1. Lanoris Holoman
101 N Lancaster Dr • Bolingbrook, IL 60440 •331-625-9180 • lanoris.holoman@gmail.com
Skills
 Software:
- Microsoft Office 2003, 2007, and 2010 (Word, Excel, Access, Publisher, and PowerPoint)
- Microsoft Active Directory
- Microsoft Forefront Identity Manager
- HTML
 Hardware:
- Computer assembly and disassembly
- Install or swap: Modem, network card, memory, printer, scanner, webcam, wireless keyboard, mouse,
external and internal hard drive, optical drive, video adapter, CPU, power supply, USB drives, eSATA
drives, monitors, heat sink and fan, IDE jumpers
 Networking: Run cables, troubleshoot connections, identify and activate external ports (USB, serial,
parallel, VGA, etc.)
Certification(s): Cisco Essentials (Hardware, Software, A+), Expecting Microsoft Office Specialist (MOS)
Experience
Hyatt Corporation Chicago, IL
Identity and Access Management Intern January 2015 – August 2015
 Resolved company issues daily using Forefront Identity Manager and/or Active Directory, resulting in
better customer service.
 Created multiple users within using Microsoft Forefront Identity Manager.
 Created numbered lists using Microsoft tools delivering relevant user information for ongoing security
maintenance.
Brunswick Zone XL Romeoville, IL
Guest Service Representative August 2013 – January 2015
 Assisted customers a day with excellent service keeping them happy and satisfied.
 Managed multiple functions such as delivering food and drinks, solving everyday problems, and keeping
all areas of the building clean.
 Trained new employees monthly on everyday problems that may occur during a work shift.
Education
Year Up / Harold Washington College Chicago, IL
September 2014 – August 2015
 Year Up is a leading one-year career development program with 250 corporate partners around the
country; the program includes college-level courses, professional training, and a six-month internship
 Earning 18 college credits towards an Associates in Science Degree in partnership with Harold
Washington College
 Relevant courses include: Business Communications and Information Technology