Bievie Jean E. Guanzon is seeking a career opportunity that allows her to utilize her skills and contribute to an organization's growth. She has over 15 years of experience in finance and customer service roles. Currently, she works as a Remittance Counter Supervisor in Abu Dhabi, where her responsibilities include handling client accounts, processing transactions, and providing excellent customer service. Previously, she held positions as a Branch Officer-In-Charge and Loan Processor in the Philippines, where she was responsible for tasks like loan approvals, collections, and reporting. Guanzon has a Bachelor's degree in Accountancy and is computer literate.

1. BIEVIE JEAN E. GUANZON
Mobile: + 971 55 375 7460
P. O. Box 2370, Abu Dhabi
Email: bievie.jean@gmail.com
jinni1980@yahoo.com
OBJECTIVE
To develop my career that leads to further growth in my professional skills and personal satisfaction by utilizing
my skills and ability to work for the growth of an organization. To obtain challenging opportunity, mostly for a
positive contribution to the organization’s economic growth and productivity.
PROFESSIONAL EXPERIENCE
Remittance Counter Supervisor
Habib Exchange Co. L.L.C (Central Office), Abu Dhabi, U.A.E April 2007 – To Date
Branch Officer-In-Charge
All Arm Finance Corporation, Toril Davao City, Philippines Dec 2004 – Feb 2007
Loan Processor
All Arm Finance Corporation, Toril Davao City, Philippines June 2002 – Nov 2004
EDUCATION
• Bachelor of Science in Accountancy (Four Years Degree Program) from Holy Cross of Davao College,
Davao City, Philippines in 2002.
EXPERIENCE WITH JOB DESCRIPTION
Remittance Counter Supervisor
Habib Exchange Co. L.L.C (Central Office), Abu Dhabi, U.A.E April 2007 – To Date
Duties & Responsibilities:
 Handles clients for opening bank savings account in different tie-up banks from Philippines.
 Authorized for the first approval of transactions/remittances before sending it to our different tie-up
banks.
 Authorized for checking/ verifying/ reviewing all our daily telex transfer remittances prepared.
 Process all telex transfer, western union and other remittances.
 Prepares/ releases client’s (WPS) Wages Protection System.
 Handles the reception area duties, provides accurate information for any inquiries, and entertain
professionally clients/visitors.
 Promotes good customer relation.
 Answering phone calls/ inquiries/complaints from clients/remitters/other branches and provide customer
service assistant.
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2.  Does resolve customers/depositor's complaints.
 Handles inquiries and complaints from clients/remitters and from our branches.
 Prepares Payment Order from all branches and sending it to our different Philippine tie-up banks.
 Doing bank express online transactions.
 Prepares amendments/cancellations of remittances as per our manager’s approval.
 Filing and safekeeping of important documents.
 Does daily cash replenishments and making a deal of bank’s rate / trading a rate to our head office tie-up
banks in Philippines.
Branch Officer-In-Charge
All Arm Finance Corporation, Toril Davao City, Philippines Dec 2004 – Feb 2007
Duties & Responsibilities:
 Signatories for all checks transactions
 Authorized for decision making of client’s loans.
 Analyze and verify the application to determine the client's creditworthiness.
 Interview, hire, and train new employees.
 Prepare reports to send to delinquent clients, and forward irreconcilable accounts for collector action.
 Custodian of petty cash funds.
 Negotiate payment arrangement with customers who have delinquent loans.
 Handles customer complaints and take appropriate action to resolve them.
Loan Processor
All Arm Finance Corporation, Toril Davao City, Philippines June 2002 – Nov 2004
Duties & Responsibilities:
 Responsible for collections and releases transaction
 Does interview new clients and credit investigation
 Responsible for updating the client’s ledger transaction
 Responsible for daily and monthly reports like bank reconciliation, cash position reports, cash
replenishments, cash disbursement report.
 Responsible for encoding all loans processed, collections and change payables
 Responsible for posting client's ledger and book of accounts.
 Review of completed documents/verifications and submission of loans to Head office for final approval.
SPECIAL SKILLS
 Can work with minimum supervision.
 Computer Literate.
 Knows how to operate fax and Xerox machine.
PERSONAL DATA
 Profile: Female, Single
 Height: 5'6"
 Weight: 60kg.
 Religion: Roman Catholic
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3.  Citizenship: Filipino
 Current Location: Abu Dhabi, U.A.E.
 Visa Status: Employment
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