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PROJECT MANAGEMENT 101
ROBIN FAY
1
 Just Do It!
 Approaches
 Process groups
 Characteristics of
projects
 Project management
success
2
3
SOME TERMINOLOGY
 Step (task, activity)—an initiative that takes time to complete, has
a definite starting and stopping point
 Milestone—an event, an instant in time at which something
significant happens in the life of the project, like the completion of
a deliverable
 Lifecycle—The stages a project goes through during its lifetime
 Scope—The content of the project, the nature and
functionality of the ultimate product
THINGS TO REMEMBER
Project management is planning and
evaluation. Both take time but will save time
(& headaches) when done properly. Investing
in PM will make projects go more smoothly,
potentially allow for delegation of work, save
money (& time), provide a roadmap for the
work that needs to be done, as well as help
document progress.
Project management is a process that is
organized, informed, and the opposite of
chaos & fly-by-the-seat-of-your-pants
decision-making. Projects can be slow or fast;
a timeline is part of the project process.
4
WHAT IS A PROJECT?
Any work that focuses on a specific
outcome can be a project. Do you have ILS
migration records that need investigating? A
stack of donations that need review? Does
your library want to start an instagram
account? Do you need to mentor a new staff
person? Setup a training program? Reorganize
your library? Redesign your website?
Those are all potential projects. 5
GOOD-FAST-CHEAP
Does
Not
Exist
Poor
Quality
Takes
Time
Expensive
Jim Jarmusch once told me “Fast,
Cheap, and Good…pick two. If it’s
fast and cheap it won’t be good. If
it’s cheap and good it won’t be fast.
If it’s fast and good it won’t be
cheap.” Fast, cheap, and good…pick
(2) words to live by. Tom Waits
6
GOOD FAST CHEAP IN REAL LIFE
 Food is fast
 Food is cheap
 How do most fast food establishments
make that happen?
 Rely on part-time, low-paid staff
 May use inferior ingredients
 Limited menu – buy in bulk
 Cook in bulk 7
GOOD FAST CHEAP IN REAL LIFE
 Cons: food is generic, not
personalized (which can be a
good thing), higher
percentage of fat (less
healthy), can be cold (not
made to order) = impact on
quality
 “You get what you paid for”
8
GOOD FAST CHEAP IN REAL LIFE
 Food is slow(er)
 Food is better quality
How do restaurants make that happen?
 Likely use fresher or higher quality
ingredients
 Still buy in bulk, but may also adapt
menus seasonally or buy local
 Cook to order
 Staff make up salaries with tips, so in
general, they make more money (& have
a vested interest in providing good
service) 9
MAGIC TRIANGLE
Cost
Quality/Scop
QUALITY
Time
1. The quality of work is
constrained by the project's
budget, deadlines and scope
(features).
2. The project manager can
trade between constraints.
Changes in one constraint
necessitate changes in others to
compensate or quality will
suffer.
10
Let’s look
at some
approaches
11
AGILE
Best for projects that require extreme flexibility &
speed; “sprint” based - milestones into “sprints”, or
short delivery cycles. “Design Sprints” ; incremental
 All teams member have autonomy to make
decisions over their work and make changes
 Timeframes can be short bursts or “sprints”
 Doesn’t work well in a traditional hierarchical
environment
 Often very collaborative with team working on
goals together
 Life Cycle
12
TRADITIONAL
 Best for projects with a traditional
hierarchical approach where a central
manager sets the agenda and work
plans
 PMs assess the project process,
creates benchmarks, deadlines, and
assigns work
 Works for large and small projects;
small and short deadlines
 Team members can be collaborative
or very independent ; when a team
member’s work depends on another
team member’s prior work
>Waterfall 13
WATERFALL
Sequential; Best for more linear projects where
team members can cycle off or teams
expand/contract as needed to achieve
Cascading impact – tasks and goals are reliant
on previous work
Work is sequential and task oriented; Tasks
must be completed in a sequence so that other
tasks can be completed
Team members are inter-dependent upon the
work of others in order to do their work 14
WATERFALL
Team members are inter-dependent upon the
work of others in order to do their work
Project timelines and dependencies must be
tracked to keep projects moving forward.
Common in libraries.
Can be a way to handle project or scope creep
(additional tasks keep getting added to the
project team, stretching the work and potentially
the timelines)
15
CRITICAL PATH
 Critical Path - more of a method - critical path
identifies the critical tasks of a project and builds a
linear path for it. (We’’ look at examples) Similar to
a waterfall approach, except that the path is
defined and focused on task time.
 A more advanced form of a traditional PM style in
that it identifies and creates a workflow to achieve
the critical tasks for project success.
 Often used with timelines, milestones, and bench
marks. Critical path also identifies non-critical
tasks, which can be a useful tool in identifying
scope/project creep tasks.
 It’s all about prioritizing and sticking to a plan.
 Less flexible as a whole*
 LEAN often fits here.
16
CRITICAL
PATH
17
SCRUM
 Adaptative, Role based,
resource and event oriented
18
INVOLVING PEOPLE
 Brainstorming
 Planning
•Executing
•Project
Documentation
•Monitoring
19
“ROBERT’S RULES OF ORDER FOR PROJECT MANAGEMENT”
1. Get a project charter
2. Create the project scope statement
3. Create the WBS with the project team
4. Create the activity list from the WBS
5. Sequence the activities in the order in which they must – or should –
happen
6. Estimate the time of the activities based on which resources you have
to complete the activities
7. Assign the needed resources to the activities
8. Get it done.
From “Real Life Project Management: Managing the
Project Scope” by Joseph Phillips Jan 28, 2005
20
GETTING STARTED
WITH PROJECTS
 Establish the project (Scope, and
Charter/Statement)
 Develop an action plan
 Identify resources needed
 Once you have resources
approved/authorized/funded/hired,
develop project outline, benchmarks, &
timelines.
 Brainstorming for the project should
occur prior to timelines being set OR
when an issue (or question) is
encountered.
 If you start a project before resources are
gathered (people hired, equipment
purchased, etc.) build in as much time as
you think it will take + (bake in time for
unexpected delays)
21
5W + H = WHO,
WHAT, WHEN,
WHY, WHERE +
HOW
22
ACTION PLANS –
HELP IDENTIFY
TIMELINES,
RESOURCES
NEEDED, TASKS &
GOALS
23
WHAT IS A WBS (WORK BREAKDOWN STRUCTURE)?
• Defines the project’s work entirely as it relates
to the objectives & establishes the structure for
managing the work to its completion through
defining
• the project’s work (activities that create
deliverables)
• the project’s life-cycle process (timeline) 24
WHAT IS A WBS (WORK BREAKDOWN STRUCTURE)?
• Needs to be easy to update
• Anything outside of the WBS falls into project creep / outside
scope
• Helps to establish cost
• Can help identify risk
25
WBS
26
SCREENSHOT CTL
27
SCHEDULING
 Two most common scheduling methodologies
 Bar Charts (aka Gantt Charts)
 Critical Path Method (CPM)
28
BAR / GANTT CHARTS
 Analyze and specify workflow
 Breakdown tasks into activities
 Estimate the time required and duration
 PM puts activities in chronological order
 Adjust as needed
 Simple to use
 Needs to be updated
 Useful for communicating to others
This Photo by Unknown Author is licensed under CC BY-SA
29
TIME LINES
(SEQUENCE) –
KEEPING ON
TRACK,
COMMUNICATING
PROGRESS, AND
PROVIDES A
HEADS-UP WHEN
YOU NEED TO
ADJUST
30
TIME LINES –
KEEPING ON
TRACK,
COMMUNICATING
PROGRESS, AND
PROVIDES A
HEADS-UP WHEN
YOU NEED TO
ADJUST
Powerpoint GANT Chart Creater
31
WHAT TOOLS
DO YOU USE?
This Photo by Unknown Author is licensed under CC BY
32
SOFTWARE
Trello Basecamp Wrike
Google
Calendars
IFTTT to push Slack, Github
33
Trello
34
35
36
37
 ASANA
38
39
PROJECT
MANAGEMENT
KEYS TO SUCCESS
PLAN THE PROJECT ACQUIRE THE
RESOURCES
ESTABLISH BENCHMARKS
AND TIMELINES
DO THE WORK STAY ON TRACK AND
KEEP STAFF ON TRACK
WHEN BUMPS OCCUR,
ADDRESS THEM
40
PROJECT MANAGEMENT KEYS TO SUCCESS
Keep an “enhancements”
list or stage 2 (Scope
Creep)
Communicate and keep
Stakeholder buy-in and
support
Complete of project
Publicize the product Evaluate the ROI
Plan for next steps –
maintenance,
enhancements, etc
41
42
SUCCESSFUL PROJECT MANAGEMENT
 On time, within budget, at the desired level of
functionality, and using the assigned resources
effectively
 Ability to communicate success
43

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Project Management for Libraries

  • 2.  Just Do It!  Approaches  Process groups  Characteristics of projects  Project management success 2
  • 3. 3 SOME TERMINOLOGY  Step (task, activity)—an initiative that takes time to complete, has a definite starting and stopping point  Milestone—an event, an instant in time at which something significant happens in the life of the project, like the completion of a deliverable  Lifecycle—The stages a project goes through during its lifetime  Scope—The content of the project, the nature and functionality of the ultimate product
  • 4. THINGS TO REMEMBER Project management is planning and evaluation. Both take time but will save time (& headaches) when done properly. Investing in PM will make projects go more smoothly, potentially allow for delegation of work, save money (& time), provide a roadmap for the work that needs to be done, as well as help document progress. Project management is a process that is organized, informed, and the opposite of chaos & fly-by-the-seat-of-your-pants decision-making. Projects can be slow or fast; a timeline is part of the project process. 4
  • 5. WHAT IS A PROJECT? Any work that focuses on a specific outcome can be a project. Do you have ILS migration records that need investigating? A stack of donations that need review? Does your library want to start an instagram account? Do you need to mentor a new staff person? Setup a training program? Reorganize your library? Redesign your website? Those are all potential projects. 5
  • 6. GOOD-FAST-CHEAP Does Not Exist Poor Quality Takes Time Expensive Jim Jarmusch once told me “Fast, Cheap, and Good…pick two. If it’s fast and cheap it won’t be good. If it’s cheap and good it won’t be fast. If it’s fast and good it won’t be cheap.” Fast, cheap, and good…pick (2) words to live by. Tom Waits 6
  • 7. GOOD FAST CHEAP IN REAL LIFE  Food is fast  Food is cheap  How do most fast food establishments make that happen?  Rely on part-time, low-paid staff  May use inferior ingredients  Limited menu – buy in bulk  Cook in bulk 7
  • 8. GOOD FAST CHEAP IN REAL LIFE  Cons: food is generic, not personalized (which can be a good thing), higher percentage of fat (less healthy), can be cold (not made to order) = impact on quality  “You get what you paid for” 8
  • 9. GOOD FAST CHEAP IN REAL LIFE  Food is slow(er)  Food is better quality How do restaurants make that happen?  Likely use fresher or higher quality ingredients  Still buy in bulk, but may also adapt menus seasonally or buy local  Cook to order  Staff make up salaries with tips, so in general, they make more money (& have a vested interest in providing good service) 9
  • 10. MAGIC TRIANGLE Cost Quality/Scop QUALITY Time 1. The quality of work is constrained by the project's budget, deadlines and scope (features). 2. The project manager can trade between constraints. Changes in one constraint necessitate changes in others to compensate or quality will suffer. 10
  • 12. AGILE Best for projects that require extreme flexibility & speed; “sprint” based - milestones into “sprints”, or short delivery cycles. “Design Sprints” ; incremental  All teams member have autonomy to make decisions over their work and make changes  Timeframes can be short bursts or “sprints”  Doesn’t work well in a traditional hierarchical environment  Often very collaborative with team working on goals together  Life Cycle 12
  • 13. TRADITIONAL  Best for projects with a traditional hierarchical approach where a central manager sets the agenda and work plans  PMs assess the project process, creates benchmarks, deadlines, and assigns work  Works for large and small projects; small and short deadlines  Team members can be collaborative or very independent ; when a team member’s work depends on another team member’s prior work >Waterfall 13
  • 14. WATERFALL Sequential; Best for more linear projects where team members can cycle off or teams expand/contract as needed to achieve Cascading impact – tasks and goals are reliant on previous work Work is sequential and task oriented; Tasks must be completed in a sequence so that other tasks can be completed Team members are inter-dependent upon the work of others in order to do their work 14
  • 15. WATERFALL Team members are inter-dependent upon the work of others in order to do their work Project timelines and dependencies must be tracked to keep projects moving forward. Common in libraries. Can be a way to handle project or scope creep (additional tasks keep getting added to the project team, stretching the work and potentially the timelines) 15
  • 16. CRITICAL PATH  Critical Path - more of a method - critical path identifies the critical tasks of a project and builds a linear path for it. (We’’ look at examples) Similar to a waterfall approach, except that the path is defined and focused on task time.  A more advanced form of a traditional PM style in that it identifies and creates a workflow to achieve the critical tasks for project success.  Often used with timelines, milestones, and bench marks. Critical path also identifies non-critical tasks, which can be a useful tool in identifying scope/project creep tasks.  It’s all about prioritizing and sticking to a plan.  Less flexible as a whole*  LEAN often fits here. 16
  • 18. SCRUM  Adaptative, Role based, resource and event oriented 18
  • 19. INVOLVING PEOPLE  Brainstorming  Planning •Executing •Project Documentation •Monitoring 19
  • 20. “ROBERT’S RULES OF ORDER FOR PROJECT MANAGEMENT” 1. Get a project charter 2. Create the project scope statement 3. Create the WBS with the project team 4. Create the activity list from the WBS 5. Sequence the activities in the order in which they must – or should – happen 6. Estimate the time of the activities based on which resources you have to complete the activities 7. Assign the needed resources to the activities 8. Get it done. From “Real Life Project Management: Managing the Project Scope” by Joseph Phillips Jan 28, 2005 20
  • 21. GETTING STARTED WITH PROJECTS  Establish the project (Scope, and Charter/Statement)  Develop an action plan  Identify resources needed  Once you have resources approved/authorized/funded/hired, develop project outline, benchmarks, & timelines.  Brainstorming for the project should occur prior to timelines being set OR when an issue (or question) is encountered.  If you start a project before resources are gathered (people hired, equipment purchased, etc.) build in as much time as you think it will take + (bake in time for unexpected delays) 21
  • 22. 5W + H = WHO, WHAT, WHEN, WHY, WHERE + HOW 22
  • 23. ACTION PLANS – HELP IDENTIFY TIMELINES, RESOURCES NEEDED, TASKS & GOALS 23
  • 24. WHAT IS A WBS (WORK BREAKDOWN STRUCTURE)? • Defines the project’s work entirely as it relates to the objectives & establishes the structure for managing the work to its completion through defining • the project’s work (activities that create deliverables) • the project’s life-cycle process (timeline) 24
  • 25. WHAT IS A WBS (WORK BREAKDOWN STRUCTURE)? • Needs to be easy to update • Anything outside of the WBS falls into project creep / outside scope • Helps to establish cost • Can help identify risk 25
  • 28. SCHEDULING  Two most common scheduling methodologies  Bar Charts (aka Gantt Charts)  Critical Path Method (CPM) 28
  • 29. BAR / GANTT CHARTS  Analyze and specify workflow  Breakdown tasks into activities  Estimate the time required and duration  PM puts activities in chronological order  Adjust as needed  Simple to use  Needs to be updated  Useful for communicating to others This Photo by Unknown Author is licensed under CC BY-SA 29
  • 30. TIME LINES (SEQUENCE) – KEEPING ON TRACK, COMMUNICATING PROGRESS, AND PROVIDES A HEADS-UP WHEN YOU NEED TO ADJUST 30
  • 31. TIME LINES – KEEPING ON TRACK, COMMUNICATING PROGRESS, AND PROVIDES A HEADS-UP WHEN YOU NEED TO ADJUST Powerpoint GANT Chart Creater 31
  • 32. WHAT TOOLS DO YOU USE? This Photo by Unknown Author is licensed under CC BY 32
  • 35. 35
  • 36. 36
  • 37. 37
  • 39. 39
  • 40. PROJECT MANAGEMENT KEYS TO SUCCESS PLAN THE PROJECT ACQUIRE THE RESOURCES ESTABLISH BENCHMARKS AND TIMELINES DO THE WORK STAY ON TRACK AND KEEP STAFF ON TRACK WHEN BUMPS OCCUR, ADDRESS THEM 40
  • 41. PROJECT MANAGEMENT KEYS TO SUCCESS Keep an “enhancements” list or stage 2 (Scope Creep) Communicate and keep Stakeholder buy-in and support Complete of project Publicize the product Evaluate the ROI Plan for next steps – maintenance, enhancements, etc 41
  • 42. 42 SUCCESSFUL PROJECT MANAGEMENT  On time, within budget, at the desired level of functionality, and using the assigned resources effectively  Ability to communicate success
  • 43. 43

Editor's Notes

  1. Ideas Project Complexity
  2. Ideas Project Complexity
  3. Ideas Project Complexity
  4. Ideas Work breakdown structure
  5. Ideas Project Complexity
  6. Ideas Project Complexity
  7. ideas Project portfolio management Project management software Virtual project management
  8. 43