This document discusses quality improvement and cost reduction in healthcare. It outlines that quality improvement aims to enhance safety, effectiveness, efficiency, patient-focus, and equity. This is achieved through methods like streamlining processes, implementing improved methodologies, and using electronic health records. The document then discusses causes of poor quality and high costs, including issues related to people, machines, management, materials, environment, and methods. It also outlines benefits of quality improvement like better health outcomes and reduced costs. Overall, the document provides an overview of quality improvement in healthcare.

1. {
QUALITY
IMPROVEMENT &
COST REDUCTION
Prepared By : Apoorva Bauskar
F.Y. M.pharm QAT Sem II
Guided By : Dr S.P. Mahaparale
Roll No : 517

2.  Sporadic & Chronic Qualtiy Problems.
 Need for quality improvement & cost
reduction.
 Causes of Poor Quality & High Cost.
 Provide Remedy & Prove its Effectiveness
for improving Quality.
 Resistance to Change
 Institute Controls to Hold the Gains
CONTENTS

3. SPORADIC & CHRONIC
QUALITY PROBLEMS

4. { {SPORADIC QUALITY
PROBLEM
 Sudden adverse
change.
 Requires remedy by
restoring status.
 Dramatic.
 Require immediate
action.
 Evitable.
 Solved by fixing
control process.
CHRONIC QUALITY
PROBLEM
 Long standing
situation.
 Requires remedy by
changing status.
 Not dramatic.
 Require long time
for action.
 Inevitable.
 Solved by value
engineering & six
sigma.

6.  Healthcare, safety, efficiency and equitability are few of the concerned
facts which every human must remain aware about.
 With the improvement of technology and science, improving quality
in healthcare has become important.
 quality improvement is meant for enhancing safety, effectiveness, and
efficiency which is achieved by deploying various methods.
 Both qualitative and quantitative healthcare improvement has
become imperative.
 The main reason behind the quality improvement of healthcare is
that, if the healthcare practice institutions are stuck with the
traditional concepts with no further enhancements, it will fail in
generating better results.
NEED FOR QUALITY IMPROVEMENT
& COST REDUCTION

7.  Streamlining the changes into the system, a new level of
performance can be achieved.
 Replacing the inefficient parts of the structures with new
inventions can prove to be worthy.
 For the proven efficiencies, improved methodologies are
implemented in healthcare on a global scale.
 Digital version of patient’s health record or simply the EHR-
Electronic Health Records software renders real-time records
that are patient-centred.
 The EHR contains medical and treatment histories of a patient.
EHR system is prepared at the doctor office that goes beyond
standard clinical data and features a broader view of the health
standard of a patient.

8.  Safety- It renders a protective shield that avoids the patients from
injuries for the care.
 Effectiveness- Basing on the knowledge of science, the healthcare
services are rendered as would be beneficial for the patient and avoid
the services that are not profitable.
 Patient-Focused- The provided health-care is as per preferences of any
individual patient. The requirements and values of healthcare ensure
the patients with precise clinical decisions.
 Real-time- Quality improvement in healthcare reduces the time of
lingering which may sometimes are harmful when delayed.
 Efficiency- It avoids certain wastes that include effort, idea, supply as
well as equipment.
 Equitability- Basing on personal characteristics, the rendered healthcare
quality mustn’t differ.
AIMS OF QUALITY
IMPROVEMENT

9. Enhance the readability of the patient’s
health condition.
Yielding better results.
Lessens the time of healthcare initiatives.
 Consulting the concerned specialist.
 Improve health services for individuals and
population to increase the desired health
outcomes with reduced costs.
BENEFITS OF QUALITY
IMPROVEMENT

10. Man
1. Lack of motivation.
2. Fear, stress , etc.
3. Lack of training skills.
4. Unqualified personnel.
5. People taking shortcuts.
CAUSES OF POOR QUALITY &
HIGH COST

11. Machine
1. Lack of capability.
2. Lack of maintenance.
3. Non-availability of spares.
4. Wear & tear.
5. Improper setup/calibration.
6. Outdated Technology.

12.  Management
1. Lack of vision, mission, value system.
2. Failing to identify or understand customer needs.
3. Short term planning.
4. Poor planning.
5. Flawed incentives & indicators.
6. Favoritism.
7. Lack of supervision or monitoring.
8. Attitude towards change.
9. Lack of decision making & communication skills.
10. Lack of process understanding.

13. Material
1. Low grade material.
2. Unspecified material.
3. Variation.
Environmental Conditions
1. Humidity.
2. Temperature.
3. Lighting.

14. Method
1. Lack of procedures.
2. Procedures not followed.
3. Conflicting Requirements.
4. Procedures not communicated.
5. Too rigid or to relaxed requirements.

15. THANK YOU