1. Jonathan E. Machado
9661 Campus Dr, Anaheim, CA 92804
(714) 225-0679
Fanof-sc@sbcglobal.net
CUSTOMER SERVICE PROFESSIONAL
Profile  Bilingual in English and Spanish.
 Competitive person, involved in sports throughout childhood.
 Optimistic and high energy
 Strong belief in teamwork.
 Computer skills
 Always looking for ways to improve, and learning new concepts and ideas.
 Aspire for challenges and opportunities for growth
 Outgoing and sociable
 Flexible
Synopsis of Achievements  CPR/AED + First Aid Certified (June 2015)
 Employee of the month, several months
 Fastest employee to complete transactions with customers two years in a row
 Varsity letter in Football for 3 years, Wrestling and Track and Field
Employment CarMax, Buena Park, CA
Wholesale Title Admin/Business Office Lead/Mentor
 Cash handling (Opening and closing business, bank deposits,
receiving customer and dealer payments)
 Customer service
 DMV interaction
 Prepared and explained contracts and DMV documents to
customers
 Utilized multi-line phone system
 Organizing and executing auction
 Successfully contacted lenders to obtain payoffs and
stipulations
 Completed financial reports
 Trained employees in business practices
Best Buy, Fullerton, CA
2013 – 2015
2011 - 2013
Customer Service Representative/Loss Prevention/
Inventory/ Home Theater Sales Associate
 Giving the customer the best experience possible
 Sales floor, Asset Protection, Cashier, Customer Service, Multi-
Channel Sales Associate, Inventory
 Figure customers’ needs and suggest the most suitable product
 Loss prevention
Education Cal State University Fullerton, Fullerton, CA 2010 -
Present
Bachelors of Science: Kinesiology
 Senior standing within the institution (90 units)
 Economics and Accounting experience as well
Western High School, Anaheim, CA 2006 - 2010
References Furnished Upon Request