School of Education-Minhaj University, Lahore
Quality Assurance in UK Higher Education
Presented By: Shaharyar Shoukat
PhD (Education) Scholar
MUL-LHR
Presented To: Dr. Muhammad Akram
Associate Professor
IER-PU-LHR
………
………
Quality Assurance in Higher Educational Management
Outline
1. Introduction
2. Historical Evolution of Quality Assurance in UK Higher Education
3. Structure of the UK Higher Education System
4. Key Stakeholders in UK Higher Education Quality Assurance
5. The UK Quality Code for Higher Education
6. The Bologna Process and Its Role in UK Higher Education
7. Mechanisms of Quality Assurance in UK Higher Education
8. The Teaching Excellence Framework (TEF)
9. The Research Excellence Framework (REF)
10.Challenges and Issues in UK Higher Education QA
Quality Assurance in Higher Educational Management
1-Introduction
Definition
Quality assurance in higher education is the planned and systematic review of an
institution or program to determine if acceptable standards of education, scholarship,
and infrastructure are being met, maintained, and enhanced (Harvey & Green, 1993).
Key Elements of QA:
Continuous improvement
Accreditation & external evaluations
Institutional self-assessment
Student-centered learning outcomes
Quality Assurance in Higher Educational Management
Importance of QA in Higher Education
QA plays a vital role in maintaining academic excellence, institutional credibility, and student success.
Ensures High Academic Standards
• Maintains consistency in teaching, assessment, and curriculum quality.
Enhances Institutional Reputation
• Universities with strong QA policies attract top faculty, researchers, and students.
Improves Student Learning Outcomes
• Ensures students gain relevant knowledge, skills, and competencies.
Supports National & International Recognition
• Facilitates global degree recognition (e.g., UK universities aligning with the Bologna Process).
Encourages Continuous Improvement
• QA frameworks promote self-assessment and accountability in higher education institutions.
Supporting Research
“Quality assurance processes in education help institutions systematically assess, enhance, and improve their academic
offerings, ultimately benefiting students and society.” (Dill, 2007)
Quality Assurance in Higher Educational Management
The Role of QA in Ensuring Academic Integrity & Student Success
How QA Protects Academic Integrity?
Prevents academic fraud (e.g., plagiarism, fake degrees)
Ensures fairness in grading, admissions, and research ethics
Monitors faculty performance for consistent teaching quality
Upholds accreditation standards for degree validity
QA's Role in Student Success
Ensures employability skills: QA frameworks ensure students receive industry-
relevant education.
Improves student engagement: Encourages interactive learning, feedback systems,
and performance evaluations.
Guarantees fair assessments: QA ensures that exams and coursework are graded
transparently.
Supports career progression: Degrees from accredited institutions enhance graduate
employability.
Quality Assurance in Higher Educational Management
2-Historical Evolution of Quality Assurance in UK Higher Education
Pre-20th Century – Informal Self-Regulation
• Universities operated autonomously with self-imposed standards.
• Institutions like Oxford (est. 1096) and Cambridge (est. 1209) had internal governance
systems.
• No formalized QA frameworks—academic quality relied on reputation and peer review.
• Degrees were conferred without standardized national regulations.
Reference
“Historically, British universities functioned with remarkable independence, relying on
informal peer review and traditions to maintain educational standards.” (Brennan, 1997)
Quality Assurance in Higher Educational Management
20th Century – The Expansion of Higher Education
Why Did QA Become a Concern?
• Rapid expansion of higher education institutions (HEIs).
• Increasing student enrolments demanded consistent academic standards.
• Government involvement led to centralized funding and oversight.
Key Developments
• 1919 – Formation of the University Grants Committee (UGC)
 Established to allocate government funding to universities.
 Encouraged universities to maintain high academic standards.
• Expansion of Higher Education (1960s–1980s)
 Increase in student numbers and establishment of new universities.
 Greater need for national standards and external monitoring.
Quality Assurance in Higher Educational Management
1990s – The Rise of External Quality Assurance
Increased Demand for External Quality Monitoring
• Expansion of higher education and funding led to greater accountability.
• The government sought to assess and maintain quality across institutions.
• Public demand for transparency and performance assessment grew.
Establishment of the Quality Assurance Agency (QAA) – 1997
• Created to oversee the quality and standards of UK higher education.
• Introduced external reviews, periodic institutional assessments, and benchmarking against national criteria.
• Developed the UK Quality Code for Higher Education, setting expectations for academic quality and
student outcomes.
Reference
“The QAA’s role in the late 1990s marked a transition from self-regulation to a structured external quality
assurance system in UK higher education.” (Harvey & Newton, 2004)
Quality Assurance in Higher Educational Management
2000s–Present – Modern QA Frameworks
Introduction of the Teaching Excellence Framework (TEF) – 2017
• Designed to assess teaching quality, student experience, and graduate outcomes.
• Institutions rated as Gold, Silver, or Bronze based on performance.
Higher Education and Research Act (2017)
• Established the Office for Students (OfS) as the primary regulatory body.
• Aimed to improve competition and student choice in higher education.
Increased Role of the Office for Students (OfS)
• Replaced the Higher Education Funding Council for England (HEFCE).
• Focused on student satisfaction, access, and participation.
• Enforced compliance with quality and funding regulations.
Reference
“Higher education quality assurance in the 21st century must balance innovation, regulatory requirements, and
evolving student expectations.” (Tight, 2020)
Quality Assurance in Higher Educational Management
3-Structure of the UK Higher Education System
Types of Institutions in UK Higher Education
Public and Private Universities
• Public universities receive government funding and follow national quality standards.
• Private universities operate independently with tuition-based funding and must meet accreditation
requirements.
Higher Education Colleges
• Offer specialized education, often in vocational or professional fields.
• Can award degrees in collaboration with universities or independently if granted degree-awarding powers.
Alternative Providers
• Non-traditional education institutions offering higher education qualifications.
• Typically focus on niche areas such as business, creative industries, and professional training.
• Subject to regulation by the Office for Students (OfS) to maintain quality assurance.
Quality Assurance in Higher Educational Management
Degree Levels in UK Higher Education
Undergraduate Degrees (Level 4–6)
• Bachelor’s degrees (BA, BSc, BEng) typically take three to four years.
• Higher National Diplomas (HND) and Foundation Degrees offer alternative entry pathways.
Postgraduate Degrees (Level 7–8)
• Master’s degrees (MA, MSc, MBA) generally require one to two years.
• Postgraduate Diplomas (PGDip) and Postgraduate Certificates (PGCert) provide shorter
qualifications.
Doctoral Studies (Level 8)
• Doctor of Philosophy (PhD) typically takes three to five years.
• Professional doctorates (EdD) focus on industry-specific research.
Quality Assurance in Higher Educational Management
Regulatory Framework
Regulatory Bodies in UK Higher Education
• Quality Assurance Agency for Higher Education (QAA): Ensures institutions meet
quality standards.
• Office for Students (OfS): Regulates student experience, funding, and access to higher
education.
• Higher Education Statistics Agency (HESA): Collects and analyzes student and
institutional data.
• Teaching Excellence Framework (TEF): Assesses institutions based on teaching
quality.
• Research Excellence Framework (REF): Evaluates research impact and quality at
institutions.
Quality Assurance in Higher Educational Management
Key Stakeholders in UK Higher Education Quality Assurance
Quality Assurance Agency for Higher Education (QAA)
Role and Responsibilities
• The QAA is an independent body responsible for monitoring and advising on standards and quality in
UK higher education.
• Develops the UK Quality Code for Higher Education, setting national expectations for academic
standards.
• Conducts external quality assessments, including institutional reviews and audits.
Impact on Quality Assurance
• Ensures institutions meet national and global accreditation standards.
• Provides guidelines for continuous improvement and innovation in teaching and assessment.
Reference
“The QAA plays a critical role in safeguarding academic standards and enhancing quality assurance across UK
higher education.” (Brennan & Shah, 2000)
Quality Assurance in Higher Educational Management
Office for Students (OfS)
Role and Responsibilities
• A public regulatory body overseeing higher education providers in England.
• Ensures fair access, student success, and high-quality teaching.
• Monitors financial sustainability and student protection policies.
Impact on Quality Assurance
• Holds institutions accountable for student experience, learning outcomes, and institutional integrity.
• Implements policies to improve diversity, inclusion, and student engagement.
Reference
“The OfS regulates higher education in England with a focus on student outcomes and institutional
accountability.” (Department for Education, 2018)
Quality Assurance in Higher Educational Management
Higher Education Statistics Agency (HESA)
Role and Responsibilities
• The UK's official agency for higher education data collection and analysis.
• Gathers statistics on student demographics, employability, institutional performance, and
funding.
• Provides data-driven insights to inform government policies and institutional strategies.
Impact on Quality Assurance
• Helps institutions benchmark their performance against national standards.
• Supports decision-making for resource allocation, student services, and academic
improvement.
Reference
“HESA’s comprehensive data collection contributes to evidence-based policymaking and
institutional quality enhancement.” (HESA, 2022)
Quality Assurance in Higher Educational Management
The Teaching Excellence Framework (TEF)
Role and Responsibilities
• A national assessment framework evaluating teaching quality at UK higher
education institutions.
• Measures teaching excellence, learning environment, and student outcomes.
• Institutions receive Gold, Silver, or Bronze ratings based on their performance.
Impact on Quality Assurance
• Encourages teaching innovation and continuous improvement.
• Provides students with comparative information on institutional teaching quality.
Reference
“The TEF provides a structured approach to assessing and improving teaching quality in
UK higher education.” (Gunn & Fisk, 2018)
Quality Assurance in Higher Educational Management
The Research Excellence Framework (REF)
Role and Responsibilities
• Evaluates the quality of research output, impact, and environment at UK
institutions.
• Determines government funding allocation for research activities.
• Assesses research contributions to society, economy, and policy development.
Impact on Quality Assurance
• Encourages universities to focus on high-quality research and societal impact.
• Strengthens global reputation and competitiveness of UK research institutions.
Reference
“The REF plays a critical role in enhancing research standards and accountability in UK
higher education.” (Higher Education Funding Council for England, 2014)
Quality Assurance in Higher Educational Management
Professional, Statutory, and Regulatory Bodies (PSRBs)
Role and Responsibilities
• Ensure that specific professional degrees meet industry standards.
• Provide accreditation and licensing for programs in fields such as law, medicine,
engineering, and business.
• Collaborate with universities to align academic curricula with professional competencies.
Impact on Quality Assurance
• Guarantees that graduates meet professional and industry requirements.
• Strengthens university-industry relationships and enhances employability outcomes.
Reference
“PSRBs contribute to the alignment of academic qualifications with professional practice and
industry demands.” (QAA, 2021)
Quality Assurance in Higher Educational Management
Universities' Internal Quality Assurance (IQA) Teams
Role and Responsibilities
• Conduct internal teaching evaluations, program reviews, and faculty assessments.
• Implement institutional quality enhancement strategies.
• Ensure compliance with QAA, TEF, and regulatory body requirements.
Impact on Quality Assurance
• Promotes a culture of continuous improvement and self-regulation.
• Enhances teaching quality, curriculum design, and student services.
Reference
“Internal quality assurance processes help universities maintain high academic and
institutional standards.” (Harvey, 2016)
Quality Assurance in Higher Educational Management
Student Participation in Quality Assurance
Role and Responsibilities
• Students are actively involved in course evaluations, governance, and feedback mechanisms.
• Represented in academic committees, quality review panels, and accreditation processes.
• Contribute to shaping policies related to teaching, assessment, and learning environments.
Impact on Quality Assurance
• Strengthens student-centered learning approaches.
• Provides valuable insights for continuous institutional improvement.
Reference
“Student engagement in quality assurance is essential for creating a responsive and inclusive higher education
system.” (Trowler, 2010)
Quality Assurance in Higher Educational Management
The UK Quality Code for Higher Education
• The UK Quality Code for Higher Education is the definitive reference for
maintaining academic standards and enhancing quality in UK higher education.
• Developed by the Quality Assurance Agency for Higher Education (QAA), it
ensures consistency and accountability across all UK institutions.
• Provides a shared framework that universities and colleges must follow to uphold
excellence in teaching, learning, and student support.
Reference
“The UK Quality Code is a fundamental tool for safeguarding academic standards and
ensuring students receive a high-quality educational experience.” (QAA, 2023)
Quality Assurance in Higher Educational Management
Purpose and Importance of the UK Quality Code
Why is the Quality Code Important?
• Establishes minimum academic standards for all higher education providers.
• Ensures student protection, fairness, and transparency in education.
• Guides institutions in continuous improvement of teaching and learning.
• Aligns UK higher education with international benchmarks.
How Does It Benefit Higher Education Institutions?
• Provides a structured approach to course design, assessment, and student support.
• Encourages consistency and accountability in educational policies.
• Helps institutions prepare for external audits and accreditation.
Quality Assurance in Higher Educational Management
Core Values and Principles of the UK Quality Code
Core Values
• Academic Integrity: Ensuring transparency in assessments and qualifications.
• Inclusivity: Providing equal opportunities for all students.
• Student-Centered Learning: Enhancing student engagement and experience.
• Continuous Improvement: Encouraging self-evaluation and innovation.
• Global Recognition: Aligning with international higher education standards.
Principles Guiding the Quality Code
• Institutions must provide a high-quality education that meets student needs.
• Higher education providers must support diversity, accessibility, and progression.
• Universities should have robust internal monitoring to enhance teaching and learning.
• Assessment methods should be fair, reliable, and transparent.
Quality Assurance in Higher Educational Management
Three Key Elements of the UK Quality Code
1. Expectations – What Higher Education Providers Must Meet
• Institutions must deliver high-quality education that meets national academic standards.
• Students must have access to a well-structured curriculum, fair assessments, and appropriate support
services.
• Providers must ensure staff competency, academic integrity, and student engagement.
2. Practices – Effective Ways to Meet Expectations
• Implementing clear policies for teaching, assessment, and student welfare.
• Ensuring academic staff receive continuous training and development.
• Regularly reviewing curriculum content and assessment methods.
3. Advice and Guidance – Supporting Implementation
• Institutions receive best practices and case studies to help them improve.
• QAA provides guidance on policy updates, external audits, and performance reviews.
• Encourages the use of student feedback and academic research to enhance learning experiences.
Quality Assurance in Higher Educational Management
How the UK Quality Code Aligns with Global Higher Education Standards
Alignment with International Quality Frameworks
• The UK Quality Code is designed to align with international higher education standards, including:
• Bologna Process and European Higher Education Area (EHEA) – Supports credit transfer and
degree recognition across Europe.
• UNESCO Guidelines on Quality Provision in Cross-Border Higher Education – Ensures mobility
and comparability of UK degrees.
• International Network for Quality Assurance Agencies in Higher Education (INQAAHE) –
Promotes best practices in QA worldwide.
Impact on International Recognition
• Enhances global credibility of UK degrees and qualifications.
• Encourages international collaborations, student exchanges, and research partnerships.
• Supports transnational education (TNE) by ensuring UK institutions maintain quality in overseas
campuses.
Quality Assurance in Higher Educational Management
The Bologna Process and Its Role in UK Higher Education
• The Bologna Process is a European initiative launched in 1999 to create a coherent and
comparable higher education system across Europe.
• Aims to enhance academic mobility, employability, and international cooperation in
higher education.
• Establishes the European Higher Education Area (EHEA), ensuring degree
recognition and standardization across member countries.
Reference
“The Bologna Process is an intergovernmental initiative aimed at harmonizing higher education structures to
facilitate mobility, employability, and academic quality.” (European Commission, 2021)
Quality Assurance in Higher Educational Management
The UK’s Participation in the Bologna Process
UK Involvement Since 1999
• The UK was one of the original signatories of the Bologna Declaration in 1999.
• Implemented the three-cycle system (Bachelor’s, Master’s, Doctorate) to align with European standards.
• Integrated the European Credit Transfer and Accumulation System (ECTS) to enhance student mobility.
• Contributed to the development of EHEA-wide quality assurance policies.
Significance of UK’s Participation
• Allowed UK degrees to be recognized across Europe, facilitating student and faculty exchange.
• Strengthened the global competitiveness of UK higher education institutions.
• Ensured compliance with European QA frameworks, benefiting students and institutions.
Reference
“The UK’s commitment to the Bologna Process has helped align its higher education system with international
standards, improving degree recognition and mobility.” (Wachter, 2004)
Quality Assurance in Higher Educational Management
Key Principles of the Bologna Process
Three-Cycle System
• Introduced a standardized higher education structure across Europe.
• Divided into three levels:
o Bachelor’s Degree (Level 6 – typically 3–4 years).
o Master’s Degree (Level 7 – typically 1–2 years).
o Doctoral Degree (Level 8 – typically 3+ years).
Quality Assurance in Higher Educational Management
Key Principles of the Bologna Process
European Credit Transfer and Accumulation System (ECTS)
• Provides a common framework for measuring academic credits.
• Ensures credits are transferable across European institutions, enhancing student mobility.
• Typically:
o Bachelor’s Degree: 180–240 ECTS credits.
o Master’s Degree: 60–120 ECTS credits.
o Doctoral Studies: No fixed ECTS requirement.
Mutual Recognition of Degrees in the European Higher Education Area (EHEA)
• Degrees awarded by any EHEA country are recognized across member states.
• Supports cross-border education, joint degree programs, and international student exchange.
• Enhances employability of graduates across European job markets
Quality Assurance in Higher Educational Management
Impact on Quality Assurance in UK Higher Education
Degree Comparability Across Europe
• UK degrees are recognized in all EHEA member states, facilitating academic and professional
mobility.
• Encourages collaborative research and dual-degree programs.
• Increases international student enrollments in UK institutions.
The Role of QAA in Ensuring Bologna Alignment
• The Quality Assurance Agency (QAA) ensures UK institutions align with EHEA quality standards.
• Implements external quality audits to maintain Bologna compliance.
• Adapts QA policies to reflect European higher education developments.
Reference
“UK higher education institutions continue to follow the Bologna Process guidelines to ensure their
degrees remain competitive and internationally recognized.” (QAA, 2022)
Quality Assurance in Higher Educational Management
Challenges Post-Brexit
UK Remains in Bologna Process but Faces Degree Recognition Issues
• Despite Brexit, the UK remains part of the Bologna Process and EHEA.
• Some European countries have raised concerns about automatic degree recognition post-Brexit.
• Need for bilateral agreements to secure continued degree recognition across the EU.
Academic Mobility and International Partnerships
• Brexit has impacted student exchange programs, particularly with the loss of Erasmus+
participation.
• UK introduced Turing Scheme as an alternative, but its scope is still developing.
• Collaborative research funding from EU programs (e.g., Horizon Europe) faces uncertainties.
Reference
“Post-Brexit, UK institutions must navigate new challenges in academic mobility and degree recognition
while maintaining alignment with Bologna Process principles.” (Marginson, 2021)
Quality Assurance in Higher Educational Management
Mechanisms of Quality Assurance in UK Higher Education
Internal Quality Assurance (IQA)
Institutional Self-Evaluation and Audits
• Universities conduct regular self-assessments to measure teaching quality, curriculum effectiveness,
and student outcomes.
• Internal audits ensure compliance with regulatory standards and identify areas for improvement.
• Institutions submit quality enhancement reports to governing bodies.
Learning and Teaching Enhancement Strategies
• Continuous development of teaching methods, assessment techniques, and curriculum innovation.
• Use of blended learning, technology integration, and pedagogical research to enhance learning.
• Faculty participation in training workshops and teaching excellence initiatives.
Quality Assurance in Higher Educational Management
Mechanisms of Quality Assurance in UK Higher Education
Role of Student Feedback in Quality Assurance
• Institutions collect student opinions on teaching quality, course structure, and overall experience.
• Regular course evaluations and student surveys inform academic decisions.
• Student representation in governance bodies and quality assurance panels.
Peer Review and Faculty Development Programs
• Academic programs undergo peer evaluation by faculty members from other institutions.
• Faculty engage in mentorship, teaching observations, and continuous professional development
(CPD).
• Encourages a culture of academic reflection, improvement, and knowledge sharing.
Quality Assurance in Higher Educational Management
External Quality Assurance (EQA)
Institutional Reviews (by QAA)
• The Quality Assurance Agency (QAA) conducts institutional reviews to assess higher education
providers.
• Ensures compliance with the UK Quality Code for Higher Education.
• Institutions receive recommendations for continuous improvement and risk-based monitoring.
Accreditation by Professional Bodies
• Some programs require external accreditation by professional, statutory, and regulatory bodies
(PSRBs).
• Examples include General Medical Council (GMC) for medicine, Law Society for legal education,
and Engineering Council for engineering degrees.
• Ensures that graduates meet industry and professional competency requirements.
Quality Assurance in Higher Educational Management
External Quality Assurance (EQA)
Periodic Programme Reviews
• Institutions must conduct regular curriculum and program evaluations to maintain academic standards.
• Reviews assess course content, teaching effectiveness, student performance, and employment outcomes.
• Programs may be updated or restructured based on industry trends and student needs.
The National Student Survey (NSS) and Graduate Outcomes Survey
• The NSS collects feedback from final-year students on teaching quality, learning resources, and academic
support.
• The Graduate Outcomes Survey tracks student career progression 15 months after graduation.
• Provides critical data for universities to enhance employability support and curriculum design.
Reference
“External quality assurance mechanisms, including institutional reviews and national surveys, ensure that UK higher
education maintains international credibility and student satisfaction.” (QAA, 2022)
Quality Assurance in Higher Educational Management
The Teaching Excellence Framework (TEF)
• The Teaching Excellence Framework (TEF) is a national assessment framework
introduced in 2017 to evaluate and improve teaching quality in UK higher education
institutions.
• It was designed to ensure students receive high-quality education and that institutions
focus on teaching excellence alongside research performance.
• TEF categorizes universities into Gold, Silver, or Bronze ratings based on their
performance.
Reference
“The TEF was established to improve the transparency of teaching quality in higher education
and guide student choice.” (Office for Students, 2017)
Quality Assurance in Higher Educational Management
TEF’s Role in Quality Assurance and Ranking UK Universities
How TEF Contributes to QA
• Encourages teaching innovation and curriculum enhancement.
• Promotes data-driven assessments of institutional performance.
• Helps universities benchmark their teaching quality against national standards.
• Provides prospective students with insights into teaching quality when selecting universities.
Impact on UK University Rankings
• TEF ratings are considered in national league tables.
• Institutions with higher TEF ratings attract more students and funding.
• Affects international reputation and employer perception of graduates.
Reference
“The TEF acts as a mechanism for recognizing excellence in teaching and learning, guiding both students and
institutions.” (Gunn & Fisk, 2018)
Quality Assurance in Higher Educational Management
TEF Assessment Criteria
1. Teaching Quality
• Assesses lecturer effectiveness, student engagement, and use of innovative teaching methods.
• Evaluates the quality of academic support and personalized learning approaches.
2. Learning Environment
• Measures availability and quality of learning resources.
• Assesses inclusivity, academic support, and student progression opportunities.
3. Student Outcomes and Graduate Employability
• Evaluates student success rates, employability statistics, and salary prospects.
• Uses data from the Graduate Outcomes Survey and National Student Survey (NSS).
Reference
“The TEF’s criteria reflect a shift towards measuring universities’ teaching effectiveness based on student
experiences and graduate outcomes.” (Richardson, 2019)
Quality Assurance in Higher Educational Management
TEF Ratings – Gold, Silver, and Bronze and Their Impact
TEF Rating System
• Gold: Institutions deliver consistently outstanding teaching, learning, and outcomes.
• Silver: Institutions provide high-quality teaching in most areas, with room for further
improvement.
• Bronze: Institutions meet minimum quality standards but require significant improvements.
Impact of TEF Ratings
• Universities with Gold ratings gain a competitive advantage in student recruitment.
• Silver and Bronze ratings may affect institutional reputation and funding opportunities.
• Employers and international institutions use TEF rankings to assess degree credibility.
Quality Assurance in Higher Educational Management
The Research Excellence Framework (REF)
• The Research Excellence Framework (REF) is the UK’s national system for assessing
the quality of research in higher education institutions.
• Conducted approximately every six years, REF evaluates the impact, significance, and
environment of research activities.
• Determines how government research funding is allocated to universities.
Reference
“The REF is a performance-based funding system designed to measure and enhance research quality in UK higher
education institutions.” (Higher Education Funding Council for England, 2014)
Quality Assurance in Higher Educational Management
Purpose and Significance in HE Funding
Why is REF Important?
• Directly impacts research funding allocation from government bodies (e.g., UK Research and
Innovation).
• Ensures that publicly funded research delivers real-world impact.
• Helps benchmark UK universities in global research rankings.
• Encourages institutions to focus on high-quality, impactful research.
Funding Allocation Based on REF
• Institutions with higher REF scores receive greater funding.
• Supports research-intensive universities in maintaining world-class facilities and attracting top
researchers.
Quality Assurance in Higher Educational Management
Assessment Criteria for REF
1. Research Output (60%)
• Evaluates the originality, significance, and rigor of published research.
• Includes journal articles, books, patents, and creative works.
2. Research Impact (25%)
• Assesses how research contributes to society, the economy, culture, and public policy.
• Requires universities to submit case studies demonstrating real-world applications of their
research.
3. Research Environment (15%)
• Examines institutional support for research activities.
• Measures research strategy, infrastructure, funding, and staff development.
Quality Assurance in Higher Educational Management
Impact on Institutional Research Rankings
How REF Influences University Rankings
• REF scores directly impact university league tables and reputation.
• Universities with high REF ratings attract top researchers, students, and external funding.
• Institutions often use REF scores as a marketing tool to demonstrate research excellence.
Strategic Implications for Universities
• Universities focus on publishing in high-impact journals to improve REF scores.
• Encourages collaboration with industry and policymakers to enhance research impact.
• Drives competition among institutions for research funding and talent acquisition.
Quality Assurance in Higher Educational Management
Challenges and Adaptations in REF Methodology
Key Challenges in REF
• Overemphasis on measurable impact: Critics argue that some forms of research, such as theoretical work,
receive less recognition.
• Pressure on faculty: Institutions place high expectations on academics to publish in top-tier journals.
• Potential bias: Some disciplines, such as STEM fields, receive more funding and visibility compared to
humanities and social sciences.
Recent Adaptations to REF
• More inclusive assessment criteria to recognize diverse research outputs.
• Focus on interdisciplinary research to reflect real-world problem-solving.
• Increased emphasis on long-term impact, rather than just immediate societal benefits.
Reference
“REF must continuously evolve to ensure fair assessment and foster research that benefits both academia and society.”
(UKRI, 2022)
Quality Assurance in Higher Educational Management
Challenges and Issues in UK Higher Education Quality Assurance
Increasing Commercialization of Education
The growing focus on revenue generation risks compromising academic quality and student experience.
Maintaining Balance Between Innovation and Academic Integrity
Technological advancements in learning and assessment raise concerns about plagiarism, AI-driven cheating,
and ethical education practices.
Ensuring Inclusivity and Accessibility
Socioeconomic barriers, disability support, and underrepresentation of marginalized communities challenge
equitable access to higher education.
Quality Assurance in Higher Educational Management
Challenges and Issues in UK Higher Education Quality Assurance
Impact of Brexit on UK Higher Education QA
Brexit has led to challenges in EU student mobility, research funding, and international degree
recognition.
Challenges in International Collaborations and Transnational Education (TNE)
Maintaining consistent academic standards across global campuses and partnerships remains a quality
assurance concern.
Student Satisfaction vs. Institutional Performance Metrics
The reliance on student satisfaction surveys for rankings may lead to grade inflation and prioritization of
experience over academic rigor.
Quality Assurance in Higher Educational Management

Quality Assurance in UK Higher Education

  • 1.
    School of Education-MinhajUniversity, Lahore Quality Assurance in UK Higher Education Presented By: Shaharyar Shoukat PhD (Education) Scholar MUL-LHR Presented To: Dr. Muhammad Akram Associate Professor IER-PU-LHR ……… ………
  • 2.
    Quality Assurance inHigher Educational Management Outline 1. Introduction 2. Historical Evolution of Quality Assurance in UK Higher Education 3. Structure of the UK Higher Education System 4. Key Stakeholders in UK Higher Education Quality Assurance 5. The UK Quality Code for Higher Education 6. The Bologna Process and Its Role in UK Higher Education 7. Mechanisms of Quality Assurance in UK Higher Education 8. The Teaching Excellence Framework (TEF) 9. The Research Excellence Framework (REF) 10.Challenges and Issues in UK Higher Education QA
  • 3.
    Quality Assurance inHigher Educational Management 1-Introduction Definition Quality assurance in higher education is the planned and systematic review of an institution or program to determine if acceptable standards of education, scholarship, and infrastructure are being met, maintained, and enhanced (Harvey & Green, 1993). Key Elements of QA: Continuous improvement Accreditation & external evaluations Institutional self-assessment Student-centered learning outcomes
  • 4.
    Quality Assurance inHigher Educational Management Importance of QA in Higher Education QA plays a vital role in maintaining academic excellence, institutional credibility, and student success. Ensures High Academic Standards • Maintains consistency in teaching, assessment, and curriculum quality. Enhances Institutional Reputation • Universities with strong QA policies attract top faculty, researchers, and students. Improves Student Learning Outcomes • Ensures students gain relevant knowledge, skills, and competencies. Supports National & International Recognition • Facilitates global degree recognition (e.g., UK universities aligning with the Bologna Process). Encourages Continuous Improvement • QA frameworks promote self-assessment and accountability in higher education institutions. Supporting Research “Quality assurance processes in education help institutions systematically assess, enhance, and improve their academic offerings, ultimately benefiting students and society.” (Dill, 2007)
  • 5.
    Quality Assurance inHigher Educational Management The Role of QA in Ensuring Academic Integrity & Student Success How QA Protects Academic Integrity? Prevents academic fraud (e.g., plagiarism, fake degrees) Ensures fairness in grading, admissions, and research ethics Monitors faculty performance for consistent teaching quality Upholds accreditation standards for degree validity QA's Role in Student Success Ensures employability skills: QA frameworks ensure students receive industry- relevant education. Improves student engagement: Encourages interactive learning, feedback systems, and performance evaluations. Guarantees fair assessments: QA ensures that exams and coursework are graded transparently. Supports career progression: Degrees from accredited institutions enhance graduate employability.
  • 6.
    Quality Assurance inHigher Educational Management 2-Historical Evolution of Quality Assurance in UK Higher Education Pre-20th Century – Informal Self-Regulation • Universities operated autonomously with self-imposed standards. • Institutions like Oxford (est. 1096) and Cambridge (est. 1209) had internal governance systems. • No formalized QA frameworks—academic quality relied on reputation and peer review. • Degrees were conferred without standardized national regulations. Reference “Historically, British universities functioned with remarkable independence, relying on informal peer review and traditions to maintain educational standards.” (Brennan, 1997)
  • 7.
    Quality Assurance inHigher Educational Management 20th Century – The Expansion of Higher Education Why Did QA Become a Concern? • Rapid expansion of higher education institutions (HEIs). • Increasing student enrolments demanded consistent academic standards. • Government involvement led to centralized funding and oversight. Key Developments • 1919 – Formation of the University Grants Committee (UGC)  Established to allocate government funding to universities.  Encouraged universities to maintain high academic standards. • Expansion of Higher Education (1960s–1980s)  Increase in student numbers and establishment of new universities.  Greater need for national standards and external monitoring.
  • 8.
    Quality Assurance inHigher Educational Management 1990s – The Rise of External Quality Assurance Increased Demand for External Quality Monitoring • Expansion of higher education and funding led to greater accountability. • The government sought to assess and maintain quality across institutions. • Public demand for transparency and performance assessment grew. Establishment of the Quality Assurance Agency (QAA) – 1997 • Created to oversee the quality and standards of UK higher education. • Introduced external reviews, periodic institutional assessments, and benchmarking against national criteria. • Developed the UK Quality Code for Higher Education, setting expectations for academic quality and student outcomes. Reference “The QAA’s role in the late 1990s marked a transition from self-regulation to a structured external quality assurance system in UK higher education.” (Harvey & Newton, 2004)
  • 9.
    Quality Assurance inHigher Educational Management 2000s–Present – Modern QA Frameworks Introduction of the Teaching Excellence Framework (TEF) – 2017 • Designed to assess teaching quality, student experience, and graduate outcomes. • Institutions rated as Gold, Silver, or Bronze based on performance. Higher Education and Research Act (2017) • Established the Office for Students (OfS) as the primary regulatory body. • Aimed to improve competition and student choice in higher education. Increased Role of the Office for Students (OfS) • Replaced the Higher Education Funding Council for England (HEFCE). • Focused on student satisfaction, access, and participation. • Enforced compliance with quality and funding regulations. Reference “Higher education quality assurance in the 21st century must balance innovation, regulatory requirements, and evolving student expectations.” (Tight, 2020)
  • 10.
    Quality Assurance inHigher Educational Management 3-Structure of the UK Higher Education System Types of Institutions in UK Higher Education Public and Private Universities • Public universities receive government funding and follow national quality standards. • Private universities operate independently with tuition-based funding and must meet accreditation requirements. Higher Education Colleges • Offer specialized education, often in vocational or professional fields. • Can award degrees in collaboration with universities or independently if granted degree-awarding powers. Alternative Providers • Non-traditional education institutions offering higher education qualifications. • Typically focus on niche areas such as business, creative industries, and professional training. • Subject to regulation by the Office for Students (OfS) to maintain quality assurance.
  • 11.
    Quality Assurance inHigher Educational Management Degree Levels in UK Higher Education Undergraduate Degrees (Level 4–6) • Bachelor’s degrees (BA, BSc, BEng) typically take three to four years. • Higher National Diplomas (HND) and Foundation Degrees offer alternative entry pathways. Postgraduate Degrees (Level 7–8) • Master’s degrees (MA, MSc, MBA) generally require one to two years. • Postgraduate Diplomas (PGDip) and Postgraduate Certificates (PGCert) provide shorter qualifications. Doctoral Studies (Level 8) • Doctor of Philosophy (PhD) typically takes three to five years. • Professional doctorates (EdD) focus on industry-specific research.
  • 12.
    Quality Assurance inHigher Educational Management Regulatory Framework Regulatory Bodies in UK Higher Education • Quality Assurance Agency for Higher Education (QAA): Ensures institutions meet quality standards. • Office for Students (OfS): Regulates student experience, funding, and access to higher education. • Higher Education Statistics Agency (HESA): Collects and analyzes student and institutional data. • Teaching Excellence Framework (TEF): Assesses institutions based on teaching quality. • Research Excellence Framework (REF): Evaluates research impact and quality at institutions.
  • 13.
    Quality Assurance inHigher Educational Management Key Stakeholders in UK Higher Education Quality Assurance Quality Assurance Agency for Higher Education (QAA) Role and Responsibilities • The QAA is an independent body responsible for monitoring and advising on standards and quality in UK higher education. • Develops the UK Quality Code for Higher Education, setting national expectations for academic standards. • Conducts external quality assessments, including institutional reviews and audits. Impact on Quality Assurance • Ensures institutions meet national and global accreditation standards. • Provides guidelines for continuous improvement and innovation in teaching and assessment. Reference “The QAA plays a critical role in safeguarding academic standards and enhancing quality assurance across UK higher education.” (Brennan & Shah, 2000)
  • 14.
    Quality Assurance inHigher Educational Management Office for Students (OfS) Role and Responsibilities • A public regulatory body overseeing higher education providers in England. • Ensures fair access, student success, and high-quality teaching. • Monitors financial sustainability and student protection policies. Impact on Quality Assurance • Holds institutions accountable for student experience, learning outcomes, and institutional integrity. • Implements policies to improve diversity, inclusion, and student engagement. Reference “The OfS regulates higher education in England with a focus on student outcomes and institutional accountability.” (Department for Education, 2018)
  • 15.
    Quality Assurance inHigher Educational Management Higher Education Statistics Agency (HESA) Role and Responsibilities • The UK's official agency for higher education data collection and analysis. • Gathers statistics on student demographics, employability, institutional performance, and funding. • Provides data-driven insights to inform government policies and institutional strategies. Impact on Quality Assurance • Helps institutions benchmark their performance against national standards. • Supports decision-making for resource allocation, student services, and academic improvement. Reference “HESA’s comprehensive data collection contributes to evidence-based policymaking and institutional quality enhancement.” (HESA, 2022)
  • 16.
    Quality Assurance inHigher Educational Management The Teaching Excellence Framework (TEF) Role and Responsibilities • A national assessment framework evaluating teaching quality at UK higher education institutions. • Measures teaching excellence, learning environment, and student outcomes. • Institutions receive Gold, Silver, or Bronze ratings based on their performance. Impact on Quality Assurance • Encourages teaching innovation and continuous improvement. • Provides students with comparative information on institutional teaching quality. Reference “The TEF provides a structured approach to assessing and improving teaching quality in UK higher education.” (Gunn & Fisk, 2018)
  • 17.
    Quality Assurance inHigher Educational Management The Research Excellence Framework (REF) Role and Responsibilities • Evaluates the quality of research output, impact, and environment at UK institutions. • Determines government funding allocation for research activities. • Assesses research contributions to society, economy, and policy development. Impact on Quality Assurance • Encourages universities to focus on high-quality research and societal impact. • Strengthens global reputation and competitiveness of UK research institutions. Reference “The REF plays a critical role in enhancing research standards and accountability in UK higher education.” (Higher Education Funding Council for England, 2014)
  • 18.
    Quality Assurance inHigher Educational Management Professional, Statutory, and Regulatory Bodies (PSRBs) Role and Responsibilities • Ensure that specific professional degrees meet industry standards. • Provide accreditation and licensing for programs in fields such as law, medicine, engineering, and business. • Collaborate with universities to align academic curricula with professional competencies. Impact on Quality Assurance • Guarantees that graduates meet professional and industry requirements. • Strengthens university-industry relationships and enhances employability outcomes. Reference “PSRBs contribute to the alignment of academic qualifications with professional practice and industry demands.” (QAA, 2021)
  • 19.
    Quality Assurance inHigher Educational Management Universities' Internal Quality Assurance (IQA) Teams Role and Responsibilities • Conduct internal teaching evaluations, program reviews, and faculty assessments. • Implement institutional quality enhancement strategies. • Ensure compliance with QAA, TEF, and regulatory body requirements. Impact on Quality Assurance • Promotes a culture of continuous improvement and self-regulation. • Enhances teaching quality, curriculum design, and student services. Reference “Internal quality assurance processes help universities maintain high academic and institutional standards.” (Harvey, 2016)
  • 20.
    Quality Assurance inHigher Educational Management Student Participation in Quality Assurance Role and Responsibilities • Students are actively involved in course evaluations, governance, and feedback mechanisms. • Represented in academic committees, quality review panels, and accreditation processes. • Contribute to shaping policies related to teaching, assessment, and learning environments. Impact on Quality Assurance • Strengthens student-centered learning approaches. • Provides valuable insights for continuous institutional improvement. Reference “Student engagement in quality assurance is essential for creating a responsive and inclusive higher education system.” (Trowler, 2010)
  • 21.
    Quality Assurance inHigher Educational Management The UK Quality Code for Higher Education • The UK Quality Code for Higher Education is the definitive reference for maintaining academic standards and enhancing quality in UK higher education. • Developed by the Quality Assurance Agency for Higher Education (QAA), it ensures consistency and accountability across all UK institutions. • Provides a shared framework that universities and colleges must follow to uphold excellence in teaching, learning, and student support. Reference “The UK Quality Code is a fundamental tool for safeguarding academic standards and ensuring students receive a high-quality educational experience.” (QAA, 2023)
  • 22.
    Quality Assurance inHigher Educational Management Purpose and Importance of the UK Quality Code Why is the Quality Code Important? • Establishes minimum academic standards for all higher education providers. • Ensures student protection, fairness, and transparency in education. • Guides institutions in continuous improvement of teaching and learning. • Aligns UK higher education with international benchmarks. How Does It Benefit Higher Education Institutions? • Provides a structured approach to course design, assessment, and student support. • Encourages consistency and accountability in educational policies. • Helps institutions prepare for external audits and accreditation.
  • 23.
    Quality Assurance inHigher Educational Management Core Values and Principles of the UK Quality Code Core Values • Academic Integrity: Ensuring transparency in assessments and qualifications. • Inclusivity: Providing equal opportunities for all students. • Student-Centered Learning: Enhancing student engagement and experience. • Continuous Improvement: Encouraging self-evaluation and innovation. • Global Recognition: Aligning with international higher education standards. Principles Guiding the Quality Code • Institutions must provide a high-quality education that meets student needs. • Higher education providers must support diversity, accessibility, and progression. • Universities should have robust internal monitoring to enhance teaching and learning. • Assessment methods should be fair, reliable, and transparent.
  • 24.
    Quality Assurance inHigher Educational Management Three Key Elements of the UK Quality Code 1. Expectations – What Higher Education Providers Must Meet • Institutions must deliver high-quality education that meets national academic standards. • Students must have access to a well-structured curriculum, fair assessments, and appropriate support services. • Providers must ensure staff competency, academic integrity, and student engagement. 2. Practices – Effective Ways to Meet Expectations • Implementing clear policies for teaching, assessment, and student welfare. • Ensuring academic staff receive continuous training and development. • Regularly reviewing curriculum content and assessment methods. 3. Advice and Guidance – Supporting Implementation • Institutions receive best practices and case studies to help them improve. • QAA provides guidance on policy updates, external audits, and performance reviews. • Encourages the use of student feedback and academic research to enhance learning experiences.
  • 25.
    Quality Assurance inHigher Educational Management How the UK Quality Code Aligns with Global Higher Education Standards Alignment with International Quality Frameworks • The UK Quality Code is designed to align with international higher education standards, including: • Bologna Process and European Higher Education Area (EHEA) – Supports credit transfer and degree recognition across Europe. • UNESCO Guidelines on Quality Provision in Cross-Border Higher Education – Ensures mobility and comparability of UK degrees. • International Network for Quality Assurance Agencies in Higher Education (INQAAHE) – Promotes best practices in QA worldwide. Impact on International Recognition • Enhances global credibility of UK degrees and qualifications. • Encourages international collaborations, student exchanges, and research partnerships. • Supports transnational education (TNE) by ensuring UK institutions maintain quality in overseas campuses.
  • 26.
    Quality Assurance inHigher Educational Management The Bologna Process and Its Role in UK Higher Education • The Bologna Process is a European initiative launched in 1999 to create a coherent and comparable higher education system across Europe. • Aims to enhance academic mobility, employability, and international cooperation in higher education. • Establishes the European Higher Education Area (EHEA), ensuring degree recognition and standardization across member countries. Reference “The Bologna Process is an intergovernmental initiative aimed at harmonizing higher education structures to facilitate mobility, employability, and academic quality.” (European Commission, 2021)
  • 27.
    Quality Assurance inHigher Educational Management The UK’s Participation in the Bologna Process UK Involvement Since 1999 • The UK was one of the original signatories of the Bologna Declaration in 1999. • Implemented the three-cycle system (Bachelor’s, Master’s, Doctorate) to align with European standards. • Integrated the European Credit Transfer and Accumulation System (ECTS) to enhance student mobility. • Contributed to the development of EHEA-wide quality assurance policies. Significance of UK’s Participation • Allowed UK degrees to be recognized across Europe, facilitating student and faculty exchange. • Strengthened the global competitiveness of UK higher education institutions. • Ensured compliance with European QA frameworks, benefiting students and institutions. Reference “The UK’s commitment to the Bologna Process has helped align its higher education system with international standards, improving degree recognition and mobility.” (Wachter, 2004)
  • 28.
    Quality Assurance inHigher Educational Management Key Principles of the Bologna Process Three-Cycle System • Introduced a standardized higher education structure across Europe. • Divided into three levels: o Bachelor’s Degree (Level 6 – typically 3–4 years). o Master’s Degree (Level 7 – typically 1–2 years). o Doctoral Degree (Level 8 – typically 3+ years).
  • 29.
    Quality Assurance inHigher Educational Management Key Principles of the Bologna Process European Credit Transfer and Accumulation System (ECTS) • Provides a common framework for measuring academic credits. • Ensures credits are transferable across European institutions, enhancing student mobility. • Typically: o Bachelor’s Degree: 180–240 ECTS credits. o Master’s Degree: 60–120 ECTS credits. o Doctoral Studies: No fixed ECTS requirement. Mutual Recognition of Degrees in the European Higher Education Area (EHEA) • Degrees awarded by any EHEA country are recognized across member states. • Supports cross-border education, joint degree programs, and international student exchange. • Enhances employability of graduates across European job markets
  • 30.
    Quality Assurance inHigher Educational Management Impact on Quality Assurance in UK Higher Education Degree Comparability Across Europe • UK degrees are recognized in all EHEA member states, facilitating academic and professional mobility. • Encourages collaborative research and dual-degree programs. • Increases international student enrollments in UK institutions. The Role of QAA in Ensuring Bologna Alignment • The Quality Assurance Agency (QAA) ensures UK institutions align with EHEA quality standards. • Implements external quality audits to maintain Bologna compliance. • Adapts QA policies to reflect European higher education developments. Reference “UK higher education institutions continue to follow the Bologna Process guidelines to ensure their degrees remain competitive and internationally recognized.” (QAA, 2022)
  • 31.
    Quality Assurance inHigher Educational Management Challenges Post-Brexit UK Remains in Bologna Process but Faces Degree Recognition Issues • Despite Brexit, the UK remains part of the Bologna Process and EHEA. • Some European countries have raised concerns about automatic degree recognition post-Brexit. • Need for bilateral agreements to secure continued degree recognition across the EU. Academic Mobility and International Partnerships • Brexit has impacted student exchange programs, particularly with the loss of Erasmus+ participation. • UK introduced Turing Scheme as an alternative, but its scope is still developing. • Collaborative research funding from EU programs (e.g., Horizon Europe) faces uncertainties. Reference “Post-Brexit, UK institutions must navigate new challenges in academic mobility and degree recognition while maintaining alignment with Bologna Process principles.” (Marginson, 2021)
  • 32.
    Quality Assurance inHigher Educational Management Mechanisms of Quality Assurance in UK Higher Education Internal Quality Assurance (IQA) Institutional Self-Evaluation and Audits • Universities conduct regular self-assessments to measure teaching quality, curriculum effectiveness, and student outcomes. • Internal audits ensure compliance with regulatory standards and identify areas for improvement. • Institutions submit quality enhancement reports to governing bodies. Learning and Teaching Enhancement Strategies • Continuous development of teaching methods, assessment techniques, and curriculum innovation. • Use of blended learning, technology integration, and pedagogical research to enhance learning. • Faculty participation in training workshops and teaching excellence initiatives.
  • 33.
    Quality Assurance inHigher Educational Management Mechanisms of Quality Assurance in UK Higher Education Role of Student Feedback in Quality Assurance • Institutions collect student opinions on teaching quality, course structure, and overall experience. • Regular course evaluations and student surveys inform academic decisions. • Student representation in governance bodies and quality assurance panels. Peer Review and Faculty Development Programs • Academic programs undergo peer evaluation by faculty members from other institutions. • Faculty engage in mentorship, teaching observations, and continuous professional development (CPD). • Encourages a culture of academic reflection, improvement, and knowledge sharing.
  • 34.
    Quality Assurance inHigher Educational Management External Quality Assurance (EQA) Institutional Reviews (by QAA) • The Quality Assurance Agency (QAA) conducts institutional reviews to assess higher education providers. • Ensures compliance with the UK Quality Code for Higher Education. • Institutions receive recommendations for continuous improvement and risk-based monitoring. Accreditation by Professional Bodies • Some programs require external accreditation by professional, statutory, and regulatory bodies (PSRBs). • Examples include General Medical Council (GMC) for medicine, Law Society for legal education, and Engineering Council for engineering degrees. • Ensures that graduates meet industry and professional competency requirements.
  • 35.
    Quality Assurance inHigher Educational Management External Quality Assurance (EQA) Periodic Programme Reviews • Institutions must conduct regular curriculum and program evaluations to maintain academic standards. • Reviews assess course content, teaching effectiveness, student performance, and employment outcomes. • Programs may be updated or restructured based on industry trends and student needs. The National Student Survey (NSS) and Graduate Outcomes Survey • The NSS collects feedback from final-year students on teaching quality, learning resources, and academic support. • The Graduate Outcomes Survey tracks student career progression 15 months after graduation. • Provides critical data for universities to enhance employability support and curriculum design. Reference “External quality assurance mechanisms, including institutional reviews and national surveys, ensure that UK higher education maintains international credibility and student satisfaction.” (QAA, 2022)
  • 36.
    Quality Assurance inHigher Educational Management The Teaching Excellence Framework (TEF) • The Teaching Excellence Framework (TEF) is a national assessment framework introduced in 2017 to evaluate and improve teaching quality in UK higher education institutions. • It was designed to ensure students receive high-quality education and that institutions focus on teaching excellence alongside research performance. • TEF categorizes universities into Gold, Silver, or Bronze ratings based on their performance. Reference “The TEF was established to improve the transparency of teaching quality in higher education and guide student choice.” (Office for Students, 2017)
  • 37.
    Quality Assurance inHigher Educational Management TEF’s Role in Quality Assurance and Ranking UK Universities How TEF Contributes to QA • Encourages teaching innovation and curriculum enhancement. • Promotes data-driven assessments of institutional performance. • Helps universities benchmark their teaching quality against national standards. • Provides prospective students with insights into teaching quality when selecting universities. Impact on UK University Rankings • TEF ratings are considered in national league tables. • Institutions with higher TEF ratings attract more students and funding. • Affects international reputation and employer perception of graduates. Reference “The TEF acts as a mechanism for recognizing excellence in teaching and learning, guiding both students and institutions.” (Gunn & Fisk, 2018)
  • 38.
    Quality Assurance inHigher Educational Management TEF Assessment Criteria 1. Teaching Quality • Assesses lecturer effectiveness, student engagement, and use of innovative teaching methods. • Evaluates the quality of academic support and personalized learning approaches. 2. Learning Environment • Measures availability and quality of learning resources. • Assesses inclusivity, academic support, and student progression opportunities. 3. Student Outcomes and Graduate Employability • Evaluates student success rates, employability statistics, and salary prospects. • Uses data from the Graduate Outcomes Survey and National Student Survey (NSS). Reference “The TEF’s criteria reflect a shift towards measuring universities’ teaching effectiveness based on student experiences and graduate outcomes.” (Richardson, 2019)
  • 39.
    Quality Assurance inHigher Educational Management TEF Ratings – Gold, Silver, and Bronze and Their Impact TEF Rating System • Gold: Institutions deliver consistently outstanding teaching, learning, and outcomes. • Silver: Institutions provide high-quality teaching in most areas, with room for further improvement. • Bronze: Institutions meet minimum quality standards but require significant improvements. Impact of TEF Ratings • Universities with Gold ratings gain a competitive advantage in student recruitment. • Silver and Bronze ratings may affect institutional reputation and funding opportunities. • Employers and international institutions use TEF rankings to assess degree credibility.
  • 40.
    Quality Assurance inHigher Educational Management The Research Excellence Framework (REF) • The Research Excellence Framework (REF) is the UK’s national system for assessing the quality of research in higher education institutions. • Conducted approximately every six years, REF evaluates the impact, significance, and environment of research activities. • Determines how government research funding is allocated to universities. Reference “The REF is a performance-based funding system designed to measure and enhance research quality in UK higher education institutions.” (Higher Education Funding Council for England, 2014)
  • 41.
    Quality Assurance inHigher Educational Management Purpose and Significance in HE Funding Why is REF Important? • Directly impacts research funding allocation from government bodies (e.g., UK Research and Innovation). • Ensures that publicly funded research delivers real-world impact. • Helps benchmark UK universities in global research rankings. • Encourages institutions to focus on high-quality, impactful research. Funding Allocation Based on REF • Institutions with higher REF scores receive greater funding. • Supports research-intensive universities in maintaining world-class facilities and attracting top researchers.
  • 42.
    Quality Assurance inHigher Educational Management Assessment Criteria for REF 1. Research Output (60%) • Evaluates the originality, significance, and rigor of published research. • Includes journal articles, books, patents, and creative works. 2. Research Impact (25%) • Assesses how research contributes to society, the economy, culture, and public policy. • Requires universities to submit case studies demonstrating real-world applications of their research. 3. Research Environment (15%) • Examines institutional support for research activities. • Measures research strategy, infrastructure, funding, and staff development.
  • 43.
    Quality Assurance inHigher Educational Management Impact on Institutional Research Rankings How REF Influences University Rankings • REF scores directly impact university league tables and reputation. • Universities with high REF ratings attract top researchers, students, and external funding. • Institutions often use REF scores as a marketing tool to demonstrate research excellence. Strategic Implications for Universities • Universities focus on publishing in high-impact journals to improve REF scores. • Encourages collaboration with industry and policymakers to enhance research impact. • Drives competition among institutions for research funding and talent acquisition.
  • 44.
    Quality Assurance inHigher Educational Management Challenges and Adaptations in REF Methodology Key Challenges in REF • Overemphasis on measurable impact: Critics argue that some forms of research, such as theoretical work, receive less recognition. • Pressure on faculty: Institutions place high expectations on academics to publish in top-tier journals. • Potential bias: Some disciplines, such as STEM fields, receive more funding and visibility compared to humanities and social sciences. Recent Adaptations to REF • More inclusive assessment criteria to recognize diverse research outputs. • Focus on interdisciplinary research to reflect real-world problem-solving. • Increased emphasis on long-term impact, rather than just immediate societal benefits. Reference “REF must continuously evolve to ensure fair assessment and foster research that benefits both academia and society.” (UKRI, 2022)
  • 45.
    Quality Assurance inHigher Educational Management Challenges and Issues in UK Higher Education Quality Assurance Increasing Commercialization of Education The growing focus on revenue generation risks compromising academic quality and student experience. Maintaining Balance Between Innovation and Academic Integrity Technological advancements in learning and assessment raise concerns about plagiarism, AI-driven cheating, and ethical education practices. Ensuring Inclusivity and Accessibility Socioeconomic barriers, disability support, and underrepresentation of marginalized communities challenge equitable access to higher education.
  • 46.
    Quality Assurance inHigher Educational Management Challenges and Issues in UK Higher Education Quality Assurance Impact of Brexit on UK Higher Education QA Brexit has led to challenges in EU student mobility, research funding, and international degree recognition. Challenges in International Collaborations and Transnational Education (TNE) Maintaining consistent academic standards across global campuses and partnerships remains a quality assurance concern. Student Satisfaction vs. Institutional Performance Metrics The reliance on student satisfaction surveys for rankings may lead to grade inflation and prioritization of experience over academic rigor.
  • 47.
    Quality Assurance inHigher Educational Management