Nadia Oshana is an experienced office operations and personnel professional with skills in CRM systems, data entry, communication, organization, and customer service. She has held roles as an Education Support Officer, Geotechnical Information Officer, and Project Coordinator. Her education includes diplomas in Spatial Information Services and Training and Assessment as well as a Business Administration certificate.

1. NADIA OSHANA
19 Jelena Close, Bossley Park NSW 2176, Mob:0414 646 715, Email :nadsoshana@gmail.com
Summary
Energetic, resourceful and accomplished with extensive office operations and personnel
expertise.Organized and professional.Committed to delivering high quality results with little
supervision.Flexible and hardworking with the drive to succeed.
Computer Skills
Moodel CRM (Aptify)MS Office , MS Project , MS Dynamics GP, MapInfo, Professional
Arc GIS, Auto CAD, Civil CAD, Qualtrics
Skills Highlights and abilities
• CRM and data entry.
• Well developed proficient communication, negotiation and interpersonal skills.
• Strong organisational, time management and administrative skills.
• Quality customer service, training needs, analysis and multi-tasking.
• Build and sustain successful workplace relationships
Experience
Education
TAFE NSW DiplomaSpatial Information Services 2012
TAFE NSW Cert 3 Spatial Information Services 2010
Benchmark CollageNSW Cert 4 Training and Assessment 2009
TAFE NSW Business Administration 2007
TAFE NSW Computer Aided Drafting 2005
TAFE NSW Traineeship office skills 1994

2. Education Support Officer May 2014 to Current
Institute of Internal Auditors Sydney NSW
• Maintain and update computer databases (Aptify).
• Maintain complex data systems (Moodle).
• Develop and use complex spreadsheets, filing, report generating, document control
and records management.
• Prepare information sources to maintain datasets (student reports).
• Monitor and control components of projects provided, manipulate and analyse data
within the information systems.
• Quality customer service. Build and sustain successful workplace relationships.
• Implement and monitor environmentally sustainable work place.
Geotechnical Information Officer March 2014 to July 2014
Liverpool City Council Sydney NSW
• Prepared correspondence, maps and other documents for analysis.
• Reviewed and provided comments on the adequacy of documents and took necessary
steps to cure any deficiencies.
• Organized and coded all documents related to due diligence for acquisitions.
• Effectively controlled the release of proprietary and confidential information for
general client lists.
• Monitored multiple databases to keep track of all changes related to use of parcel of
land within Liverpool Council.
• Conducted analysis to address location of cretin services and then mapped according
to council guide and client's satisfaction.
Food bank NSW March 2013 to July 2013
Project Coordinator Sydney NSW
• I have coordinated the End hunger survey report 2013.

3. • Drafted action plans and led meetings with department executives to review project
status. Collaborated with cross-functional teams to draft project schedules and plans.
• Served as the single point of contact for project scheduling and changes.
• Monitored progress and enforced deadlines.
• Monitored costs, timescales and resources used to achieve numbers of participants.
Collaborated with cross-functional teams to draft project schedules and plans.
Referees
Carmen Joseph
Email
Organisation
Education Coordinator
carmen.joseph@iia.org.au
Institute of Internal Auditors - Australia
Joulit Karim
Email
Phone:
Organisation:
Employment Advisor
karimj@missionaustralia.com
(02) 725 7577
Mission Australia