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Reporting
10
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
1
Lecture 10
Reporting
Reporting
10
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
2
Process of communicating the outcome of the audit
 Not limited to preparation of final report
 Continual verbal and written reporting
 Report outcome completely
• Validation and confirmation of conformance
• and nonconformities
 Reports should add value to EMS
 Report as per the procedures of the organisation on behalf o
f
which the audit is conducted.
Reporting
10
Verbal Reports are generally given to:
Direct auditees
Management representative
 L i n e managers
Auditee topmanagement
Note: Each person wants information related to them.
Tailor your verbal presentations to the audience’s needs.
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
3
Reporting
10
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
4
Written Reports are sent to persons designated
by the Client and may include:
Direct auditees
Auditee management
Internal auditors
Management of the organisation on behalf
of which you are auditing
 Y o u r fellow auditors
Accreditation body
Reporting
10
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
5
Quality characteristics of a report
Contents
Informative
Factual
Complete
Accurate & precise
Form
 Concisene
ss
Legibility
 Transparen
cy
Clarity
Reality Test: Is the report easy to understand and useful?
Reporting
10
Tips on Writing Style
 U s e simple words
Precise wording
 Av o i d passivevoice
 U s e reported speech
 Av o i d abbreviations
 Av o i d acronyms
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
6
Reporting
10
Report without delay!
Normal practice = reportcompleted
on site and presented to the client.
 T i m e never becomes available.
Prepare NCR’s there andthen.
Timely reporting addsvalue.
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
7
Reporting
10
MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING
8
What are the Typical Contents of Final Audit
Report?
 Audit scope & objectives
 Audit plan, identification of auditors & auditees
 Audit criteria
 Audit team judgement of EMS compliance with audit criteria
 Non-conformances
 System ability to achieve defined objectives
 Distribution list
 Attachments: Completed Notes & Checklists, N
o
n
-
conformance Reports, Matrix Analysis

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Reporting

  • 1. Reporting 10 MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 1 Lecture 10 Reporting
  • 2. Reporting 10 MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 2 Process of communicating the outcome of the audit  Not limited to preparation of final report  Continual verbal and written reporting  Report outcome completely • Validation and confirmation of conformance • and nonconformities  Reports should add value to EMS  Report as per the procedures of the organisation on behalf o f which the audit is conducted.
  • 3. Reporting 10 Verbal Reports are generally given to: Direct auditees Management representative  L i n e managers Auditee topmanagement Note: Each person wants information related to them. Tailor your verbal presentations to the audience’s needs. MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 3
  • 4. Reporting 10 MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 4 Written Reports are sent to persons designated by the Client and may include: Direct auditees Auditee management Internal auditors Management of the organisation on behalf of which you are auditing  Y o u r fellow auditors Accreditation body
  • 5. Reporting 10 MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 5 Quality characteristics of a report Contents Informative Factual Complete Accurate & precise Form  Concisene ss Legibility  Transparen cy Clarity Reality Test: Is the report easy to understand and useful?
  • 6. Reporting 10 Tips on Writing Style  U s e simple words Precise wording  Av o i d passivevoice  U s e reported speech  Av o i d abbreviations  Av o i d acronyms MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 6
  • 7. Reporting 10 Report without delay! Normal practice = reportcompleted on site and presented to the client.  T i m e never becomes available. Prepare NCR’s there andthen. Timely reporting addsvalue. MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 7
  • 8. Reporting 10 MMC/INTAS ISO 14001:2015 EMS INTERNAL AUDITORTRAINING 8 What are the Typical Contents of Final Audit Report?  Audit scope & objectives  Audit plan, identification of auditors & auditees  Audit criteria  Audit team judgement of EMS compliance with audit criteria  Non-conformances  System ability to achieve defined objectives  Distribution list  Attachments: Completed Notes & Checklists, N o n - conformance Reports, Matrix Analysis