1. Travis Charles Garvin
701 Bermuda Way, Modesto CA 95350 (209) 681-1425
Email: traviselectronics@hotmail.com
Objective
To obtain a position as a Computer Engineer/ IT Manager
Education
Institute Of Technology 10-2011– 2012
Salida, CA
Network
Manage Networks -Set up Network
Institute Of Technology 2007-2008
Salida, CA
Electronic Support Technician
-Build Computers - Troubleshooting -Setting up small network and how to access Linksys routers
manually
Work Experience
Rose Internation/Kaiser Hospital 10/14/2016- Present
I am part of the refresh team.I get the new laptops inand loada win7 Image on all machines. I make
sure the users will have the same programs on the new machine that they have on the old machine.
I set upa time to do a data transfer witheachuser. I do 25 to 30 machines a week.
SanJoaquin General Hospital 2/22/16– 10/14/2016
I am part of a help desk team that handles 100 plus calls a day.We do password unlocks and
passwordresets for a dozen different programs at the hospital, Active directory ,ECW, Quickchart,
Carestream, andmany more. We do desktop support andgive phone support to users that are off
site.We set up new studentsaccounts and give them access to certain programs. We have over
1000 users that we give support to all overCalifornia. We use dells , HP and wyse/winterms.We load
all the operating systemsand make sure all machines have all the programs neededfor each user.
Pearson PowerSchool 12/14/15- 2/18/16
I waspart of a team of 4 that reimaged over300 machines in a 1 month project. We reimaged
Laptopsanddesktops to a fresh copy of windows7 Pro and loadedall applications needed.I wasin
charge of all the apple laptopsto be reimagedto 10.11 andinstalled all applications needed.We
gave to support to all users andhelped them withany questions afterthere systems were
re-imaged. We reset all users passwords in active directory.
Valley Mountain Regional Center 9/27/15-12-2-15
Help Desk support for 450 users at 3 Different offices. I would take calls and help users with any issues they
had. I did all the Active Directory/unlock user’s password. I would Travel to sites and set up new PC’s for new
employees and show them how to use the system.
Williams Sonoma Level2 Tech support 7/27/15 - 9/4/15
Rocklin CA
I wasassigned 5 to 6 stores a day andwoulddirect the technician that showedupon what to do at

2. the store. We workedon multiple project. Upgrading the stores MC3190 handheld scanners and
testedthe registers for spare ports.
Orchard Supply hardware/Compucom Pre deployment 6/29/15 -
7/24/15
Tracy CA
We set up servers andPOS systems.We set upand testedall the handheldscanners, printers and
new desktops before they were sent out to each store.We set up the pc’s withsoftware and
changed settingsbefore they were deployedto the sites.
AMS.NET 5/14/14 – 4/12/15
Livermore, CA
Technical Support -Software:Windows XP, Vista, 7, 8; Server 2003, 2008, 2012
Active directory – Office 365 and One drive for business support –Remote support/call center – Virtual
computing – Vcenter -Google drive support – Desktop and laptop support – Install cisco switches and
routers. Rack and Stack. Citrix support reset passwords/restart virtual computer.
Dell/Wells Fargo Advisors win 7 deployment 10/15/13 – 12/11/14
I was a lead Tec that would travel all over the US weekly and would lead a group oflocal tech’s on
how to set up and migrate all the users data. We would come in over the weekend and swap out
anywhere from 5 pc’s up to 200 pc’s. We would make sure all pc’s are working properly and all have
the software needed for each user. We would give all the users 2 days of onsite support to answer any
questions they had and to make sure all programs were working properly.
Sandia Labs contract 2013 to 2015 Dell warranty work. 9/12/13 – 6/12/15
I would go to Sandia labs in Livermore and would install new screen,motherboards, Video cards,Power
supplies and servers. I would do at least 4 or 5 warranty jobs every month.
Travis Electronics Store 6/2008 – 8/1/15
Modesto, CA
Computer Technician/ Owner
Since 2008 I have did hundreds of jobs at different sites all over the US. We had our first store from 2008 to
2010 and our second store from 2012 to 2015. We do a wide range of computer related installs and
repairs. We fix all laptops and desktop/Virus removals and Re flows. We would dealwith customers on
a daily bases so we have seen it and dealt with all types of customers. I would do OS installs,
motherboard replacement and custom PC builds.
-Supervising Employees’ - Customer Service - Sales -Cashiering -Troubleshooting
-Network -Computer Service - Laptop Repair - Virus Removal - Data Recovery
-Motherboard Repair - Creating and Maintaining Computer Network
-Multitasking - Screen Replacement -Power jack Replacement -Keyboard Replacement
-Software: Windows XP, Vista, 7, 8; Server 2003, 2008, 2012 Apple Operation System –
Active directory – Office 365 and One drive for business support –Remote support/call center – Virtual
Computing – Vcenter -Google drive support – Desktop and laptop support – Install cisco switches and
Routers. I did service calls for companies to install any equipment they needed. Printers, Routers PC’s and
network all devices together. I did 100’s of jobs threw websites like field nation and field solutions.
GAS,LLC 3/22/2011 – 6/14/14
Los Angeles, CA I would go out and troubleshoot why the smart TV’s in the malls would not display

3. content or why the remote support could not remote in.
-DMV Servicing I would go to different DMV’s and setup machines to take money and give out Tags
depending on what year you needed. I would also fix them when they stopped working and would refill the
different color Tags.
-Fresh-N-Easy Servicing I was the main tech to go out and set up all the stores in northern CA. I would set
up the Rack in the server room with new Servers, Switches, and Routers and would patch everything in. I
also would to all the break fix for their hand hold scanners and printers.
Marlyn Company 3/22/2011 – 6/14/14
Veteran Hospital Servicing We would go out to VA hospitals and install new smart TV’s and a media
players PC to display different content. We would assign each PC a static IP and called tech support to
make sure they could remote into them.
Core We would go out to Pizza huts and Military bases and install new smart TV’s and a media players PC
to display different content. We would assign each PC a static IP and called tech support to make sure they
could remote into them.
Network installation and servicing I would drive to sites and run cat 5 cat 5e cat 6 cable and install media
players to play different content and install satellite equipment to play different radio stations throughout
stores.
References
Steve Wright (209) 652-0279 Steve Harman (209) 345-3138 Charlie Straugh (949) 500-3613
I have done hundreds of jobs off Field nation, Work Market
and Field solutions websites. I have been doing contract work
for over 8 years and now I am ready to find something more
permanent.