Course: Design Thinking Action Lab!
Assignment: Prototype & Test!
Author: Sally Graham!
Date: August 18, 2013!
Skill Led Program!
PROBLEM STATEMENT!
!
!
STAKEHOLDER: !
(Sophie, a confident young woman, easy to talk to, trustworthy, degree-
holding communicator, who is keen to get a high demand job)
!
need a way to !
NEED: (perform diverse challenging job-related tasks in a short time period)
!
because !
INSIGHT: (understanding her strengths and discovering her passion earlier
will help to define the best career path for her regardless her career choice .)
 !
My 3 solutions to the problem:
!
Team up with an experienced worker.​ - (The most practical idea) : Usually
interns are involved in low-skilled or simple tasks, working with a experienced
worker and be involve in a more challenging tasks will give him/her a
estimulating start and confidence. The mentor should dedicate some time to
guide the graduate toward learning the skills required for the job.
!
Participate in a skill led program within a company. - (My favorite idea)
Creating a skill-led training program within a company is a way to have a
effective structure that could help graduates and currents employees to
acquire the skills needed quickly in this fast changing world.
!
Play a game to adquire job-related skills in a univesity lab - (the most
disruptive idea) Create a game for graduates to test their ability to learn and
improve their performance. They will receive a challenge that will help them to
learn one or many skills while working in a Simulated Work Environment.
!
“I decided to explain what I prototyped and !
!
tested using a storyboard.”!
¿Are	
  you	
  ready	
  
for	
  university?	
  
Yes.	
  Lectures,	
  
books	
  and	
  
par:es!	
  
Students talking about university…!
Welcome	
  to	
  
university.	
  You	
  will	
  be	
  
star:ng	
  on	
  Monday	
  
on	
  your	
  first	
  job.	
  
Admission process at university!
…my	
  firs	
  job?	
  ...Can	
  I	
  
work	
  without	
  
finishing	
  my	
  studies?	
  	
  
Admission process at university!
Yes.	
  In	
  fact,	
  you	
  need	
  
to	
  work	
  to	
  finish	
  
university.	
  
Admission process at university!
I	
  got	
  a	
  job	
  in	
  IT	
  
company	
  and	
  
some	
  lectures.	
  
First day at university!
I’m	
  working	
  on	
  
Mondays	
  and	
  
Tuesdays.	
  
Welcome	
  to	
  university.	
  I	
  will	
  be	
  
your	
  Work	
  Experience	
  Designer	
  
and	
  I	
  will	
  be	
  helping	
  you	
  to	
  
acquire	
  hands	
  on	
  experience	
  
while	
  you	
  are	
  working.	
  If	
  you	
  
have	
  any	
  issues	
  at	
  work.	
  Please	
  
let	
  me	
  know.	
  
First day at university!
Student work experience program!
As	
  your	
  Work	
  Experience	
  
Designer	
  I	
  will	
  help	
  you	
  to	
  acquire	
  
the	
  skills	
  you	
  need	
  according	
  
what	
  you	
  would	
  love	
  to	
  do	
  for	
  
living	
  or	
  while	
  you	
  discover	
  your	
  
passion.	
  
You	
  will	
  be	
  asked	
  to	
  record	
  your	
  
experience	
  at	
  work	
  and	
  write	
  
some	
  advice	
  for	
  new	
  coworkers.	
  	
  	
  
Student work experience program!
You	
  can	
  use	
  the	
  WED	
  (your	
  Work	
  
Experience	
  Designer)	
  app	
  to	
  keep	
  
track	
  of	
  your	
  skill	
  set.	
  
You	
  start	
  sePng	
  your	
  goals	
  and	
  
review	
  how	
  you	
  doing	
  in	
  order	
  to	
  
learn	
  the	
  skills	
  you	
  need.	
  
Student work experience program!
Student work experience program!
This	
  game	
  is	
  great	
  
to	
  find	
  the	
  job	
  role	
  
that	
  I	
  would	
  love.	
  	
  
Student work experience program!
I’m	
  a	
  company	
  advisor	
  during	
  my	
  
last	
  two	
  years	
  of	
  university.	
  
Every:me	
  we	
  help	
  a	
  company	
  to	
  
solve	
  a	
  problem	
  we	
  receive	
  beQer	
  
grades.	
  
Companies	
  keep	
  sending	
  us	
  their	
  
problems/opportuni:es	
  for	
  some	
  
feedback..	
  
Students exchange opinions of their new jobs…!
I	
  was	
  expec:ng	
  more	
  
lectures	
  and	
  I	
  don´t	
  like	
  my	
  
new	
  job.	
  
	
  I’m	
  not	
  sure	
  if	
  is	
  worth	
  it	
  to	
  
spend	
  some	
  months	
  there.	
  
Students talking their new jobs…!
It	
  is	
  amazing	
  to	
  be	
  
working	
  without	
  
experience	
  and	
  have	
  
less	
  lectures.	
  
My	
  employer	
  is	
  used	
  to	
  hire	
  
students	
  so	
  If	
  I	
  make	
  a	
  
mistake	
  I	
  do	
  not	
  worry	
  to	
  
much.	
  I	
  just	
  try	
  fix	
  it	
  and	
  
learn.	
  
Students exchange opinions of their new jobs…!
I	
  should	
  speak	
  to	
  my	
  WED	
  
(Work	
  experience	
  designer),	
  
maybe	
  I	
  just	
  need	
  another	
  
job	
  role.	
  
Student Work Experience Program!
Student	
  
Companies	
  University	
  
Work	
  Experience	
  Designer	
  
Teachers	
  teach	
  and	
  work	
   Online	
  plaXorm	
  
Experienced	
  
Worker	
  
Professors teach at university and work at a company !
Large companies are happy to be part of the
program!
I	
  wasn’t	
  sure	
  about	
  hiring	
  
students	
  without	
  experience	
  but	
  I	
  
discover	
  that	
  is	
  a	
  great	
  way	
  to	
  
evaluate	
  how	
  we	
  are	
  doing	
  and	
  
how	
  to	
  improve	
  as	
  a	
  company.	
  
Small Business are happy to be part of the
program!
I	
  do	
  not	
  have	
  too	
  much	
  money	
  for	
  
another	
  salary	
  but	
  I	
  have	
  :me	
  to	
  
teach	
  them	
  some	
  skills.	
  
Students	
  get	
  grades	
  for	
  skills	
  
learned	
  at	
  work.	
  	
  
Students at university and at work
since they start.!
¿Can	
  you	
  apply	
  
this	
  framework	
  
at	
  work?	
  
Students are evaluated by professors, employers and peers
to get grades for the work done. !
Valuable	
  skills	
  associated	
  with	
  Communica:ons	
  
Students become their own work experience designer.!
Now I know how to
learn what I need
to do what I love.!
When they finish university…!
BEFORE!
I have no experience but I
have good grades.!
NOW!
I have good grades and 5 years experience in the
service and retail industry. I work better in a fast-
pace enviroment, I speak spanish and I loved
working as a coordinator.!
!

Prototype and test storyboard

  • 1.
    Course: Design ThinkingAction Lab! Assignment: Prototype & Test! Author: Sally Graham! Date: August 18, 2013! Skill Led Program!
  • 2.
    PROBLEM STATEMENT! ! ! STAKEHOLDER: ! (Sophie,a confident young woman, easy to talk to, trustworthy, degree- holding communicator, who is keen to get a high demand job) ! need a way to ! NEED: (perform diverse challenging job-related tasks in a short time period) ! because ! INSIGHT: (understanding her strengths and discovering her passion earlier will help to define the best career path for her regardless her career choice .)  !
  • 3.
    My 3 solutionsto the problem: ! Team up with an experienced worker.​ - (The most practical idea) : Usually interns are involved in low-skilled or simple tasks, working with a experienced worker and be involve in a more challenging tasks will give him/her a estimulating start and confidence. The mentor should dedicate some time to guide the graduate toward learning the skills required for the job. ! Participate in a skill led program within a company. - (My favorite idea) Creating a skill-led training program within a company is a way to have a effective structure that could help graduates and currents employees to acquire the skills needed quickly in this fast changing world. ! Play a game to adquire job-related skills in a univesity lab - (the most disruptive idea) Create a game for graduates to test their ability to learn and improve their performance. They will receive a challenge that will help them to learn one or many skills while working in a Simulated Work Environment.
  • 4.
    ! “I decided toexplain what I prototyped and ! ! tested using a storyboard.”!
  • 5.
    ¿Are  you  ready   for  university?   Yes.  Lectures,   books  and   par:es!   Students talking about university…!
  • 6.
    Welcome  to   university.  You  will  be   star:ng  on  Monday   on  your  first  job.   Admission process at university!
  • 7.
    …my  firs  job?  ...Can  I   work  without   finishing  my  studies?     Admission process at university!
  • 8.
    Yes.  In  fact,  you  need   to  work  to  finish   university.   Admission process at university!
  • 9.
    I  got  a  job  in  IT   company  and   some  lectures.   First day at university! I’m  working  on   Mondays  and   Tuesdays.  
  • 10.
    Welcome  to  university.  I  will  be   your  Work  Experience  Designer   and  I  will  be  helping  you  to   acquire  hands  on  experience   while  you  are  working.  If  you   have  any  issues  at  work.  Please   let  me  know.   First day at university!
  • 11.
    Student work experienceprogram! As  your  Work  Experience   Designer  I  will  help  you  to  acquire   the  skills  you  need  according   what  you  would  love  to  do  for   living  or  while  you  discover  your   passion.  
  • 12.
    You  will  be  asked  to  record  your   experience  at  work  and  write   some  advice  for  new  coworkers.       Student work experience program!
  • 13.
    You  can  use  the  WED  (your  Work   Experience  Designer)  app  to  keep   track  of  your  skill  set.   You  start  sePng  your  goals  and   review  how  you  doing  in  order  to   learn  the  skills  you  need.   Student work experience program!
  • 14.
    Student work experienceprogram! This  game  is  great   to  find  the  job  role   that  I  would  love.    
  • 15.
    Student work experienceprogram! I’m  a  company  advisor  during  my   last  two  years  of  university.   Every:me  we  help  a  company  to   solve  a  problem  we  receive  beQer   grades.   Companies  keep  sending  us  their   problems/opportuni:es  for  some   feedback..  
  • 16.
    Students exchange opinionsof their new jobs…! I  was  expec:ng  more   lectures  and  I  don´t  like  my   new  job.    I’m  not  sure  if  is  worth  it  to   spend  some  months  there.  
  • 17.
    Students talking theirnew jobs…! It  is  amazing  to  be   working  without   experience  and  have   less  lectures.   My  employer  is  used  to  hire   students  so  If  I  make  a   mistake  I  do  not  worry  to   much.  I  just  try  fix  it  and   learn.  
  • 18.
    Students exchange opinionsof their new jobs…! I  should  speak  to  my  WED   (Work  experience  designer),   maybe  I  just  need  another   job  role.  
  • 19.
    Student Work ExperienceProgram! Student   Companies  University   Work  Experience  Designer   Teachers  teach  and  work   Online  plaXorm   Experienced   Worker  
  • 20.
    Professors teach atuniversity and work at a company !
  • 21.
    Large companies arehappy to be part of the program! I  wasn’t  sure  about  hiring   students  without  experience  but  I   discover  that  is  a  great  way  to   evaluate  how  we  are  doing  and   how  to  improve  as  a  company.  
  • 22.
    Small Business arehappy to be part of the program! I  do  not  have  too  much  money  for   another  salary  but  I  have  :me  to   teach  them  some  skills.   Students  get  grades  for  skills   learned  at  work.    
  • 23.
    Students at universityand at work since they start.! ¿Can  you  apply   this  framework   at  work?  
  • 24.
    Students are evaluatedby professors, employers and peers to get grades for the work done. ! Valuable  skills  associated  with  Communica:ons  
  • 25.
    Students become theirown work experience designer.! Now I know how to learn what I need to do what I love.!
  • 26.
    When they finishuniversity…! BEFORE! I have no experience but I have good grades.! NOW! I have good grades and 5 years experience in the service and retail industry. I work better in a fast- pace enviroment, I speak spanish and I loved working as a coordinator.! !