This document is a resume for Sanjiv Sarkar. It summarizes his objective of seeking a leadership position in project/product management. It then provides details of his 13+ years of experience in various roles such as program manager and project manager for clients in industries like banking, telecom, insurance, and more. It lists his technical skills in areas like Java, Oracle, and PowerBuilder. It also provides details of his educational qualifications and past work history.

1. Sanjev Sarkar
Name Sanjiv Sarkar Location Mumbai
Contact # +91 - 9820150269 Email sanjivsarkar@gmail.com
Objective
Seeking a challenging leadership position to manage and guide ITteams in project/productmanagementand to
provide bestin class products and services.
Summary
 Excellent Project Management,Interpersonal and People Managementskills
 SME in Account Opening Process for Banking Solutions
 Pursuing PMP certification
 Process oriented.
 13+ years of experience in all phases ofSDLC with Technical and Managementskills
 Experienced in managing multiple projects in Global DeliveryModel with virtual teams
 Experienced in managing Development,Enhancement,Migration and Transition projects on various types of
Service and Supportengagements
 Proficientin ClientLiaison,Negotiation,Relationship Management& Coordination
 Experienced in Risk Management,Costand Budgeting,CR process
 Experienced in Agile Methodology
 Experienced in Vendors,Sub Contractors and Team managementaspects ofProjectManagement
 Experienced in managing strategic and complexdevelopmentprojects with high visibilityand aligned to
organization goal
 Expertise in Account level Invoicing, Forecasting,Opportunity Creation and Business Development
 Expertise in Manufacturing, Telecom,Health Care and Banking Domains
 Possess myriad experience having worked atvarious roles as Program Manager,Project Manager, Service
Delivery Manager, Technical Lead,Senior Software Engineer and Software Engineer.
Domain Experience
Domain Specific Area in Domain Experience ( Months )
Banking Account Opening Process,Trade Finance,Retail Assets and
Liabilities,Statementing
14
Mobile Banking Products 5
Insurance Auto and Home Insurance 17
Telecom Broadband & Internet, Portal & Content management 34
Health Care Contract Managementand Rebate Calculation 28
Financial services ePayments, eBilling,Auto, Consumer & Home Loans 38
Manufacturing Retail and Wholesale 18
HR Employee Demographics to Salary Calculation 21
Technical Expertise
Skill Classification Program / Project Management
Primary Skills Experience in Months Secondary Skills Experience in Months
Project Management 89 Core Java, J2EE 20
Oracle / PL SQL, DBA 96 Webservices 6
Powerbuilder 88 Weblogic 5
Pega PRPC 5.5 & 6.2 5
Educational Qualifications

2. Degree Qualification College / University / Institution Year of Passing
Bachelors B.Com Mumbai University 1990
Professional Activities, Certifications & Trainings attended
Course / Certification Name Institution Year Duration
ManagementDevelopmentProgramme Virtusa 2010 1 Day
Role Based Training Virtusa 2010 1 Day
Statistical Analysis Virtusa 2009 1 Day
PMBOK Virtusa 2009 5 Days
BCP Certifications Virtusa 2009 NA
ISO Certification Virtusa 2009 NA
GIP Certification Virtusa 2009 NA
Estimation Workshop Virtusa 2005 3 Days
Leadership Training Sage Mentors 2004 2 Days
Various GIP Process (DAR, RCA, Risk
Management, CM etc )
Virtusa 2003 – Till Date NA
Various Soft Skills Virtusa 2003 – Till Date NA
ACDP Boston 1998 3 months
Engagement Overview
Project Name Customer Communication Applications:
Statements,SMS Alerts
Start Date March 2014
Vendor Aurionpro End Date Till date
Project Location Mumbai Team Size 5
Project Description:
Customer communication is necessary requirement of any organization. The customer communications can be in the
form of eStatements, Physical statements or SMS alerts. eStatement module is built for CASA, Credit Card and
Demat statements. The physical statements for Liability group are built on the same application. The transactional
SMS alerts were implemented for Credit Card System to provide the instant alerts. Customized eStatements for
various corporate clients on need basis.
Role / Responsibilities Program Manager
 Managing end to end delivery
 Co-ordination with Business and vendor for smooth rollout.
 Arranging for Sanity testing,System Integration and load testing.
 UAT, Issue resolution,Production movement.
 Vendor Management
Environment: Oracle 10g,Apache Tomcat,Websphere
Operating System: AIX, MS Windows 2008
Implemented Newgen’s BPM solution for Account opening process. The solution includes Workflow, Document
Management components. The system provides a central web based tool accessible from any branch, Scanning
Hub, Central Processing Unit and Audit Center connected to the bank network. The system will be also accessible to
the Third Party Vendors for Data Entry of forms on the basis of Scanned Images outside the bank networks. Also it
includes TabletBased Accountopening process for enhanced Customer Experience
Role / Responsibilities Program Manager
 Designing system architecture
 Interfacing with various Core Systems.

3.  Procurementofrequired Hardware and software
 Primary Link between the Vendors and the Business team
 Managing the internal and vendor team
 Rolloutof application in 2500+ PAN India and overseas Branches
 Responsible for achieving Project milestones.
 Vendor Management
Environment: Java, WAS ND 8.5, Oracle 11g, IHS 8
Operating System: Solaris 11
Project Name Citibank Mobile Application Start Date March 2013
Client CITIBANK End Date June 2013
Project Location New Jersey ( USA ) Team Size 32
Project Description:
Citibank NA plans to roll out the entire banking experience through the customer’s smartphones or basic phones. To
achieve this,they wanted to build a rich clientas well as a thin clientapplication
Role / Responsibilities Program Manager/ Project Manager
 Managing end to end delivery
 Developmentof StatementOf Work Response,ProjectPlan and Staffing
 Financial Tracking,Invoicing, Forecasting and Margin Analysis
 Risk Managementand Issue Resolution
 Co-ordination,Status Reporting and ClientRelationship Management
 ConductTeam Building,Reward & Recognition and Appraisal programs
Environment: Oracle, websphere 8,
Operating System: Windows,Android,
Project Name Chartis – OneClaim Maintenance and
SupportUS and UK
Start Date January 2012
Client CHARTIS End Date February 2013
Project Location New Jersey ( USA ) Team Size 22
Project Description:
OneClaim positions Chartis for efficient growth by providing a flexible end-to-end solution on a single global platform
in order to:
 Effectively manage the claim lifecycle from intake to adjudication to client reporting for multiple countries,
lines-of-business and Chartis products in a consistentmanner
 Provide common architecture, processes and data model which enables timely data capture for
measurementand reporting
 Allow for standardized coexistence implementation — enabling incremental rollout and seamless integration
with in-country and Chartis strategic applications
 Supporta 24 X 7 “follow-the-sun” model facilitating both in-countryclaim centers and regional claim centers
.
Role / Responsibilities Program Manager/ Project Manager
 Managing end to end delivery
 Co-ordinate with middleware team for efficient production supporttickettriaging
 DevelopmentofStatementOf Work Response,ProjectPlan and Staffing
 Financial Tracking,Invoicing, Forecasting and Margin Analysis
 Risk Managementand Issue Resolution
 Co-ordination,Status Reporting and ClientRelationship Management
 ConductTeam Building,Reward & Recognition and Appraisal programs
Environment: Pega PRPC 6.2, cognos Datastage,DB2,Sybase, websphere 8,BPEL,IAA, CPMi

4. Operating System: Windows 7
Project Name Qtel Customer Centric Portal Start Date May 2011
Client Qatar Telecom End Date December 2011
Project Location Doha ( Qatar ), Hyderabad Team Size 36
Project Description:
Qatar Online Directory Platform shall be the gateway for trusted information,telecommunication,and entertainment
services that Qtel offers for the public in Qatar, through multiple online,self-service,and collaborative delivery
channels.
Qtel Online Delivery Platform will facilitate selfservice and Social networking among the Qtel users.This online portal
will help Qtel customers to gethooked to the online system and enhance customer experience thus ensuring a loyal
customer base in today’s competitive era.
Role / Responsibilities Program Manager/ Project Manager
 Managing end to end delivery
 DevelopmentofStatementOf Work Response,ProjectPlan and Staffing
 Financial Tracking,Invoicing, Forecasting and Margin Analysis
 Risk Managementand Issue Resolution
 Co-ordination,Status Reporting and ClientRelationship Management
 ConductTeam Building,Reward & Recognition and Appraisal programs
Environment: Oracle HTTP Server 11.1.1, oracle Weblogic Portal Server 10.3.2, Oracle Access Manager
10.1.4.3(Acess Server, Identity Server, WebPass,PolicyManager, WebGate ), UCM 10.1.3 With Site
Studio 10gR4,SunOne LDAP 7.0, SES11g, Oracle 11gR2
Operating System: Windows and Unix
Project Name ADLI MPA MSII ( Multiple Projects ) Start Date November 2009
Client British Telecom End Date March 2011
Project Location UK, Hyderabad Team Size 42
Project Description:
MPA is a generic capabilitywhich resides on ADLI( Assign Design Logical Inventory ) platform.It is used in L2C
business process atthe POE ( Pre-Order Enquiry ) stage.MPA basicallyperforms line qualification,Product
availability and productcompatibilitychecks.It is exposed via web services.There is only one generic interface
exposed by MPA which is “CheckProductAvailability”.
MPA (Manage Product Availability) is responsible for checking productavailability.This includes technical availability
and commercial availability.MPA attempts to answer the question ''Can a productbe sold at a location?''This
involves several types of check including - Does the network supportthe product? - Are there any incompatible
products at that location? - Is there sufficientcapacity?
Role / Responsibilities Project Manager
 Initiation,Planning and Project ManagementPackage creation
 DevelopmentofProject Plan and Execution
 Project Scope,Time and Quality Management
 Project Human Resource,Communication and Risk Management.
 Plan and deliver as per Agile.
Environment: Java, J2EE, Power Builder, Unix Shell Script, Autosys, Oracle PL/SQL
Operating System: Windows and Unix
Project Name Metavante GHR Canada ( Multiple
Projects )
Start Date March 2008
Client Metavante End Date October 2009
Project Location Canada,Hyderabad Team Size 28
Project Description:
The CreditworxTM system has been,and continues to be, designed as a platform for a variety of applications in the
origination and adjudication arena. CreditworxTM is an Internet Based Origination System,which provides the e-

5. Commerce deliveryof financial products (i.e.automates the loan origination process). CreditworxTM should provide
the ability to process,track and adjudicate financing applications.CreditworxTMis a portal strategy and it’s one code-
base can supportmultiple clientimplementations,each with unique configuration requirements i.e.CreditworxTM
being a portal for the recreational vehicle marketfor several customer implementations (Suzuki,Yamaha,etc.). The
purpose ofthis project(named GHR Canada) is to assistGHR in customizing/enhancing,and performing bug fixes
for this product to the requirements ofits various customers like Yamaha,Dundee,HarleyDavidson,AFC, MRS, GE,
Kawasaki etc.
Role / Responsibilities Project Manager
 Offshore team managementand coordination with onshore team
 ClientRelationship Managementand RequirementAnalysis
 Effort estimation and impactanalysis
 Preparation of Unified Data Design and Technical Specifications
 Facilitation of Audits, Reviews and Transition Management
Environment: Java, J2EE, Weblogic,XML, XSL
Operating System: Windows and Unix
Project Name Bill Payments Manager Start Date October 2006
Client Metavante End Date February 2008
Project Location Milwaukee ( USA ), Hyderabad Team Size 26
Project Description:
Metavante EPP (Electronic presentmentand payment) as an application services provider has had a strong
business need to offer its banking clients and partners end-to-end suite ofonline bill paymentand presentment
solutions.This service offering enables customers to view bills and make convenientpayments electronically.
Staying ahead of competition required EPP to launch both strategic and tactical enhancements to Bill Payment
Manager productfrom time-to-time and there by bring to marketearly new features and functionalities to enhance
user experience,online bill pay adoption,improve pay process performance and achieve higher bill payvolumes and
transactions.
Role / Responsibilities Project Manager
 Project initiation including customer and team kick offs, milestones,efforts and resource forecasting
 Identify and leverage existing organizational assets
 SLA reporting.
 Metrics analysis and reporting
 Resource and time management
 Process tailoring
 Project managementplan,including scope,communication,change control,qualityassurance and
acceptance plans
 Project scheduling through progressive elaboration
 Risk and issues management
 Stakeholder management,work performance information and reporting
 Infrastructure managementand contractcompliance
 Maintenance supportof existing platform
 Billing and revenue management& Forecasting
Environment: Java, J2EE, Weblogic,XML, XSL
Operating System: Windows and Unix
Project Name Medicaid (Version 8.3, 8.3.1, 8.3.2, 8.4.1
& 8.4.2)
Start Date October 2003
Client Imany Inc. End Date September 2006
Project Location Hyderabad,India and Portland,USA Team Size 6
Project Description:
Medicaid system is a ClientServer application used to process Medicaid related data,calculate rebates and create
payments for both federal and state rebate programs.

6. Role / Responsibilities Onshore Technical Lead/ Senior Software Engineer
 ClientInteraction for Requirement(s) gathering and Coordination
 Effort Estimation,ProjectPlanning and Execution
 Preparation of Technical Specifications and Knowledge Transfer
 Coordinating the offshore design,developmentand testing activities
 Facilitation for Process Audits,Builds and Configuration Management
 Coding,UnitTesting,Code Review and Defect Fixing
Environment:PowerBuilder and Oracle PL/SQL
OperatingSystem: Windows
Project Name Staarship Beacon Start Date April 2003
Client Staarship Technologies- Focus
ManagementconsultantPvt.Ltd
End Date May 2003
Project Location Mumbai,India Team Size 0
Project Description:
Staarship Beacon is the mostcomprehensive ERP system for Shipping Agencies and NVOCCs.It offers innovative
solutions to improve efficiencies byintegrating all the activities across various departments within the enterprise.This
state of the art, end-to-end solution optimizes keybusiness processes covering Sales,Customer Service,
Documentation,Logistics,Operations,ManagementReporting and Finance throughoutthe Export and Importcycles .
Role / Responsibilities Senior Software Engineer
 Preparation of Technical Specifications and Knowledge Transfer
 Coding,UnitTesting,Code Review and Defect Fixing
Environment:PowerBuilder 8 with PFC and Oracle PL/SQL
OperatingSystem: Windows
Project Name Application Generator Start Date January 2002
Client On-Lyne Comptech (I) Pvt End Date January 2003
Project Location Mumbai,India Team Size 4
Project Description:
A solution thatenables Fabric manufacturers to handle Purchases,Transfers to jobbers,Returns, Process,Stocks
and Sales of Fabric manufactured/Obtained.
Role / Responsibilities Team Lead
 System study
 Database Design
 Preparation of Technical Specifications and Knowledge Transfer
 Coding,UnitTesting,Code Review and Defect Fixing
Environment: PB6 with PFC, SQL Server (ClientSide)
OperatingSystem: Windows
Project Name Distributor Retailer Information System Start Date July 2001
Client On-Lyne Comptech (I) Pvt End Date December 2001
Project Location Mumbai,India Team Size 4
Project Description:
A solution thatcan be used by any wholesaler,retailer,or manufacturer to keep track of supplychain management.
Role / Responsibilities Team Lead

7.  System study
 Database Design
 Preparation of Technical Specifications and Knowledge Transfer
 Coding,UnitTesting,Code Review and Defect Fixing
Environment: PB6 with PFC, SQL Server (ClientSide)
OperatingSystem: Windows
Project Name Human Resource Information System Start Date May 1999
Client On-Lyne Comptech (I) Pvt End Date February 2001
Project Location Mumbai,India Team Size 0
Project Description:
Creation of a comprehensive system to handle a wide range of employee details ofBNP. The application was later
stabilized as a Product which is still effectively being marketed.
Role / Responsibilities Software Engineer
 System study
 Database Design
 Preparation of Technical Specifications and Knowledge Transfer
 Coding,UnitTesting,Code Review and Defect Fixing
Environment: PB6 with PFC, SQL Server (ClientSide),Oracle.
OperatingSystem: Windows
Employment History
Company Name Designation Start Date End Date
Axis Bank Ltd. Asst. Vice President July 2013 Till Date
Kony Labs Manager – Delivery March 2013 June 2013
Virtusa India Pvt Ltd. Manager - Delivery October 2003 February 2013
Focus Management Consultants Pvt. Ltd. Senior Engineer April 2003 May 2003
Yezdi Tantra & Company / On-Lyne Comptect (I)
Pvt. Ltd.
Senior Engineer May 1999 January 2003