Redpick logistics services allow e-commerce merchants to access over 300 million European online shoppers. Redpick operates logistics centers that store inventory, fulfill orders, and deliver packages to customers across Europe using major couriers. Merchants can choose between storing all inventory at Redpick centers or shipping bulk orders to Redpick for individual parcel delivery. Redpick offers transparent pricing based on parcel volume and provides value-added services to help merchants compete with large online retailers in Europe.

1. European Cross Border
e-Commerce Logistics
MERCHANT INTRODUCTION
Learn more at
www.Redpick.com

2. B2C Ecommerce
without Borders
Redpick logistic services provide e-Commerce merchants access to 331
million European online shoppers who spent over EUR 424 billion in 2014
with that number set to grow double digits.

3. European eCommerce
Market Summary
Source: European B2C E-commerce Report 2015

4. Customers want: low
cost, transparency,
delivery options, and
product availability
eCommerce did you knows
68% of shopping
cart abandonments
are due to delivery
surprises!
As for payments,
Germans like to pay
retrospectively
against an invoice or
via PayPal.
The British and the
French
prefer to pay by
debit or credit card.
The Poles, on
the other hand,
primarily choose to
pay directly
through their bank
Most shoppers in
Europe tend to buy
clothing, footwear,
home electronics,
followed by books.
Interestingly: Poland,
Italy, Spain care more
about quick delivery
than Germany, UK,
and Nordic regions
More than half of all
Germans and Brits
bought footwear
online last year. Source: European B2C E-commerce Report 2015;
PostNord’s e-Commerce in Europe 2014

5. European Cross Border Sales
 4 out of 10 Europeans have bought online
outside their home country
 15% of online retail in Europe is cross
border trade
 When European online shoppers buy from
other countries in Europe, they do so to a
large extent from British and German
online stores.
o 50 million bought from the UK
o 27 million from Germany
o 15 million from France
o 12 million from Nordic sites.
33.8
28.1
23.1
17.1
16.8
11.8
8.1
7.2
Germany UK France
Spain Italy Nordic Region
Benelux Poland
Population by country (millions) who have at
some time purchased from a foreign site
Source: European B2C E-commerce Report 2015;
PostNord’s e-Commerce in Europe 2014

6. How it Works:
Ecommerce without Borders
Global
Transport
Redpick Logistics
Center
Delivery to
European
Customers
Customer
Experience
Inbound
Freight
Optional:
Cross
Dock
Inventory
Storage
Pick
Order
Package
Courier
Delivery
Happy
Customer
Returns

7. Redpick Logistics Options
Redpick Provides
Inbound Freight
Merchant prepares
individual parcels
No inbound freight Orders sent in bulk to
Redpick, then items
shipped separately
a) b) a) b)
Redpick Fulfillment:
Storage at Redpick center, Order Fulfillment,
Delivery
Cross-Dock
Inventory at merchant location and shipped
via Redpick network
Option 1 Option 2
Or Or
Or

8. Redpick Logistics Services
1. Redpick holds the merchants inventory in secure state of
the art logistics center, just outside Warsaw
2. When a customer places an order on online shopping
cart, automatically this kicks off the order fulfillment
process. Redpick picks the items off the shelves and
packages the order for delivery
3. Depending on where the customer is and what has been
agreed with the merchant, parcels are delivered using
internationally recognized couriers.
4. If required, Redpick can arrange freight for replenishing
inventory in the workhouse. Or suppliers can provide
delivery directly to our location
Option 1: Redpick Fulfillment
Storage, Order Fulfillment, Delivery

9. Redpick Logistics Services
1. Supply chains can be complex with goods needed to
fulfill a single order stored at several locations including
the merchants, suppliers, and Redpick centers.
2. Often it is more efficient to send bulk shipment through
Redpick’s network than shipping single orders or items
directly from merchants to foreign customers.
3. Pack up daily or periodic ordered items and Redpick will
arrange freight shipping in bulk to our facility.
4. Upon receipt, Redpick will prepare individual customer
packaging and courier deliveries to final destinations
Option 2: Cross Dock
Merchant keeps Inventory at own location and ships via Redpick
network

10. Do’s and Don’ts
 Not a courier. We work with most well
known couriers to ensure optimal
customer deliveries.
 Not a courier broker. Brokers primarily
negotiate lower prices but don’t handle
inventory or packages. We pass along
similar courier savings but provide a full
hands-on logistics solution.
 eCommerce retailer logistics provider.
Not matter the size of the online store, our
services allow you to compete on the
same level as major online retailers.
 Redpick is an e3PL and arranges freight,
storage, handling, packing, delivery and
returns. We do this by investing in best
systems, teams and infrastructure so each
merchant doesn’t have to.
What Redpick doesn’tWhat Redpick does

11. How Pricing Works
To check discounts you can
expect, select an average
volume
 Orders / month
Provide one of your typical
orders
 Items / parcel
 Parcel size: (Volume
LWH)
 Weight
Option 1: Inventory at
Redpick location
Option 2: Inventory at
Merchant or supplier
location.
Discuss with a Redpick
Business Development
associate regarding other
value added services
01. Reach 02. Order Profile 03. Service Options
Select your home market
and where you want parcels
delivered:
 Retailer’s home market
 Customer location
 Currency preference

12. Pricing: What you need to know
1. Transparent…no surprises. Invoiced amount is simple: volume x price x discount +
VAT
2. All costs are per parcel delivered…just like a merchants revenue!
a. Includes handling & storage space, that’s right, no additional cost per sqm of
floor space
b. No road tax or fuel charges added on top
c. No additional phone answering charges or whatever
3. We charge different prices for delivery to different geographies but give us your
shipping history and we’ll give you 1 price for all markets.
4. Invoiced twice monthly
5. Volume discount calculated on trailing 4 weeks volume
6. Value added services are arranged and priced according to your needs.

13. Why Redpick Logistics without
Boarders?
 Save more, reduce your logistics burden, eliminate capex investment, and increase speed of
delivery by storing inventory in Redpick warehouses.
 Store your inventory with us and your customer orders will be fulfilled, packed and dispatched
by Redpick. Work with us all in or step by step:
‒ Entire inventory
‒ Inventory for targeted geography (e.g. Eastern Europe)
‒ Stage fast moving items closer to European customers
 With optional cross docking, benefit from Redpick’s low delivery costs by shipping to
customers via our distribution center.
 Place and track orders, keep an eye on inventory levels, and receive regular commercial
reports by linking your shopping cart with Redpick’s system.
 Value added services include managing returns, producing local labeling, inserting promotional
material, referring call centers and local payment platforms etc.