1. RESUME
Mahesh N. Sutar
Mob.9373767760
mahesh_n_sutar@yahoo.co.in
Sai Villa, Flat No.5, Ghule Nagar, SN-50/9B, Wadgaon (B),
PUNE 311 041.
Date of Birth 20th
Oct.1976.
Permanent Address “Shri Ganesh Krupa”
13, Panchashilnagar, Sangli-416416.
Objective :
Long Term carrier in Business Intelligence & Analytics. Utilizing & enhancing my skill set to generate valuable
key information for significant business decisions, planning and actions.
Key Skills :
• Analysis of client requirements and convert data in significant information for business decision
• Utilizing Business Intelligence tools & historical data for Preparing Executive summary, analytical
dashboards & presentations
• Designing, implement & streamline the analytical business requirements, reporting formats, MI
dashboards on Excel & Handling SQL databases
• Data generation, manipulation, normalization and conciliation by excel formulas, pivots, graphs with
automations
• Data analytics, RCA, Pareto analysis, pattern identification to find out key action items for result oriented
business strategies
• VBA macros and automations based on Excel, MS Office tools for presentations
Work Experience :
Current Organization : Eaton Technologies Pvt. Ltd, Pune.
Duration : Jun 2016 to till date
Designation : Associate Business Analyst - Commercial Support
Roll : Business Intelligence & Analytics
• Handling business Intelligence tools for analytics and report generation
• Analysis of client requirements and convert the same in business things
• Designing the reporting formats and dashboards, MIS reporting based on Excel & Handling SQL
databases
• Data manipulation, data normalization and conciliation by excel formulas, pivots, graphs with excel
automations
• Preparing SOP, documentation, training and training material as per the client standard
Organization : Synechron Technologies Private Ltd, Pune
Duration : Jun 2014 to Jun 2016
Designation : Senior Associate - Business Analyst
Roll : Business Intelligence & Analytics (Legal Spend Management)
• Handling business Intelligence tools for analytics and report generation
• Analyzing client requirement and designing new reports for better decision making, planning and
actions
• Data manipulation, data normalization and conciliation by excel formulas, pivots, graphs with excel
automations
• Handling worldwide clients as per their requirements and train team accordingly to set up new reports
• Maintaining quality reports and representing the same to client
• Setup meetings (video & audio conferencing) for trainings and general discussion with the client
Organization : AV Industries Pvt. Ltd., Pune

2. Duration : Nov 2013 to May 2015.
Designation : Project Coordinator (Data Digitization, Training & Capacity Building)
Roll : Data Digitization, Training & Skill development of Government Employees for CCTNS Project
Job Responsibilities:
Data Digitization : Co-ordination with System Integrator (TCS) & Goa Police
• Manual Process Flow Study (Domain Knowledge)
• Data Entry Field Identification and Data Entry Tool Design, Finalization & Approval from System
Integrator (TCS), Domain Expert & Goa Police
• Designing & Approval of Data Digitization Process Flow from System Integrator (TCS), Domain Expert &
Goa Police
• Process Document Preparation & Updation
• Conduct POC (Proof of Concept) and POC Approval
• Meeting with System Integrator (TCS) & Goa Police for Work Status, Reports, Challenges, Issues, Process
Rule Book
: Co-ordination with Team
• Interview and Hiring Communication with HR for Data Entry Operators, Supervisors, Trainers &
Hardware Engineers
• Attendance & Leave Management
• Work Allocation & Team Monitoring
• Process Training to New Joinee
• Quality Framework Implementation, Quality Review & Reporting
• Daily work status review with Supervisors
Training & Capacity Building :
• Manual Process Flow Study (Domain Knowledge)
• Application Study (CAS)
• Training Material & Training Plan Preparation and Approval
• Providing Training to Trainers & Hand Holding Persons
• Providing Training to Goa Police
• Conducting Written & Practical Assignments and communication & Documentation of Results
Organisation : WNS Global Services Pvt ltd, Pune.
Duration : Dec 2007 to Nov 2013.
(Formerly EXL-NCOP - Aug’2008 taken over by WNS)
Process : Quality Assurance
Designation : Sr. Quality Associate
Roll : MI Quality Assurance Team
Job Responsibilities: (Sr. Quality Associate - MI Quality Assurance)
Monthly Performance Dashboard : Responsible for preparing, maintaining & publishing Monthly Quality
Performance Dashboard for Insurance, Healthcare, Life & Pensions and Finance & Account verticals.
• Template preparation
• Data collections
• Communication with respective SPOCs across verticals / locations
• Data Audit
• Data Analysis
• Preparing & Publishing Performance presentations

3. (Implemented the Monthly Performance Dashboard in other verticals also)
Analysis & Presentations: Responsible for data analysis and all types of presentations (PPT) as per the
requirement of management (detailed knowledge of Excel & Power Point, VBA Macro)
VBA Projects :
• Automated Premium Calculator
• Automated Audit Samper
• Automated Audit Sheet ( Auto email on error to Handler & Supervisor)
• Automated Team / Manager / Handler Accuracy Report
• Automated Quality Performance Feedback Sheet
• Key Board Shortcuts
• Automated Staff File
• Automated Audit Allocation
Other Responsibilities :
• Prepare process related different regular reports
o Audit report
o Calibration report
o Feedback report
o 1 on 1 Completion report
• Maintain staff details file
• Arranging team meeting / Calls / VC
• Preparing MOM
• Preparing different process documents as per requirement
Job Responsibilities: Dec 2007 Nov 2011 (Sr. Customer Service Associate)
New Business : Setup new policy on system, creating new client, broker, Risk creation, Policy debiting, Issue
Documents, Survey setup.
Pre-renewal Calculations : Client & Address validation, Risk Analysis, Claims Ratio Analysis, Clauses &
Conditions Verification, Survey Requirement Analysis, Survey setup, Renewal Premium Calculations.
MTA : Mid Term Adjustments Process – Processing MTA as Address change, Name change, SI change,
Additional Cover, Deletion of cover, Add/delete premise, policy lapse.
Policy Renewal : Renew the policy on system and issue policy documents, Risk Creation, Risk Deletion, Survey
setup.
Additional Responsibilities:
Providing Process Training to New Jonnies.
Providing floor support to team members.
Quality checking.
TAT and Accuracy Management.
Providing MS Office Training to team members.
MIS Reporting : Accuracy, Productivity and Utilisation.
Driving Process Improvement Projects, assisting team members for process improvement projects.
LEAN Certified : Completed 3 Process and Accuracy Improvement projects

4. Automated Risk Premium Calculator and converter in MS-Excel.
Key Board Shortcut Menu in MS-Excel to open daily use files and folders in just 2 key strokes.
Organisation : BASF Catalysts India Pvt Ltd.
Duration : Jan 2007 to Dec 2007.
Manufacturing Automotive Catalytic Converter.
Designation : Office Administrator.
Job Responsibilities:
Managing all routine office tasks. (Correspondence, Couriers, Bookings, Expenses)
Preparing Travel and Expense Statements.
Collecting data related to Indian and Global Automotive Industry.
Data Analysis, Sales Analysis, Sales Trend Analysis, Sales Forecast.
Preparing Monthly, Quarterly, Half Yearly, Annual Conference and Business Presentations.
Preparing Technical Presentations.
Organisation : Sunrise Agro Inputs Pvt Ltd.
Duration : May 2006 to Dec 2006.
C & F Agent for Syngenta India Ltd ( Pesticide Company )
Designation : Assistant to Regional Sales Manager and SAP end user.
Job Responsibilities:
Order, Sales Invoice, Receipts and Payments processing on SAP.
Dealers, Company and Bank Account Reconciliation.
Collecting database from SAP application.
Preparing Crop, Area, Sales Executive, Product wise Sales Reports.
Preparing Monthly, Quarterly, Half Yearly, Annual Conference and Business Presentations for
Regional Sales Manager.
Analyse Sales trend and Order Forecasting.
Preparing Travel and Expense Statements.
Organisation : M/s. Vasant Krishi Udyog Samooh, Sangli.
Duration : Jan 1998 to May 2006.
Pesticide Distributors in Western Maharashtra.
Designation : Office Administrator.
Job Responsibilities:
Online Billing & Inventory System Management.
Managing all routine office tasks. (Correspondence, Couriers, Bookings, Expenses)
Order, Sales Invoice, Receipts and Payments processing.
Dealers, Company and Bank Account Reconciliation.
Material Inward & Purchase Invoices Verification, Inventory Management.
Providing computer training to Sales staff.
Instructor for MS-Office, various Commercial Computer Applications & Internet.

5. Educational Qualification SSC 51% (Kolhapur Board)
HSC 55 % (Kolhapur Board)
B.Com 45% (Shivaji University Kolhapur)
2nd
yr. – Insurance.
3rd
yr. – Industrial Management
DPCS
Computer Course
69% (Educational & Training Vocational
Board, Govt. of Maharashtra at ITI, Sangli
Professional Certifications LEAN
Certified
LEAN Cadet Certified for Completing 3
Process & Accuracy Improvement Projects at
WNS.
Skills Knowledge of MS-office, VBA Macro)
Language Known English, Hindi, Marathi.
Hobbies Reading English Dailies & Books, Chess,
Cricket, Swimming.
Positive Traits Quick Learner
Likes to learn new things
Adaptability to situation
Dedicated
Team Player
Reference Mr.Prakash Sardesai,
Head – Application Engineering & Business Development.
Sud-Chemie India Pvt. Ltd. Cel-9822019112.
Mr.Kulwinder Singh, Sr. Director.
Sutherland Global Services. Cel-9764975679.

6. Educational Qualification SSC 51% (Kolhapur Board)
HSC 55 % (Kolhapur Board)
B.Com 45% (Shivaji University Kolhapur)
2nd
yr. – Insurance.
3rd
yr. – Industrial Management
DPCS
Computer Course
69% (Educational & Training Vocational
Board, Govt. of Maharashtra at ITI, Sangli
Professional Certifications LEAN
Certified
LEAN Cadet Certified for Completing 3
Process & Accuracy Improvement Projects at
WNS.
Skills Knowledge of MS-office, VBA Macro)
Language Known English, Hindi, Marathi.
Hobbies Reading English Dailies & Books, Chess,
Cricket, Swimming.
Positive Traits Quick Learner
Likes to learn new things
Adaptability to situation
Dedicated
Team Player
Reference Mr.Prakash Sardesai,
Head – Application Engineering & Business Development.
Sud-Chemie India Pvt. Ltd. Cel-9822019112.
Mr.Kulwinder Singh, Sr. Director.
Sutherland Global Services. Cel-9764975679.