The document outlines a 21-day program designed for leaders to enhance their performance feedback skills through a mix of online learning, community support, and practical application. Participants will develop effective feedback systems and gain insights into the positive impacts of recognition and constructive criticism on employee performance and engagement. The program is suitable for leaders at all levels and emphasizes the importance of consistent feedback for improving workplace culture and productivity.

1. LEARN
Effective Performance Feedback:
APPLY
Key Concepts
SUSTAIN
Recognition, Praise & Corrective Feedback
Skills & Tool & System
Behaviors Implementation
SUPPORT
Discussion Board
& On-line Support
Overview
This unique program is aimed at helping leaders become more proficient and active in giving
performance feedback. During this program we help your leaders develop new, positive and enduring
habits to increase performance, engagement and satisfaction by providing more effective performance
feedback. This is program is 21 consecutive days in duration and blends the four learning modalities
below into a powerful skill building experience with real ROI.
2013 Session Launch 1. On-line Web-based Learning. The program kicks off with a 60-75 minute webinar. During
January 31 this web based learning session participating leaders will:
through February 21 ◊ Understand the business case behind providing effective performance feedback.
Contact — Kate ◊ Learn the short and long term impacts of praise and corrective/constructive feedback on
800 - 556 - 5222 performance.
info@leadinstitute.com ◊ Understand how to script and deliver 3 levels of feedback, varying in formality, intensity and
specificity.
◊ Instruction on developing a system for implementing daily feedback over the course of the 21
Tuition
day program.
Full Program-$145.00
Webinar Only- $95.00 2. Implementation of a Unique Feedback System. If providing effective feedback were easy,
every leader would be doing it. We help leaders develop and implement a system (planned
Registration spontaneous recognition) to prompt, guide and sustain their efforts:
Click here to register. ◊ Develop a system that connects and recognizes employee behaviors with business results.
◊ Practice delivering feedback that is planned yet comes off spontaneously and is laser focused
on improving specific measurable performance.
3. On-line Support, Community & Accountability. Learning will be sustained through
a daily online discussion board that will help guide leaders through sticking points and
strengthen their effectiveness and success through:
◊ A moderated forum to receive help and support from staff and other participating leaders.
◊ Additional videos, articles and studies for learning and on-line discussion.
◊ A forum to “check-in” share experiences, successes and challenges.
4. 21 Days of Practice & Application. This program is 21 (consecutive) days long to allow
participating leaders to build and sustain the new skills, perspective and habits that will serve
them throughout their careers.
Participating leaders are required to; attend the online learning event (75 minutes), develop their
feedback system (60 minutes) and encouraged to check-in and access discuss board daily (10
minutes).
Who Should Participate
This program is for ANY leader from the front-line to the C suite. Due to the strong application focus
on increasing the effectiveness and frequency of performance feedback with direct reports, there is
incredible benefit (on climate / culture) in enrolling groups of leaders. As you think about who might
benefit, consider:
◊ 69% of employees site that receiving praise/recognition from their boss is more motivating
than money.
◊ 4 out of 5 employees site praise and recognition motivate them to do a better job / perform at
a higher level.
◊ Many managers have a tendency to ignore good and satisfactory performance.
◊ Variation in Gallup poll question 12; “In the last 7 days I’ve received recognition for doing
good work” is responsible for a 10% to 20% difference in revenue and productivity.