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Tone in Presidential Candidate
Correspondence via Twitter
Evolution of
Political
Communications
Questions &
Methods
Results
Future Steps
1
2
3
4
The purpose of this research is to provide insight into the approaches of
social media use in a political environment and the impact of different
tones in a presidential campaign. This study adds to the foundation of
previous studies focused on gaining insight into the growing impact of
social media in political communications.
Purpose & Objectives
Pre-modern
- Party dominated
- Utilized newspapers,
partisan press, posters,
radio, mass rallies
- Campaign was short-
term
Modern
- Television-centered
- Nationwide television
ads, magazine ads,
mass direct mailings
- Longer-term campaign
Most-modern
Social Media is now
essential to the
success of a political
campaign
Evolution of Political Communication
1 2 43
Post-modern
- Multiple media channels
- Targeted advertisements,
email campaigns, tele-
marketing, web-based
ads
- Permanent campaign
Source: Norris, P. (2000). A virtuous circle: Political communications in
postindustrial societies. Cambridge University Press.
HILLARY CLINTON
VS
What was the tone and theme of each candidates
correspondence?
How did they compare/contrast?
Research Questions
DONALD TRUMP
-------------
-------------
-------------
-------------
Excel Workbook
1
2
4
5
3
-------------
Tweets = 653
@HillaryClinton = 381
@realDonaldTrump = 272
Date
June 14th 2016 – November 9th 2016
Candidate
Hillary Clinton vs. Donald Trump
Tone
Negative, Neutral & Positive
Theme
Character & Qualifications
Method: Workbook
 Content leaves the reader
less likely to support the
other presidential
candidate.
 Content includes
complaints, expresses
disagreement and uses
words of rejection.
 Criticism is deconstructive
(i.e. sarcasm).
 Content is impartial and
contains no sentiment at all.
 Reports the facts without
any additional commentary.
 Typically, in the form of a
statement of affirmation or a
question.
 Content as a whole leaves
the reader more likely to
support the other
presidential candidate.
 Content contains words of
affirmation or agreement
with other candidate
 Content is constructive.
1 2 3
Negative Neutral Positive
CBA
Methods: Tone
Source: Eisenmann, M., Geddes, D., Paine, K., Pestana, R., Walton, F., & Weiner, M. (2012). Proposed interim
standards for metrics in traditional media analysis. Chandler Chicco Companies for the IPR, 7.
 Content is related to the
attributes, morals and
traits of a candidate.
 Content is related to the
candidate’s eligibility and
suitability to serve as
president.
 Content did not fit into any
of the defined themes.
1 2 0
Character Qualifications Other
CBA
Methods: Theme
Source: Oxford University Press. (2002). The Oxford American College
Dictionary. New York: G.P. Putnam's Sons.
HILLARY R. CLINTON
• Examined 381 tweets
• Chi-Square test showed a
significant effect.
• Effect Size: MEDIUM
Results: HRC
Chi- Square
Test Value df
Asymptotic
Significance (2-
sided
Pearson
Chi-Square
77.641b 2 .000
Symmetric
Measures
Value Approximate
Significance
Cramer’s V .451 .000Character Qualifications Other
52.9%
41.9%
5.2%
29.2%
23.5%
47.3%
Negative Neutral/Positive
• Examined 272 tweets
• Chi Square test showed a
significant effect.
• Effect Size: Large
DONALD J. TRUMP
Results: DJT
Character Qualifications Other
71.1%
25.7%
3.2%
59.6%
27.6%
12.9%
Negative Neutral/Positive
Chi- Square
Test Value df
Asymptotic
Significance (2-
sided
Pearson
Chi-Square
105.554b 2 .000
Symmetric
Measures
Value Approximate
Significance
Cramer’s V .623 .000
HILLARY R. CLINTON
Results
MOST
TWEETS
Hillary R. Clinton Donald J. Trump
381
272
TWEET COUNT
DONALD J. TRUMP
Results
MOST
NEGATIVE
Hillary R. Clinton Donald J. Trump
41.6%
58.4%
TONE: NEGATIVE
HILLARY R. CLINTON
Results
QUALIFICATIONS
Hillary R. Clinton Donald J. Trump
61.1%
38.9%
THEME: QUALIFICATIONS
DONALD J. TRUMP
Results
CHARACTER
Hillary R. Clinton Donald J. Trump
47.7%
52.3%
THEME: CHARACTER
MOST
TWEETS
Hillary R. Clinton Donald J. Trump
MOST
NEGATIVE
CHARACTER
Results: Compare/Contrast
QUALIFICATIONS
Future Steps
WHY IS THIS RESEARCH IMPORTANT?
Most current studies focus on how voters perceive candidates and how
the media portrays each candidate as the base for gaining an
understanding of the changes in political communications. Very few, if
any, focus on tone and theme coming from the candidate themselves.
Future steps include:
• Expanding the parameters for tweet criteria
• Adding more candidates
• Adding sub-themes
• Different content analysis approach (i.e. latent analysis)
 Ammann SL (2010) A political campaign message in 140 characters or less: the use of Twitter by U.S. Senate Candidates
in 2010. http://ssrn.com/abstract=1725477
 Butler, Patrick and Neil Collins. (1999). A conceptual framework for political marketing. In B. I. Newman (Ed.), Handbook of
political marketing. 55- 72. Thousand Oaks, California: Sage.
 Eisenmann, M., Geddes, D., Paine, K., Pestana, R., Walton, F., & Weiner, M. (2012). Proposed interim standards for
metrics in traditional media analysis. Chandler Chicco Companies for the IPR, 7.
 Norris, P. (2000). A virtuous circle: Political communications in postindustrial societies. Cambridge University Press.
 Oxford University Press. (2002). The Oxford American College Dictionary. New York: G.P. Putnam's Sons.
 Strömbäck, J., & Kiousis, S. (2014). Strategic political communication in election campaigns. Political communication,
18, 109.
 Zhang W, Johnson TJ, Seltzer T, Bichard S (2010) The revolution will be networked: the influence of social networking
sites on political attitudes and behavior. Soc Sci Comput Rev 28:75–92
Suggested Literature
o Newman, Bruce I. (1994). The Marketing of the President: Political Marketing as Campaign Strategy. Thousand Oaks,
California: Sage Publications.
o Dean, D., & Croft, R. (2009). Reason and choice: A conceptual study of consumer decision making and electoral
behavior. Journal of Political Marketing, 8(2), 130-146.
o Williams C, Gulati G (2007) Social networks in political campaigns: Facebook and the 2006 midterm elections. Annual
Meeting of the American Political Science Association
Resources
Eva Coleman-Owusu
owusue2@winthrop.edu
www.evaowusu.myportfolio.com
ACKNOWLEDGMENTS
QUESTIONS?
CONTACT
• Winthrop University Ronald E. McNair
Program
• Dr. Sabrina Habib
• Dr. Cheryl Fortner-Wood
• Dr. Matthew Hayes
• LaRaven Temoney
• Aldea & Lydia Coleman
Thank you for all of your support!

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Promoting a President: Tone in Presidential Candidate Correspondence via Twitter

  • 1. Tone in Presidential Candidate Correspondence via Twitter
  • 2. Evolution of Political Communications Questions & Methods Results Future Steps 1 2 3 4 The purpose of this research is to provide insight into the approaches of social media use in a political environment and the impact of different tones in a presidential campaign. This study adds to the foundation of previous studies focused on gaining insight into the growing impact of social media in political communications. Purpose & Objectives
  • 3. Pre-modern - Party dominated - Utilized newspapers, partisan press, posters, radio, mass rallies - Campaign was short- term Modern - Television-centered - Nationwide television ads, magazine ads, mass direct mailings - Longer-term campaign Most-modern Social Media is now essential to the success of a political campaign Evolution of Political Communication 1 2 43 Post-modern - Multiple media channels - Targeted advertisements, email campaigns, tele- marketing, web-based ads - Permanent campaign Source: Norris, P. (2000). A virtuous circle: Political communications in postindustrial societies. Cambridge University Press.
  • 4. HILLARY CLINTON VS What was the tone and theme of each candidates correspondence? How did they compare/contrast? Research Questions DONALD TRUMP
  • 5. ------------- ------------- ------------- ------------- Excel Workbook 1 2 4 5 3 ------------- Tweets = 653 @HillaryClinton = 381 @realDonaldTrump = 272 Date June 14th 2016 – November 9th 2016 Candidate Hillary Clinton vs. Donald Trump Tone Negative, Neutral & Positive Theme Character & Qualifications Method: Workbook
  • 6.  Content leaves the reader less likely to support the other presidential candidate.  Content includes complaints, expresses disagreement and uses words of rejection.  Criticism is deconstructive (i.e. sarcasm).  Content is impartial and contains no sentiment at all.  Reports the facts without any additional commentary.  Typically, in the form of a statement of affirmation or a question.  Content as a whole leaves the reader more likely to support the other presidential candidate.  Content contains words of affirmation or agreement with other candidate  Content is constructive. 1 2 3 Negative Neutral Positive CBA Methods: Tone Source: Eisenmann, M., Geddes, D., Paine, K., Pestana, R., Walton, F., & Weiner, M. (2012). Proposed interim standards for metrics in traditional media analysis. Chandler Chicco Companies for the IPR, 7.
  • 7.  Content is related to the attributes, morals and traits of a candidate.  Content is related to the candidate’s eligibility and suitability to serve as president.  Content did not fit into any of the defined themes. 1 2 0 Character Qualifications Other CBA Methods: Theme Source: Oxford University Press. (2002). The Oxford American College Dictionary. New York: G.P. Putnam's Sons.
  • 8. HILLARY R. CLINTON • Examined 381 tweets • Chi-Square test showed a significant effect. • Effect Size: MEDIUM Results: HRC Chi- Square Test Value df Asymptotic Significance (2- sided Pearson Chi-Square 77.641b 2 .000 Symmetric Measures Value Approximate Significance Cramer’s V .451 .000Character Qualifications Other 52.9% 41.9% 5.2% 29.2% 23.5% 47.3% Negative Neutral/Positive
  • 9. • Examined 272 tweets • Chi Square test showed a significant effect. • Effect Size: Large DONALD J. TRUMP Results: DJT Character Qualifications Other 71.1% 25.7% 3.2% 59.6% 27.6% 12.9% Negative Neutral/Positive Chi- Square Test Value df Asymptotic Significance (2- sided Pearson Chi-Square 105.554b 2 .000 Symmetric Measures Value Approximate Significance Cramer’s V .623 .000
  • 10. HILLARY R. CLINTON Results MOST TWEETS Hillary R. Clinton Donald J. Trump 381 272 TWEET COUNT
  • 11. DONALD J. TRUMP Results MOST NEGATIVE Hillary R. Clinton Donald J. Trump 41.6% 58.4% TONE: NEGATIVE
  • 12. HILLARY R. CLINTON Results QUALIFICATIONS Hillary R. Clinton Donald J. Trump 61.1% 38.9% THEME: QUALIFICATIONS
  • 13. DONALD J. TRUMP Results CHARACTER Hillary R. Clinton Donald J. Trump 47.7% 52.3% THEME: CHARACTER
  • 14. MOST TWEETS Hillary R. Clinton Donald J. Trump MOST NEGATIVE CHARACTER Results: Compare/Contrast QUALIFICATIONS
  • 15. Future Steps WHY IS THIS RESEARCH IMPORTANT? Most current studies focus on how voters perceive candidates and how the media portrays each candidate as the base for gaining an understanding of the changes in political communications. Very few, if any, focus on tone and theme coming from the candidate themselves. Future steps include: • Expanding the parameters for tweet criteria • Adding more candidates • Adding sub-themes • Different content analysis approach (i.e. latent analysis)
  • 16.  Ammann SL (2010) A political campaign message in 140 characters or less: the use of Twitter by U.S. Senate Candidates in 2010. http://ssrn.com/abstract=1725477  Butler, Patrick and Neil Collins. (1999). A conceptual framework for political marketing. In B. I. Newman (Ed.), Handbook of political marketing. 55- 72. Thousand Oaks, California: Sage.  Eisenmann, M., Geddes, D., Paine, K., Pestana, R., Walton, F., & Weiner, M. (2012). Proposed interim standards for metrics in traditional media analysis. Chandler Chicco Companies for the IPR, 7.  Norris, P. (2000). A virtuous circle: Political communications in postindustrial societies. Cambridge University Press.  Oxford University Press. (2002). The Oxford American College Dictionary. New York: G.P. Putnam's Sons.  Strömbäck, J., & Kiousis, S. (2014). Strategic political communication in election campaigns. Political communication, 18, 109.  Zhang W, Johnson TJ, Seltzer T, Bichard S (2010) The revolution will be networked: the influence of social networking sites on political attitudes and behavior. Soc Sci Comput Rev 28:75–92 Suggested Literature o Newman, Bruce I. (1994). The Marketing of the President: Political Marketing as Campaign Strategy. Thousand Oaks, California: Sage Publications. o Dean, D., & Croft, R. (2009). Reason and choice: A conceptual study of consumer decision making and electoral behavior. Journal of Political Marketing, 8(2), 130-146. o Williams C, Gulati G (2007) Social networks in political campaigns: Facebook and the 2006 midterm elections. Annual Meeting of the American Political Science Association Resources
  • 17. Eva Coleman-Owusu owusue2@winthrop.edu www.evaowusu.myportfolio.com ACKNOWLEDGMENTS QUESTIONS? CONTACT • Winthrop University Ronald E. McNair Program • Dr. Sabrina Habib • Dr. Cheryl Fortner-Wood • Dr. Matthew Hayes • LaRaven Temoney • Aldea & Lydia Coleman Thank you for all of your support!