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#SuccessTrackESQ#SuccessTrackESQ
#SuccessTrackESQ
Supplemental Materials
1. Business Development Outline
2. Business Development Self-Assessment
3. Time Management Self-Assessment
4. Niche Analysis Tool
5. Quick Impact List to Build Trust
6. How Client Choose
7. Evaluation and Follow-Up Information
#SuccessTrackESQ
#SuccessTrackESQ
Download at www.SuccessTrackESQ.com
#SuccessTrackESQ
#SuccessTrackESQ#SuccessTrackESQ
#SuccessTrackESQ#SuccessTrackESQ
Marketing
Activities that build visibility and credibility in
a targeted marketplace
You to audiences (not 1 to 1)
(Writing, speaking, website, social media, etc)
#SuccessTrackESQ#SuccessTrackESQ
Sales
Interactions that specifically get you hired
1 to 1
(Follow-ups, demo meetings, proposals, etc)
Pipeline
Suspect  Prospect 
Opportunity 
Lead 
Client (or COI)
#SuccessTrackESQ
#SuccessTrackESQ#SuccessTrackESQ
Suspect
Prospect
Lead
Opportunity
Marketing
Sales
Client (or COI)
Visibility, Education
Engagement, Persuasion
#SuccessTrackESQ
#SuccessTrackESQ
• Develop goals AND objectives
• Use key metrics (volume, dollars, time)
• Analyze 3-year lookback of KMs &
marketing activities
• Refine goals and objectives based on the
Business Development Outline
#SuccessTrackESQ
• Niched practice areas/legal needs
• Sector/vertical/demographic
• Research trends
• Niche Analysis Tool
#SuccessTrackESQ
#SuccessTrackESQ
• Client-centricity vs. lawyer centricity
• Why you’re passionate about your work
• Convey understanding of triggering events
• Demonstrate relevance
• Focus on what clients experience
#SuccessTrackESQ
#SuccessTrackESQ
• Complete Your Contacts List
• Add To It Constantly (Copy2Contact)
• Tend It Quarterly
• Use It Monthly To Connect
#SuccessTrackESQ
#SuccessTrackESQ
#SuccessTrackESQ
#SuccessTrackESQ
• SEO, Social Media, Google Local,
Directories = Get Found
• Content = Engage Your Audience
• Conversion = Prompt Action
• Hold Your Vendors Accountable
#SuccessTrackESQ
#SuccessTrackESQ
#SuccessTrackESQ
• Strategic Networking & Community/Board
Participation
• Cultivate Centers of Influence (COI’s)
• Practice Trust-Enhancing Behaviors
• TOMA
• Book: Business By Referral
#SuccessTrackESQ
#SuccessTrackESQ
• Client Welcome Packet (expectations)
• Client experience (communication, service)
• Learn about them beyond the matter
• System to touch on significant dates
• Mutual promotion
#SuccessTrackESQ
• Review and analyze ROI of previous
and current marketing expenses
• Allocate 2.5 – 6% of previous year’s
gross collections
• Hire proven vendors with strong track
records #SuccessTrackESQ
#SuccessTrackESQ
• Calendar time for marketing
• Plan weekly and monthly activity
• Prep before each marketing event
• Follow up each event
• Reinforce your own positive attitude
#SuccessTrackESQ
#SuccessTrackESQ
Download at www.SuccessTrackESQ.com
#SuccessTrackESQ
#SuccessTrackESQ
bill@SuccessTrackESQ.
com
203.876.8999
More Info, Just-in-Time
Resources, JumpStart Consult

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Rainmaking for Small Firms