Javier Muguerza is a bilingual pharmacist with extensive experience in pharmacy operations, staff development and training, and medication therapy management. He holds a Doctor of Pharmacy degree and is a registered pharmacist in New Jersey and Florida. Muguerza has worked in clinical pharmacy roles for Humana and iHealth Technologies, focusing on comprehensive medication reviews and optimizing medication outcomes for Medicare members, especially Spanish-speaking patients. He also has experience managing pharmacy operations and teams as a pharmacy leader at CVS Caremark.
Dear sir/madam
With reference to above I,Shivakumar.s here by forwarding my application along with resume for your kind consideration and perusal .i would like to inform you that Iam hospital management graduate seeking a challenging career in highly enterprising area of management and create a positive impact in the operations field
Thanks and regards
shivakumar s
Dear sir/madam
With reference to above I,Shivakumar.s here by forwarding my application along with resume for your kind consideration and perusal .i would like to inform you that Iam hospital management graduate seeking a challenging career in highly enterprising area of management and create a positive impact in the operations field
Thanks and regards
shivakumar s
Dependable and Loyal. Extremely passionate about behavioral health a.docxsalmonpybus
Dependable and Loyal. Extremely passionate about behavioral health and substance abuse treatment with a proven track record of growing programs and client census. Highly motivated professional with over ten years' experience in and Substance Abuse Treatment. Strategic and creative thinker with a successful background in developing, managing, and maximizing profitability in the consumer industry.
Achievement: It is oriented with a high-stress tolerance, organized, personable, enthusiastic, self-motivated leader who can comprehend and manage multiple details while focusing on the overall picture. Able to perform effectively in a "time is of the essence" environment.
Qualifications
· Works well independently and as part of a team
· Ability to create Profit and Loss reports
· Intake / Admissions Specialist
· Bachelor’s in psychology
· Six years of Executive Leadership
· Track record of growing two different Substance abuse treatment facilities from "the ground up."
· Experience with health Insurance / billing / contracts Utilization Reviews, verifications / collections
· Motivational interviewing and counseling skills / Ability to build strong teams
· Experienced in areas of substance abuse, relapse prevention, and extended care
· Excellent sales, marketing, and customer service skills
· Advanced computer experience
· Excellent interpersonal, communication, and supervisory skills
· Highly creative and methodical problem solver with strong organizational skills
Employment
Chief Executive Officer/Founder 1/1/2015 to (2/2/2020 sold company) Von Phister L.L.C.
· Oversaw the daily operations of the business.
· Performed office and management duties.
· Performed hiring, firing, and managing of employees.
· Managed marketing, bookkeeping, payroll, and advertising functions.
· Studied the industry market and kept abreast of new trends.
· Created and implemented processes or programs to ensure success.
· Facilitated senior leadership meetings by planning agendas, previewing and critiquing presentations and reports.
· Assisted heads in developing key messages and scripts for discussions.
· Managed the operating expenses by taking accountability for forecasting, accruals and results.
· Reviewed and approved expenses.
Executive Director 4/2010 to 9/2013 The River Source
· Provide Leadership and supervision
· Supervise all departments directors and maintain supervisory authority over staff members assigned to those departments
· Positively influence marketing, community, and outreach relationships and plans to achieve revenue, census, and growth target.
· Management of patient behavior
· Work with department directors to determine optimal staffing requirements.
· Ensure plans of correction, licensing deficiencies, and grievances are addressed as required by the states licensing agency promptly.
· Maintains the daily patient schedule
· Supervises patient participation in the progr.
1. Javier Muguerza
112 Tooker Ave, Springfield,NJ 07081 | 239-877-1217| muguerzajavier@hotmail.com
Pharmacy Operations Professional Promoting Positive Outcomes
· Dedicated and patient-focused professional offering comprehensive operations experience and the ability to
consistently deliver exceptional value and service
· Meticulous regard for detailand accuracy, with strong follow-through and administrative skills
· Maintains composure and makes decisions in fast-paced,stressful environments
· Interface seamlessly with doctors, specialized support services, other pharmacists, and patients
· Resourceful in perceiving and resolving problems
· Without fail, projects a polished, positive and professional demeanor,and communicates exceptionally well with
patients on a non-technicallevel
Education
DOCTOR OF PHARMACY | MAY 2005 | MA COLLEGE OF PHARMACY & HEALTH SCIENCES - BOSTON
· Major: Doctor of Pharmacy
Core Competencies | Strengths at a Glance
OPERATIONS | STAFF DEVELOPMENT & TRAINING | PROCESS DEVELOPMENT
COST REDUCTIONS | CUSTOMER SERVICE | HIPPA / REGULATORYCOMPLIANCE
HIRING | INVENTORY MANAGEMENT | MEDICATION THERAPY MANAGEMENT
BILINGUAL COMMUNICATION SKILLS | MANAGED CARE
Experience
PHARMACIST – RX MENTOR / HUMANA PHARMACY CLINICAL PROGRAMS | HUMANA, INC | JANUARY 2015 -
PRESENT
· Optimize medication therapy to ensure medication safety, effectiveness,and cost savings by completing telephonic
Comprehensive Medication Reviews with members enrolled in the plan’s MTM program
· Utilize current best practices to achieve and exceed targeted goals as established by leadership
· Through collaborative efforts,CMRs for Spanish-speaking members increased by 555% from 2014 to2015
· Partnered with various stakeholders in the development of INSPIRE – a clinical program for documenting and
streamlining targeted and comprehensive medication reviews
· Responsible for managing and developing all Spanish-related content associated with the INSPIRE platform and
templates created for the RxMentor program
2. CLINICAL PHARMACY ADVISOR | CARE MANAGEMENT INTERNATIONAL / IHEALTH TECHNOLOGIES | APRIL 2012
– DECEMBER 2014
· Delivered Medication Therapy Management services via outbound phone communication to Medicare members
enrolled in a Medicare Part D program for a major health plan in the state of New York, focusing on their Spanish-
speaking population
· Optimized therapeuticoutcomes through interactive dialogue with beneficiaries by reducing medication-related
adverse events, advising on appropriate medication use, and promoting adherence with prescribed medications
· Partnered with fellow colleagues to develop and promote measures for continuous quality improvement
· Collaborated with plan stakeholders in the development of clinical rules based on data from some of the most recent
clinical practice guidelines
· Contributed to the creation of a clinical practice platform designed toincrease the effectiveness of medication-related
consultations and improve efficiency to drive growth and enhance specific CMS Star Measures
· Utilized Spanish language skills to assist in the interviewing, training, and development of staff
PHARMACY TEAM LEADER | CVS CAREMARK | SEPTEMBER 2005 – APRIL 2012
· Managed daily operations to ensure both short- and long-term corporate goals are met or exceeded
· Maintained fullregulatory compliance on a local, state, and federalbasis,and continually evaluated performance to gain
and maintain the loyalty and satisfaction of valued customers
· Collaborated with key personnel and senior management in the development of promotions and approaches to increase
newcustomers and increase purchases from existing clients
· Mentored pharmacy staff in areas of customer service, problem-solving, sales techniques and methodologies to enhance
their professional development
· Led a team during the acquisition of 2 pharmacies, and developed procedures toensure a smooth, seamless transition
that resulted in increased business and market reach
· Orchestrated ongoing employee scheduling requirements,and worked with other CVS pharmacies to optimize product
inventory levels on a district level
· Efforts yielded accolades that included “Excellent Store” status in 2007,“Star” rating for 6-months running,and the
coveted Paragon Award in 2007
Certificates and Licenses
REGISTERED PHARMACIST – NEW JERSEY | REGISTERED PHARMACIST - FLORIDA |
CERTFIEDIMMUNIZER – APHA | CPR CERTIFICATION – AMERICAN HEART ASSOCIATION |
MTM CERTIFICATION - APHA
