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What You Should Do For Your Website in the Next 6 to 9 Months501 Commons
Websites are crucial for a nonprofit's work. Unfortunately, we live in a time when a harmful security breach can be right around the corner. Do you have a plan for recovering from such a breach? How can you speed up your site and help make it more secure at the same time? How do you make your site work well, no matter what device it is viewed on?
Your website is essential for engaging supporters, volunteers, and—in many cases—the people you serve. Adaptability is key for making sure these people can access your website at all times, and there are so many nonprofit website experts out there telling you what you must do.
In this free 501 Talks Tech training, we’ll cover three top areas we believe you need to give attention to soon that will have the greatest positive impact on your organization in the near future:
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Some of the specific topics you will learn about in this training include:
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- What to do when a security breach happens
- Backing up your website and data
- Content delivery networks and other methods for improving website performance
- Responsive website design
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RUday Nottingham | Web improvements at Nottingham City | Nottingham City CouncilLocal Direct
James Steele from Nottingham City Council gave this presentation at our Really Useful Day: Improving User Journeys, 20 September 2013, in Nottingham.
The presentation was about how Nottingham City Council made improvements to its website.
RUday Suppliers London | Context Local Digital Campaign | Dept for Communitie...Local Direct
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The presentation was about the context for the Local Digital Campaign: where local government is at the moment, how many of its transactions are online, challenges facing local government and the work of the Local Digital campaign.
What You Should Do For Your Website in the Next 6 to 9 Months501 Commons
Websites are crucial for a nonprofit's work. Unfortunately, we live in a time when a harmful security breach can be right around the corner. Do you have a plan for recovering from such a breach? How can you speed up your site and help make it more secure at the same time? How do you make your site work well, no matter what device it is viewed on?
Your website is essential for engaging supporters, volunteers, and—in many cases—the people you serve. Adaptability is key for making sure these people can access your website at all times, and there are so many nonprofit website experts out there telling you what you must do.
In this free 501 Talks Tech training, we’ll cover three top areas we believe you need to give attention to soon that will have the greatest positive impact on your organization in the near future:
- Website security and backup
- Website performance improvement
- Responsive website design
Some of the specific topics you will learn about in this training include:
- Simple ways to protect your website from a security breach
- What to do when a security breach happens
- Backing up your website and data
- Content delivery networks and other methods for improving website performance
- Responsive website design
This training is intended for those with a basic understanding of website design and security.
RUday Nottingham | Web improvements at Nottingham City | Nottingham City CouncilLocal Direct
James Steele from Nottingham City Council gave this presentation at our Really Useful Day: Improving User Journeys, 20 September 2013, in Nottingham.
The presentation was about how Nottingham City Council made improvements to its website.
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Sheenagh Reynolds, Assistant Director Digital at the Department for Communities and Local Government (DCLG), gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
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For more please visit: www.aycaturhan.com/man423
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When designers only have one instance of website (i.e., desktop) to design, the layout is uniform. The header, content area, sidebar, and footer all remain static. Furthermore, the elements are relatively uniform as well. Buttons, navigation, typography, and images are all basically the same across across the various pages. But if you are designing a responsive website – one whose look and feel adapts depending whether you're using a phone, laptop, or tablet – then these elements and especially the layout begin to diverge.
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Key Tips from the Field
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It’s more about how the user feels when they use your X
Many different parts compose the UX, no “one things” makes it
UX is NOT the interface or design of your X
UI is short for User Interface
It’s what you see in the browser
Help messages, buttons, modals, characters, style, menus, navigation, pages
UI is an incredibly important part of UX
Technologies: Expert in the Room Webinar: Optimizing your Website for MobileRandstad USA
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- Mistakes made when designing for mobile
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Not Just a Pretty Face: Combining Form and Function for Maximum ConversionsWP Engine
The design, UX and ecommerce experts at agency Digital River, who will walk you through steps you can take to optimize the flow within your website and maximize conversions, showing examples and common mistakes made.
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As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
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The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
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Evaluation Criteria for SharePoint UX
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UX is NOT the interface or design of your X
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Session Overview
-------------------------------------------
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5. Why website re-design?
We needed . . .
1.
a ‘responsive design’ – from smartphone to big screen
2.
to reflect why people come to our website
3.
to prioritise on statistical analysis rather than opinion and
conjecture
4.
to streamline content and make it customer-focused
5.
to update the site design
6. 1. Responsive design – from smartphone
to big screen
• site was primarily designed for pc
• smart phone use approaching 50% - most people will soon use
phones and tablets
• ‘responsive design’ means no separate designs - site
automatically adjusts to fit
• new design fits smart phone format (without shrinking and
expanding)
7. 2. To reflect why people come to our
website
• 80% of visitors have a task – to find specific information, or carry
out transaction
• only 20% are ‘grazers’, simply looking
• the new site is task-orientated and customer-focussed
• most-common tasks are obvious to find, easy to use
8. 3. Prioritise on statistical analysis rather
than opinion and conjecture
• prioritised on statistics from all sources: web page
visits, search terms, phone contact and customer service
centres.
• greater prominence to most commonly-requested topics
• evidence-base for ‘real estate’ eg home page prominence
• but also prioritise topics that account for heavy non-web
traffic (e.g. bins and recycling) in a drive to channel-shift.
11. 4. Streamline content and make it
customer-focused
•
•
•
•
content was in long ‘wall of text’ web pages
‘calls-to-action’ hard to find
customer-unfriendly – especially on smart-phone
started with most-visited task: reduced page lengths and
restructured content
• edited out repetition and unnecessary information
• text in shorter to-the-point chunks
• strip out old, un-read, inaccurate content following principle
of ‘do less, better’
19. Video of user testing in action
• See real Mancunians testing the site before it went live,
and hear their comments.
• Go to: https://vimeo.com/61353968 password:
manchester
20. User testers
• “I liked how you get through to the information in two or three
clicks. The information is easy to find. It's really, really simple.
Ideal reading on the phone. Not too much info"
Lindsey Ash
• “I like it a lot. Never been so easy to use. Well laid out. Fits well
on the ipad. Things are where you'd expect them to be"
Christy Lucas-McMillan
21. Keep it Usable
•
"The user testing was a great success. Everyone was very positive towards the
new direction and it was evident that a well designed council site improves
people's perception of the council and changes their behaviour. The site was
so easy and quick to use that people who traditionally always called the
council said they would now use the website."
Lisa Duddington
Keep it Usable
22. Accessibility testing
• User-testing run by Henshaws
Society for Blind People
• Accessibility audit by Ability Net
• “The new site uses a very clear design and
layout, and the responsive design also works
very well. Overall the site looks very
promising and should be great to use for all
users, including disabled users”.
23. User testing
• Extensive testing, using realistic tasks,
with councillors and staff at all levels.
• Feedback and comments from all testing reviewed and
incorporated into next iteration.
30. Channel shift targets
• focus on high-volume transactions eg bins, potholes
• target £500k savings by April 2014
• move 50% of high-volume transactions online
• 50% reduction in phone calls transactions
• need to change behaviour to achieve success
31. Channel shift in six months
since go-live
• 18,500 new online customer accounts (6,000 in
previous six months)
• Phone calls down 7%
• For integrated forms:
- online transactions up 39%
- phone transactions down 17%
- emails down 21%
32. Shifting bins!
Proportion of bin requests online
• October 2012
25%
• April 2013
33%
• October 2013
51% (2300 transactions)
33. Final thoughts
•
•
•
•
•
•
•
Seek senior stakeholder support
Secure resource, not just financial
Do your research and share your insight
Approach the project from the ground up
Create a solid content strategy
Plan, test and test again
Collaboration - treat your agency like part of the
team
• Don’t stop at project delivery