use all opportunities to further my professional position, skills,
and knowledge.
Skills
 Client relationship management
 Microsoft Office proficiency
 Strong verbal/written communication
 Excellent problem-solving and analytical skills
 Database management
 Retail pharmacy procedure knowledge
 Cash register operations
 Inventory maintenance
Experience
05/2012 to Current Certified Pharmacy Technician
Rite Aid Pharmacy – Birmingham, AL
 Managed incoming and outgoing phone calls in a professional manner
 Effectively processed and resolved insurance claims and rejections
 Performed quick mathematical calculations
 Greeted customers upon entrance and became familiar with their names making them feel
welcome and valued
 Helped train new pharmacy team members
 Properly filled and dispensed an average of 200 prescriptions per day
 Assisted other pharmacy staff with drug inventory, purchasing, and receiving
 Regularly stocked shelves, rotated stock and checked for expired medications
 Efficiently operated cash register and handled cash, checks, and charge transactions
 Completed new and updated patient profiles, including lists of patient medications
 Effectively prioritized tasks and organized workflow to increase efficiency
01/2011 to 05/2012 Certified Pharmacy Technician
CVS Pharmacy – Birmingham, AL
 Provided excellent customer services
 Gained a general understanding and familiarity of various medications
 Took and made phone calls in a professional manner
 Hand counted control medications, measured liquids and reconstituted antibiotics
 Displayed patient-oriented and comprehensive clinical pharmacy services and
pharmaceutical care
09/2010 to 03/2011 MIS Intern
Gateway Family and Children's Services – Birmingham, AL
 Performed basic IT skills
 Repaired staffs computer hardware
 Kept Software up to date
 Maintained and monitored the server room, the wireless network and other server
infrastructure
 Set up staff workstations with PCs, Macs, phones and laptops
Education
2011-2012 : 2015
2012-2014
2010
Bachelors of International Studies - University of Alabama at Birmingham
Bachelor of Theology: Pastoral Studies - Southeastern Bible College, Birmingham, AL
High School Diploma - Crossroads Christian School - Moody, AL GPA 3.75
Accomplishments
 National Pharmacy Technician Certification, 2012
 Favorite Pharmacy Team Member Award, Rite Aid 2013 & 2014
 “Green Dot” Store Achievement