Stephen M. Jones is seeking a Business Administration position utilizing his communication, organizational, and problem solving skills. He has over 5 years of professional experience including as an Account Coordinator negotiating fees and coordinating communications, a Senior Technician liaising between customers and engineers, and a Telemarketer exceeding sales quotas. Jones obtained a BA in Business Administration from Ashford University and has proficient skills in Microsoft Office, databases, and attended leadership workshops.

1. Stephen M. Jones
123 Fawn Drive  New Kensington, PA 15068  (412)-913-6950
stevejones850@yahoo.com
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Objective
Seeking a Business Administration position with a company that will allow me to fully utilize
my communication, organizational, and problem solving skills.
Professional Work Experience
Account Coordinator
Zoll Lifevest, Pittsburgh, PA (2015-Present)
o Negotiates with PSR contractors regarding fees for service ensuring company is paying
appropriate expenses for patient needs
o Acts as the single point of coordination for all company communications with physicians
o Assist Reimbursement/Intake in obtaining necessary insurance and billing information
Senior Technician
Alcoa, New Kensington, PA (2010- 2015)
o Liaison between customer and engineer to achieve improved results of product testing
o Entered data results of testing into various computer programs
o Led a mentoring and training program for new employees
Telemarketer
Clarion University, Clarion, PA (2008 – 2010)
o Solicited alumni for annual donations to support and improve the University
o Consistently exceeded sales quotas
o Gained quality marketing and networking experience
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Education
 BA in Business Administration
Forbes School of Business, Ashford University (June 1, 2015)
GPA: 3.45
 High School Diploma
Kiski Area High School (June 5, 2007)
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Key Skills & Achievements
 Proficient in all Microsoft Office Applications
 Skilled in troubleshooting LVN 2.0 database issues
 Knowledgeable in HDMI Database Systems
 Member of Ashford University Dean’s List
 Attended Leadership of Tomorrow workshops
 Volunteer food bank attendant at Allegheny Valley Association of Churches
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References available upon request