This document contains a resume for Agbortabetando. It includes contact information, an objective, skills and abilities, work experience as a computer repair technician, assistant manager, and help desk support, education information from ITT Technical Institute pursuing degrees in computer network systems and cyber security, and references. The resume demonstrates experience in networking, various computer operating systems and software, hardware repair, customer service, and help desk/technical support roles.

1. 1172 Vintage Pointe Dr
Lawrenceville, GA, 30044
6785992875
Agbortabetando@yahoo.com
AGBOR TABETANDO
OBJECTIVE I am seeking a position that will utilize my skills and offer the chance for advancement as well as
allow me the opportunity to gain additional skills and experience.
SKILLS & ABILITIES
 In-depth knowledge of various networking programs and languages: Python, Linux shellscripting.
 Goal oriented, dedicated and precise
 In-depth knowledge of OSI network model, Ethernet and TCP/IP networking.
 Software: Microsoft Office Suite (Excel, Word, Exchange,PowerPoint), Visual Basic 2008,fedora
operating system
 Network Monitoring • Basic Router/Switch Configuration • Network Troubleshooting
 Network Documentation • Ping, Trace route, Show Commands LAN/WAN
 Hardware skills: Apple/Mac, Dell, HP and Toshiba
 Microsoft Office suites – 2003/2007/2010
EXPERIENCE Computer Repair Technician –NCR
Jan 2014-present
• Coordinates with other staff for the purpose of completing projects/work orders efficiently.
Installs computer hardware, peripherals,and related application software for the purpose of
maintaining safe and effective district
And site operation including classrooms, library and computer labs.
•Prepares a variety of written materials (e.g. inventory control, procedures,etc.) for the purpose of
providing written support and/or
Conveying information.
•Procures computer parts,supplies and materials for the purpose of ensuring the availability of items
commonly required torepair
Computer hardware.
•Repairs computers, peripherals, network equipment and software,requiring specialized computer
and electronics repair skills both
on-site and in the repair shop for the purpose of maintaining computer and network equipment in a
safe and functional operating
Condition.
•Transports a variety of items (e.g. equipment,supplies, etc.) for the purpose of providing materials at
job site or to bring equipment
in for repairs.
ASSISTANT MANAGER-MURPHY USA
May2011-December 2014
 Cash Handling Skills
 Stocking and Cleaning of Facility
 Provide Excellent Customer Service

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 Position requires repeated bending,standing and reaching.Occasional lifting up to 50 pounds.
HELP DESK- PERFETA
january2010-august 2011
 Provide helpdesksupport and resolve problems to the end user’s satisfaction
 Monitor and respond quickly and effectively to requests received through the IT helpdesk
 Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
 Modify configurations, utilities, software default settings, etc. for the local workstation
 Assist with onboarding of new users
 ensure each workstation has a computer, monitor, keyboard, mouse, hard drive,and any additional
specialized equipment
 Install, test and configure newworkstations, peripheralequipment and software
 Maintain inventory of all equipment,software and software licenses
 Report issues to the Service Desk for escalation
 Assign users and computers to proper groups in Active Directory
 Perform timely workstation hardware and software upgrades as required.
EDUCATION ITT Technical Institute, Duluth,GA September 2012
Information Technology– Computer Network Systems
Anticipated Graduation Date: December 2014
ITT Technical Institute .Duluth-present
Information technology –cyber security
Anticipated graduation date –December 2017
REFERENCES EMMAUL EKA
STORE MANAGER,MURPHY USA
770-381-9952
TAMMY HUSTON
ASSISTANT MANAGER,MURPHY USA
678-575-2802
Certifications comptia security+