The document compares the old and new ways of managing races and registrations. The old way involved paper forms, check-in lines, and results days later in newspapers. The new way with RunSignUp offers online registration, real-time tracking, social sharing of results, and customer relationship management tools. It highlights RunSignUp's registration, promotion, CRM, and race management features to help organizers handle the entire race lifecycle digitally.
RunSignUp Go is a strategic effort to help bring race day together for race directors and timers. RunSignUp Go provides an open platform to connect the various parts of race day together. This means existing tools and technologies can be tied together, and there is choice and freedom to add and change vendors whether for registration, results, bib assignment, mobile, race scoring or chip timing technology.
RunSignUp Go is a strategic effort to help bring race day together for race directors and timers. RunSignUp Go provides an open platform to connect the various parts of race day together. This means existing tools and technologies can be tied together, and there is choice and freedom to add and change vendors whether for registration, results, bib assignment, mobile, race scoring or chip timing technology.
ChamberMaster | Member Management Software for Chambers of CommerceJake Dragovich
ChamberMaster | Member Management Software is powerful, easy-to-use and designed to manage all the day-to-day operations of your organization. Thousands of people in chambers, business, and convention and visitors bureaus (CVBs) trust ChamberMaster to manage their most important information and help promote and grow the communities they serve.
DigitalDay's email marketing experience in drip marketing campaigns includes project examples from Stanley Steemer, LasikPlus, and several other direct-marketing clients.
As a Silverpop Partner, we leverage this best-in-class email delivery tool and integrate into client's 3rd party and proprietary systems.
HIGHROAD & C-SYSTEMS JOINT WEBINAR: HOW ARE ORGS ARE USING MARKETING AUTOMATIONHighRoad Solution
Is marketing automation just a buzz word for an updated approach to email marketing? While many vendors on the market are saying this, it's just not true. Marketing automation is really a marketing approach that focuses on nurturing one individual at a time through a buyer's journey that allows your organization to quickly identify who is truly interested in what you're offering and who isn't. Marketing automation has arrived in the association industry and so many organizations are asking us for help in understanding the choices out there and how organizations are proceeding. So we put together a how & why webinar to go through options, considerations and examples.
Getting Back To In-Person Ticket Events: A Seamless Event Dayrunsignup
It’s electrifying to return to in-person events and feel the excitement of supporters again. But it’s not all fun and games - getting back to event day means re-thinking processes and streamlining procedures to ensure that your ticket event is both easy to sign up for, and feels hassle-free and fun for everyone.
In this webinar, Steve Bingham-Hawk, GiveSignup | RunSignup Account Manager and the head of High Altitude Special Events Management, breaking down the logistics of a large-scale fundraising event based on his recent experience with the Chicago Beer Festival. At the festival, Steve’s team got hands-on experience managing everything from ticket sales to the flow of attendees at a post-pandemic large-scale event, with 2,700+ attendees over a three-day event.
This webinar, Getting Back to In-Person Ticket Events: A Seamless Event Day takes you through the preparation, technology, and on-site logistics you need for that can ease your transition back to in-person fundraising events.
During this webinar we will cover:
- Special considerations needed for hosting an event in 2021
- Optimal ticket setup and options for an in-person event with multiple days, various
timeslots, and specific attendee caps
- Using the Ticket CheckIn App to reduce lines, limit contact, and improve the overall attendee experience, including a live demo of the app
- Tips and best practices for ensuring a speedy ticket process
- Start planning for your next ticket event now. Whether it’s a community picnic or a large outdoor concert, events are opening up at a rapid pace, and it’s essential that you prepare with technology that can simplify your ticket process and guarantee a seamless experience for your attendees.
Convert Your Race Registrants into Lifelong Donorsrunsignup
The unique conditions of 2020 had one surprising result: while participation numbers in endurance events were down, the virtual nature of the events led to a significant increase of new events. Whether you’re looking to capture those new participants or simply re-engage with traditional race participants, the obvious goal is to get those one-day participants to buy into your mission and become regular supporters of your cause.
In this Fundraising 411 webinar we discuss tips and tricks to keep your race participants connected with your organization beyond race day - and turn them into recurring supporters of your organization.
This webinar covers:
The benefits of turning race registrants into recurring supporters of your organization
Tactics for converting your event participants into life-long donors
Best practices for communicating with race participants from initial registration to race follow-up
How to provide additional opportunities for supporters to connect with your organization
Don’t let one-time participants disappear from your database. Learn how to build a year-round fundraising strategy to acquire life-long supporters for your organization.
ChamberMaster | Member Management Software for Chambers of CommerceJake Dragovich
ChamberMaster | Member Management Software is powerful, easy-to-use and designed to manage all the day-to-day operations of your organization. Thousands of people in chambers, business, and convention and visitors bureaus (CVBs) trust ChamberMaster to manage their most important information and help promote and grow the communities they serve.
DigitalDay's email marketing experience in drip marketing campaigns includes project examples from Stanley Steemer, LasikPlus, and several other direct-marketing clients.
As a Silverpop Partner, we leverage this best-in-class email delivery tool and integrate into client's 3rd party and proprietary systems.
HIGHROAD & C-SYSTEMS JOINT WEBINAR: HOW ARE ORGS ARE USING MARKETING AUTOMATIONHighRoad Solution
Is marketing automation just a buzz word for an updated approach to email marketing? While many vendors on the market are saying this, it's just not true. Marketing automation is really a marketing approach that focuses on nurturing one individual at a time through a buyer's journey that allows your organization to quickly identify who is truly interested in what you're offering and who isn't. Marketing automation has arrived in the association industry and so many organizations are asking us for help in understanding the choices out there and how organizations are proceeding. So we put together a how & why webinar to go through options, considerations and examples.
Getting Back To In-Person Ticket Events: A Seamless Event Dayrunsignup
It’s electrifying to return to in-person events and feel the excitement of supporters again. But it’s not all fun and games - getting back to event day means re-thinking processes and streamlining procedures to ensure that your ticket event is both easy to sign up for, and feels hassle-free and fun for everyone.
In this webinar, Steve Bingham-Hawk, GiveSignup | RunSignup Account Manager and the head of High Altitude Special Events Management, breaking down the logistics of a large-scale fundraising event based on his recent experience with the Chicago Beer Festival. At the festival, Steve’s team got hands-on experience managing everything from ticket sales to the flow of attendees at a post-pandemic large-scale event, with 2,700+ attendees over a three-day event.
This webinar, Getting Back to In-Person Ticket Events: A Seamless Event Day takes you through the preparation, technology, and on-site logistics you need for that can ease your transition back to in-person fundraising events.
During this webinar we will cover:
- Special considerations needed for hosting an event in 2021
- Optimal ticket setup and options for an in-person event with multiple days, various
timeslots, and specific attendee caps
- Using the Ticket CheckIn App to reduce lines, limit contact, and improve the overall attendee experience, including a live demo of the app
- Tips and best practices for ensuring a speedy ticket process
- Start planning for your next ticket event now. Whether it’s a community picnic or a large outdoor concert, events are opening up at a rapid pace, and it’s essential that you prepare with technology that can simplify your ticket process and guarantee a seamless experience for your attendees.
Convert Your Race Registrants into Lifelong Donorsrunsignup
The unique conditions of 2020 had one surprising result: while participation numbers in endurance events were down, the virtual nature of the events led to a significant increase of new events. Whether you’re looking to capture those new participants or simply re-engage with traditional race participants, the obvious goal is to get those one-day participants to buy into your mission and become regular supporters of your cause.
In this Fundraising 411 webinar we discuss tips and tricks to keep your race participants connected with your organization beyond race day - and turn them into recurring supporters of your organization.
This webinar covers:
The benefits of turning race registrants into recurring supporters of your organization
Tactics for converting your event participants into life-long donors
Best practices for communicating with race participants from initial registration to race follow-up
How to provide additional opportunities for supporters to connect with your organization
Don’t let one-time participants disappear from your database. Learn how to build a year-round fundraising strategy to acquire life-long supporters for your organization.
The Race Day plan from Race Day Ninja Crisp McDonald. In addition to supporting timers, Crisp has been a pioneer in hybrid events, and will break down everything from start line management to virtual results - and how timers and race directors can work together for a successful event.
An overview of what Bob and RunSignup | GiveSignup expects from 2021, and why a Hybrid Event is the best path for navigating the uncertainty, followed by examples showing the range of successful hybrid events.
The Nitty-Gritty -Technology Best Practices for Hybrid Eventsrunsignup
The nuts-and-bolts: key settings and features for managing dual options and optimizing both events. Senior Account Managers Matt Sinclair and Sean Callahan walk through the top recommendations from our team.
Quick Hits: RunSignup's Most Overlooked, Under-Utilized, and Useful Featuresrunsignup
A perennial favorite, this is a rapid-fire presentation running through key features and settings that even our most advanced users often overlook. This version will include important settings for virtual events, and is relevant to users of all experience levels.
Hybrid Events (Fall Races, Turkey Trots, and Winter Races)runsignup
With all the uncertainty, how do you plan for a fall race? We look at contingency planning for your event, evaluating your break-even point, and creating a race that can easily move between in-person and virtual options. This session is for the race organizer who's figuring out the fall and wants a race that's flexible enough to avoid full cancellation.
GiveSignup | RunSignup Peer to Peer Fundraising Optionsrunsignup
GiveSignup | RunSignup offers a range of flexible options for Peer to Peer fundraising. We will go over each of them, including charity bibs, virtual challenges, real races, virtual races, and standalone fundraising campaigns, and our free integration with Facebook Fundraising. This is for anyone looking to raise more money for a cause.
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holaesungusto.- Boletín final de la I Copa Panamericana de Voleibol Femenino U17 - Ciudad de Guatemala 2024 que se realizó del 27 de mayo al 01 de julio, en el Domo Polideportivo Zona 13.
Fuente: norceca.net
2. OLD World
Flyers at Running Stores
Only 5K this weekend
Repeat Participants
Free Police
Paper Forms
Check-In Lines
Cotton Tees with Logos
Water Stops
Newspaper Results Monday
NEW World
Facebook
Many Options
50-80% New People
High Costs
One-Click Registration
Convenience & Speed
Social Rewards
Photo Stops
Real Time Tracking & Sharing
2
Change
“You guys have thought of everything... that's
3. Race Management for Your Race Lifecycle
3“Referrals is a game changer! Honestly, my mind is
boggled. Those numbers don't lie...you just kicked it up a
4. Agenda
RunSignUp Background
Customer Relationship Management
Promotion
Registration
Fundraising
Race Day
4
“What has happened over the last five months has surpassed my expectations,
Most of all, I want to thank you all for the dedicated support, user friendly
applications, and integration with timing systems.”
5. Philosophy
Technology for the Tens of Thousands of
Endurance Micro-Communities
Strategy
Listen to our Customers
Customers Own Their Data (not us)
Open Platform
Cover Full Race Lifecycle
Continuous Improvement
Latest Technology
5“As someone that has been involved in planning a lot of events, I have to
say, I LOVE RUNSIGNUP. Might even get a shirt made up that says that!”
Built by Runners for Runners
8. RunSignUp Race Services
9
PROMOTION
Free Race Website
Fully Integrated Email
Referral Rewards
Facebook & Ad ROI
Pricing
RunSignUp Analytics
RACE DAY
Bib Assignment
Check-In App
Registration Kiosk
Results Kiosk
Result Notifications
RaceJoy GPS Tracking
“RunSignUp has emerged as a real innovator in the running community. We
have been working with them for over two years now on how to make races
easier to find and more accessible to runners.”
CRM
Participant Self-Serve
Participant Management
Loyalty Program
CRM Analytics
Volunteer Management
Sponsor Management
REGISTRATION
Fast Registration
Self-Customize
Lottery & Wait List
Reporting
Daily Payments
PCI Level 1 Security
FUNDRAISING
Donations &
Registrations
Fundraising
Auto-Refund with Min
Fundraising Teams
Pledges
4% Rate
10. Participant Reporting
Quick Search
Custom Search
View any Data
Save Multiple Searches
Many Output Options
11
11. Participant Management
Enable Self-Serve for Refunds,
Event Transfers and Bib
Exchanges
Set extra costs for doing any of
these
Ideal for sold-out races with a
Waiting List
Excellent Runner-Satisfaction
offering for any race
Race Directors can manage any
runner.
12
“I have been organizing, race directing and timing races for over 25 years and
finally there is an online registration system that is very user friendly but still
offers a lot of information and that system is RunSignUp, with their friendly staff
12. Runner Refund and Switching
Remove runner from a race
Refund a customer
RunSignUp charges Processing Fee for
this service
Races can charge additional fee
Can set dates for refunds (eg. 2 weeks
before the race)
Can let runners self manage or only race
director can issue refunds
If using a Waiting list, new runners are
auto-invited from Waiting List to replace
refunded customers
Switching Runners from one event
to another
13
“In my first year of using RunSignUp (after 10-15 years of using another registration
company) I’m quite pleased with the site and it’s features. I’ve especially liked how easy it is
to modify a registration or refund money to a participant.”
13. Bib Exchange
Administered by the Race Director or
Self-serve by the runners
Ensures new runner agrees to waiver
and inputs data correctly
Free Exchange – “gift” from first to
second runner
Paid Exchange
New runner signs up as normal
Old runner receives Refund (less processing
fee) when New Runner signs up
Race can charge additional processing fee for
exchanges
14
“I really like working with you guys. I can't wait until later this year when I can
start pushing the "renew" button for all my races. I like your service a lot.
Thanks”
15. Loyalty Programs
Open Registration just to Loyal Customers
Define/Upload Loyalty List
Multiple match options (Name, email, birthdate)
Provide Special Pricing
16In the first 10 minutes over 1,800 people registered.
18. Sponsor Management
Full Sponsor Management
Invite Sponsors to Upload Sponsor
Images and links
Set Sponsor Levels (Gold, Silver, etc.)
Manage Payments
Track Commitment
Visibility on Race Website, Emails,
Photos, RaceJoy, Result Notifications
Track Impressions
Sponsor Coupons
Reward Codes
For Banks – special Discount for
Credit Card Customers
19
“This is only the 2nd year for our event, and the first time I’ve used RunSignUp.com.
With that said, I have noticed a definitive difference in the amount of registration traffic
compared to last year. I’m no expert with RunSignUp.com, but I have had a lot of
success utilizing the coupon feature.”
19. Volunteers
Tasks
Time Slots
Coordinators
Volunteers
Public or Private
Group Tasks in Categories
Volunteers
Public Register
Import
Report
Communications
Built-in Email tool for Volunteer
Managers and Coordinators
DoItSports Migration
Service
20
“Rad man. While I was wondering around the site I noticed the new
Volunteer management changes. Wow, incredible. This is HUGE!”
21. Full, fast, real-time race website
22"You guys are awesome! I recommend you to EVERYONE! RunSignUp has
made my life so much easier this season and the Coordinators are raving about it!
22. The face of your race
23
Pages for:
• Race Info
• SignUp
• Find a Runner
• Groups & Teams
• Donation
• Store
• Results
• Volunteers
• Custom!
“As a runner - every time I plan to register for a race and I see that the
registration platform is with RunSignUp I say 'Oh Thank Goodness!!!'”
23. Website Customization
Custom Content & Pages
Change Header
Change Color Palette
Customize Menu
Custom URL
Auto SEO Optimizations
24
24. Widget – Registration on Your Site
Embed pages on your site (just like
YouTube videos)
Runners sign up right on your site – no redirects!
Sponsors get more visibility
Any Page – Information, Registration,
Donation, Store, Confirmation,
Participant List, Results, etc.
Simple one line of code goes on your website
Customize to fit your site with custom
colors
Completely secure
25
“Overall my experience with RunSignUp was great. It was easy to learn how use the different features. I was on
the system almost everyday, setting up coupons, responding to participant changes, and watching my registration
numbers grow. The online help section and videos made it easy as a first-time user to get up and running. I was
25. Mobile
54 % of visitors to RunSignUp use
mobile phones and 8% tablets
32% of transactions on mobile
phones and 8% on tablets
RunSignUp 4th Generation Mobile
uses Responsive Design to auto-
detect device and optimize for
Smartphone, Tablet and Regular full
site
Easier and faster for runners to use
Enables Race Day Registration
Race Directors can Edit Races and
see Reports on Mobile devices
26
26. Email Marketing
Free Email Marketing
Tightly Integrated with CRM
Quick pick of Participants, Teams, Captains,
etc.
“Mail Merge” with many of the database fields
like Name, Shirt Size, Bib #, Registration ID#,
URL for updating participant info, QR Code,
etc.
Easily upload participants into lists
Auto-logos for Race and Sponsors
Upload your custom HTML
Scheduled Emails
Automated Emails
27
“Both my timing company and RunSignUp are great and we will definitely
use both companies next year (and tell others about you). The Email
Marketing feature worked like a charm! Thanks!”
27. Automated emails
Set up Emails once
Emails automatically send
Incomplete Registration Email
Automatically send emails to people who did
not complete registration
Price Increase Email
RaceJoy Email
Sponsor Emails
Schedule Your Own
28“Loved the email capability that you have added. It's so convenient for sending
out race emails and reminders.”
28. Social Sharing
Easy Share via Facebook, Twitter
Email
Custom Facebook Messages
Custom Facebook Images
Facebook Share with Friends
Full Mobile Integration
29
29. Facebook RunSignUp App
Facebook App
“SignUp” button on your Facebook Page
Sign Up widget right inside Facebook
30
“Houston Half-Marathon! … RaceJoy worked great. Posting my splits
automatically to Facebook was awesome. People who couldn't come
watch me could still see my progress!”
30. Referral rewards
Automatic Referral Code generated for each participant
Quick Share via Facebook, Twitter, Email on Checkout
Link on Confirmation Page and Email for later sharing
Offer Automatic Refunds
Any $
Set your own threshold
Cut-off dates and maximums
Include auto-expiring Coupons
Referral Leaderboard Widget
Integrated Email Marketing
31
“[Referrals 2.0] is a game changer! Honestly, my mind is boggled. Those
numbers don't lie...you just kicked it up a notch.”
31. Referral Rewards ROI
7% of Registrations
900% ROI
Real data
April, 2017
32
“You are so fast and helpful with your responses!!! I feel like such a pain
asking you all of these questions, but I'm so appreciative of your help
because I really like using this website.”
32. Coupons
Coupons refer to a “secret” code that a
runner enters on the Checkout Page.
% and/or $
Start and end dates
Options like minimum cart value, limit #
of uses, new customers only.
Set “Tags” to reports across all similar
coupons like “Sponsors”
Useful for Elite athletes, sponsors,
running clubs, etc.
33
“This is only the 2nd year for our event, and the first time I’ve used RunSignUp.com. With that said, I
have noticed a definitive difference in the amount of registration traffic compared to last year. I’m no
expert with RunSignUp.com, but I have had a lot of success utilizing the coupon feature.”
33. SEO and Google Analytics
RunSignUp is optimized for SEO
High Google Quality Ranking
Embedded Keywords and Metatags
Optimized URL
Google Analytics Summary
Ability to integrate your GA Account
Supports Google Universal Analytics
& Cross Domain Tracking
34
Shortly after publishing, my race was on the first page in a google search for
snow shoe races. Overall, a happy experience.”
34. Ad Tracking & ROI
Successful races are using Web
Advertising
Facebook
Remarketing – Adroll, Doubleclick
Embed Ad Tracking Pixels on
RunSignUp
Include Checkout Value to get ROI
35
Thanks again for everything. We are so thrilled to
have found RunSignUp!
35. Pricing
Group and Team pricing
Auto-refund once minimum team size reached
eg. $5 off for all groups of 5 or more – auto-refunds first 4 members once 5th person signs up.
Multi-person signup Discounts
Age Based Pricing
Membership Discounts – USATF, Military
Running Club Discount and Integrated Registration
Affiliate Discounts
Credit Card Discounts – for Bank Sponsors
Gift Certificates
36
“You are so easy to work with and I appreciate all your help. I also love how you
notify me when someone registers. It is so easy. I have highly recommended
you all to a friend for an event they are doing. Hope they take my advice! :)”
37. Race Creation Wizard
Simple 6 Step Wizard
Create the “basics” for a race
Date
Payment (including Direct Deposit)
# Registration Periods
Multiple Events
Give-Aways
Donations
Customized Race Information
Logo
Email notifications
Payment
38
“I tripped across the incomplete registrations report this year - this was great
because I was able to get in touch with people that had experienced a problem
and get them straightened out before the online registration closed.”
38. Fast registration
Enable “Fast Registration” for mobile phones and
Expo mode
Eliminate fields and options like Become Fundraiser
Leverages repeat RunSignUp Users with stored
Profile info:
Shirt Size
Emergency Contact
Credit Card
1-Click capable for 2nd Year Participants
39
“Holy crap that’s awesome you implemented all of those changes already.
Default report view is super cool and giveaway inventories/projecting.
Thanks.”
39. Give Aways
What kind of Give Away
Multiple Sizes
Additional price
Give-Away Inventory
Tracking
Give-Away Estimation
Tools
Reporting (Male/Female)
Standard Sizing
40
40. Financial Payments
Races and Charities can each have their own Payment Accounts
RunSignUp does not hold any of your money
Multiple races can share a Payment Account
Detailed reporting to allocate to each race
Daily, Weekly, Monthly Payments
Fast Payments – Transactions up to Monday at 5PM Eastern are in
your bank account Wednesday morning
41
“My timing business has exploded and I like to handle online registration for my
races. RSU is a great company to work with.”
41. Multiple Race Directors
Add any number of Race Directors
Fine Grained Security
Assign tasks to individual
Set Page by page access on a per person basis
Timers can join Partner Program for
Multi-race access
Set multiple email addresses for
notification
Add enhanced security options like
auto-logout
42
“I like RunSignUp because they give a little "widget" that I can paste directly
onto a webpage on my site that makes it look like runners are signing up at Ohio
Race Day. It is sort of like a portal directly to RSU through my site.”
42. Groups & Teams
Flexibility
Simplicity
Social
Reports
Pricing
Multi-Person SignUp
Participant Pricing for Group/Teams
Pre-Pay for Group/Teams
Auto-Refunds once Team Size met
43
43. Triathlons
Tight Integration with USA Triathlon
Membership verification
One Day and Full Membership as part of
Registration Process.
Eliminate manual reports and payments
Results
RunScore and The Race Director can auto-
upload split timing to generate tri results
including transitions and pace
44
“I loved using Run Sign Up for our race! Everything from getting our
race set up to registering runners and running reports was easy to
do.”
44. Waiting List
Enables a Refund Policy – as runners get
refunds, they are replaced by people on the
Waiting List.
Open up Additional Slots
Configuration Choices
First Come, First Served vs. Lottery
Date for Open Waiting List registration
As soon as race cap is met
After Opening day
Date for Additional Slot Notifications – eg. Add
1,000 runners form the Waiting List
Deadline for Runners to accept Waiting List Spots
(1 Day? 1 Week?)
Maximum number of spots a runner can sign up for
Number of spots to open
Reserved Entries – invite specific runners even if
race is at or above cap.
45“My timing business has exploded and I like to handle online registration for my
races. RSU is a great company to work with.”
45. Multi-City Race Series
Copy Race Templates
Reporting Across Races
Search Participants Across Races
Simple Participant Management
Lower Support by 50% or more
Simple Transfer from one Race to Another
Volume discounts
46
“Thanks so much Natalie! You and your RSU wizards are making
my life so uber easy!”
46. Corporate Team Races
Sponsored by one or more teams
Can be any Organization, not just corporations
Multiple Teams
Teams typically will pay at least a portion of the
runner’s fees
Typically large and have wide level of abilities
Examples – Verizon Wireless Corporate Classic,
Kaiser Permanente Corporate Run/Walk
47
“Awesome. These new possibilities really open the door for a much more
unified solution. These are some impressive enhancements, you guys
re-define the term "best practices". Keep up the great work!”
47. Fundraising
48
“Things have gone amazingly well. Our charitable contributions are
up. The ease of having a store, the registration, a donation site, and
volunteer signup managed together and with ease has been
amazing. Having spent 4 years with [another registration provider],
I am thrilled with the change. Thank you.”
48. Donations
Ask all runners on checkout for
donations
Create separate Donation Page
Set Goals
Automatic Thank You E-mail to
Donors
Enter Donations Manually
For checks received
For Race Director and Fundraisers
Multiple Charities
Fundraising – Teams and Individuals
with their own custom Pages. Also
set minimum levels.
49
I LOVE, LOVE, LOVE the edits to the Donations/Charities section on adding charities
and moving them. I am grateful, this makes a big difference in time for me. I actually
already recommended you to another nonprofit who is considering hosting their own
49. Donations
• Donations and Fundraising can be done within
registration, or outside of it
• Automatic Thank You E-mail to Donors
• Enter Donations Manually (Admin Only)
For checks received
Race Directors can also enter donations manually
50
“Things have gone amazingly well. Our charitable contributions are up. The ease of having a
store, the registration, a donation site, and volunteer signup managed together and with ease
has been amazing. Having spent 4 years with [another registration provider], I am thrilled with
50. Make a donation within registration
• Capture 100% of your participants by giving them the
opportunity to donate during registration
• Customize your charity’s donation page with your story
and goals
• Set custom donation levels
51
“RunSignUp makes it easy for participants to register for the Mike
Hike and support our fundraising efforts. Online donations
increased 57% when we switched to RunSignUp!”
51. Become a fundraiser within registration
• Select Become a Fundraiser
• Create unique fundraiser
page
• Enter a name, goal and custom
URL/message
• Join or create a fundraising team
52
“Thanks for the update there – the new page setup for donations is killer.”
- Dan K, Gretna Gritty Mud Run and Walk-A-Thon Fundraiser
52. Custom donation & Fundraising E-mail tools
• Full e-mail capabilities
• Custom e-mail template
• Automated donor thank you e-mails (by creating a custom list)
• Full e-mail marketing capability to donors, fundraisers and participants
• Fundraisers can send e-mails directly from RunSignUp
• Setup default e-mail templates for fundraisers to use
• Design custom e-mail templates
• Manage multiple templates
• Fundraisers can create custom audiences within RunSignUp’s e-
mail system
• Race directions can create ‘Exclude List’s (send an e-mail to everyone that have
not made a donation, but send a separate e-mail to the people that have donated
and/or fundraisers)
• Create custom lists (for example, add previous years donors and/or fundraisers
that are already in RunSignUp
53
“By using RunSignUp online registration and donation page the race raised
over $50,000 to help a local runner who had a stroke.”
- Chuck B, Run 4 Phil
53. Fundraiser e-mail templates
54
“Our biggest advantage has been donations. Our old platform did not accept
donations; we have collected $1000’s of dollars by simply turning on
donations for all of our events with a little information about our foundation.”
54. Custom confirmation e-mail banner
55
“RunSignUp makes it easy for participants to register for the Mike Hike and
support our fundraising efforts. Online donations increased 57% when we
switched to RunSignUp!”
55. Social sharing
• RunSignUp allows your participants to share news
of race registration with friends
1. Driving force to bring more registrants/increased donations amounts
to your event
2. Customize messages that appear for sharing on Facebook and
Twitter
56
“Setup of the event was very easy and registration went well. The Donation
piece worked extremely well. We had lots of participants also make a
donation when registering for the race. It really helps a non-profit raise
56. Internal donation setup
• Accept Donation Starting and End Date
• Customizable donation description, goal thermometer
and ability to add a scrolling list of donors to your race
page
57
“Your site made everything very easy and we made a ton of money on
donations which I did not expect. I was very happy with this program”
57. Internal fundraiser setup
• Ask a fundraiser to raise a minimum amount of money and if they agree to
raise that much money, their fee is waived
• Fundraiser Milestones encourage your participants to the next threshold
• Force participants to fundraise and select a charity
• Only allow participants on race groups to create or join fundraising teams
• Custom questions that will only be asked to fundraising team captains
• Robust Fundraising Reporting
Captain Report
Top Fundraiser Report
Fundraiser Type
Individual/Team Report
Sort by Team Size or Donations
Filter by Fundraiser custom questions
58
“Thank you so much for all your guidance during the registration and donation process
for the WinterKids 2nd annual Downhill 24! The event was a huge success in every way
and I really appreciated your response time and eagerness to help solve any problems.
58. Multiple charity management
• Create a single or multiple charity card on the donation
page
• Upload a custom image, link to charity’s website and description
• This process allows the charity to receive donations directly
• Have the option to only display charities that have setup direct payment,
or are not accepting donations through RunSignUp
• Customize Charity E-mails
• Add a message to the donation confirmation e-mail of a particular
charity
• Create a unique fundraiser message for when someone sets up a
fundraiser for your charity
59
“We raised $5,800 for the Boston One Fund using your fundraising heart
feature.”
62. RaceDayGo
Family of Race Day offerings for Race Directors and Timers
Very Low Cost/Free
Open Platform
Plug and Play – use components you want
Timing systems
Registration Integration
Results Integration
Branded separately from RunSignUp to encourage broad adoption
Includes The Race Director PC
RaceDayScoring is the Next-Gen version of The Race Director PC
RaceJoy is part of our RaceDayGo offering, but is branded and
marketed separately
63
64. RunSignUp Bib # Options
Assign as people register
Assign in Bulk
Manually Assign
Dynamic Assignment with RD Check-In
and RD SignUp Apps
Team Bib Assignment
Import from spreadsheet
Import from Race Director PC or
RunScore
65
“I use RunSignUp as my online registration vendor already. I like them because
they give a little “widget” that I can paste directly onto a webpage on my site that
makes it look like runners are signing up at Ohio Race Day. Now that RunSignup
integrates with Agee Race Timing, I’m really excited.”
65. Set Up Corrals
Configure with Time, Size or a combination
Corrals can have 1 or more Events in each
Participants can enter either Estimated Time
or Specify Corral
Set Minimum and Maximum Times
Ask for Verification Information for Elite
Runners
Import Participants
Corral Assignment:
Bulk with assignment order of Registration Date or Estimated
Finish Time
At Registration
Runner Selection
CSV Upload
Set Default Corrals for unspecified
Tools for Corral Time or Size Estimation
66
66. Three Options
Web – for instant database syncing when there is fast, reliable
Internet
Chrome App – OffLine AutoSync Mode with Label and Receipt
Printing
Apple & Android App – OffLine AutoSync Mode
67
67. Auto-Sync with Offline mode
Fast Local Searching & Check-In
Dynamic Bib Assignment
Waiver Check-In
Bar Code Reader Support
Label & Receipt Printers
Customize Check-In Data
Linked Registration for fast family check-in
Team Check-In
Team Bib Assignment
Reporting per Check-In Station
Save to USB for emergency sync with Scoring Software
Free and Open
68
68. Enable Mobile Phone, Web
and/or Native App Kiosk
Registration on Race Day
Race Director and
RunScore can download
the new entries
incrementally
No more data entry and
paper
Take cash and/or credit
cards
Use as Results Kiosk after
the race
69
69. Native Apple and Android App
Credit Card Swipe
Off-Line AutoSync Mode
Customizable Fast Check-In Options
Including Bib Assignment
70
“I used the kiosks at a small race this past weekend too. First time using it,
everything went great. After walking the volunteers through a couple of
registrations they picked it up easily, super easy to use.”
71. One of the Two (along with RunScore) market dominating Scoring platforms
Over 500 Timers use The Race Director to time, score and manage
thousands of races with over 11,000,000 finishers per year.
Works with all chip timing systems and many Registration platforms
Supports Road Race, Triathlon, Relay, Team, Lap, XC, Cycling and more
Merged with RunSignUp in January, 2015
RaceDayGo Tight Integration
RaceDayScoring is the Next Generation of The Race Director PC
72
“I am very happy to merge our business with RunSignUp. This combination
provides a stable place to continue to support and enhance The Race Director in an
open fashion. RunSignUp shares a similar vision for open platforms that are
inclusive. I am particularly excited to begin work on a Next-Generation platform with
the RunSignUp team.” – ROGER BRADSHAW, THE RACE DIRECTOR FOUNDER
72. The Next Generation of The Race Director
Timers can use either with other parts of the RDGo Platform
Compatibility - Import The Race Director Race Files into RDScoring
Over time will incorporate all The Race Director functionality
Ease of use with single Database in the Cloud
Real-Time Results
Edit results once
Remote Administration
73
73. New Dashboard for Timers
List of the races they have timing or partner or race director access
to
The “Go Race Day” Menu items
Includes RaceJoy Menu
The Race Director License Management tied to
Dashboard
Combined Subscription Pricing based on Results
volume
74
74. “My husband, son and a friend were able to track my whole race from
home and from two different states!! Thanks RaceJoy!!!”
GPS Runner Tracking
Transform the phone into a tracking
device
Real-time tracking on the course map
Track up to 20 people at a time
Receive Mile Splits and Alerts
Participants Cheer Runners during the
race
Seven hour battery life
RD Results in RaceJoy
GPS Splits in RD Results
Relay Support
75. Automated Setup in RunSignUp
Build or Upload your own
map
Select Buy-Out Options
Load Logo
Setup Facebook
Customizations
Setup Sponsors
Automatically Promote
76
I love the app [RaceJoy]. I think it is seriously an awesome feature and I'm happy
we were able to collaborate with you on enhancing our offering to those involved in
this event. ”
77. Easy, Open Results Upload from The Race Director, RunScore, Agee, CSV, HTML or API
Simple collaboration between Race Directors and Timers
Full searchable Results Display
• Individual Results, including custom URL and QR Code for bib printing
• Customize column order and content
• Splits and Triathlon support
• Auto-pace and Age % calculations
• Free Photo Platform integrated
• Finisher Certificate
• Video Results
• Mobile Results
• Kiosk Results
• Custom Bib & QR Code
• Notification and Runner Tracking
• Quick Widget for embedding searchable results on any website
• Free TXT of results if registration done on RunSignUp and inexpensive TXT and free email notifications for other races
78
“We added video to two of our results pages from the weekend: super easy to
set up on the RSU end (YouTube is another story), and a huge hit with the
masses. THANK YOU for making this feature available. It's something I didn't
know I would ever use, but greatly appreciate you all thinking outside the
typical registration/results box to provide what I consider the leading product in
the marketplace. Kudos.”
78. 79
“Just uploaded my first set of results. Oh my goodness! How easy!!!! I usually
put off uploading results to our previous registration site because it was so
difficult. Thank you for making this simple.”
Kiosk
Individual Results
79. Notifications
Runner, Friends and Family can register for free
notification when results are posted
Registration Path
Track a Runner
TXT, Email or RaceJoy (soon)
80
“The one thing that makes me most confident about the folks from RunSignUp is that
their hearts are in the right place. They've never failed to correct unforeseen issues in
a timely fashion. I stake my business on them.”
80. Finisher Certificate
Select from our standard Templates
Upload your Own Background Image
Add Text
Add Custom Fields
• Name
• Time
• Place
• Pace
• Etc.
81
“Just wanted to say thank you for doing a kick ass job with results and certificates.
Finally figured out how to quickly upload results from RD to RSU and stoked how
easy it was.”
81. RunScore Results
RunScore Results works for any RunScore race
• Without any changes, post results online
• Uses existing listing files for printing results to put those
fields online and make them searchable
• Add TXT and Email results messaging
• Add Photos and YouTube Video to results
• Embed results easily on multiple sites with Widget
• RaceDay Results Integration
• Also works with any RunSignUp Race
• Bi-directional syncing of participant data – make
changes in either RaceDay Results or RunScore and
those changes are synced to the other system
• Can share Results Credits with RunScore Results
82
“RunScore Results is the result of a tight integration between RunScore
and RunSignup Results, but allows RunScore users to use RunScore
Results for any race and completely controlled from RunScore.
RunScore Results is an integral part of RunScore.” ALAN JONES,
RUNSCORE FOUNDER
82. 83
Upload
SmugMug
Flickr
MarathonGuide
, etc.
Ingest
RD Photos
Storage
Tagging
Time Offset, Manual,
Crowdsourcing,
Google Vision,
Mechanical Turk
Management
Configure, Price,
Authorize
MetaData
Race, Date, Location,
Time, Bib, etc.
RaceDay Go
Participant Info,
Results
Photo
Viewing
Galleries
Sponsor
Watermarking
TXT and Email
Social Sharing
Results Links
Profile Photos
MetaData
83. Partner Program
For Timers, Multi-City Race
Series and large Running
Sites like
RunningintheUSA.org and
Road Runners Club of
America
Enables multi-level access
and control of races
Multiple Races and Race Directors
Create Race Templates for
consistency and ease of use
Foundation of Multi-City
Race Series Solution
84
Timer
Rac
e
Rac
e
Rac
e
Race
Serie
s
Rac
e
Rac
e
Rac
e
…
Race
Directo
r
Race
Directo
r
“Playmakers uses RunSignUp for our community online calendar. We have 100's of events add their
information to the community calendar on our website seamlessly with little involvement from the store.
It has saves us 50+ hours a year in managing our calendar and continually updating everything. We
also use RunSignUp for our store events. We host upwards of 20 events a year. Some of those we
charge an entry fee and most of free volunteer events. RunSignUp works equally well for both of them
but our biggest advantage has some through donations. Our old platform did not accept donations, we
have now collected $1000's of dollars by simply turning on donations for all of our events with a little
information for about our foundation.”
84. Pricing
85
Service Timer Fee RSU SignUp Other SignUp
The Race Director $495 – 1st Year
$150.yr – Normal
$300.yr – Commercial
$600/yr - Extended
RD Bibs Free Free Free
RD Corrals Free Free Free
RD SignUp Free. Optional Swiper $40 Free. Optional Swiper $40 N/A
RD Check-In Free Free Free
RD Scoring Included in The Race Director
Commercial and Extended
N/A N/A
RD Results Can purchase on Timer
Account
Unlimited Results, # of Paid
Registrants = # of free TXT
Messages. Pay for overage.
See Results and TXT Credit
Plans
RD Photos Free Free Free
85. RaceJoy PhoneTrak Pricing
Race Buys RaceJoy for Participants & Spectators
Two Options:
Event
Size
Under 10K
Distance
10K and Over
Distance
Up to 3,000 $350 $750
Up to 10,000 $950 $1,500
Up to 15,000 $1,750 $3,000
“Loved this app. So many details available. Easy to use. Just pick
event & the athletes you want to track. Plus many more features! ”
Under 10K
Distance
10K and Over
Distance
$0.25 per
participant
$0.50 per
participant
Processing Fees Upfront Buy-Out
88. Summary
Committed to the Running Community
Enable local running communities to thrive
Focus on the backend technology and making it
easy
Listening to user feedback
89
“I've checked out most of the major online registration platforms. Plymouth
Rock Racing chose RunSignUp because it is the most user friendly and
fully featured registration platform on the web. You guys are kicking your
competition’s ass. ”
89. Scalability & Availability
Handles Huge Burst of Opening Day (50,000 registrations
in 7 minutes
Leverage our AWS Cloud Technology
99.9981% Uptime in 2013
99.9986% Uptime in 2014
99.9984% Uptime in 2015
100.000% Uptime in 2016
PCI Level 1 Security Audited
90
91. Affiliate Program
Partner Websites can easily list
Races from RunSignUp
Widget makes it easy to put up
races in your area on your website
Full API Access
Affiliate share of 15% of processing
fee
Many Affiliates today:
RunningintheUSA.com
Road Race Place
FindaRace.org
Houston Running Calendar
Races benefit from automatic
expanded exposure
https://runsignup.com/Affiliate
92
92. How RunSignUp Works
Race Directors
1. Create their Race Page with a 6 Step Wizard
2. Customize the race by adding options
3. Publish their race to Runners on RunSignUp and even on your own website!
4. Access Reports on Participants, financials, donations, give aways, etc.
Runners
1. Find the race via embedded in race website, search, email, Facebook, etc.
2. Signup securely with any credit card
3. Make donations, become a fundraiser, buy items in your store
4. Receive Confirmation email
93
“RunSignUp has emerged as a real innovator in the running community. We
have been working with them for over two years now on how to make races
easier to find and more accessible to runners.”
93. Key Advantages of RunSignUp
Clean, fast and easy – for the race director and the runner
No advertising and no spam
Put registration right on your own website with our Widgets
Lower processing fees and faster payment
Social Marketing – Facebook, Twitter, Free Email Marketing
Mobile Registration
Large Race Features and Scalability
Timer – Race Director Collaboration
Solutions
Fundraising, Results, Timers, Multi-City Races, Wave Races, Groups &
Teams, Corporate Team Races, Triathlons, Race Day Registration &
Kiosks, Series Scoring
Club and Coaching Membership Services
Built for Runners by Runners 94