This document is a resume for Morgan Ross that outlines skills, experience, and contact information. It shows experience in administrative support, marketing, graphic design, and customer service across several roles in commercial real estate, retail, and event promotion industries. Key skills include proficiency with Adobe and Microsoft Office software, database management, digital marketing, and ability to handle multiple tasks.

1. Morgan
Ross
CELL
919.429.1111
•
E-­‐MAIL
morganeross4@gmail.com
Morgan
Ross
•
919.429.1111
•
morganeross4@gmail.com
SKILLS
• Advance
knowledge
of
latest
Adobe
programs;
Indesign,
Photoshop,
Illustrator
• Proficiency
in
all
MS
Office
programs;
Word,
Excel,
PowerPoint,
Outlook,
Publisher
• Ability
to
handle
multiple
tasks
while
focusing
on
quality,
timeliness
and
cost
control
• Ability
to
work
as
a
team
member
as
well
as
an
individual
• Outstanding
administrative/office
skills
in
database
management,
document
production
&
SalesForce
administration
• Skilled
in
Commercial
Real
Estate
sites;
Costar,
Loopnet,
ESRI,
Real
Massive
• Experienced
in
digital
marketing,
including
website
maintenance,
social
media,
Constant
Contact
and
WordPress
EXPERIENCE
Avison
Young
–
Raleigh,
North
Carolina
December
2014
–
December
2016
Brokerage/Marketing
Assistant
• Assisted
a
team
of
brokers
in
their
day-­‐to-­‐day
activities,
ensuring
a
smooth
and
efficient
work
environment
• Prepared
and
edited
marketing
materials,
RFPs,
proposals,
HTML
emails,
contracts
and
documents
• Managed
team
listings
in
a
variety
of
publications
and
on-­‐line
databases
including
Costar,
Loopnet,
Real
Massive
&
Xceligent
• Collaborated
with
Marketing
and
Research
department
to
prepare
customized
marketing
campaigns
and
events,
prepare
and
execute
marketing
plans,
and
provide
routine
market
data
and
analysis
• Handled
database
research
and
management
• Configuration
and
administration
of
Salesforce.com
• Generated
expense
reports,
contract
documents
and
deal
transaction
forms
• Utilized
ESRI
and
Site
To
Do
Business
to
provide
demographic
reports
and
mapping
analysis
for
properties
• Created
regional
retail
aerial
maps
showing
property
location,
surrounding
retail
and
traffic
counts
• Assisted
with
sale
and
lease
comp
search
utilizing
Costar
• Assisted
in
the
planning
and
execution
of
corporate
and
client
events
• Answered
a
high
volume
of
incoming
calls
from
the
general
public
while
handling
in-­‐person
inquiries
from
colleagues
Rags
–
Goldsboro,
North
Carolina
May
2013
–
December
2014
Market
Promotion
and
Office
Management
–
Intern
• Office
Management
-­‐
recorded
internal
expenses,
inventory
maintenance,
order
processing
and
tracking
• Marketing
and
Promotion
-­‐
website
management,
social
media
campaign,
trade
show
setups,
customer
service
liaison
• Design
-­‐
Produced
branding
graphics
and
logos
utilizing
Photoshop;
designed
and
produced
trade
show
displays
The
Outdoor
Shoppe
|
Bicycle
World
–
Goldsboro,
North
Carolina
February
2014
–
June
2014
Marketing
and
Sales
Associate
• Seasonal
hire
with
a
responsibility
to
enhance
the
look,
image
and
accessibility
of
the
shop’s
goods
and
services.
• Redesigned
the
store’s
layout
to
be
more
functional
by
redesigning
and
organizing
the
store’s
product
displays
• Recommended
furniture
displays
to
purchase
and
organized
products
to
highlight
their
features
• Facilitated
inventory
and
stock
management
• Provided
customer
service
by
handling
transactions,
recommending
products,
and
fulfilling
online
orders
and
returns
Walnut
Creek
Country
Club
–
Goldsboro,
North
Carolina
May
2011
–
September
2011
Snack
Bar
Assistant
Manager
• Greeted
customers,
prepared
food
and
beverage
orders
using
safe
food
handling
techniques
• Processed
billing/sales
to
the
members’
accounts
and
conducted
daily
inventory
checks
• Cleaned
and
sanitized
workstation
and
equipment
• Ensured
the
customers
were
completely
content
and
satisfied

2. Morgan
Ross
CELL
919.429.1111
•
E-­‐MAIL
morganeross4@gmail.com
Morgan
Ross
•
919.429.1111
•
morganeross4@gmail.com
Infield
Promotional
Staffing,
LLC
–
Raleigh,
North
Carolina
November
2010
Marketing
and
Event
Promotions
Assistant
• Part-­‐time/Seasonal
position
to
promote
and
generate
on-­‐campus
interest
for
new
season
of
‘Psych’
(USA
Network)
• Developed
effective
interpersonal
and
teamwork
skills
in
fast-­‐paced
environment
• Created
buzz
and
promoted
event
through
social
media,
mobile,
and
“on
street”
marketing
campaigns
• Job
duties
included:
greeting,
registration,
handout
free
samples,
assisting
with
product
demonstrations
and
prize
distribution
Beverly
Hills
East
–
Goldsboro,
North
Carolina
December
2008
–
May
2009
Owner’s
Assistant
• Maintained
inventory
and
product
displays
• Provided
customer
service
and
assistance
with
dress
selection
and
recommendations
• Established
computer
database
for
promotional
mailing
• Trained
owner/staff
on
basic
computers
skills
including
Microsoft
Excel,
Microsoft
Word
Relevant
Senior
Projects
February
2013
–
May
2013
• Conducted
mock
consulting
campaign
for
Netflix;
evaluated
specific
strategic
issues
within
the
corporation;
provided
action
plans
to
achieve
objectives
• Conducted
a
complete
valuation
analysis
of
Netflix
from
the
perspectives
of
management,
auditor,
creditor
investor,
and
equity
investor;
provided
solid
support
for
the
assumptions
and
forecasts
that
drove
the
valuation.
EDUCATION
• Bachelor
of
Science
–
Business
Administration/Finance
Concentration
North
Carolina
State
University,
Raleigh,
North
Carolina
Graduated
May
2013,
Cum
Laude,
3.323
GPA
• Real
Estate
License
–
North
Carolina
Real
Estate
Commission
License
number:
291464
LEADERSHIP
Zeta
Tau
Alpha
Sorority
–
Vice
President
II
/
New
Member
Coordinator
• Guided
new
members
through
orientation,
educational
and
membership
processes
• Developed
group
relationships,
fostered
traditions
and
philanthropy,
and
provided
opportunities
for
personal
growth
and
life
skills
HONORS
• Graduated
Cum
Laude,
Dean’s
List
–
NC
State
University
• Girl
Scout
Gold
Award
–
Girl
Scouts
|
NC
Coastal
Pines