The document discusses various methods for tracking participants, staff, and volunteers at races and events. It describes bib/chip tracking using RFID technology for official timing as well as GPS tracking through apps like RaceJoy which provides live and continuous tracking without additional equipment. RaceJoy offers features like live maps, progress alerts, spectator engagement through cheers, and safety benefits to enhance the participant and spectator experience.

1. Race Day
Tracking

2. In high demand from
participants – the
races are answering
the demand.
More in demand at
events that are
greater distances,
more challenging or
highly social profile.
Participant
Tracking
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Tracking not just for
participants. Races are
now tracking staff,
volunteers, and support
services.
Significant user
frustration if it does not
work.

3. Traditional
Bib/Chip Tracking
Official-Timed
Tracking
types of
tracking
available
GPS Tracking
Continuous Timed Tracking

4. Bib/Chip Tracking
❖ Official scored live tracking updates based on RFID Technology
❖ Previously, verification points for timers
❖ Simplified approach for participant (just do the race)
❖ Setup experience
○ Go to website /app to opt-in for text/email alerts
❖ Frequency of alerts dependent on timing equipment
○ Timers need to ensure equipment stays connected
○ Need to use software that continuously posts timing data to notifications system
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5. Deliver Result and Split
Notifications
Scored Splits
or Results
RaceDay
Results
Text, Email,
Website,
RaceJoy
Free service for races using RunSignup & included in the timer RaceDay Suite license.

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RaceDay
Results
Alerts

7. RaceDay Results Alerts
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Split Alerts
Step By Step Instructions:
https://help.runsignup.com/support/solutions/articles/1700
0062843-setup-results-notifications-email-and-text-sms-

8. RaceDay Alerts
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Result Notifications are Enabled on your Find a Participant
Link and You Can Also Setup a Runner Tracking Link Using
the Tracking Link from your Dashboard
Track Yourself in the Certification Event

9. GPS Tracking
❖ Uses a tracking device to track the participant and
staff location
❖ Provides more value with knowing the participant’s
location real-time
❖ Offers a safety advantage for events
❖ Requires the participant to carry a device/phone
and activate tracking
❖ No additional timing equipment is needed
❖ Supplements official scored alerts
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10. RaceJoy
Available through RaceDay Certified Timers

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~1 Million Lifetime Users
7+ Years in Business
2019 Stats:
400+ Races
110,000+ Participants
170,000+ Spectators
4 Million Notifications
500,000+ Cheers
RunSignup’s RaceDay App
Changing the Race Experience
Offers much more than just tracking of participants.

12. 12
RaceJoy Tracking

13. RaceJoy Race Benefits
❖ Race able to offer very advanced technology at
a minimal cost improving their race experience
❖ Reduces staff support (questions about
participant location, schedule, etc)
❖ New revenue stream for race with sponsor
advertising
❖ Highly effective communications tool
❖ Helps to manage the race experience and
operations
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14. RaceJoy
Features
❖ GPS Live Tracking
❖ Staff Tracking
❖ Progress Updates Every Mile
❖ Spectator Engagement: Cheers
❖ Mobile Live Results
❖ Integrated Photos
❖ Sponsor Promotion
❖ Custom Content/Branding
❖ Monitoring
❖ Communications System
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provides races
with a mobile race
day experience

15. 15
Progress updates at every mile
Participant receives in audio format

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more than 60%
of runners carry
their phones
while running
❖ Participants & spectators download RaceJoy app
and access the race.
❖ Each race can customize branding, content, and
sponsor promotion (mini mobile app for event).
❖ Participant must opt-in and carry phone. Not
integrated with registration.
❖ User tracks blue dot and receives progress
updates through mobile app
❖ Positional technology creates ability for races to
interact with the participants on the course (geo
cheer points, monitoring)
Requires accurate course maps and timing
configuration setup
RaceJoy Tracking

17. Relay Team Tracking
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18. Safety Aspects
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❖ Live tracking of actual location and off course
alerts
❖ Offers safety aspect for ultra, remote, and
night events
❖ Ability to communicate directly with
participant

19. Variable Cell Zones:
How it works
❖ Participants’ experience uninterrupted
(using GPS)
❖ Spectator sees blue dot turn gray
❖ Progress alerts are stored up and then
issued to spectators and monitoring upon
re-entering working cell area.
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20. Send-a-Cheer
Great way to support runners when you
are unable to attend the race. The cheer
feature is the best!!! The voices and
cheers are priceless. Great mile tracking.
Tamara R.
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Includes Personalized Text-to-Cheer Messages

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Geo-Based
Cheer Points

22. Track the sag wagon, lead and tail vehicles, and key personnel, like the race director.
Track race
operations team
Track each
other in RaceJoy
Web console
view for race
management
Race Operations Tracking

23. Individual race participant progress information
like pace and estimated finish time
Global view of participants and operations
2Access the number of participants
who have crossed milestones
Provides organizers with ability to track participants and race operations live from a web
console and access to information to manage race operations.
News
Customize and adjust news alerts and
progress alert messages
Display live tracking of participants to a large screen at the race site.
Race Day Monitoring System

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Tracking
Console
Track participants
See the number of participants
who have passed specific
milestones in a web view display.

25. Monitoring System
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At-a-glance view of race day that can be projected at the race site. Includes tools like
direct communication and performance stats.
OFF-COURSE ALERTS
PARTICIPANT REPLAY
LEADERBOARD
Key
Tools

26. Mobile Results & Integrated Photos
User friendly immediate scored results

27. Real-Time
Communication
27
Mass In-App Notifications
Direct to
Individual
Participant
Direct to Race
Operations
Personnel
Mass Audio
Alerts to
Participant

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29. Changing the Race
Experience
29

30. Join us as we simplify your race day
management and monitoring!
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Providing Single Course Map Monitoring View For Both RFID and GPS Data
Monitor Timing and Participant Progress from Course Map View

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RaceDay
Suite Live!
in Demo
Room

32. Thanks!
Any questions?
www.runsignup.com
www.racejoy.net
info@runsignup.com
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33. GPS Tracking
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Live, continuous
tracking of actual position
Use for
staff
tracking
Route
replay
Issues
progress
alerts at every
mile without
timing
equipment
Requires participant to carry phone and activate tracking
Off-
course
alerts