This document provides a summary of a middle level professional with 11 years of experience in business analysis, financial reporting, and automation. Some key skills and experiences include proficiency in data analysis and building forecasting models, experience designing Excel and Access based reporting tools using VBA and SQL, and financial and operational reporting for various companies in industries like telecommunications and manufacturing. Recent experience includes roles as a senior finance professional and MIS analyst developing automated reporting and analytics tools to improve efficiency.

1. MIDDLE LEVEL PROFESSIONAL: 11 years of experience
Business Analysis, Financial Reporting and Automation
Location Preference: Delhi / NCR
SKILL-SET
Business Analysis
Financial Reporting
Inventory Management
Automation
MIS Reporting
Process Improvements
Training & Development
Cross-functional Coordination
PROFILE SUMMARY
 Proficiency in utilizing data from diverse information systems to build tools & forecasting
models thatremarkably improveorganizational decision-makingcapabilities
 Expertise in performing analysis of large financial data sets and importing, cleaning,
transforming, validating or modeling data with the purpose of understanding or
makingconclusionsfor decision-makingpurposes
 Hands-on experience in designing and setting-up new Excel based Data Analysis
Models using Visual Basic for Application (VBA), MS Access & SQL
 Impressiveskillsin analytical reportingusing BI Tools, Advanced Excel and MS Access
 Hands-on experience in ERP Software’s like SAP, MFGpro, AS400, RAMCO & Oracle
 Excellence in preparing MIS reports and providingfeedback to top management
 Skilled in managing projects from implementation of appropriate data collection &
analysis processes to the production of effective deliverables that include insightful
analysis & recommendations entailing leading questionnaire development to cleaning
data, analyzing data, writing reports, including conclusions/recommendations and
presenting findings to clients
 A keen analystwith strong problem-solving,people management & interpersonal skills
WORK EXPERIENCE
Since May’15: British Telecom Global Business Services Pvt. Ltd., Gurgaon as Senior Finance Professional - Revenue
Assurance Department
Key Result Areas:
 Supervisingdevelopment & implementation of Excel based automation tools which help in enhancingteam efficiency
 Coordinatingwith The Project Team to re-engineer the regional inventory process and systems
 Conducting review; validatingand processingaccess,voiceand core circuitsbillingsfromthe local telco suppliers
 Assessingexistingsuspenseaccount and workingon reducing unknown circuits
 Renderingsupportto Ad-hocProjectTeams (ContractTeam,In-countryFinanceTeams& ProcurementTeam) withinthecapacity
Accomplishments:
 Bagged appreciationsfromProjectHead and other LOBManagersfor supportingteamin Excel based reports & processes
 Pivotal in developing various Excel and Access based automation for various teams to showcase the savings for
Continuous Improvement Projects
 Imparted trainings on Advance Excel and VBA to various teams
Major Projects:
 Developed an Excel Automation Tool for month-end reporting which helped in decreasing cut-off time to 2 working days
o The tool helped in collecting,interpreting, analyzingthedata for more than 20 GFRs
o Designed a dashboard template to showcasethe month-end data
 Created an Automation Tool for DHL delivery contract with combination of Excel and Access database which enabled
team in collecting data from Project Managers present in different locations; the data helped in preparing the sta tus
report of the runningprojects
 Builtan Excel Automation Tool for:
o BillingTeamto check all thepdf invoices created by the billingsystem
o Reconciliation of inventory data with orderingtools
Nov’13 – Apr’15: British Telecom E-Serv India Pvt. Ltd., Gurgaon as MIS Analyst - Billing Plus Department
Key Result Areas:
 Developed and implemented Excel based automation tools to enhance team members efficiency in Excel based tasks
o This tool helped the team in increasingwork accuracy by reducingmanual interventions
 Prepared various financial & regulatory reports like Net Billed Revenue, Debtors Overdue, Asset Inventory, SLA & KPI,
Unbilled,Back Billingreports for various lineof business
SHIVKANT PATHAK
Mobile: +91-9911562451 ~ E-Mail: pathak.shivkant@gmail.com

2.  Supervised planningand directed MIS related activities of varied regions of British Telecom(USA, Canada,Italy & France)
 Monitored performance dashboards to determine key focus areas and identify root cause& potential corrective actions
Accomplishments:
 Merit of being:
o Awarded as the Innovator of the Year in BT Annual Day 2015
o Appointed as the Operational Continuous Improvement Lead to drive continuous improvement trainings and
implement continuous improvement techniques in the process
 Bagged the Brain Box Award for creatingprocess automation
Major Projects:
 Builtan Excel Automation Tool for BillingTeamwhich helped in reducingteam effort from 2 workingdays to 30 minutes
o The tool helped team in consolidating more than 400 files in single worksheet, converting data in usable format and
analyzingdata to get the final output
 Developed an Excel Automation Tool for Billing Team which helped in downloading billing files from share drive and
sharepoint, consolidatedata and update data in customer portals
 Created a system usingMS Access to collectdata from team members for team database
Apr’12 – Oct’13: MothersonSumi Infotech and Designing Ltd., Noida as MIS - Shared Services Department
Key Result Areas:
 Drafted various financial & regulatory reports like Inventory, Debtor's, KPI reports, Global Quality and Purchase Price
Variancereports
 Supervised planningand directed MIS related activities for the various manufacturingunits
 Conducted:
o Data analysis on Key Performance Indicators for the Managers to drive performance and operational excellence to
exceed company goals
o Real time monitoringof work queue to maintain TAT in order to meet clienttargets
o Volume forecasting, which included calculation on the basis of previous volumes; reported weekly and monthly
snapshots to the senior management
Accomplishments:
 Merit of being appreciated by:
o Senior management for creating virtual dashboard template
o In-country teams for developing an Access based data collection template for collecting different types of data from
team members
PREVIOUS EXPERIENCE
Oct’09 – Apr’12: Exl Services Pvt. Ltd., Noida as Customer Care Executive - Onewest Bank Department
Oct’05 – Oct’09: Competent Software Pvt. Ltd., Noida as Process Analyst - First American Tax Services Department
CERTIFICATIONS
 Awarded:
o Advanced WorkingProficiency Certificateof Achievement by TOEIC, Noida in Jul’09
o Professional Certificate in Finance & Accounting by NIIT Uniqua, Noida for successfully completing 6 months training
in Jul’09
EDUCATION
2015 MBA (Finance) from SikkimManipal University
2005 Bachelor of Business Administration from CCS University,Meerut
IT SKILLS
 Proficientwith MS-Office Tools,VBA and SQL Databaseand ERP Software (SAP, MFGpro, AS400, RAMCO, Oracle)
PERSONAL DETAILS
Date of Birth: 2nd December 1984
Present Address: B-353 B, 2nd Floor,GD Colony, Mayur Vihar Phase – 3, New Delhi – 110096
Permanent Address: Lane No. 9, Verma Park, Gandhi Colony, Muzaffarnagar –251002 (UP)
Languages Known: English and Hindi