SlideShare a Scribd company logo
IN PARTNERSHIP WITH
Removing Gender Bias
in Job Ads
© 2021
Today’s Speakers
© 2021
Lori Sylvia
Founder and CEO
Rally
Heather Salerno
SVP, Marketing
Appcast
© 2021
About Appcast
● Appcast is the global leader in programmatic recruitment
advertising technology and services.
● We optimize job ads.
● We were founded in 2014, have offices in the US, Canada, UK
& Belarus, and in 2019, Appcast became a subsidiary of
Germany-based StepStone.
● Our research (and product) is powered
by access to millions of data points...
610M
Job ads
7.4B
Clicks
1.2B
Applications
© 2021
Largest community for Recruitment Marketing,
Employer Branding & Candidate Experience
#1-rated virtual conference for Recruitment
Marketing held in May and December
© 2021
What you’ll learn today
• New research that reveals how gender-neutral language results in the
lowest CPA and the most applications
• That said, for certain job functions, the results are nuanced
• Specific strategies to improve recruitment outcomes
• Live Q&A
© 2021
© 2021
● 2011 study by researchers at Duke University &
University of Waterloo: Evidence that Gendered
Wording in Job Advertisements Exists and Sustains
Gender Inequality1
● “Social dominance theory (Sidanius & Pratto, 1999)
contends that institutional-level mechanisms exist
that reinforce and perpetuate existing group-based
inequalities... We propose that gendered wording (i.e.,
masculine- and feminine-themed words, such as those
associated with gender stereotypes) may be a
heretofore unacknowledged, institutional-level
mechanism of inequality maintenance.”
●
1. Gaucher, D., Friesen, J., & Key, A. C. (2011).
Evidence That Gendered Wording in Job
Advertisements Exists and Sustains Gender
Inequality. Journal of Personality and Social
Psychology, 101(1), 109-128.
The background...
© 2021
What is gendered wording?
● Not explicit/obvious; this is subtle
● Word association at an unconscious
level due to stereotypes and socialization
● Job seeker processes job ad and asks:
○ Am I who they’re looking for?
○ Would I fit in?
○ Do I even want this job?
© 2021
For example...
Job Ad for a Sales Manager
“We are seeking a self-confident leader to
drive aggressive sales growth. Must be an
independent individual with superior
decision-making capabilities and a
readiness to tackle the challenges imposed
by a competitive market.”
The academic study
found that women were
less likely to apply for
jobs when job ads
include “masculine-
themed” words.
© 2021
Appcast’s inquiry
● Appcast decided to investigate
impact of gendered wording on
candidate acquisition behavior
and costs
● Appcast analyzed more than
473,000 job ads from August
2020 to understand impact.
© 2021
Important Caveat
We would also like to acknowledge that while this study
looks at two genders, we recognize there is a full
spectrum of gender identities that are not exclusively
masculine or feminine.
© 2021
Does gendered wording in job ads impact key
recruitment metrics?
Cost Per Application
(CPA): The cost to acquire
an application from an
interested job seeker.
Apply Rate (AR):
The conversion rate from a
click on a job ad to the
completion of an application.
In general, as Recruitment Marketers, we want a
high Apply Rate and a low Cost Per Application.
© 2021
The business case
for gender-neutral
job ads
Job ads without male- or female-
themed words (we call these ads
“gender-neutral”) result in higher
Apply Rates (ARs), more
applications and lower Cost per
Applications (CPAs).
Gender-neutral ads resulted in:
© 2021
What about “gendered” job functions...
© 2021
We then asked:
Are there
differences by job
function & historical
employment
trends?
© 2021
First, a look at “predominantly-male”
job functions
● Job ads with gender-neutral language get 145% more applications per job
at a 16% lower CPA than job ads with both female- and male-coded
words.
© 2021
Data from “predominantly-female”
job functions...
● Job ads with gender-neutral language have the lowest CPA
● However, job ads with female-coded words have a higher Apply Rate, and they
get 62% more applications per job; the trade-off is a 14% higher CPA than
gender-neutral job ads.
© 2021
The surprise?
Gender-neutral job ads don’t always win.
Within the predominantly-male
IT / Tech job function:
● Job ads that included female-coded
words had the highest apply rate and
the lowest CPA (20% lower than job ads
with male-coded words).
© 2021
Another example - from “predominantly
female” job function
Within the predominantly-female
HR job function:
● Job ads with male-coded words got
143% more candidates, but they
have the highest CPA (37% higher)
● If increasing the number of males in
HR is important to you, you might
need to pay more.
© 2021
Recommendation #1
Align your approach with your strategic
priorities. Are you trying to optimize for cost,
for volume, or for diversity?
© 2021
Recommendation #2
Test, Analyze, Revise, Repeat
Test and get data. In place of synchronous AB testing:
● Run language combination A for 2 weeks,
● Run language combination B for 2 weeks,
● Review the granular-level data to find out:
○ Which received more applications / higher Apply Rate
○ Which received better Cost Per Application
○ Which received more gender diversity*
© 2021
Don’t go it alone
Find a partner who can
provide granular-level
views of job ad data you
can use to test and optimize.
© 2021
Takeaways
1)In general, job ads without male- or female- coded
words perform best.
2)At the individual job function level, there are some
cases where including female-coded or male-coded
words can improve some recruitment metrics; but
align your approach with your priorities.
3)Test, analyze the data, revise, repeat.
© 2021
Thank you!
Up next… Q&A
© 2021
Q&A
Lori Sylvia
Founder and CEO
Rally
Heather Salerno
SVP, Marketing
Appcast
IN PARTNERSHIP WITH
Removing Gender Bias
in Job Ads
Thank you!

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Rally Webinar: Removing Gender Bias in Job Ads

  • 1. IN PARTNERSHIP WITH Removing Gender Bias in Job Ads
  • 3. © 2021 Lori Sylvia Founder and CEO Rally Heather Salerno SVP, Marketing Appcast
  • 4. © 2021 About Appcast ● Appcast is the global leader in programmatic recruitment advertising technology and services. ● We optimize job ads. ● We were founded in 2014, have offices in the US, Canada, UK & Belarus, and in 2019, Appcast became a subsidiary of Germany-based StepStone. ● Our research (and product) is powered by access to millions of data points... 610M Job ads 7.4B Clicks 1.2B Applications
  • 5. © 2021 Largest community for Recruitment Marketing, Employer Branding & Candidate Experience #1-rated virtual conference for Recruitment Marketing held in May and December
  • 6. © 2021 What you’ll learn today • New research that reveals how gender-neutral language results in the lowest CPA and the most applications • That said, for certain job functions, the results are nuanced • Specific strategies to improve recruitment outcomes • Live Q&A
  • 8. © 2021 ● 2011 study by researchers at Duke University & University of Waterloo: Evidence that Gendered Wording in Job Advertisements Exists and Sustains Gender Inequality1 ● “Social dominance theory (Sidanius & Pratto, 1999) contends that institutional-level mechanisms exist that reinforce and perpetuate existing group-based inequalities... We propose that gendered wording (i.e., masculine- and feminine-themed words, such as those associated with gender stereotypes) may be a heretofore unacknowledged, institutional-level mechanism of inequality maintenance.” ● 1. Gaucher, D., Friesen, J., & Key, A. C. (2011). Evidence That Gendered Wording in Job Advertisements Exists and Sustains Gender Inequality. Journal of Personality and Social Psychology, 101(1), 109-128. The background...
  • 9. © 2021 What is gendered wording? ● Not explicit/obvious; this is subtle ● Word association at an unconscious level due to stereotypes and socialization ● Job seeker processes job ad and asks: ○ Am I who they’re looking for? ○ Would I fit in? ○ Do I even want this job?
  • 10. © 2021 For example... Job Ad for a Sales Manager “We are seeking a self-confident leader to drive aggressive sales growth. Must be an independent individual with superior decision-making capabilities and a readiness to tackle the challenges imposed by a competitive market.” The academic study found that women were less likely to apply for jobs when job ads include “masculine- themed” words.
  • 11. © 2021 Appcast’s inquiry ● Appcast decided to investigate impact of gendered wording on candidate acquisition behavior and costs ● Appcast analyzed more than 473,000 job ads from August 2020 to understand impact.
  • 12. © 2021 Important Caveat We would also like to acknowledge that while this study looks at two genders, we recognize there is a full spectrum of gender identities that are not exclusively masculine or feminine.
  • 13. © 2021 Does gendered wording in job ads impact key recruitment metrics? Cost Per Application (CPA): The cost to acquire an application from an interested job seeker. Apply Rate (AR): The conversion rate from a click on a job ad to the completion of an application. In general, as Recruitment Marketers, we want a high Apply Rate and a low Cost Per Application.
  • 14. © 2021 The business case for gender-neutral job ads Job ads without male- or female- themed words (we call these ads “gender-neutral”) result in higher Apply Rates (ARs), more applications and lower Cost per Applications (CPAs). Gender-neutral ads resulted in:
  • 15. © 2021 What about “gendered” job functions...
  • 16. © 2021 We then asked: Are there differences by job function & historical employment trends?
  • 17. © 2021 First, a look at “predominantly-male” job functions ● Job ads with gender-neutral language get 145% more applications per job at a 16% lower CPA than job ads with both female- and male-coded words.
  • 18. © 2021 Data from “predominantly-female” job functions... ● Job ads with gender-neutral language have the lowest CPA ● However, job ads with female-coded words have a higher Apply Rate, and they get 62% more applications per job; the trade-off is a 14% higher CPA than gender-neutral job ads.
  • 19. © 2021 The surprise? Gender-neutral job ads don’t always win. Within the predominantly-male IT / Tech job function: ● Job ads that included female-coded words had the highest apply rate and the lowest CPA (20% lower than job ads with male-coded words).
  • 20. © 2021 Another example - from “predominantly female” job function Within the predominantly-female HR job function: ● Job ads with male-coded words got 143% more candidates, but they have the highest CPA (37% higher) ● If increasing the number of males in HR is important to you, you might need to pay more.
  • 21. © 2021 Recommendation #1 Align your approach with your strategic priorities. Are you trying to optimize for cost, for volume, or for diversity?
  • 22. © 2021 Recommendation #2 Test, Analyze, Revise, Repeat Test and get data. In place of synchronous AB testing: ● Run language combination A for 2 weeks, ● Run language combination B for 2 weeks, ● Review the granular-level data to find out: ○ Which received more applications / higher Apply Rate ○ Which received better Cost Per Application ○ Which received more gender diversity*
  • 23. © 2021 Don’t go it alone Find a partner who can provide granular-level views of job ad data you can use to test and optimize.
  • 24. © 2021 Takeaways 1)In general, job ads without male- or female- coded words perform best. 2)At the individual job function level, there are some cases where including female-coded or male-coded words can improve some recruitment metrics; but align your approach with your priorities. 3)Test, analyze the data, revise, repeat.
  • 25. © 2021 Thank you! Up next… Q&A
  • 26.
  • 27. © 2021 Q&A Lori Sylvia Founder and CEO Rally Heather Salerno SVP, Marketing Appcast
  • 28. IN PARTNERSHIP WITH Removing Gender Bias in Job Ads Thank you!