At the start of 2008, Calvin College began a re-launch of its Web site spanning three phases: 1) audience research, 2) content management, and 3) continuous improvement. How did we select our goals, draft the request for proposal (RFP), pick a consultant, and bring students, faculty, and staff on board? In Boston, there will be no secrets. Gain valuable insights and a blueprint for re-launching your .EDU Web site.
WordCamp Atlanta 2015: Planning your website from concept to launchMickey Mellen
Over the past decade we’ve continually refined our process for dreaming, planning, designing and creating WordPress-powered sites, and we’d love to share our process with you. We believe proper planning makes the entire process go much smoother. Join us as we walk through our steps for creating a polished website.
Are you ready to give your online presence a facelift? We’ve compiled some of our favorite website transformations and given an outline on why they’re so awesome.
Back & Spine Pain Management Doctors, Surgeon Website Marketing Proposalbasicspine
Spine and Neurosurgeons who perform surgeries to treat back pain, spine pain and other joint related conditions often empty companies to perform online marketing. Try a real medical marketing firm, located in Newport Beach which is next to Irvine in Orange County, California. We suggest the best method for cost effective marketing online is by a medial marketing firm. The down fall is these marketing firms do not understand medical rules and regulations and can easily get these pain management practice in trouble. Professional example of a Medical Device Company marketing proposal slideshow. Back and Spine Pain doctors seeking a tool to aid in the recovery of lower back pain and the tools and devices used to provide this relief is given in a marketing plan for search engine optimization for on page and off page. This explains the reasons why a company would need help with marketing online. Simple "on page" SEO no longer does the trick. If you have questions, please contact us (866) 398-0868.
http://www.Basicspine.com : Example Site
WordCamp Atlanta 2015: Planning your website from concept to launchMickey Mellen
Over the past decade we’ve continually refined our process for dreaming, planning, designing and creating WordPress-powered sites, and we’d love to share our process with you. We believe proper planning makes the entire process go much smoother. Join us as we walk through our steps for creating a polished website.
Are you ready to give your online presence a facelift? We’ve compiled some of our favorite website transformations and given an outline on why they’re so awesome.
Back & Spine Pain Management Doctors, Surgeon Website Marketing Proposalbasicspine
Spine and Neurosurgeons who perform surgeries to treat back pain, spine pain and other joint related conditions often empty companies to perform online marketing. Try a real medical marketing firm, located in Newport Beach which is next to Irvine in Orange County, California. We suggest the best method for cost effective marketing online is by a medial marketing firm. The down fall is these marketing firms do not understand medical rules and regulations and can easily get these pain management practice in trouble. Professional example of a Medical Device Company marketing proposal slideshow. Back and Spine Pain doctors seeking a tool to aid in the recovery of lower back pain and the tools and devices used to provide this relief is given in a marketing plan for search engine optimization for on page and off page. This explains the reasons why a company would need help with marketing online. Simple "on page" SEO no longer does the trick. If you have questions, please contact us (866) 398-0868.
http://www.Basicspine.com : Example Site
An evaluation of Novaspaceart.com based on user interviews, personas, diary studies, card sorts, and usability studies, complete with recommendations for improvement.
Members of Connect: Professional Women’s Network share tips for launching a successful website.
Connect: Professional Women’s Network is online community with more than 350,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://lnkd.in/womenconnect.
Jobzella.com Website UX Map Proposal Presentation Ahmed Alshair
This is a UX Plan and orientation of the design concept and main points of focus for Jobzella new website.
I prepared it as a first meeting presentation to discuss the business model and its impact on the design process and the target audience.
This sample website proposal will provide you with the basic proposal structure when putting forward a custom web design proposal. This is a simple and clear format that that highlights the core elements and will give your clients a quick understanding of your approach/design ideas.
Are you considering a website redesign? Our checklist will help guide you along the process, including benchmarking, SEO, design considerations and your competition.
Presentation on goals and best practices for a business website redesign. Covers blogging, social media, landing pages, calls to again and how to take them into account as you do your redesign. Delivered at Interactive Day San Diego on June 16, 2010.
Originally presented to the Marketing Director's Support Group (MDSG) on 2/22, this presentation provides tips on approaching your web development project including creating a website RFP / planning document and tools to help you with the process.
Did this branding and website design RFP recently for a friend and thought it was a no-nonsense, effective approach for companies that know what they want in a design firm. Most RFPs ask for too much info that isn't even relevant to the real work.
An evaluation of Novaspaceart.com based on user interviews, personas, diary studies, card sorts, and usability studies, complete with recommendations for improvement.
Members of Connect: Professional Women’s Network share tips for launching a successful website.
Connect: Professional Women’s Network is online community with more than 350,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://lnkd.in/womenconnect.
Jobzella.com Website UX Map Proposal Presentation Ahmed Alshair
This is a UX Plan and orientation of the design concept and main points of focus for Jobzella new website.
I prepared it as a first meeting presentation to discuss the business model and its impact on the design process and the target audience.
This sample website proposal will provide you with the basic proposal structure when putting forward a custom web design proposal. This is a simple and clear format that that highlights the core elements and will give your clients a quick understanding of your approach/design ideas.
Are you considering a website redesign? Our checklist will help guide you along the process, including benchmarking, SEO, design considerations and your competition.
Presentation on goals and best practices for a business website redesign. Covers blogging, social media, landing pages, calls to again and how to take them into account as you do your redesign. Delivered at Interactive Day San Diego on June 16, 2010.
Originally presented to the Marketing Director's Support Group (MDSG) on 2/22, this presentation provides tips on approaching your web development project including creating a website RFP / planning document and tools to help you with the process.
Did this branding and website design RFP recently for a friend and thought it was a no-nonsense, effective approach for companies that know what they want in a design firm. Most RFPs ask for too much info that isn't even relevant to the real work.
This template is designed to give some structure and helpful perspective on how to prepare a proposal of for website redesign. You could also use Word, but as a leave behind, this is a helpful piece.
Create your own attribute system on a scale of 1-5 to rank the competition, average it all out and voila. Show that you're on top of the competition and are designing the website with the big picture in mind.
Make 'em say wow!!
This is a sample Website proposal that anyone can use for sending it to client. The context for this sample website was an airline client that wanted a new mini-site developed for their Chinese market. Please feel free to reach out for more information by emailing us at: info@digitaljungle.agency
Covering a cursory view of how to properly utilize quotation, colons, and semicolons. Does not cover the use of these for creating compound sentences (happens in a separate lesson).
Stop Wasting Your Analytics Budget - edUi 2016Mitch Daniels
When approached with clear intentions, web analytics can be a game-changing part of any online presence. It can inform massive redesigns, drive additional engagement, and spur continued site improvements.
Despite its potential, the full power of analytics is often neutered by a misappropriation of priorities and resources, leading to a stream of sterile, uninspiring reports and dashboards. Learn to recognize these challenges, identify them within your own organization, and confront them head on.
We’ll explore the distinction between ‘interesting’ and ‘actionable’ data, the downsides of monthly reports, and the importance of the 10/90 rule. Finally, we’ll identify a single word that will immediately push your analytics strategy in the right direction: “Why?”.
Tidwell-Williams presentation to IABC BCS 2010--Professional AdvancementMatthew Tidwell
This was a presentation we made to IABC's Business Communicator's Summit on the value of professional education and advance degree for PR professionals
NAC-Tech has been conceived as an industry standard assessment and certification program to ensure the transformation of a "trainable" workforce into an "employable" workforce, hence creating a robust and continuous pipeline of talent for the IT/Engineering Industry. It is targeted at final year and pre-final year students, who will be seeking employment opportunities in the IT / Engineering sector.
The intent behind assessing these students is to identify the level of talent which is available across India, especially in Tier II and Tier III cities and provide feedback to them on areas they need to work on to improve their employ-ability.
Conceptualization of NAC-Tech
In-depth meetings with the large recruiters in the industry were conducted to understand their recruitment practices, cause of attrition desired skills in a candidate, etc. Based on this, a job-skill matrix was developed which formed the basis for the design of this assessment program. Core and Working Committees from the industry were formed and constant interactions were made to make sure that the program was in line with the industry requirements. An evaluation committee was set up to finalize the vendors and decide on the approach to the pilot. Multi-tier evaluation of the vendors happened after the initial interaction. The identified vendors provided the content and technology to run the test. The companies that have helped develop the assessment program are - TCS, Wipro, Infosys, Accenture, Cognizant and HCL.
Do you need to draw some bright lines between your social media presence and business results? Have you been asked to prove the ROI of social media? It's no longer a question of if you should measure the business results of your social media interactions, but what to measure—and how. A new generation of tools based on mathematical modeling and natural language processing make it easier to draw the connections, but harder to determine which of the over 300+ tools you should use. From building marketing funnels and goals, to more complex analytics such as multi-channel media measurement and first-click attribution, the choices are getting more complicated. This presentation looks at a practical framework to build a social media measurement strategy and plan.
This presentation was first given at the Marketing Profs B2B Forum in Boston on October 4th, 2012. It was updated for CARMA on November 13, 2012.
Don't Design Websites. Design Web SYSTEMS! (DrupalCamp LA 2011)Four Kitchens
This presentation was given at DrupalCamp LA by Todd Nienkerk of Four Kitchens (August 7, 2011)
For more Four Kitchens presentations, please visit http://fourkitchens.com/presentations
TxGAP Webinar: Sizing Up A Monumental Task: Building Your Recruitment Funnel ...Marcus Hanscom
Presented on behalf of the Texas Association of Graduate Admissions Professionals on December 14, 2011.
As graduate admissions offices warm up to new technology, flashy CRM systems and social networking, the number of channels available to reach prospective students is immense. With a shaky economy and growing competition, growing the top of the recruitment funnel is crucial to boosting enrollments and deepening the applicant pool. Take your recruitment to the next level by determining which channels yield the best results, leveraging social media to expand your reach beyond your "fans," appropriately assessing results from each of your lead sources and identifying ways to efficiently allocate your resources. This session will delve into each stage of the recruitment funnel and discuss how you can collect your leads, engage them to inquire and apply and assess the results.
Presented by Marcus Hanscom, Associate Director of Graduate Recruitment and Outreach at the University of New Haven and President of the New England Association of Graduate Admissions Professionals (NEGAP)
True North: Basing brand strategy on market dataPaige Booth
From AMA Symposium for the Marketing of Higher Education. Marketing is both art and science. To achieve respect for the art we must diligently apply the science of our profession. Delve into a spectrum of research and tracking methods with specific examples of how to use them to monitor competition, develop marketing campaigns, inform product strategy and demonstrate the contributions of your marketing team.
Don't Design Websites. Design Web SYSTEMS! (BADCamp 2011)Four Kitchens
This presentation was given at BADCamp by Todd Nienkerk of Four Kitchens (October 23, 2011)
For more Four Kitchens presentations, please visit http://fourkitchens.com/presentations
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Top 5 Indian Style Modular Kitchen DesignsFinzo Kitchens
Get the perfect modular kitchen in Gurgaon at Finzo! We offer high-quality, custom-designed kitchens at the best prices. Wardrobes and home & office furniture are also available. Free consultation! Best Quality Luxury Modular kitchen in Gurgaon available at best price. All types of Modular Kitchens are available U Shaped Modular kitchens, L Shaped Modular Kitchen, G Shaped Modular Kitchens, Inline Modular Kitchens and Italian Modular Kitchen.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
10. Team Work
Working Group Steering Committee
• Keep it small • Cross-divisional
leadership (aim high)
• Cross-divisional
• Involve the faculty
• Web professionals
• Identify key stakeholders
• Has the trust of the
steering committee
11. Team Roles
Working group Steering committee
• Shapes the goals and • Acts as a sounding board
objectives for the working group
• Identify strengths and • Ensures alignment with
weakness business goals
• Recommend a course • Provides a reality check
– Political sensitivity
of action
– Budget
– Staff
17. So, what happened?
• $100,000 budget approved
• Recommended actions approved
• Web project team appointed:
– Phil de Haan, project champion
– Matt Jeltema, project manager
– Luke Robinson, Web manager
19. RFI vs. RFP
Request for Information Request for Proposal
• An invitation to share • An invitation to submit a
information and show formal proposal for work
interest in the project. on the project.
22. RFP: Executive summary
• Clearly state your request
• Provide contact information
• Outline the project’s time table
• Submission instructions
23. RFP: Terminology
• Be on the same page
– Identify common terms or roles
• Web site, Web presence, domain(s)
• Audience or end-user
• Authors or producers
– Provide a modest set of definitions
24. RFP: About the organization
• Who are you?
• Public or private?
• Where are you located?
• What are you known for?
29. The Tipping Point
Laying the Foundation
Request for Proposal
Picking a Proposal Partner
30.
31.
32. Three Finalists
• Invited consultants to campus
• Kept their names secret
• Four objectives for each interview
33. Award the Project
• Begin contact process with finalist
• Notify the runner-ups
• Celebrate the milestone
• Begin planning the kick-off
34. The Tipping Point
Laying the Foundation
Request for Proposal
Picking a Proposal Partner
Research Findings
35. How often do you use the Calvin Web site
(www.calvin.edu)?
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Prospective Current Parents Alumni Faculty, staff
students students and emeriti
and '08
grads
Daily Weekly Monthly Rarely Never NA
Calvin College Audience Research Study
J. Todd Bennett, Dotmarketing.com
36. Which of the following factors is most important
on the Calvin Web site?
(all audiences)
None or other (specify)
The site is fun and entertaining
Has an attractive visual design
Content is current and well-written
Pages load quickly
Information is easy to find
Search engine produces accurate
results
0 500 1000 1500 2000 2500
# of responses (n=3054)
Calvin College Audience Research Study
J. Todd Bennett, Dotmarketing.com
37. What tasks are important to you to complete on a
college Web site? Check all that apply.
(Prospective Students Only)
Apply online
Estimate costs
Top Responses
Request Info
Find Majors
0 100 200 300 400 500
# of responses (n=508)
Calvin College Audience Research Study
J. Todd Bennett, Dotmarketing.com
38. Home Page Clicks (excluding Students
& Exits)
People
Sports
News & Stories
Calendars
A-Z Index
Search
Faculty & Staff
Parents
Campaign
Giving
About
0 50000 100000 150000 200000
Off-campus On-campus
Calvin College Audience Research Study
J. Todd Bennett, Dotmarketing.com
39. The Tipping Point
Laying the Foundation
Request for Proposal
Picking a Proposal Partner
Research Findings
Next Steps
40.
41.
42. Short-term
• Focus on findability
• Incremental redesign
• Hire a full-time Web developer
43. Short-term
• Focus on findability
• Incremental redesign
• Hire a Web developer
• Continue to manage expectations and
show results
46. Long-term: Phase Two
• Content management strategy
• Governance and documentation
• Content management system (CMS)
– Focus on scalability, sustainability, and
efficiency for authors and producers
– Support the continuous improvement of
Calvin’s Web presence
Founded 1876 in Grand Rapids, MI4,100 students50% Michigan40% Out of state10% International100+ majors and minors51,000 living alumni
How it all got startedOctober 2006Matt Jeltema, Steve Ruis, Joy’l Ver Heul, Luke Robinson
1) Why are we hearing, “It’s not good enough?”2) What are the needs?3) What do we recommend?
Infrastructure basically unchanged since the late 90’sMultiple, separate solutions for a variety of problems (templates, KV, blogs, galleries, forms, e-commerce)Increasing demand and usage (35% increase per year)80% applications online90% of classes registered online$500,000 credit card transactions50% of tuition paid online
Web author challengesDecentralized ownershipToo many authorsLack of knowledge & trainingToo few resourcesNo budgetRapidly changing landscape and trendsWeb site organized by org. charts!Frustration among content editors/ site ownersNot Web communication expertsNot their primary job- lack of timeWho is the primary audience?What is appropriate to post and where?Pressure to constantly add content
Visitor’s challengesNot user-centricOrg. chart syndromeDuplicate informationInconsistent messagesToo much contentOut-of-dateLittle integration between print & WebCommunication is a one-way channel
Scope: Define the size of the project (i.e. problem)
SWOT + Team + Scope = Set GoalsWanted goals that supported each other.See this project is an ongoing program (not “launch it and forget it”)
Readjust Web organization and structure to meet audience needsRecommend technologies to meet online audience expectationsDeliverablesAudience, stakeholder, and peer research study ($45,000)Overhaul information architecture ($25,000)Recommend use of Web-centric tools ($0)Produce and rewrite content for top-tier pages ($10,000)Develop new design for top-tier pages ($5,000)Project management ($15,000)*Content is king, do not under estimate your content strategy!
Support distributed content ownersConsistently distribute college contentCentralize the site’s design (separation of content and design and behavior)DeliverablesDocumentation and governance ($10,000)Update Web Style GuideEstablish best practices and regulation for technologyBuild communications and oversight plansExpert review and assessmentSelect and implement vendor supported CMS($TBD)Stage testing environmentCustomize CMS using out-of-the-box systems and extensions or programmingIntegrate with college systemsConstruct templates and build-out top-level pagesImplement site management tools (i.e. repositories, workflow, metadata, versioning)Establish best practices and trainingBenchmark performanceProject management($TBD)
DeliverablesSustain energy moving forwardRollout CMS where appropriate (scope)Leverage our Web analyticsFocus on scalability, sustainability, and efficiency for authors and producers (training)Evaluate and recalibrate according to the college’s business effortsDefine key project roles and teams (centrally directed, loosely connected and cross-divisional)Advisory team, Director of comm. & marketing, Asst. director of info. Systems, Web manager, Web developer, Web designer, Web analyst & analytics, Web editor, Subject matter experts, Network engineer, Application administrator, Database administrator, Multimedia specialists, Training & support, Help desk
Expected benefitsIncrease in enrollment demand from improved prospect development and engagementSupport endowment giving and fostering new relationshipsEnhance efficiency, consistency, and creditabilityAlignment of external visitor’s needs with business goalsImprove in-house Web servicesReduce print and mailing costsIncrease alumni and donor satisfaction by honoring communication preferencesDemystify Web publishing (separate tech from content)Improve agility to handle future improvements
Having 3 VP’s on the steering committee was a HUGH plus
RFI includesCompany informationProducts or servicesBusiness philosophyPortfolioClients (names, testimonies)RFP includesExecutive summaryTerminologyAbout the organizationStatement of workDeliverablesCompany information
9 editions and 1 addendum
Go download it at www.calvin.edu/go/webproject
Provided a way to ask questions (we created a blog)State your deadline (yet be ready to be flexible)Request photocopies
Avoid politically sensitive labels (i.e. students as consumers)
State schools often have purchasing offices and strict bidding processes
What is your current situation?BackgroundStakeholdersBusiness model or frameworkStrengthsOpportunitiesDescribe the projectScope (size)What’s in, what’s outGoalsYour definition of successObjectives and/or DeliverablesThe necessary steps to reach a goal“Assess Calvin’s Web presence, recommend audience-focused improvements, implement recommendations to top-level Web site areas, and make recommendations for following phases.”Audience Research StudyInformation ArchitectureUser Interface (UI) Recommendations
DocumentationWritten report, presentation, research studyStrategic plansInformation architecture, content inventory, wire frames, Web design, user-interfaceRecommendationsContent, technology, work-flow, governanceWill the end product move you forward (after the consultant leaves)?Are the recommendations realistic?Insist the recommendations match your reality or detail how to make them a reality.analysis of audiences and authors related to their tasks (how they work), their needs (what tasks are required), and their interests (what sparks their curiosity). Deliverables will make recommendations for long-term organization, prioritization, and maintenance in the area of user experience (UX).
Required documentationCompany name, services, brief historyBiography of proposed team membersPortfolio of similar projects and referralsCompany staff by roleRequirements of selected finalistsDisclosure of financial statements, current or pending complains, conflicts of interest
What are we looking for in plain English:Learn how calvin.edu is being usedLearn what information/services need to be available on calvin.eduConsider how to modify calvin.edu to meet those needsConsider what we can offer via the Web site that people might not know they wantWhat is NOT part of Phase 1:Technology overhaul (i.e. Content Management System)Messaging, writing, photography, artGovernance, standardsSite construction, markupAdvantages to a 2 phase approachResearch identifies the problem and backs the solutionCosts are spread over two budget cyclesAcknowledges the ongoing maintenance (this will not be a fix-it and forget-it solution)
Who to contact?Company, Contact information, Web site, CommentsTop picks, runner-ups12 companies contacted by phone than an RFP “package”Request for ProposalView book and academic view bookMission statementThe SparkBusiness cards
All had questions about budget.One high pressure sales call (“all or nothing”)In the end, 10 proposals received.
January 28th and February 8th, 2007evaluate the consultant’s understanding of our project,assess the consultant’s relative strengths and weaknesses,evaluate a consultant's potential to continue with Phase 2 of project,ascertain the consultant’s culturally fit with Calvin.Two interviews each:Working group interview followed by lunch with steering committeeIn the end, we selected Dotmarketing.Again, plan for rejection and have an explanation ready.
Run everything past the campus lawyersHire the consultant and list them by name in your contact. Your consultant may leave the firm.
April 15-18, 20083 days, 18 separate interviews, 99 participantsStudents the hardest to recruitRecorded all meetings, have yet to listen to the .mp3’s
Lots of discussion about A-Z index, search, navigation in interviews, FG and open-ended questions. Biggest Issue. Consistent, clean, simple design also discussed at length
Calendars #1A top content draw for all audiencesEvent registration a top task for parents & alumniUsers looking for searchable and rich visual calendar