The document provides expressions for apologizing, expressing regret, asking and giving permission, and making requests in several contexts. For apologizing, it lists expressions like "I'm sorry," "Excuse me, I'll be more careful next time," and "I apologize, it's my fault." For regret, it gives phrases for minor incidents like "What a pity" and more serious situations like "How awful." When asking permission, it recommends saying "Can I...?" or "May I...?" and for giving permission, responses like "Yes, of course" and "Yes, you may." It also lists request expressions like "Could you..." and "Do you think I could..." to get something done or request help.

2. Expressing regret
 Below some expressions to express regret
1. Expressing regret about someone’s personal
circumstances.
- I’m sorry to hear about that.
- Oh, that’s too bad. I’m sorry to hear it.
2. Expressing regret about a minor accident or event.
- What a pity.
- What a shame
- What a nuisance.
3. Expressing shock or regret about a serious incident.
- Goodness!
- How awful!
- How terrible!
- How dreadful!

3. Expressing apology
Below are some expressions to apologize to someone.
 I’m sorry, I wasn’t very well yesterday.
 I’m very sorry. I didn’t see you.
 I’m terribly sorry. It won’t happen again
 Excuse me, I’ll be more careful next time.
 Pardon me, I’ll finish it before I go home.
 I apologize, it’s my fault.
 I’m afraid it’s all my fault.

4. Examples:
 Kartin : do you know where Gajah Mada Street is?
Arda : I’m afraid I don’t know.
kartin : never mind.
 Costumer : You’ve given me the wrong change.
Cashier : Oh, I do apologize.
Costumer : That’s all right.

5. Expressions of asking and giving permission
To ask for permission, you can use some expressions
below.
- Can I speak to Arya?
- Could I use your hand phone?
- Do you think I could borrow your bicycle?
- May I come in?
- Can I smoke here?
Use these following expressions to give permission.
- certainly.
- Yes, of course.
- Yes, please do.
- Yes you may, if you like.

6. Expressing request
 You can use one of the expressions below to request
something
 A. wishing to get something, or to get something done.
 Request for help.
 request for permission