This project management report outlines a proposed handicraft heuristic centre for the Malaysian Handicraft Development Corporation. The 3-5 storey building located on Titiwangsa Lake Garden will provide 1800-2000 sqm of space for workshops, exhibitions, and public learning areas focused on sustaining Malaysian handicraft traditions. The design concept incorporates passive design, natural lighting and ventilation, and interactive public spaces. An open tendering process will be used to procure the project, which is estimated to cost RM7.2 million. The goals are to broaden the local economy, contribute to culture expansion, and demonstrate leadership in sustainability.

1. PROJECT MANAGEMENT REPORT
(MGT 60403/ ARC 3612/ ARC 3614)
PROJECT 2: PROPOSED HANDICRAFT HEURISTIC CENTRE
For MalaysianHandicraftDevelopmentCorporation(KraftanganMalaysia)
NGE JIA CHEN
0317738
Ms. AliaAhamad

2. CONTENT
1.0 Project Introduction
1.1 Client Information
1.2 Project Information
1.3 Stakeholders Information
2.0 Site Information
2.1 Site Introduction
2.2 Site Analysis
2.2.1 SWOT Analysis
2.2.2 PESTLE Analysis
3.0 Design Suitability
3.1 Design Concept & Layout
3.2 Estimation of Overall Construction Cost
4.0 Project Viability
4.1 Project Objectives
4.2 Project Goal
4.3 Programme Objectives
5.0 Project Procurement
5.1 TenderingProcess
 6.0 Resource Planning

 7.0 Risk Analysis & Mitigation Strategy

 8.0 Maintenance Strategy
8.1 Programme Maintenance
8.2 Building Maintenance
 9.0 Success Criteria

 10.0 Work Breakdown Structure
11.0 Gantt Chart




3. 1.0 PROJECT INTRODUCTION
1.1 Client Information
Malaysian Handicraft Development Corporation
(Kraftangan Malaysia)
Kraftangan Malaysia isagovernmental bodyinquesttofurther
strengthenthe growthanddevelopmentof developmentof the local
craft industry, withthe objectivesof:
 -Raisingawarenessof andinterestinthe use of local craft products

 -Developingqualityproductsthatare market-oriented

 -Expandingthe marketforcraftproducts

 -Encouraginggrowthanddevelopingthe craftindustryand

 -Providingtrainedmanpoweraccordingtothe needsof the craft
industry
 Vision
 To be a leaderinthe growth,developmentandpromotionof a
stable yetcompetitive craftindustry.

 Mission
To developandpromote the craftentrepreneurandthe national
craft industry.
 Contact
Add: KompleksKraf KualaLumpur,Seksyen63,JalanConlay
50450 KualaLumpur
Tel: 03 – 2162 7459
Fax: 03 – 2161 2622
E-mail: pro@kraftangan.gov.my


4. 1.2 PROJECT INFORMATION
Introduction Programme
 The brief callsfora Handicraft Heuristic Centre sittingonTitiwangsa
Lake Garden, one of the most prominentpublicparkinMalaysia,
emphasizingthe theme of sustaininghumanities.The mainobjective of
thisprojectisto create a conducive and inspiringworking and learning
environmentforthe younger generationsas well as an exhibiting
sanctuary for the existinglocal craftsmento showcase their works and
explore moderntechniquesforcontemporary advancement.In short,
thisisa place forboth familiarandunfamiliarcrowdtolearnand share
the heritage of our proudMalaysianculture.
 Special requirementbyclientsare as followed:
(1) A minimumof 3 and maximumof 5 storeys
(2) Gross area between1800-2000 sqm
(3) Implementationof passive design(natural lighting&
ventilation)
(4) Interactive andwelcomingpublicplazasandlearningspaces
(5) Clearvehicle accessandample pedestrianlinkage towards
surroundingcontext
(6) Minimum15 parkingbaysfor visitors.
 The growth anddevelopmentof ourlocal handicraftculture especiallyin
thismodernage of technological advancementisstunneddue tothe
abundance of contemporarymaterialssuchasplasticsthatare
dominatingthe modernmanufacturingmarketof furniture,andmany
otherdailywares.
In orderto revitalizethe traditionalcraftsmanship,thisprojectis
proposedinresponse.AsaHandicraft Heuristic Centre,thisprojectaims
to enlightenboththe local communityandthe touristsby having
workshops through informal settings,whichallowsthe publicfromthe
park and surroundingneighbourhoodtojoininthe inspiringand
embracinglearningprocessonthe handicraftcreationwiththe
professionalhandicraftmakers.
Apart fromthat,exhibitionspacesare allocatedforthe craftsmento
showcase theirworks.IncollaborationwithKraftanganMalaysia,the
existingcraftsmenare alsogivensupportto explore andproduce crafts
usingmodern techniques.Byimplementingthis,itwill broadenthe view
of the craftsmen,hence,producingmore traditional and contemporary
crossover products. Drawingyoungercrowdtoappreciate the art of
Malaysianhandicraft.
Due to the close proximityof IstanaBudaya,National ArtGalleryand
National Library,the expansionof culture awarenessisdeemedpossible.
Givinga chance in the birthof the Malaysia’sCulture Belt,developingour
nation’sproudandunique culture.

5. 1.3 STAKEHOLDERS INFORMATION
Other stakeholders
Local community,tourists,andthe studentsfromthe institutionsaroundTitiwangsaareaplaysapart in the happeningof thisproject.The construction
memberssuchas the contractors,site supervisors,surveyors,technicians,labourersandconsultants of thisprojectplay importantpartsinensuringthe
qualityof deliveryof thisproject,inresponsetothe instructionsandplanslaidoutbythe projectmanager.
 Dewan Bandaraya Kuala Lumpur (DBKL)
Administratingthe cityof KualaLumpur,DBKL will
ensure the planninganddesignof the buildings
are inaccordance withthe practice of
professionalismandincompliance withthe lawof
the authoritygivingapproval.The Riverof Life
projectlaunchedbyDBKL isalsobelievedtobring
positive impactsandattractmore crowd to the
site addingbenefittothisbuilding.
 Ministryof Tourism and Culture
Ministryof Tourismand Culture isthe department
that helpstopromote andmanage the tourism
industryaswell asthe cultural image and identity
of the country.Theirrolestohelpinthisprojectis
to promote the historical value of ourlocal
handicrafts.Bringingininternationalcrowdof
interest.
 Malaysian Handicraft DevelopmentCorporation
 (Kraftangan Malaysia)
Theirrolescovers developing,encouraging
progressandupholdstandardsof the handicraft
industryinvariousways,includingproviding
research,advisoryandexpansionservices.To
alsodrive,orientate and assistexistingcraftsmen
towardusage of moderntechniquesin
production,managementandmarketing.
 River of Life Programme
The riverof life publicoutreachprogramme (ROL-
POP) isa programme to fosterpartnershipsandto
improve attitudesandbehaviours of target
groupsto reduce pollutioninthe Lake Titiwangsa,
Malaysia.The mainobjective of ROL-POPis
towardsrivercare and preservationinorderto
improve waterqualityandreduce pollutionwithin
the projectarea.

6. 2.0 SITE INFORMATION
2.1 Site Introduction
Jalan Tembeling/JalanKuantan, Titiwangsa Lake Garden,Kuala Lumpur
The proposedsite islocateddirectlybeside Lake titiwangsa,whichiscurrentlyanopen ground
withinthe parknearingthe roads,approximately 2160 sqm aftersetback. The site issurrounded
by majorityresidentialzonesandsome institutional zones.Inclose proximitytoIstanaBudaya,
National ArtGalleryandNational Library. Inconjunctionwiththe popularityof TitiwangsaLake
Gardenas a publiclyknowpark,thisintroducesmore crowdtothe centre easily. Withthe
abundance of publictransport,the site isveryaccessible withoutdensevehicularactivity.
JalanKuantan
JalanTembeling

7. 2.2 SITE ANALYSIS
2.2.1 SWOT Analysis
 Strength
1. The site providesagood view
towardsthe east where the lake
islocated;picturesque viewof
the lake
2. It islocatedat ‘kawasan
warisan’whichisalsoa tourist
spotwithhighdensityof crowd
and servicesprovidedcontribute
differentusergroup.
3. Easy access fromthe main
roads.The developmentof
infrastructuresandpublic
transportationincreasesthe
densityof publicflow.
 Opportunities
1. Creatingnodesthatenhance
the landmarksaroundand a
mutual relationshipamongthe
communitycanoccur
2. Providinganideal platform
for culture expansion by
complimentingwiththe existing
cultural buildingarounde.g.
IstanaBudaya, National Art
Galleryandetc.
3. Borrowingthe viewfromthe
lake to enhance visuallyandthe
continuityof the sense of the
place
 Weaknesses
1. Mediumto highexposure of
sundue tominimal shadow
castedby lackof tall treesand
buildingsinthe surrounding
context.
2. Busytraffic(especiallybuses)
before andafterschoolscausing
vehicularpollutiondue tosite
locationat the junctionnextto
busstops andschools.
3. Lack of properpedestrian
connectionbetweensite andthe
lake maycause safetyissues.
 Threat
1. Accessfromthe mainroads
to the lake requirespedestrians
to cross a road withno zebra
crossingsor fly-overs,causing
hazardsto the pedestrians.
2. Site locatedrightina large
piece of landwitha bigarea of
underbrushandtrees,there may
be snakesor otherharmful
animals/insectsinfestedinside.
3. Locatedat the intersectionof
tworoads, increasingthe
possibilityof accidentsto
happen.

8. 2.2.2 PESTLE Analysis
 Political
Malaysia's14th General Election is expected to fall within the firstquarter of the
year 2018 and the probability of a change in government has to be taken into
accountas itwill affectthe Ministry of Federal Territories that governs the Kuala
Lumpur City Hall (DBKL). When dealingwith authorities duringthe specified time
frame, allowmore time needed for approvals of documents.
 Economy
The main sourceof income at Lake Titiwangsa depends on the bike rental
services and mamak stallslocated around the lake.As the bike rental service
and food trucks located at siteis improper, development of the sitecould serve
as a proper placefor the rental serviceand food as they attract localsand
tourists and in return attract them to our building.
 Social/Cultural
The site which is situated within the Titiwangsa LakeGardens is a communal place
of the local community with diverserace and ethnics. This strengthens the
surroundingbuildings which arenational buildings thatserveto promote the social
and culture of our nation.The proposed buildinghencehave to be in respect with
the social and cultural settingof the area.
 Technology
This project’s technological approach aims to introducethe current and most
efficient uses of sustainabletechnology in order to develop a buildingthatis
self-sufficientand friendly to the environment. With an immediate context like
Taman Tasik Titiwangsa,itis vital to use high performance buildingdesignsas
well as various strategies of resource-savingand wastemanagement technology
to reduce the long-term maintenance waste and environmental damage.
 Legislative
The local administration ismanaged by Kuala Lumpur City Hall (DBKL). Thus, the
project has to abideby the regulations setby DBKL. The siterequired to have a
2.1m of green belt set back and 6m of bomba setback from the siteboundary. Due
to the height restriction on the ‘kawasan warisan’,the local council is insistenton
ensuringthe height of the buildingsarenot more than 5 storeys adhere to the
consistency established atthat area.
 Environmental
Projects at this currenttime in our country and around the world have a
spotlighton not only on environmental sustainability butalso environmental
recovery. A proposal next to Taman Tasik Titiwangsa ,a park in the middleof a
city holds many opportunities to enhance the environment surroundingthe site
and eventually the city it is in.Sustainablestrategies and technologies must be
implemented to ensure the surroundingenvironment is not only sustained but
is flourished.This will createlongterm advantages for not only the proposal but
the surroundingsiteand future proposals.

9. 3.0 Design Suitability
3.1 DesignConcept & Layout
 3.2 Estimation of Overall ConstructionBudgetary Costing
Total Floor Area x Estimated Pricing/SQF + 5% contingency = Total Construction Cost
Lower Ground Floor + Ground Floor + Second Floor + Third Floor + Roof
= 2900 sqm > 31215 sqf
Estimated Pricingper sqf (Concrete and Bricks with minimal finishes) =RM200 sqf
Hence,
Total Floor Area x Estimated pricing/ sqf + 5 % contingency = Total Construction Cost
=RM 6,555,150
TCC + 10% Consultantfees = Gross Development Cost (GDC)
= RM 7,210,665
The layoutis actingas an
extension of the Titiwangsa Lake
Garden. Creating informal
spaces inside,setting an all
accessiblemood to people. To
allowlearning-cum-activity to
happen within the building.
The scaleof this buildingis
designed to be dynamic in
responseto contrastout the
rather flattopography of
Titiwangsa Lake Garden.
Also as a handicraftexhibiting
place,the form advocates
weaving of multipleand various
geometry, resemblingthe
versatility of rawmaterials in
creation of handicrafts.
Streams of water is led into the
buildingas a continuation of the
beautiful Titiwangsa Lake.
The circulation iswithin the
buildingand spaces arealways
intertwined thus making the
programme infinitely activeand
dynamic.

10. 4.0 PROJECT VIABILITY
4.1 Project Objectives
- Transformunderutilizedvacantlandintoan urbangreenery
- Broadenthe local economy.
- Contribute tolocal culture expansion.
- Demonstrate leadershipinsustainability.
4.2 Project Goals
a) Short term
- Replace vacantlandintoa healthierlearningandsharingcentre andengage the local community.
- Allowcommunitytolearnandappreciate traditional handicrafts(familiesandstudents).
b) Long term
- Buildingalocal culture beltinthe cityin conjunctionwithIstanaBudaya,National ArtsGalleryandetc.
- Developasustainable urbandevelopment.
- Ensuringthe consistencyof the operationof the proposedbuildingwithqualityproductionandshowcase of traditional handicraftstothe public.
4.3 Programme Objectives
- To revampthe openarea beside Lake Titiwangsaandreinstall sense of belonginginthe area.
- To expandthe role visitorandactivityparkcenterbyintroducingprogramswhichisbothinteractive andeducational toattractpeople tothe area.
- To provide apublicspace that furtherencouragesinteractionbetweenthe communitiesandcontinuitythe activityfromthe lake.

11. 5.0 PROJECT PROCUREMENT
In thisproject,the conventionalapproachisapplied.The client(KraftanganMalaysia) acceptsthatconsultantsare appointedfordesign,costcontrol,and
contract administration,andthatthe contractoris responsible forcarryingoutthe Works.The responsibilityof the latter extendstoall workmanshipand
materials,includingworkbysub-contractorsandsuppliers. Inthisway,the clienthasclosercontrol tothe works,meetinganyrequirementsanddesignthe
clientwanted.Clientmaycompare andconsiderwhichdesignandbudgetismore suitableforthe project,withthe advicesandconsultationsof the experts.
Besidesthat,constrcutioncostismore accurate since the tenderisbasedona complete designandspecifications.Withthe tenderershavingthe same
information,the clientmayobtainthe bestorlowestprice throughcompetitive tendering.
5.1 Tendering Process
The methodof tenderselectedisOpenTenderingMethod.Opentenderingisthe maintenderingproceduresemployedbyboththe governmentand
private sector.The clientadvertisesthe tender offerinthe local newspapergivingdetail andkeyinformationof the proposedworksandinvitinginterested
contractor to tender.Inthe legal sense suchtendernoticesconstitute invitationtotreat,amere requestbythe employerforsuitable contractortosubmit
theirbidsor offers.
If the pre-requisitetotenderingonthe formof possessionof the necessaryregistrationhasbeenidentifiedinthe tendernotice,then the advertisementis
directedtoonlythat particularclassof the publichavingthe saidqualifications.Inordertoreduce numberof enquiries,earnestmoneyisdeposited(for
private project).Until the receiptof abone fide tenderselectedthenitwill be returned.Althoughprice isveryimportant inthe decisiononwhichtenderor
bidto accept,it isnot the onlyfactor takenintoaccount.Clientdoesnotbindto acceptthe lowestorany offer.
One of the advantagesof the opentendermethodisItallowsanyinterestedcontractortotender.Therefore itgivesopportunityforanunknowncontractor
to compete forthe work.Allowingthe tenderlisttobe made withoutbias.Clientwillobtainthe bargainpossible.Nofavouritisminselectingcontractorsas
well asit isa traditional methodof tendering,familiartoall sectorof the engineeringandconstructionindustry.
Pre-tender
Architects & consultant to
prepare tender documents
and drawings
Tender
Call Tender
Tender Submission
Close Tender
Tender Opening
Tender Evaluation
Tender Interviews
Tender Recommendation
Post-tender
Award Contract Compiling ContractDocuments Formalizing Contract by signing
the contract and stamp duty

14. 7.0 RISK ANALYSIS & MITIGATION STRATEGY
RISK NAME LIKELIHOOD SEVERITY EFFECT MITIGATION CONTIGENCY
PROJECTDESIGN PHASE
Designproposal
not approvedby
client
Medium Medium Constantamendmentswith
the proposal will cause
clientstolose interestand
affectreputation
Reallytake intoconsiderationof
the clientsrequirementsand
negotiate whennecessary
Provide multiple proposalstoallow
clienttohave options
Clientisindecisive
and keep
changingdesign
scheme
Medium Medium Constantamendmentswith
the proposal will delaythe
project,due tothe inability
to finalize designscheme
Seta specifictimeframe on
whentostop making
amendmentstothe design
scheme
Projectmanagerto ensure thatthe
clientisaware and ison track of
the projectschedule andthe
currentprogressof the project
Preliminary
drawingsnot
approvedby
authority
Medium High Delayinprojectschedule
due to the inabilityto
proceedtoconstruction
phase
Ensure that all drawingssentfor
approval are thoroughly
checkedandfulfil all
requirementsbythe authority
Revise preliminarydrawingsand
make amendmentswhen
necessarytocomplywithDBKL
requirements
Low response of
contractors and
tenderers
Medium High Clienthaslessoptionsto
qualifyandselectworkers
and contractor
To provide more exposure and
detailingof projecttoattract
more interestsfromtenderers
To compromise withtenders
gatheredandprojectmanagerto
advice clientonthe mostsuitable
personintakingup the project
Excessive
tenderers
Medium Medium Causeslongertime to
considerandmake decision
on awardingcontract to
suitable tenderer
Projectteamand clienttomake
a clear cost afterhaving
sufficientcandidatesof
tenderers
Projectteamto advice andsuggest
clientonsuitable tendererthat
fulfil the requirementof the
project

15. CONSTRUCTION PHASE
Delayin
construction
worksdue to
weather
conditions
High High Delayinconstructionworks
will prolongthe time of the
completionof the project
whichwill affectthe cost
Applyforpermittoprolong
workinghoursto compensate
for the rainand increase man
powerwhennecessary
Projectmanagerto keeptrackof
the projectschedule andinform
the clientif there isa needforan
extensionof time
Affectexisting
vehicular
circulationon
JalanTembeling
High High The entrance intoTitiwangsa
Lake Garden will be
obstructedhence,causing
seamedvehicularflowand
jam
Give notificationof closure/
partial closure of road priorto
constructionworksandprovide
alternative pathwaysnearby
Projectmanagerto ensure thatthe
clientisaware of the notice andwil
be able to helpindealingwith
upcomingissues/problems
Shortage of
material due to
wastage/improper
planning
Medium Medium Additionof costto coverup
for insufficientmaterial
Ensure that there are sufficient
materialsreadyon site,with
formal agreementwithsupplier
to ensure the consistencyof
material prices
Projectmanagerto regularlycheck
the inventorytoensure materials
are notbeingwasted
BUILDING OPERATION & MAINTENANCE
Poormaintenance
of planting
systemsand
landscape
Medium High Objective of the programwill
fail andit will distribute
produce of lowquality
Regularlymaintainplanting
systemsandcreate a weekly
schedule toensure the
cleanlinessandqualityof space
Buildingmanagementtoclosely
monitorandensure the schedule
createdisenforced
Opennessof the
buildingmay
invite unwanted
visitors
High High Securityandprivacyof users
inhabitingthe space will be
threatened
Enforceda 9am -6pmoperation
hour andincrease security
systemduringclosinghours
Buildingmanagementtowork
togetherwiththe auxiliarypolicein
the area to make regularrounds
Program failsto
attract targeted
visitors
Medium High Buildingwon’tbe able to
generate enoughincome to
sustain
Activelyreachoutto the public
and frequentlyintroducenew
programsto bringin people
Buildingmanagementtoanalyse
target usergroupsand carefully
planout proposedweekly
programs

16. 8.0 MAINTENANCE STRATEGY
8.1 Programme Maintenance
ELEMENTS FREQUENCY STRATEGY
Amphitheatre
- Cleanliness - Daily - To ensure the cleanlinessof the publicaccessedspace forthe comfortof the
user.
Cafeteria
- Kitchenequipment
- Toolsand machinery
- Quarterly
- Quarterly
- To ensure equipmentsuchascomputersandprintersare well maintained.
- To ensure toolsandmachineryinthe kitchenare safe to be used.
Indoor Gallery
- Floor - Weekly - To ensure the flooriscleanand dryfor the safetyof user.
Outdoor Gallery
- Crafts - Weekly - To ensure the qualityof the craftsare preserved.
Workshop
- Planterbox
- Timberdecks
- Livingplants
- Railings
- Monthly
- Weekly
- Daily
- Annually
- To ensure planterbox are still usable andare tobe replacedif damage.
- To ensure the cleanlinessof the decksforthe safetyandcomfortof user.
- To cleanoff the fallingof leavesontothe decksforcleanerenvironment.
- To ensure the integrityof the railingsbymonitoringthemannually.
Management
- Office equipment
- Furniture
- Staff accommodation
- Quarterly
- Annually
- Weekly
- To ensure equipmentsuchascomputersandprintersare well maintained.
- To ensure furniture are ingoodconditionandcomfortable tobe used.
- To ensure cleanlinessandcomfortof staff.
Belvederes
- Railings
- Cleanliness
- Annually
- Weekly
- To ensure railings are ingoodconditionand safe tobe used.
- To ensure the cleanlinessof forthe comfortof public.

17. SunkenPlaza
- Livingplants
- Waterscape
- Concrete seating
- Daily
- Weekly
- Weekly
- To ensure the qualityof biocleansingplants(watercress) &otherplantations
by monitoringthemdaily.
- To ensure the seatingandfloorare dry and safe to be usedbythe public.
8.2 Building Maintenance
ELEMENTS FREQUENCY STRATEGY
Services
- Water pumpsystem
- Pipingutilities
- Lifts
- Refuse chamber
- Lightfixtures
- Fire services
- Monthly
- Annually
- Bi-anually
- Weekly
- Quarterly
- Monthly
- To ensure the qualityof the waterbyfrequentlymonitoringthe waterpump.
- To ensure nodefectsorleakagesare present.
- To ensure smoothandsafe operationof the lifts.
- To ensure the cleanlinessandhygiene of the refuse chamber.
- To ensure all lightfixturesare ingoodconditionandtobe replaced.
immediatelyif there isanydamage aswell asbulbsprovide sufficientlighting
to the space.
- To ensure the equipmentare properlyfunctioningandwell maintained.
Replace if damagedorlost.
Building
- Roofing
- Flooring
- Curtainwalls&
windows
- Softscape and
hardscape
- Weekly
- Daily
- Annually
- Fortnightly
- To ensure nodamage or deteriorationof water-proofinglayers.Repairwhen
necessary.
- To ensure the cleanlinessof the floorsforthe comfortof the people.
- To ensure the fenestrationiswell maintainedandtobe replacedwhen
necessary.
- To ensure the softscape andhardscape are well managedandmaintainedfor
the recreational activitiesinpublicplazas.

18. 9.0 SUCCESS CRITERIA
To ensure the successof a project,certaincriteriaisto be met:
1. All the scopesof workmustbe identifiedupfronttoensure efficiencyof work.
2. The cost of the whole projectistobe estimatedandcontrolledwithinthe budgetallocatedthroughoutthe projectperiod.
3. The projectisto be completedwithinthe timeframegivenof 18 months.
 Scope
The projectis to followthe
schedule statusprovided,control
and manage the upcoming
changesefficiently:
1. Reviewandreworkwhen
there are fluctuations.
2. Optimumtimescale andbudge
estimationisneeded.
3. Manage the riskand practice
highsafetyandwelfare
awarenessthroughoutthe
projecttimeline.
 Time
To elude risksexposure,the
projectisto be completedwithin
the timeframe givenof 18
months:
1. Consistentmonitoringof the
transportationof materialson
and off-site.
2. Labourers’welfare are
regularlycheckedonbythe
assignedcontractorsand
consultantsforconsistent
workflow.
3. Gantt Chart andPert Chart,are
implementedtoillustrate the
schedule anddistributionof work
to ensure on-time project
delivery.
rs and consultants for
consistent workflow
3. Gantt Chart and Pert
Chart, are
 Cost
The projectis to be executed
withinthe client’sbudget
allocation,benefittingboththe
stakeholdersandthe clients:
1. Comprehensive articulationof
plansby the company
consultantsinrespectiveof
efficientmaterialsandlabour
costs.
2. Cost control must achieve
client’sexpectationsand
satisfaction.
COST
SCOPE TIME
QUALITY

19. 9.0 SUCCESS CRITERIA
However,the 3 maincriteriamentionedare notenoughtodetermine aprojectsuccess.
Listedbeloware the othersuccesscriteriathatare vital tothis project,more prone tostakeholder’sconcern.
 Quality
QLASSIC assessmenton the construction of this project shall becarried out by
competent assessorsappointed by CIDB Malaysia.
CIDB will ensureappointment of assessors whomwill conductassessmentto
projects with the highest level of professionalismand integrity at all times.
This enables the benchmark the quality of workmanship of your construction
project.
 Organization BenefitsandBusinessObjectives
A project’s success is moreapparentwhen the business objectives aremet and
extra benefits are obtained. Emphasizingin sustaininghumanities,cultural
expansion and awareness to the public is of utmost importance. Thus, by
creatingthe desired conduciveand inspiringlearningenvironment will attract
more crowd to the realization of the uniqueness of Malaysia’sHandicraft.
 Stakeholders& ClientSatisfaction
Aside from the upkeep of the team, the feedbacks from the clients areimportant.
By forming a strong engagement with the stakeholders and Kraftangan Malaysia
throughout the project cycleto keep track on the satisfaction until theproject is
successfully delivered.If any dissatisfaction shall arise,alternatives and solutions
must be provided. The process must be well documented for improvements in
future undertakings.
 Health, Safety& GovernmentRequirements
A review schedule in linewith the projectgovernance policy is planned.
Consistentreviews need to be done throughout the project cycleand assurance
with the advisory committee regularly to ensure the projectmeets the building
codes and welfare standards.

20. 10.0 WORK BREAKDOWN STRUCTURE
A Work BreakdownStructure (WBS) isa decompositionof all the worknecessarytocomplete aproject.Thisstructure isarrangedinhierarchyand
constructedto allowforclearand logical groupings,eitherbyactivitiesordeliverables.The WBSshouldrepresentthe workidentifiedinthe approved
ProjectScope Statementasan earlyfoundationforeffective scheduledevelopmentandcostestimating.
HANDICRAFT HEURISTIC CENTRE
DESIGN
Pre-design
Analysis& FeasibilityStudies
Schematic Design
Design Proposal
PreliminaryCosting
Design Development
Finalization ofDesign
DetailedTechnical&
SubmissionDrawing
Management Issues
CONTRACT DOCUMENTATION
Tender Documentation
Documenting Product Requirements
Contract Procurement
Open Tender
CONSTRUCTION
Pre-construction
TemporaryWorks
Site Clearing & Levelling
Hoarding & Signboard
Installation
MaterialDelivery
Construction
FoundationWork
- Excavation
- Piling
Structure
- Columns & Beams
- Floor Slab
BuildingWorks
- RC Lift Cores
- Brick Wall andPartitions
RC Roofing
M&E Services
- Building Services
- Fire Protection System
ArchitecturalInterior
External/ Landscaping
- Surface Water Drainage
- Softscape & Hardscape
- Water & Sewerage Reticulation
FINAL COMPLETION
Site Clearing
Testing, Commissioning &
Inspection
Handling Over
Insurance of CCC
Close Out