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LEARN
                                                       Effective Performance Feedback:
        APPLY
                   Key Concepts
                                SUSTAIN
                                                  Recognition, Praise & Corrective Feedback
        Skills &              Tool & System
       Behaviors             Implementation
                  SUPPORT
               Discussion Board
               & On-line Support

                                   Overview
                                   This unique program is aimed at helping leaders become more proficient and active in giving
                                   performance feedback. During this program we help your leaders develop new, positive and enduring
                                   habits to increase performance, engagement and satisfaction by providing more effective performance
                                   feedback. This is program is 21 consecutive days in duration and blends the four learning modalities
                                   below into a powerful skill building experience with real ROI.
2013 Session Launch                    1. On-line Web-based Learning. The program kicks off with a 60-75 minute webinar. During
           January 31                    this web based learning session participating leaders will:
  through February 21                  ◊ Understand the business case behind providing effective performance feedback.
     Contact — Kate                    ◊	Learn the short and long term impacts of praise and corrective/constructive feedback on
       800 - 556 - 5222                  performance.
info@leadinstitute.com                 ◊	Understand how to script and deliver 3 levels of feedback, varying in formality, intensity and
                                         specificity.
                                       ◊	Instruction on developing a system for implementing daily feedback over the course of the 21
              Tuition
                                         day program.
 Full Program-$145.00
 Webinar Only- $95.00                  2. Implementation of a Unique Feedback System. If providing effective feedback were easy,
                                         every leader would be doing it. We help leaders develop and implement a system (planned
          Registration                   spontaneous recognition) to prompt, guide and sustain their efforts:
  Click here to register.              ◊ Develop a system that connects and recognizes employee behaviors with business results.
                                       ◊	Practice delivering feedback that is planned yet comes off spontaneously and is laser focused
                                         on improving specific measurable performance.
                                       3. On-line Support, Community & Accountability. Learning will be sustained through
                                         a daily online discussion board that will help guide leaders through sticking points and
                                         strengthen their effectiveness and success through:
                                       ◊	A moderated forum to receive help and support from staff and other participating leaders.
                                       ◊	Additional videos, articles and studies for learning and on-line discussion.
                                       ◊	A forum to “check-in” share experiences, successes and challenges.

                                       4. 21 Days of Practice & Application. This program is 21 (consecutive) days long to allow
                                         participating leaders to build and sustain the new skills, perspective and habits that will serve
                                         them throughout their careers.
                                       Participating leaders are required to; attend the online learning event (75 minutes), develop their
                                         feedback system (60 minutes) and encouraged to check-in and access discuss board daily (10
                                         minutes).
                                   Who Should Participate
                                   This program is for ANY leader from the front-line to the C suite. Due to the strong application focus
                                   on increasing the effectiveness and frequency of performance feedback with direct reports, there is
                                   incredible benefit (on climate / culture) in enrolling groups of leaders. As you think about who might
                                   benefit, consider:
                                       ◊	69% of employees site that receiving praise/recognition from their boss is more motivating
                                         than money.
                                       ◊	4 out of 5 employees site praise and recognition motivate them to do a better job / perform at
                                         a higher level.
                                       ◊	Many managers have a tendency to ignore good and satisfactory performance.
                                       ◊	Variation in Gallup poll question 12; “In the last 7 days I’ve received recognition for doing
                                         good work” is responsible for a 10% to 20% difference in revenue and productivity.

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Resolveto performancefeedback2

  • 1. LEARN Effective Performance Feedback: APPLY Key Concepts SUSTAIN Recognition, Praise & Corrective Feedback Skills & Tool & System Behaviors Implementation SUPPORT Discussion Board & On-line Support Overview This unique program is aimed at helping leaders become more proficient and active in giving performance feedback. During this program we help your leaders develop new, positive and enduring habits to increase performance, engagement and satisfaction by providing more effective performance feedback. This is program is 21 consecutive days in duration and blends the four learning modalities below into a powerful skill building experience with real ROI. 2013 Session Launch 1. On-line Web-based Learning. The program kicks off with a 60-75 minute webinar. During January 31 this web based learning session participating leaders will: through February 21 ◊ Understand the business case behind providing effective performance feedback. Contact — Kate ◊ Learn the short and long term impacts of praise and corrective/constructive feedback on 800 - 556 - 5222 performance. info@leadinstitute.com ◊ Understand how to script and deliver 3 levels of feedback, varying in formality, intensity and specificity. ◊ Instruction on developing a system for implementing daily feedback over the course of the 21 Tuition day program. Full Program-$145.00 Webinar Only- $95.00 2. Implementation of a Unique Feedback System. If providing effective feedback were easy, every leader would be doing it. We help leaders develop and implement a system (planned Registration spontaneous recognition) to prompt, guide and sustain their efforts: Click here to register. ◊ Develop a system that connects and recognizes employee behaviors with business results. ◊ Practice delivering feedback that is planned yet comes off spontaneously and is laser focused on improving specific measurable performance. 3. On-line Support, Community & Accountability. Learning will be sustained through a daily online discussion board that will help guide leaders through sticking points and strengthen their effectiveness and success through: ◊ A moderated forum to receive help and support from staff and other participating leaders. ◊ Additional videos, articles and studies for learning and on-line discussion. ◊ A forum to “check-in” share experiences, successes and challenges. 4. 21 Days of Practice & Application. This program is 21 (consecutive) days long to allow participating leaders to build and sustain the new skills, perspective and habits that will serve them throughout their careers. Participating leaders are required to; attend the online learning event (75 minutes), develop their feedback system (60 minutes) and encouraged to check-in and access discuss board daily (10 minutes). Who Should Participate This program is for ANY leader from the front-line to the C suite. Due to the strong application focus on increasing the effectiveness and frequency of performance feedback with direct reports, there is incredible benefit (on climate / culture) in enrolling groups of leaders. As you think about who might benefit, consider: ◊ 69% of employees site that receiving praise/recognition from their boss is more motivating than money. ◊ 4 out of 5 employees site praise and recognition motivate them to do a better job / perform at a higher level. ◊ Many managers have a tendency to ignore good and satisfactory performance. ◊ Variation in Gallup poll question 12; “In the last 7 days I’ve received recognition for doing good work” is responsible for a 10% to 20% difference in revenue and productivity.