1. Benjamin Gover
214 Bradford St. | San Francisco, CA | (415) 850-0919 | benjamingover@gmail.com
Summary
A tenacious leader with a proven track record for execution and successful management in complex healthcare
organizations including New York University, University California San Francisco, and California Pacific Medical
Center. I currently manage a portfolio with a total managed volume of $56M with direct PNL responsibility for 7
contracts. I am a lean certified, deeply experienced manager of people and process who knows how to
accomplish and exceed targets. I pride myself in my ability to understand and resolve complex problems in highly
political environments achieving the desired outcome for company and client.
Employment History
ARAMARK Healthcare at California Pacific Medical Center
San Francisco, CA. July 2007 – Present
Positions Held: (ARAMARK Title/CPMC Title)
Resident District Manager/Administrative Director of Logistics; March 2013-Present
General Manager/Director of Logistics; July 2012-March 2013
General Manager/Director of EVS; October 2010-July2012
Supply Chain Director/Enterprise Manager; July 2007-October 2010
California Pacific Medical Center is the premier hospital in San Francisco boasting 1000 licensed beds across 4
campuses. Annual revenue is $1.4B with operating income of $160M and EBIT of 14%
Highlighted Accomplishments:
-Developed programs that resulted in $8.3M in client cost avoidance in year 3 year of contract term while
continually achieving Aramark budget goals.
Equipment Management – programmatic, cost reducing
Waste Management – diagnostic, challenged the status quo
Energy Savings initiatives – collaborative, engaged resources in a clever way
Efficiency Initiatives (Labor/Non-Labor) – detailed and large scale, engaged everyone
-Oversight of 4 labor actions
-Increase in employee satisfaction of 23%
-Leveraged CMMS system to enable decrease in equipment rental through capitalization and in-house
intervention
-Lean Certification (Rona)
Responsibilities and Oversight:
- District Manager/Administrative Director of Logistics (Aug 2012-Current)
Reports directly to Chief Operating Officer (Sutter) and Regional Vice President (Aramark)
Provide multi-campus oversight to logistics departments for California Pacific Medical Center including:
Environmental Services
Patient Transportation
2. Benjamin Gover
214 Bradford St. | San Francisco, CA | (415) 850-0919 | benjamingover@gmail.com
Fleet Management – Shuttle Services
Support/Call Center
Plant Project Management
Parking Services
Security Service
Mailroom – Courier Services
Grounds-keeping
Transportation Demand Management
Environment of Care/Regulatory
Total Managed Volume: $56M
Total FTE Count 512
ARAMARK Responsibilities: Responsible for 5 P&L contracts valued at $10M, general oversight for growth,
retention, execution, and performance of ARAMARK business at CPMC.
- General Manager/Director of Support Operations (2010-2012)
Provided Multi-campus oversight to Environmental Services and Transportation departments of California Pacific
Medical Center
- General Manager/Director of Environmental Services (2009-2012)
Provided Multi-campus oversight to Environmental Services departments at California Pacific Medical Center
- Supply Chain Director/Enterprise Manager (2007-2009)
Rebuilt and provided oversight of supply chain department at CPMC including implementation of new database,
hiring and mentorship of management team, and implementation of dynamic supply chain system to include
disposable supplies, capital equipment management, and disposition/warehousing.
New York UniversityMedical Center
New York, NY. July 2004-July 2007
Position Held: Manager of Automated Distribution and Logistics
Provided managerial oversight to NYU Medical Center and NYU School of Medicine for the following departments:
Supply and Distribution
Shipping and Receiving
Pharmaceutical and supply automation
Mailroom
Total Managed Volume (non-supply) $18M
Total FTE Count: 96
Universityof California San Francisco Medical Center
December 2000-July 2004
Positions Held:
3. Benjamin Gover
214 Bradford St. | San Francisco, CA | (415) 850-0919 | benjamingover@gmail.com
Supply Chain Manager
Operations Manager, Supply and Distribution Ambulatory Care
Supervisor, Supply and Distribution Ambulatory Care
Provided managerial oversight for the following departments and strategic initiatives:
Supply and Distribution
Shipping and Receiving
Supply Automation
Mailroom
Strategic Sourcing/Value Analysis
Vendor Management
Database Management
Total Managed Volume (non-supply) $9M
Total FTE Count: 84
Education
June 2011 – August 2013 University of San Francisco, San Francisco, CA
BS – Business Economics
Interests/Hobbies
I enjoy spending time with my family and am an avid motorcycle racer. Solving problems and fixing things around
the house is where I spend the majority of my time outside of work. I have taught my family lean principles and
we are sometimes found doing a 5S of the kitchen. I believe life is lived right in front of us and every moment is
important.
