Brian S. Arndt is seeking a position utilizing over 10 years of experience in manufacturing and customer service. He has a high school diploma from Laura F. Osborn H.S. and some college education from I.T.T. majoring in C.A.D. and minoring in Web Design. Brian has skills in CNC operation and programming, manufacturing, and customer service. His most recent role was as a Manufacturing Tech at US Manufacturing from June 2014 to April 2015 where he entered operating instructions and solved production problems.

1. Brian S. Arndt
6119 Radnor,Detroit MI 48224 | 313-570-0729 | brian_arndt@rocketmail.com
Objective
· To utilize experience,initiative, and knowledge that have been acquired toward maintaining or advancing an
organization in an upward direction.
Education
DIPLOMA | 1987 | LAURA F. OSBORN H.S.
BACHELORS | NOT COMPLETED | I.T.T.
· Major: C.A.D.
· Minor: Web Design
Skills & Abilities
CUSTOMER SERVICE
· More than 5 years’ experience with excellent knowledge of IBM, MAC, and PC systems including Lotus 1-2-3,Microsoft
Excel, WordPerfect, Microsoft Word, CT DataTrac. Can handle large call volumes. Active in team participation.
Maintained the following: Quality control/satisfaction records, a high score in call handling and written cases, a
program for employees to be able to track and calculate vacation/personal time off. Can balance a cash drawer.
CNC/MANUFACTURING
· Have 10 years + in the manufacturing/machinist industry.Have knowledge of thread and plug gauges,calipers,
micrometers, height and ring gauges. Have basicprogramming skills associated with CNC horizontal and vertical with
the ability to tool change and setup jobs. Can operate low lift electrical pallet jacks, side loaders, low lift walkie pallet
jacks, electric and gas combustion forklifts, and manualpallet jacks.
LIFE ACCOMPLISHMENTS
· P.A.L. coach for the Eastside Bengals
· Internet radio host for SportsTalk Uncut every Wednesday
· Volunteer at Forgotten Harvest
Experience
MANUFACTURING TECH | US MANUFACTURING | JUNE 2014 – APRIL 2015
· Entered operating instructions into computer to start and adjust parts to be efficiently milled to tolerances
· Used operational knowledge of system, parts, and components to solve problems that arose during production
· Jump started newproduction line for a new axle for GM
CNC OPERATOR/PROGRAMMER | MOTOR CITYBENDING | AUGUST 2012 – JUNE 2014
· Changed equipment over for newproduct
· Gained knowledge in basic programming skills of the many CNC machines in shop, was able to set up an entire job
independently
· Learned and used height gauges and plug gauges

2. 2
CNC OPERATOR | DRAKE/SNELLING | FEBRUARY2012 – AUGUST 2012
∙ Manufactured gear sticks for heavy duty trucks on vertical CNC Mill
∙ Success lead to transfer to more advanced horizontal CNC Mill
∙ Assisted in identifying manufacturing glitches and flaws to help production time
∙ Learned and used micrometers, calipers, and ring gauges
CNC OPERATOR | MOTOR CITY BENDING/PERSONNEL POWER | MARCH 2011 – DECEMBER 2011
∙ Gained basic knowledge of horizontal CNC Mill machines.
∙ Attention to detail saved tool wear and no bad products being shipped
CSR | BLUE CROSS AND BLUE SHIELDOF MICHIGAN | SEPTEMBER 2006 – NOVEMBER 2010
∙ Provided accurate and appropriate information in response to customer inquiries
∙ Demonstrated mastery of customer service script within specified timeframes
∙ Addressed customer service inquiries in a timely and accurate fashion
∙ Maintained up-to-date records at all times
∙ Assisted with the development of the call centers operations, quality and training process
∙ Certified in medical records
LIST OF EMPLOYERS:
US Manufacturing
28201 Van Dyke
Warren, MI 48093
586-467-1600
Motor City Bending
17655 Filer
Detroit, MI 48212
313-368-4400
Snelling
18600 Florence Street
Roseville, MI 48066
586-447-9690
Blue Cross and Blue Shield of Michigan
600 E. Lafayette Blvd
Detroit, MI 48226
313-225-8706