Genevieve Gacusan has over 4 years of experience in customer service roles including as an associate at Charley's Grilled Sub and supervisor at Potato Corner where she helped with the grand opening of a new location. She is currently a shift leader at Brian's Shave Ice and Boba where she provides excellent customer service and leads a team. Genevieve is studying for a Bachelor's degree in Business Administration with a focus on Health Service Management at DeVry University while maintaining strong community involvement.

1. GENEVIEVE GACUSAN
6512 Balboa Blvd #4
LAKE BALBOA, CA 91406
(818) 862-0053 ▪ g_gacusan18@yahoo.com
Summary of Qualifications: All around dedicated and hardworking individual with over 4 years of experience in customer service.
Mastered time managing that helps me manage to work, go to school, and do other extracurricular activities at the same time.
Experience
Charley’s Grilled Sub ▪ As s oc i ate (October 2011 – August 2012)
Potato Corner ▪ S upe r vi s or (August 2012 –September 2013)
o Part of the Grand Opening Team - Sherman Oaks Campus, demonstrate ability to work underpressure with high volume of
food traffic, open and closed the store properly, trained new employees, worked at Potato Corner USA 1st Franchise
Convention to market the product for prospective stakeholders,and become the Potato Corner Mascot
DeVry University ▪ Non-FWS Work Study (August 2013 - Present)
o Receptionist, answered calls, assisted new and old students,provided schooltours, creating and managing schedules,being
an instrument to the team by proving any assistance needed at all times.
Brian’s Shave Ice and Boba ▪ S hi ft Le ad (August 2014 - Present)
o My job is to provide great customer service to each individual by making sure orders are correct, on time, and all items are
well explained when asked. As a shift leader, I have to make sure the store is kept cleaned at all times, leading the team on
what needs to be done,training new employee when needed,and making sure inventory are correctly imputed for the next
delivery date for shipments.
Education
Panorama High School
2008-2011 ▪ High School Diploma
Los Angeles Pierce College
2011-2013 ▪ Nu rs in g
DeVry University
2013-2016 ▪ Ba c h e lo rs o f Sc ie n c e : Bu s in e ss A d min is t ratio n - He a lt h Se rv ic e M a n a ge me n t
Skills
 Promotes positive behavior
 Supervisory training
 Ability to multi task
 Bilingual: English & Tagalog (write, speak)
 Team player
 Organized
 Accomplished leader
 Excellent InterpersonalSkills
 Researched and Entry Level Skills
 Proficient with Microsoft Word, Excel, PowerPoint &
Internet
Community Involvement
 Key Club International: Leadership Program
Panorama High School, 2011
 Patient Advocate
Valley Presbyterian hospital, 2013-2015
 Basketball Head Coach- Minor Division
Panorama Recreation Centre, 2014
 Student Advocate
DeVry University, 2013-present
References furnished upon request