Resume- Last update DEC 2016.

1. Canada Albin
5731 W. 92nd
Ave. | Westminster, CO. | 720.980.8513 | ca.photo@outlook.com
Summary
Exceedingly motivated team player with practical experience in multiple areas. (Sales, Purchasing, & Customer
Service) Adept to identifying and understanding people’s needs.Structured and efficient with a goal directed work
ethic. Particularly interested in developing a lifelong career with a major airline that is well respected and trusted.
Skills & Abilities
COMPUTER LITERATE
· Microsoft Word, Excel, Power Point, Adobe Photoshop
· Sabre System
· TRAX System
CUSTOMER SERVICE
· Conflict Resolution Skill
· Coached & Mentored trainees
· Service Oriented
· Maintained high customer satisfaction
PURCHASING/SALES
· Persuasive Communicator
· Attention to Detail
· Order processing/Budgeting
· Strong Negotiation Skill
Experience
AOG BUYER (AIRCRAFT ON GROUND BUYER) | FRONTIER AIRLINES | MARCH 2016-PRESENT
· Purchase necessary parts for aircrafts that have been grounded due to unforeseen maintenance issues.Other duties
include managing current inventory,filling out and tracking daily inventory reports, setting up shipment of AOG
parts, and managing a relationship with other airlines to utilize each other’s inventory when possible.
RESERVATION AGENT | FRONTIER AIRLINES | MARCH 2014-MARCH2015
· Took incoming phone calls from passengers to resolve ticket reservation issues.Duties included changing flights,
cancelling flights, rebooking flights, and handling all of the above during IROP (irregular operations) Situations.
Other responsibilities included up-selling Frontier Airlines MasterCard to returning passengers.Was let go due to
the company’s decision to outsource the department.
SALES AGENT | EVERGREEN PRINTING SUPPLIES | MARCH 2013-OCT 2015
· Worked mostly part-time selling office supplies,primarily inks, toners,and printers. Duties included making
outgoing phone calls to local businesses across the country to introduce the Colorado-based company and sell
them on our products.

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