Karthikeyan A is seeking a challenging career in procurement where he can utilize his previous experience working for InfosysBPOLtd since 2013 as a Process Executive. He has technical skills in MS Office, SAP, SFDC, VB.Net, ASP.Net and PHP from his M.Sc in Software Engineering. Currently he works for Honeywell in order management, maintaining team turnaround times, resolving client issues, and training new employees. He has received client awards for delivering quality and certifications in order management.

1. CURRICULAM VITAE
KARTHIKEYAN A
No:55, Amma Mansion Mobile:+91 9965497176/+91 9884261770
Triplicane,Chennai- 600005 Email id:karthikeyan4333@gmail.com
NSR Registration Number (ITPIN) – 901090053685
Objective
Seekingachallengingcareerinthe procurementfieldwhere Icanutilize mypreviousexperience
to improve myskillsandsupportmyteamworkto builduppowerful andsuccessful systeminall
possible fields.
EmploymentHistory
Organization : InfosysBPOLtd
Experience : July2013 to till date
Designation : ProcessExecutive
Domain : SupplyChainManagement
Technical Skill Set
MS Office - MS Excel, MS Word, SAP, SFDC , Myaerospace.
VB.Net, ASP.Net, PHP
Educational Qualification
Course Name of the Institution University/ Board
Year of
passing
CGPA/
Percentage
M.Sc. -Software
Engineering
(Integrated)
Kongu Engineering College,
Perundurai
Anna University 2013 8.12 CGPA
HSC
A.R.C Matriculation Higher
Secondary School,
Karumathampatti
State Board 2008 77.42%
SSLC
Literacy Mission
Matriculation School,
Samalapuram
Matriculation 2006 86.36%
Job Description
 Workingwiththe world’sleadingsupplier of Aerospace - Honeywell.
 Receive RepairOrdersfromthe customers andsendthe worked file to the client in
the correct uploading format.

2.  Maintain the Whole team TAT activities Interact with clients through email and
telephonic. Clarify the client escalations.
 Working with escalation email and fix the issue within TAT.
 Direct working with site coordinator and resolving their queries.
 Create Performa invoice onSAPaccordingtocustomer’s Quote approval.
 Followupdailywiththe shopaboutthe statusof the part and update the customer.
 Firstresponse providedtothe customerusingwithMacro.
 Material price and RepaircapabilitysharedtocustomerthroughSFDC.
 ReleasingProductivitytrackertothe teamon dailybasis
Key functions in Order Management
 Pull the dailyreportsfromSAPandSFDC.
 Contactingthe Supplier/Vendorstoexpedite the datesthroughphone,emailorweb
access.
 Returnthe reportback to the customerwithinthe promiseddate.
 Prepare SOPs(StandardOperatingProcedures) andupdate those basedonclient
requirementsandupdates
 Train the new joinersandadvise the teamondayto day transactions.
 Trackingthe productivity of the entire teamandupdatingsame tothe client
Achievements at Current Work
 Received several clientawards(R&Raward- RewardandRecognition) fordelivering
100% quality.
 T100 & T200 OrderManagementCertification.
Intellectual skills
 Quicklearner
 Responsible attitude
 Good leadershipskills
 Actedas Secretary andJointSecretary inDepartmentlevel incollege.

3. Trainings Undertaken
 OrderManagement(T100 & T200).
 BPO JL 2- ProblemSolvingDecisionMaking.
 Active ListeningSkills
 CompletedMilestoneTrainingforlevel - 2
 Team HandlingSkills.
Hobbies
 Watchingnews
 Listeningmusic
Personal Details
Name : A KARTHIKEYAN
Father‘sName : K M ARUCHAMY
Date of Birth : 12th
September1990
Nationality : Indian
Marital status : Single
Mother Tongue : Tamil
LanguagesKnown : EnglishandTamil
Permanent Address : No: 5/549, Kallangadu, Pethamuchipalyam
Samalapuram(PO), Mangalam(VIA)
Palladam(TAK)
Tirupur – 641663
Declaration
I herebydeclare thatthe above detailsare true tobestof myknowledge.
Date:
Place: (KARTHIKEYAN A)