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Building Creative,
Collaborative Cultures @ADAMCONNOR |ADAM CONNOR | VP ORGANIZATIONAL DESIGN & TRAINING
Talent + Ideas != Success
Culture
Culture
of innovation
of creativity
of empathy
of design (thinking)
of collaboration
of learning
Organizational Culture
The shared set of beliefs that direct and influence how
members of the organization behave and inter...
Your organization already has a
culture.
“An organization’s ability to take
advantage of design talent and
creative ideas is directly proportional
to its culture’s...
“A bad system will beat a good
person every time.”
W. Edwards Demming
Engineer, Professor, Author
1. Everyone is part of the creative process.
2. Collaboration does not negate the need for
leadership and vision.
3. Befor...
How do we change an
organization’s culture?
Understand the 3 systems.
Rational / Formal System
Natural / Adaptive System
Open System
Learn how to “find”
organizational culture.
http://www.graysharbortalk.com/2014/11/04/find-bigfoot-sasquatch-summit/
Beliefs
Values
Beliefs
Values
BeliefsBehaviors
Values
BeliefsBehaviors
Rituals
Values
BeliefsBehaviors
Rituals
Artifacts
Values
BeliefsBehaviors
Rituals
Artifacts
Organizational
Culture
Structure & Roles
Policies & Processes
Communication & Language
Tools & Materials
Skills & Knowledg...
Structure & Roles
Tools & Materials
Skills & Knowledge
Communication & LanguagePhysical Environment
Policies & Processes I...
Structure & Roles
Tools & Materials
Skills & Knowledge
Communication & LanguagePhysical Environment
Policies & Processes I...
Structure & Roles
Tools & Materials
Skills & Knowledge
Communication & LanguagePhysical Environment
Policies & Processes I...
Structure & Roles
Tools & Materials
Skills & Knowledge
Communication & LanguagePhysical Environment
Policies & Processes I...
Understand your influence.
http://www.smithsonianmag.com/smart-news/just-twenty-nine-dominoes-could-knock-down-the-empire-...
Direct Influence
Indirect / Partial Influence
Viral Influence
No matter what your position is, you
have the ability to influence the
culture around you.
The simplest way to begin is to...
Infuse empathy.
Design Business Development
Use the design process.
http://www.carynvainio.com/
Envision
Understand
the future culture you intend to change towards.
your current organizational culture.
Dave Gray & Alex Osterwalder, http://xplaner.com/culturemap/
Culture Maps Journey Maps
Tools for Discussing Beliefs & Beha...
Envision
Identify
Understand
the future culture you intend to change towards.
your current organizational culture.
the opp...
Capability
Motivation
Opportunity
Behavior
COM-B Model
Susan Mitchie et al (2011)
Skills & Knowledge
Communication & Language
Tools
Capability
Motivation
Opportunity
Behavior
Tools
Physical Environment
Po...
I’m supposed to
I should
vs
Pre-
contemplation
Contemplation
Preparation
Action
Maintenance
Relapse
Upward
Spiral
States of Change
AKA: Transtheoretic...
Envision
Identify
Understand
the future culture you intend to change towards.
your current organizational culture.
the opp...
Intentional culture change requires
persistence, adaptation, and iteration.
Talent + Ideas != Success
Talent + Ideas = Success+ Culture
“If we want to put our organizations
in positions where they can make
the most of their employees’ talent
and ideas, we mu...
ThankYou!Adam Connor
VP Organizational Design & Training
@adamconnor
aconnor@madpow.com
madpow.com
Boston, MA & Portsmouth...
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
Building Creative, Collaborative Cultures
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Building Creative, Collaborative Cultures

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Organizations can struggle to make use of its employee's talent and creativity. The culture of an organization acts as a lens through which we can examine whether an organization is set up support or hinder innovation, creativity, and collaboration.

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Building Creative, Collaborative Cultures

  1. Building Creative, Collaborative Cultures @ADAMCONNOR |ADAM CONNOR | VP ORGANIZATIONAL DESIGN & TRAINING
  2. Talent + Ideas != Success
  3. Culture
  4. Culture of innovation of creativity of empathy of design (thinking) of collaboration of learning
  5. Organizational Culture The shared set of beliefs that direct and influence how members of the organization behave and interact.
  6. Your organization already has a culture.
  7. “An organization’s ability to take advantage of design talent and creative ideas is directly proportional to its culture’s support or hinderance of the conditions needed for them to flourish.” Adam Connor The Good Looking Gentleman Currently Speaking
  8. “A bad system will beat a good person every time.” W. Edwards Demming Engineer, Professor, Author
  9. 1. Everyone is part of the creative process. 2. Collaboration does not negate the need for leadership and vision. 3. Before working together to solve a problem we must work together to understand it. 4. Learning is part of the process. 5 Beliefs of Collaborative, Creative Organizations 5. The process never ends. of many
  10. How do we change an organization’s culture?
  11. Understand the 3 systems.
  12. Rational / Formal System
  13. Natural / Adaptive System
  14. Open System
  15. Learn how to “find” organizational culture. http://www.graysharbortalk.com/2014/11/04/find-bigfoot-sasquatch-summit/
  16. Beliefs
  17. Values Beliefs
  18. Values BeliefsBehaviors
  19. Values BeliefsBehaviors Rituals
  20. Values BeliefsBehaviors Rituals Artifacts
  21. Values BeliefsBehaviors Rituals Artifacts
  22. Organizational Culture Structure & Roles Policies & Processes Communication & Language Tools & Materials Skills & Knowledge Physical Environment Incentives & Metrics
  23. Structure & Roles Tools & Materials Skills & Knowledge Communication & LanguagePhysical Environment Policies & Processes Incentives & Metrics
  24. Structure & Roles Tools & Materials Skills & Knowledge Communication & LanguagePhysical Environment Policies & Processes Incentives & Metrics
  25. Structure & Roles Tools & Materials Skills & Knowledge Communication & LanguagePhysical Environment Policies & Processes Incentives & Metrics
  26. Structure & Roles Tools & Materials Skills & Knowledge Communication & LanguagePhysical Environment Policies & Processes Incentives & Metrics
  27. Understand your influence. http://www.smithsonianmag.com/smart-news/just-twenty-nine-dominoes-could-knock-down-the-empire-state-building-2232941/
  28. Direct Influence
  29. Indirect / Partial Influence
  30. Viral Influence
  31. No matter what your position is, you have the ability to influence the culture around you. The simplest way to begin is to look for opportunities to build trust and ask questions.
  32. Infuse empathy.
  33. Design Business Development
  34. Use the design process. http://www.carynvainio.com/
  35. Envision Understand the future culture you intend to change towards. your current organizational culture.
  36. Dave Gray & Alex Osterwalder, http://xplaner.com/culturemap/ Culture Maps Journey Maps Tools for Discussing Beliefs & Behaviors
  37. Envision Identify Understand the future culture you intend to change towards. your current organizational culture. the opportunities and challenges between the two.
  38. Capability Motivation Opportunity Behavior COM-B Model Susan Mitchie et al (2011)
  39. Skills & Knowledge Communication & Language Tools Capability Motivation Opportunity Behavior Tools Physical Environment Policies & Processes Structure & Roles Incentives & Metrics Structure & Roles COM-B Model Susan Mitchie et al (2011)
  40. I’m supposed to I should vs
  41. Pre- contemplation Contemplation Preparation Action Maintenance Relapse Upward Spiral States of Change AKA: Transtheoretical Model of Change
  42. Envision Identify Understand the future culture you intend to change towards. your current organizational culture. the opportunities and challenges between the two. Select Analyze Generate and implement some of those ideas. ideas for potential changes to process, structure, roles, etc. and critique your implementation and it’s effect.
  43. Intentional culture change requires persistence, adaptation, and iteration.
  44. Talent + Ideas != Success
  45. Talent + Ideas = Success+ Culture
  46. “If we want to put our organizations in positions where they can make the most of their employees’ talent and ideas, we must make a conscious, focused effort to provide a culture that supports those beliefs and behaviors.” Adam Connor That Same Handsome Gent Again
  47. ThankYou!Adam Connor VP Organizational Design & Training @adamconnor aconnor@madpow.com madpow.com Boston, MA & Portsmouth, NH Discussing Design: Improving Communication And Collaboration Through Critique Available from O’Reilly Publishing and on Amazon Slides available at: slideshare.com/adamconnor

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