Digital transformation is often more about business and culture shift than technology. Christine will share the changes that Cintas needed to make in their business more than the tech platform itself – and how they pulled it off. Hear about the business side of their digital transformation and how they took a step back from jumping into an “IT Project” to set an overall vision, enable organizational change, and bring the entire team along on the journey.
BearingPoint‘s Marketing Operations Grid is a systematic approach to address the organizational changes and challenges faced when taking marketing automation to the next level (stepping up the game in terms of marketing automation). It supports mapping out roles and responsibilities, as well as key competencies that shape the future marketing organization in the context of state-of-the-art marketing technology.
OMG 2014 Business Architecture Innovation Summit - Aligning design with Busin...Mike Clark
Aligning design with Business Architecture, enabling the creation of a 360 model of the business. The core focus of any business should be customers, and outcomes. These are key components of any business model. This presentation demonstrates how this is possible by combining design and business architecture. These combination of disciplines helps to create the elusive 360 model, and almost leads to a co-evolution of the customer, and the business.
Digital transformation is often more about business and culture shift than technology. Christine will share the changes that Cintas needed to make in their business more than the tech platform itself – and how they pulled it off. Hear about the business side of their digital transformation and how they took a step back from jumping into an “IT Project” to set an overall vision, enable organizational change, and bring the entire team along on the journey.
BearingPoint‘s Marketing Operations Grid is a systematic approach to address the organizational changes and challenges faced when taking marketing automation to the next level (stepping up the game in terms of marketing automation). It supports mapping out roles and responsibilities, as well as key competencies that shape the future marketing organization in the context of state-of-the-art marketing technology.
OMG 2014 Business Architecture Innovation Summit - Aligning design with Busin...Mike Clark
Aligning design with Business Architecture, enabling the creation of a 360 model of the business. The core focus of any business should be customers, and outcomes. These are key components of any business model. This presentation demonstrates how this is possible by combining design and business architecture. These combination of disciplines helps to create the elusive 360 model, and almost leads to a co-evolution of the customer, and the business.
Using Business Architecture to Facilitate a North American Business Model at ...Daniel Lambert, M. Sc.
Presentation made by James Pickens, ERE Technology Strategy and Analytics Lead at the TD Bank, by Colin Leung, Manager – Business Management Technology at the TD Bank, and myself at BBC 2016 on Nov. 2 2016. For additional information please view the information on this webpage: http://biz-architect.com/building-business-capability-bbc-2016-from-nov-2-4-2016-in-las-vegas/
In April 2016, one of EA Learning’s experienced Business Architecture instructors, Judith Oja-Gillam, delivered a webinar to a community of Architects and IT professionals within the IASA network. Judith discussed the discipline of business architecture, its potential value to the business and some of the challenges it looks to address. The approaches discussed are linked closely to the content delivered in EA Learning’s Applied Business Architecture.
The objective of a competitive strategy is to generate a competitive advantage, increase the loyalty of customers and beat competitors. A good strategy identifies a few critical points of the current situation where the most effective results can be obtained by the focus of actions and resources.
This presentation was developed for the Australian Innovation Festival 2010. It is a model used in consulting activities where we support clients in the development and assessment of alternate business models. Consider using key assessment parameters.
Building a more cohesive organisation using business architectureCraig Martin
In shifting the focus away from enterprise architecture being seen purely as an IT discipline, organizations are beginning to formalise the development of business architecture practices and business architecture outcomes.
The OpenGroup has made the differentiation between business, IT and enterprise architects through their various working groups and certification tracks.
However, industry at present is grappling to try and understand where the discipline of business architecture resides in the business and what value it can provide separate of the traditional project based business analysis focus.
This presentation will take the audience through an overview of some of the critical questions being asked by business and how these are addressed through the discipline of business architecture.
Using both method as well as case study examples, I will show the audience an approach to building more cohesion across the business landscape using business architecture techniques and artefacts.
The presentation will focus on using business motivation models, strategic scenario planning and capability based planning techniques to provide input into the strategic planning process.
It will also highlight some of the outputs through examples from engagements.
Customer Centricity has taken center stage for enterprises seeking to transform for the digitial age. Managing proactively Customer Experience wins the Triple Crown - Lower Costs, Higher Revenue and Enhanced Service concurrently.
blackdot - Accelerating Marketing & Sales Transformation - SydneyMarty Nicholas
Accelerating Marketing & Sales Transformation
Sydney - 16 March 2017
Practical strategies for advancing customer & business outcomes in the digital age.
www.theblackdot.com.au
Blackdot - Accelerating Marketing & Sales Transformation - MelbourneMarty Nicholas
Whilst many leaders have made significant progress enhancing service, transforming the marketing and sales sides of the business for the digital age is a pressing challenge which has been far more difficult to deliver. Blackdot's insight session explores the key issues which are preventing transformation, as well as the strategies and initiatives which are delivering faster results.
Using Business Architecture to Facilitate a North American Business Model at ...Daniel Lambert, M. Sc.
Presentation made by James Pickens, ERE Technology Strategy and Analytics Lead at the TD Bank, by Colin Leung, Manager – Business Management Technology at the TD Bank, and myself at BBC 2016 on Nov. 2 2016. For additional information please view the information on this webpage: http://biz-architect.com/building-business-capability-bbc-2016-from-nov-2-4-2016-in-las-vegas/
In April 2016, one of EA Learning’s experienced Business Architecture instructors, Judith Oja-Gillam, delivered a webinar to a community of Architects and IT professionals within the IASA network. Judith discussed the discipline of business architecture, its potential value to the business and some of the challenges it looks to address. The approaches discussed are linked closely to the content delivered in EA Learning’s Applied Business Architecture.
The objective of a competitive strategy is to generate a competitive advantage, increase the loyalty of customers and beat competitors. A good strategy identifies a few critical points of the current situation where the most effective results can be obtained by the focus of actions and resources.
This presentation was developed for the Australian Innovation Festival 2010. It is a model used in consulting activities where we support clients in the development and assessment of alternate business models. Consider using key assessment parameters.
Building a more cohesive organisation using business architectureCraig Martin
In shifting the focus away from enterprise architecture being seen purely as an IT discipline, organizations are beginning to formalise the development of business architecture practices and business architecture outcomes.
The OpenGroup has made the differentiation between business, IT and enterprise architects through their various working groups and certification tracks.
However, industry at present is grappling to try and understand where the discipline of business architecture resides in the business and what value it can provide separate of the traditional project based business analysis focus.
This presentation will take the audience through an overview of some of the critical questions being asked by business and how these are addressed through the discipline of business architecture.
Using both method as well as case study examples, I will show the audience an approach to building more cohesion across the business landscape using business architecture techniques and artefacts.
The presentation will focus on using business motivation models, strategic scenario planning and capability based planning techniques to provide input into the strategic planning process.
It will also highlight some of the outputs through examples from engagements.
Customer Centricity has taken center stage for enterprises seeking to transform for the digitial age. Managing proactively Customer Experience wins the Triple Crown - Lower Costs, Higher Revenue and Enhanced Service concurrently.
blackdot - Accelerating Marketing & Sales Transformation - SydneyMarty Nicholas
Accelerating Marketing & Sales Transformation
Sydney - 16 March 2017
Practical strategies for advancing customer & business outcomes in the digital age.
www.theblackdot.com.au
Blackdot - Accelerating Marketing & Sales Transformation - MelbourneMarty Nicholas
Whilst many leaders have made significant progress enhancing service, transforming the marketing and sales sides of the business for the digital age is a pressing challenge which has been far more difficult to deliver. Blackdot's insight session explores the key issues which are preventing transformation, as well as the strategies and initiatives which are delivering faster results.
Sales transformation for the digital age - SydneyMarty Nicholas
Unprecedented changes in B2B buying dynamics are rendering legacy sales models increasingly less effective. With a digitally-empowered buyer firmly in control of the sales process, a new approach must emerge which is more customer-centric, more integrated with other functions and more technologically-enabled in order to secure sustainable growth.
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A simple, how-to manual for client success leaders in the accounting profession. A pragmatic strategy, program implementation, measurement and governance approach.
The Road to Digital Maturity for Investment ManagersKurtosys Systems
Digital maturity is one way of gauging a company's level of success on their road to digital transformation; and there are many factors involved in assessing this. In this white paper we focus on five areas that, from our experience, play a vital role in theroad to digital maturity with investment managers in mind.
Sales, Marketing & Service Optimization: Strategies for Accelerating GrowthCognizant
Revenue growth requires more than IT cost-cutting and increased efficiencies. Across industries, top-line growth requires a focus on customer relevance and on sales, marketing and service effectiveness.
An overview of the excellent work TMP did in 2015. Our submission to the B2B Marketing Awards won us runner-up in the B2B Marketing Agency of the Year category.
The Global State of Customer Experience 2016CX Netowrk
We have collected the data from the over 700 responses for this report, to provide you with insights into the trends, challenges, investment priorities that will be shaping customer experience and the digital transformation of organisations. We compared the responses from our practitioner community with that of solution providers and analysts, to see where they align and where there is a marked difference.
This report includes:
1. An exclusive foreword by Forrester CMO, Victor Milligan
2. Top tips to overcome the biggest challenges facing CX leaders today
3. Insights from industry experts from Facebook, boohoo, Orange, Time Out, Euroloan Group and more
4. Advice on how organisations can keep the customer at the heart of their digital transformation
5. A look at the leaders within customer experience and what you can learn from them
7 Capabilities of Companies That Are Killing It in CXPerficient, Inc.
Every organization is at a different stage of digital maturity, which directly affects its ability to deliver an exceptional customer experience (CX). To make the situation more challenging, customer expectations are increasing every day as Amazon, Google, and other innovators are setting a high bar for what consumers expect to see when they engage with a brand.
We’ve developed a model that identifies the seven core capabilities of the companies that are dominating CX. These are the things they do that set them far ahead of their competition and allow them to deliver killer customer experiences. In our webinar, we took a closer look at those seven capabilities, including:
-How you can help your company adopt and master the 7 characteristics of CX success
-How companies with exceptional experiences can continue to improve and adapt
How to Build a Digital Foundation to Transform Your Customer ExperienceJared Hill
Before COVID-19, many organizations prioritized short-term digital projects instead of a comprehensive investment in digital transformation. But the pandemic revealed how critical long-term strategies are and why business leaders have an imperative to invest in the future. Within the current environment, organizations must establish a digital foundation to quickly pivot when needed.
The B2B business unit responsible for servicing restaurants at Tyson Foods followed Lima Consulting Group’s Digital Transformation Model to gain the consensus they needed to align the enterprise just in time to support the dramatic pivot caused by COVID-19.
In our recent webinar, Keith Barber, the Director of Digital Engagement at Tyson Foods, as he explains what digital transformation meant to Tyson, challenges faced, and lessons learned. Fill out the form below to watch the recording to learn more about the shift made by Tyson, and how they are transforming to deliver a better digital customer experiences. Hosted by Adobe and MarTech Today.
With more consumers demanding digital solutions, how can utilities optimize their operations to meet those expectations and increase overall efficiency?
It’s not a secret that the need to modernize traditional finance operations and evolve into a “Digital Finance” organization has become a key priority for finance leaders.
In this video recap of the webinar held on 12/11/ 2019; Raul Vega, Auxis CEO, discussed the key risks and challenges organizations typically face as part of their transformation journey, and how to develop and execute a strategy that provides the business case and outcomes you expect based on your specific company size and needs.
What was covered:
- What does Modern Finance really mean?
- Digitization as a Key Element of the Modern Finance Organization
- Most Common Tools you should be implementing as part of your Digital Finance journey
- What’s driving RPA’s growth?
- Implementation Strategies & Alternatives
- How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes
Similar to Enterprise Growth Transformation - Sydney (20)
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
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➢ Korean President visits Samsung Electronics R&D Center
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
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Improving profitability for small businessBen Wann
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
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A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
1. Reinventing marketing, sales and service for a digital, customer-driven future
TRANSFORMATION
GROWTH
ENTERPRISE
E X E C U T I V E B R E A K FA S T S U M M I T
T U E S D AY 3 1 . 1 0 . 1 7
S O F I T E L S Y D N E Y W E N T W O R T H
What’s changed at Blackdot - alike SF graph, or perhaps the ppl expertise thing. M/S/S specialist, functional speciatlist, across industries for ppl that want that func specialist – do transformational work acorss cust, ppl, process, tech
Some strategu consultant will do the plans for the house, we link the sevices to the house, make sure the plumbing and wiring all works, so when you move in it all works
NW VOICEOVER AROUND THE PLATFORMS
THESE CAPABILITIES COME TOGEHER IN DIFF WAYS TO SUPPRT THE PLATFORMS
WILL SEE RANGE OF ENGAGEMENTS WE’VE DONE AND LESSONS FROM THESE
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”
This page would be around 3-5 big clean datapoints that support the macro narrative that enterprises are really struggling with transforming around today’s customer
We could share the data points from the last roadshow which are highlighted in the invite letter in the brochure
Then have some datapoints from the pre-event survey we are planning to send out. NK is driving the development of these questions, they will be something like:
X% feel their organisation is prepared to deliver the experience their customer expects
X% feel their organisations progress in adapting to today’s customer is moving fast enough
X% feel they have the investment, plan and stakeholder commitment to get there
“In a recent Blackdot survey of 300 growth leaders; 0% rated their enterprise as being holistically customer-driven and delivering
a consistent omni-channel experience. 11% indicated they are making strong headway towards this. 28% are in-the-midst of
operationally reinventing their business, with 24% resetting transformation initiatives which just aren’t delivering. 37% are still
trying to get started.”