1. SOUMYENDU PAUL CHOUDHURY
Contact: 09999622611/26026544 ~ E-Mail: pc_soumyendu@yahoo.co.in
In quest of professional enrichment in the areas of Data Analysis ,Excel Automation using VBA, Operation &
Project Management with a leading organization
Abridgement
A focused professional with diversified experience in Data Analysis & Excel Automation, generating Excel
Dashboard, Operations & Project Management and Client Relationship Management.
Skills:
Quantitative analysis of data & developing Dashboard in MS Excel
VBA Automation in MS Excel.
Project management & Scheduling
Process development & implementation after mapping business requirement
Academic Credentials
 B. Tech. (Industrial Engineering & Management) from NIT, Jalandhar in 2000.
Professional Certification
Six Sigma(Green Belt) Certification
Technology Experience:
Employment History
Koenig Solutions May’15- till date
Spar-Krognos April’14-April’15
AJS Software Feb’12- March’14
Overseas OutSource Solution June’10-July’11
Matrix Cellular Services May’08-April’10
Trinet Solutions Sep’06-March’08
ATS Services Dec’03-Feb’06
Industry Experience:
• 7 Years in BPO &Telecom Operation
• 5 Years in MIS ,Data Analysis, Dashboard Preparations & Excel Automation
Career Contour
VBA Developer
Koenig Solutions
Name Experience
Window OS 11 Years
Advance MS Excel 6+Years
VBA Programming 5+ Years
SQL Queries 2 Years
VB.Net Programming 0 Years
Functional Knowledge of
Tableau 10.1
0 Years

2. Accomplishments:
o Automation of all manual processes like TA/DA ,Travel Desk, Birthday Mail Scheduler, Power
Point Presentation, Salary Calculation, Resource Chart, Trainer Utilization.
o Responsibility for publishing daily/weekly/monthly reports
National MIS(North India)
Spar-Krognos
Accomplishments:
o Maintain warehouse inventory report
o Co-ordination with Operation team to collate data for day-to day work
o Responsibility for publishing daily distribution report
o Reconcile warehouse inventory on a monthly basis.
Team Lead(MIS &Operation)
AJS Software
Accomplishments:
o Maintain global Order Distribution Report
o Resolving escalated cases of pending orders
o Reconcile invoice payment
o Reconcile global warehouse as well as store inventory
Team Leader(MIS & Reporting , Risk & Compliance Process of USA based telecom retailer I-Mobile)
Overseas OutSource Solution
Accomplishments:
 Accountable for generating Pre-Cash Report and reconcile payment received from Service Provider (AT&T &
Sprint).
 Dexterously managed reconciling of sales report with actual price list (adjusting sales promotion).
 Maintaining deviation report for payment received from service & repairing of handsets.
 Carrying out data mining to identify Automation & Reporting needs to implement verification & auditing
process effectively.
 Trend Analysis & Forecasting
Assistant Manager(Logistics & Operation)
Matrix Cellular Services Pvt. Ltd.
Accomplishments:
 Accountable for maintaining the optimum stock level of SIMs, Data Card & Handsets across 16 locations in India.
 Conducting inspection for check on RAR (Revenue at Risk) for pre activated SIM cards in the market.
 Carrying out ABC analysis of inventory and projection for new procurement.
 Organizing various launch & implementation of VOIP equipment for USA student as well as MVNO networks for
USA & UK SIMs.
 Streamlined the CRM for SIM pickup team in Allahabad.
 Initiated the separate process for installing VOIP equipment at client sites.
 Adroitly developed the online CRM to resolve queries/complaints so as to enhance customer satisfaction level.
Assistant Manager(Operation& MIS)
Trinet Solution Pvt. Ltd.
Accomplishments:
 Adroitly worked on sales forecasting, dashboard report analysis and action plan on agent performance report for
Barclays Mobile Banking.
 Proactively handled the sales target, maintained TAT for activation of new connection as well as balanced
rejection & DOCNR % for highest number of activation for Vodafone Acquisition.
 As a Team Leader carried out the maintenance of SLA, dissemination of new updates and client relationship
management for DISHTV Outbound.
 Dexterously enhanced the seat strength from 18 to 50 within two months.
 Initiated various new processes like renewal, retention & welcome calling within 4 months.

3. Preceding Assignments
ATS Services Pvt. Ltd., New Delhi as Group Leader (Operation)
Personal Dossier
Date of Birth: 10th
December 1978
Address: A1/36,Masoodpur,Vasant Kunj New Delhi-110030
Languages Known: English, Hindi and Bengali