This document discusses resistance to change and how to manage it. It describes resistance as having affective, cognitive, and behavioral dimensions. There are two main types of resistance: active resistance which conflicts with organizational identity, and passive resistance which occurs without clarifying how change relates to identity. Common causes of resistance include dislike of change, uncertainty, attachment to culture, and excessive change. The document outlines different perspectives on resistance ("images") and recommends developing a resistance profile to identify likely resistors, the strength and potential impact of resistance, and the most appropriate method to address it, such as education, participation, facilitation, negotiation, or coercion.