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Qualtrics
Panel Management
The future of market research
SM
Product Tour
Win Q Swag Now
SM
tinyurl.com/webinarquiz
Qualtrics
Panel Management
SM
Introduction
Qualtrics Overview
Qualtrics Panel Management
Demo
Q&A
SM
Braydon Anderson
marketing
Andrew Peterson
subject matter expert
Brands & Organizations
8.1K+
of the top 100
business schools
99
Users
2.3M+
Used In
Countries
75+
The World’s
Leading
Insight
Platform
PROVO / USA
DUBLIN / IRL
SYDNEY / AUS
SEATTLE / USA
Customer Insights
Voice of the Customer Programs
Customer Satisfaction Surveys
Net Promoter Systems
Website Experience Feedback
Employee Insights
360-degree Employee Feedback
Employee Engagement Surveys
Employee Satisfaction Surveys
Exit Interviews
Market Insights
Ad Testing
Concept Testing
Market Research
Academic Studies
All your insights in one place
The future
of market
research
o  Leaders today want more data.
o  How do researchers keep up with
the demands?
o  They want it faster.
Qualtrics Panel Management
SM
What is Panel Management?
o  Opt-in
o  Agreed
INCENTIVE COMMITMENT
o  Surveys
o  On-going Basis
Benefits of
having your
own Panel
Benefits of
having your
own Panel
Benefits of
having your
own Panel
Benefits of
having your
own Panel
Benefits of
having your
own Panel
It’s Simple
Past
Future
Slow
Past
Get Request
Present Findings
Fast
Future
Get Request
Present Findings
Disjointed Systems
Past Vendor A
Customer Satisfaction Program
Vendor B
Panel Management
Vendor C
Ad Hoc Market Research
[+]
Vendor D
Website Feedback
Singular Platform
Future
ü  Lower the Learning Curve
ü  Eliminate Data Silos
ü  Cut Costs
ü  Monitor the Respondent Experience
Manual
Past
Automated
Future
Automated
Opt-Out Management
Automated
Future
Automated
Contact Frequency Controls
Automated
Future
Automated
Deduplication
Automated
Future
Automated
Response History Tracking
Feedback
One-Dimensional Recruitment
Past
Hi	
  John,	
  
	
  
Because	
  you	
  are	
  one	
  of	
  our	
  most	
  loyal	
  customers,	
  we	
  would	
  like	
  to	
  invite	
  you	
  to	
  
join	
  our	
  exclusive	
  ACME	
  Feedback	
  Panel.	
  As	
  a	
  member	
  of	
  the	
  panel,	
  you	
  will	
  be	
  
invited	
  to	
  take	
  part	
  in	
  important	
  surveys	
  about	
  our	
  products	
  and	
  services.	
  You	
  
can	
  expect	
  to	
  receive	
  approximately	
  1-­‐2	
  surveys	
  per	
  month.	
  
	
  
Should	
  you	
  decide	
  to	
  parIcipate,	
  you	
  will	
  be	
  entered	
  to	
  win	
  a	
  $100	
  ACME	
  GiM	
  
Card	
  every	
  month.	
  
	
  
To	
  join,	
  please	
  follow	
  the	
  link	
  below:	
  
	
  
Join	
  Now	
  
	
  
As	
  always,	
  thank	
  you	
  for	
  being	
  a	
  great	
  customer.	
  
	
  
Sincerely,	
  
	
  
Braydon	
  Anderson	
  
Market	
  Research	
  Manager	
  
ACME	
  CorporaIon	
  
Multidimensional Recruitment
Future
Site Intercept
Multidimensional Recruitment
Future
QR Codes
Multidimensional Recruitment
Future
Social Media
Multidimensional Recruitment
Future
In-Person
Join Our
Feedback Panel
Right Here.
Right Now.
Please provide the following
Login Portals
Past
Intelligent Emails
Future
Mobile-Challenged
Past
Mobile-Friendly
Future
Device Detection Responsive Themes Compatibility Advisor
Complex Redemption
Past
Insufficient Points Insufficient Points Insufficient Points
Insufficient Points Claim for 1680 PointsClaim for 2250 Points
Welcome Andrew. You have 2500 points to spend.
Rewards Automation
Future Get Rewards
Earn 50 points and we’ll instantly send you an email with a $10 Tango Card. It’s that easy.
Past
“It’s easy”
“It’s hard”
Future
Collect.
Analyze.
Act.
Powerful survey engine
Automated Recruitment
Contact Frequency
IncentivesSegmentation
Respect Opt
Outs
Over
40 languages
World-class
Training and
Support
SM
Success
Stories
“Because of the branded panel we created using Target Audience, I can
do more research and our surveys break through the clutter.
Additionally, the rich respondent profiles help me target my surveys in a
matter of minutes. I can send surveys to the right people and I don't
worry about inundating alumni with too many feedback requests.”
- Jean Romeo, Director of Market Research
1 2,500 50-75%
PERSON
RESEARCH TEAM
ALUMNI PANEL
MEMBERS
RESPONSE
RATE
By recruiting their own
alumni panel, Dartmouth
saves money, conducts
more research, and
increases response rates.
With Qualtrics, Gogo’s
research team reduced
research spend and cut
turnaround time from 12
to 2 weeks.
“It wasn’t worth the effort or time that I was putting in trying to
get our vendor to make changes quickly. Now, using Qualtrics, we
can make survey changes and get results in no time. It’s been a
great benefit to the team and to the business.”
- Alyssa Hayes, Manager, Global Insights
8,700 800 4
USER
AIRCRAFTS
EMPLOYEES TEAM
MEMBERS
6,500 4x
PANEL
MEMBERS
MORE
RESEARCH
Q&A

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