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BE A COURAGEOUS
REBEL AT WORK
@LoisKelly
@RebelsAtWork
Bryant Women’s Summit
March 15, 2019
WHY ISN’T ANYONE
HELPING PEOPLE
INSIDE LARGE
ORGANIZATIONS?
2
3
CAN WE HELP CURE
LARGE ORGANIZATION
DISEASE?
EMPOWER PEOPLE
WITHOUT POSITIONAL
AUTHORITY?
MAKE SURE GREAT
IDEAS LIVE?
4
5
ENOUGH OF INNOVATION
VANITY.
WHAT ABOUT MUNDANE,
MEANINGFUL CHANGE?
6
REBEL IDEA #1
RESIST LABELS,
SIMPLICITY
7
IF YOU MUST, BE BOLD
• IT PROJECT MANAGER ACTIVIST
• HR ACTIVIST
• TEACHER ACTIVIST
• FINANCIAL ADVISOR ACTIVIST
• PHYSICIAN ACTIVIST
• BRANDING ACTIVIST
• CLIENT SERVICE ACTIVIST
• CAREER PLANNING ACTIVIST
8
9
COURAGE
BRAVERY
HONESTY
ENTHUSIASM
PERSEVERANCE
Character Strengths & Virtues: A Handbook and Classification, Drs. Martin Seligman, Chris Peterson
10
WHAT BREAKS YOUR HEART AT WORK?
11
AND HOW MIGHT YOU SOLVE THAT?
REBEL IDEA #2
KNOW WHAT’S TRULY IMPORTANT
12
If we want to
change the
system,
we have to know
how the system
works,
– and what is
valued.
This idea
supports our
priorities
around…
14
New revenue
sources
Greater
inclusion
Faster speed
to market
Better
customer
service
Increasing our
credibility
Reducing risk
Scoring higher
on Most
Admired list
Attracting
talent
15
WE WANT TO REJECT
MEDIOCRITY.
ON A SCALE OF 1 – 10 HOW
IMPORTANT IS THIS?
16
17
IS THAT A NO, NOT EVER?
OR
A NO, NOT YET?
REBEL IDEA #3
GET COMFORTABLE
WITH DISCOMFORT
18
19
20
WE FEAR RISKS TO
OUR IMAGE
DISRUPTIVE
INCOMPETENT
NEGATIVE
IGNORANT
21
I’m so excited.
This is an adventure.
@LoisKelly
22
SMALL ACTS OF
THOUGHTFUL REBELLION
NON-CONFORMING BEHAVIOR OVER 3 WEEKS
Voice disagreements
Express true feelings
Proposing unconventional ideas
MORE CONFIDENT, ENGAGED THAN OTHERS
More creative
Higher performance ratings by supervisor
Source: Francesca Gino, Harvard Business School 23
24
IDEO MOOD MAP 25
STAY IN THE SWAMP
AM I TRYING TO SOLVE
THE RIGHT PROBLEM?
26
27
BEING IN NATURE IMPROVES OUR MOOD AND COGNITIVE ABILITIES
REBEL IDEA #4
CHOOSE WE vs. ME
28
29@emilymcdowell_
CREATE A
REBEL
ALLIANCE
MEMBERSHIP
• Demonstrated they get sh*t
done.
• Knows the rules and has,
circumvented the rules to get
things done for the betterment
of the company and team.
VALUE OF BELONGING
• Rebel Alliance members
informally support other members
on their initiatives.
32
33
REBEL ALLIANCES ARE COMMUNITIES.
CHANGE AGENTS ARE COMMUNITY MANAGERS.
34
MAKE YOUR IDEAS COMMUNITY PROPERTY
REBEL IDEA #5
FIND A WILD PACK
35
WILD PACK SUPPORT PACK
36
DISAGREEABLE
GIVERS
ADVENTURERS
WHO DO YOU
WANT
IN YOUR
WILD PACK?
37
REBEL IDEA #6
MEETINGS ARE NOT
PRESENTATIONS
38
HOW COULD THIS IDEA BE STRONGER?
1-10: HOW IMPORTANT? GET TO A 10?
SURFACE ISSUES, OBSTACLES
39
40
DEEPEN RELATIONSHIPS, TRUST
WHO CAN HELP
GET AGREEMENT: next step
41
GREAT MEETINGS (AND ORGANIZATIONS) ARE CRUNCHY
REBEL IDEA #7
COMMUNICATE LIKE AN ACTIVIST,
NOT A BUREAUCRAT
42
43
44
45
WHAT’S AT STAKE
PICTURE WHAT
COULD BE
SHOW IT CAN WORK BE POSITIVE & PITHY
Show how idea
relates to what
people want, and
what’s IMPORTANT,
valued, relevant.
Make the status quo
unappealing.
People support
ideas they think can
work. (But show
possible risks!)
Keep it short, pithy,
believable. Avoid
messaging fetish.
COMMUNICATIONS ESSENTIALS
46
25%
Committed
majority
47
10%
Unshakeable
belief
3%
Right
influencers
TIPPING POINTS FOR CHANGE
Science Daily Science Daily Analytics in HR
REBEL IDEA #8
ADAPATABILITY IS THE SLEEPER
COMPETENCE FOR SUCCESS
48
49
Emotional Intelligence
Daniel Goleman
50
“A sense of appreciation is the
single most sustainable motivator
at work.”
Dr. Adam Grant, Univ. of Pennsylvania
51
VIA Institute on Character 52
CHARACTER STRENGTHS
APPRECIATED
77% of employees say they are
flourishing, engaged, able to make
things happen at work.
71% of employees who believe their
managers can name their strengths
feel engaged and energized by their
work.
VIA Institute on Character
WE ALL HAVE 24 UNIVERSAL, INNATE CHARACTER TRAITS
53
3 GOOD THINGS
54
REBEL IDEA #9
SELF-COMPASSION CREATES MORE
RESILIENT PEOPLE AND
COMPANIES
55
People who have self-
compassion are more resilient,
optimistic, and less likely to be
anxious or depressed.
Self-compassion is treating
yourself as you’d treat a good
friend. It’s being kind to yourself.
56
“I speak to my brain as though
it is a group of children. Please
stop bringing this stuff up.
“Deciding that internal verbal
abuse is not acceptable
behavior is the first step in
finding deep inner peace.”
Dr. Jill Bolte Tayler
57
58
OPTIMISM IS THE
GREATEST
ACT OF REBELLION
REBEL IDEA #10
59
60
61
The Stockdale
Principle
PTGD
Post Traumatic Growth Disorder
63
1. Labels
2. Importance
3. Discomfort
4. We vs. me
5. Wild packs
6. Crunchy meetings
7. Communicating
8. Adaptability
9. Self-compassion
10. Optimism
Presentation: Slideshare.net/Foghound
Newsletter: RebelsatWork.com
Twitter: @LoisKelly @RebelsatWork
Groups: Facebook and LinkedIn: RebelsatWork
64

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