Khrystyna Stefak is a highly motivated professional seeking to stimulate student development through her experience in marketing, leadership, and customer service. She has a Bachelor's degree in Business Administration and has held internships in marketing, event planning, and database management. Her experience also includes roles in customer service, desk management, and campus leadership. She is proficient in Microsoft Office, Banner, and Razor's Edge databases.

1. KHRYSTYNA STEFAK
652 Nott Street, Wethersfield, CT 06109
kstefak@yahoo.com
(860) 987-2053
PROFILE
Highly motivated professional with a passion to stimulate the development of college students personally,
professionally and academically. Recognized as a key team player with the ability to manage multiple projects,
diverse individuals and various budgets. A driven leader with a strong work ethic and desire to conquer
challenges. Proficient in Microsoft Office Applications, Banner, and Razor’s Edge. Strengths include:
Marketing Leadership Compliance
Event Planning Budget Management Fundraising
Customer Service Interpersonal Communication Project Management
EDUCATION
Eastern Connecticut State University, Willimantic, CT
Bachelor of Science in Business Administration, May 2011
Concentration: Marketing – Cumulative GPA: 3.1/4.0
RELATED EXPERIENCE
Marketing Intern, Office of Alumni Affairs August 2010 – May 2011
Eastern Connecticut State University, Willimantic, CT
• Organized events including networking functions and alumni receptions
• Updated and managed alumni information using Banner database
• Planned the most attended Networking Reception in Mystic, CT at Go Fish Restaurant
• Reached out to alumni to build relationships between graduates and the current Eastern community
• Promoted receptions and networking events through social media networks
Films Coordinator, Campus Activity Board August 2010 – May 2011
Eastern Connecticut State University, Willimantic, CT
• Coordinated all film events, Campus Movie Fest and other entertainment events
• Booked all movies for the upcoming year; managed all promotion for films
• Built relationships with academic departments to inspire students to participate in Campus Movie Fest
• Researched upcoming films and created surveys for students to express their movie interests
Marketing and Public Relations Intern, Connecticut Science Center January 2011 – May 2011
Hartford, CT
• Developed outreach programs to create communication amongst Hartford attractions and the community
• Created a new marketing technique for Mother’s Day and worked with local businesses to promote
• Manage organization’s members using Razor’s Edge database
• Conducted a survey and reported on the museum’s economical impact of the city of Hartford
Vice President, American Marketing Association October 2009 – May 2010
Eastern Connecticut State University, Willimantic, CT
• Communicated ideas, upcoming events and budgets to business administration, students and members
• Recruited new members to join the chapter organization through extensive promotion
• Implemented a point system that aided in determining the rewards for involved members
• Developed a strong relationship with seven other executive board members
• Branded the organization on Eastern’s campus through outreach initiatives
• Collaborated with President to create a chapter plan that received four national awards

2. Khrystyna Stefak Page 2
ADDITIONAL EXPERIENCE
Senior Customer Service Associate, People’s United Bank October 2011 – Present
Newington, CT
• Provide superior customer service to all People’s United Bank customers
• Balance cash drawer, vault, and ATM machine daily
• Led an annual sales promotion and met 100% of the market goal
• Explain, advise and promote bank products and services to all customers and non-customers
Desk Manager, BounceU August 2009 – August 2010
Rocky Hill, CT
• Supervised a staff of 25; created staff schedules, evaluated staff performance and trained new staff
• Organized and facilitated events including negotiation of contracts with outside vendors
• Provided potential customers with tours of the facility
• Coordinated all birthday parties, preschool play-dates and open bounce events
Office Assistant, Office of Housing and Residential Life August 2009 – August 2010
• Managed work orders and assisted residents with issues/concerns
• Provided a positive building and learning environment by enforcing institutional safety regulations
• Encouraged students to attend floor programs and educational events on campus
• Greeted residents and family members when they walked in and out of the building
CAMPUS LEADERSHIP AND ACTIVITIES
Eastern Connecticut State University, Willimantic, CT
Tier II & III Participant/Mentor, Pathways to Leadership September 2009 – May 2011
Student Representative, Alumni Board of Directors September 2010 – May 2011
Member, F.E.M.A.L.E.S. September 2010 – May 2011
COMMUNITY ENGAGEMENT
Participant, Bowling for Junior Achievement June 2012
East Hartford, CT
Volunteer, Windham Special Olympics March 2009, March 2010
Willimantic, CT
Mentor, Sisterhood Project September 2009 – December 2009
Eastern Connecticut State University, Willimantic, CT
Coordinator, Think Pink Breast Cancer Fundraiser October 2009
Eastern Connecticut State University, Willimantic, CT
LANGUAGE SKILLS
Ukrainian (Fluent) Spanish (Proficient) Polish (Proficient)
English (Fluent) Russian (Proficient)
PROFESSIONAL DEVELOPMENT
2010 NACA Northeast Conference November 2010
Hartford, CT
2009, 2010 American Marketing Association National Collegiate Conference March 2009, April 2010
New Orleans, LA