Presentation for 'Evolving identities: Collaboration to enhance student success', National Forum Seminar Series, Dundalk Institute of Technology, 23rd May 2019

1. Photo by Suzanne D. Williams on Unsplash-
https://unsplash.com/photos/VMKBFR6r_jg
Simone Tyrell
Faculty Business and Law Digital Literacy Programs Librarian
s.tyrell@deakin.edu.au, @simtyrell, http://bit.ly/pls18 1
A third space partnership with evolving identity
Professional Literacy Suite:

2. Morgans Walk – Burwood Link Bridge, Deakin University - Photo by S Tyrell
About us @Deakin
• Victorian University founded in 1974
• > 56,000 students, approx. 25% cloud students
• Three trimesters per year
• Five Campuses
• Geelong Waterfront
• Geelong Waurn Ponds
• Melbourne Burwood
• Warrnambool
• Cloud
• Four Faculties
• Business and Law
• Arts and Education
• Science, Engineering and Built Environment (SEBE)
• Health
• Libraries on all four campuses
• Liaison Librarians aligned to each faculty
• Library Strategic plan encourages us to be:
Inventive Vibrant Bold
2

3. Photo by Evgeni Tcherkasski on Unsplash https://unsplash.com/photos/U1yDO88dyAI
Third Space
“interface between professional and academic activity”
“a space for thinking and working differently”
(Whitchurch, C 2013, p55)
(Han et al 2018, p 72)
“university third space serves both as a portal between
dimensions and as a vehicle of advancing collaborations
which may be initiated by third space professionals as
collaboration champions’’
(Veles, N, Carter, MA & Boon, H 2019, p76)
“between professional and academic domains,
requiring contributions from a range of staff”
(Whitchurch, C 2008, p378)
3

4. Third Space professionals
Image by MetsikGarden from Pixabay
https://pixabay.com/photos/color-desktop-paper-society-3207345/
(Whitchurch, C 2008, p383-384)
started
now
“Cross-boundary…active in extending their roles beyond their
given job descriptions and were likely to operate on the borders of
academic space”
collaboration
trust
relationships
respect
4

5. The Professional Literacy suite – BCom case
The suite comprises:
• Essential Digital Literacy (EDL)
• Introduction to Professional
Identity (IPI)
• Professional Literacy (PL)
The suite is scaffolded across the Bachelor of Commerce, being
implemented as part of the major course review.
The Professional Literacy Suite contains three separate modules embedded in first and third year.
5
http://bit.ly/pls18
5

6. Why & How
6
http://bit.ly/pls18
GLO3 – Digital literacy skills and support Employability ‘work ready’ skills
Hurdle requirement with pre and post self-assessments
Course-wide view in compulsory units – across all majors
Equitable experience for all students- accessibility / mode of study
Constructively aligned to Course Learning Outcomes
Based on established frameworks – JISC, Deakin University Library & multimedia
Discipline specific – transferable, sustainable, customisable, authentic, active learning

7. T1 2015
Work begins to designing 1st yr. module
as part of the Bachelor of Commerce
(BCom) course enhancement
T1 2015
SUPPORT / BOUNDED
PROFESSIONALS- Library Liaison
team in traditional role of
supporting the Faculty
T1 2016
EDL embedded into 1st year core unit
T2 2016
COLLABORATE - Increased
collaboration with Faculty staff –
included as part of unit team
T2 2016
Work begins designing for 3rd yr.
RELATIONSHIPS - Start
to attend faculty
meetings
T1 2016
The Journey.
7

8. T2 2017
Workplace DLM delivered
Soft launch -BCom hub site only
T2 2017
Secondment to FBL Dig Literacy
Programs Librarian
Working with LI team to embed modules
Co-presenting with Faculty on EDL
T3 2017
Workplace DLM trialled in 2 parts
Introduction to Professional Identity
(IPI) created
T3 2017
Co-present at Faculty conference and
Deakin T&L
Included in BL team Cloud First team
T1 2018
Introduction to Professional Identity runs
EDL redesigned for accessibility
EDL redesign for Bach. Property and Real Estate (BPRE)
Professional Literacy (PL) created from WPDLM
EMBEDDED - RESPECT
Higher access automatic
Helping to set up unit sites
T1 2018
The Journey..
8

9. T2 2018
EDL new design delivered
EDL for BPRE built
PL embedded across BCom majors
Suite included in Faculty EQUIS accreditation
T2 2018
T3 2018
EDL for BPRE embedded
PLS team wins ASCILITE Innovation
Award 2018
T3 2018
TRUST- Setting up PLS in unit sites
Helping to pitch to other faculties
Presenting at external conferences
Awarded SFHEA
T1 2019
Embed PLS across other BL courses – BPRE, BBus
Other faculties introducing similar
Post Graduate module
INTEGRATED – CROSS-BOUNDARY
PROFESSIONALS
Governance paperwork
Scaffolding across other courses
T1 2019
HEA writing – identity in T&L
Co-authoring paper with Faculty
The Journey…
9

10. A Hat for each Occasion
• Librarian
• Designer
• Teacher
• Mentor
• Negotiator
• Project Manager
• Student
• Curriculum Design and Governace
10

11. That
Imposter
feeling!
Image by amystrachan from flickr
https://flic.kr/p/5vWMUL
11

12. Professional LiteracyIntroduction to Professional
Identity
Essential Digital Literacy
Professional suite - Creative design…guiding
criteria
12
http://bit.ly/pls18
• Scenario based
• Constructively aligned
• Active learning & Authentic design
• Discipline specific
• Based on Multimedia Design
framework
• Digital Literacy learning outcomes
• Based on established frameworks – JISC
& Deakin University Library
• Accessibility
• Engaging for students!

13. Essential Digital Literacy
Essential Digital Literacy
13
• 1st year module in compulsory unit – Marketing
Fundamentals
• Scenario based – Student centred learning
• Finding Information
• Using Information
• Sharing Information
• Short multiple choice quiz after each section – 80% to
pass
• Created Using Tumult Hype
• Additional Html and JavaScript coding
• Downloadable content for students – questions
and answers“Scenario: Lee is your manager at a small consulting firm.
The firm has been asked to provide a report for a company
wanting to expand their services to tourism on the Great
Barrier Reef.
Lee will be asking you for help with a lot of research.”
http://bit.ly/pls18

14. Introduction to Professional
Identity
Introduction to Professional Identity
14
• 1st year module in compulsory unit – Personal
Insight
• Creating and Managing a Professional Identity
• View of prospective employers
• Managing risks
• Deakin Talent Portal / LinkedIn / Alumni
• Created using Smart Sparrow adaptive
technology
• In built feedback and analytics
• Grades feed through to LMS
• Downloadable content for students
http://bit.ly/pls18

15. Professional Literacy
Professional Literacy
15
• Designed for 3rd students transitioning into
the workforce
• Workplace Information Sources
• Evaluation and Ethical use of Information
• Managing and Sharing Information
• Created using Smart Sparrow adaptive
technology
• First at Deakin to use the ‘Class’ and ‘Grades
integration’ tools allowing mass
implementation – recognition of prior student
completion
http://bit.ly/pls18

16. Implementation – Embedded in curricula
16
Multi-disciplinary
team
Inclusion in
assessment
guidelines –
hurdle
http://bit.ly/pls18
Continuous Improvement – reusable and transferable
Evaluation and FeedbackStaff and Student
support
Project Management

17. Professional LiteracyIntroduction to Professional
Identity
Essential Digital Literacy
Results - completions
17
• Introduced T1 2016
• Run in 10 trimesters
• 8752 completions
• Introduced T1 2018
• Run in 4 trimesters
• 1502 completions
• Introduced T2 2018
• Run in 3 trimesters
• 2251 completions
Professional Literacy Suite - total completions - 12505
http://bit.ly/pls18

18. Essential Digital Literacy - Total
responses
Professional Literacy - Total
responses
Results – pre and post self-assessment data
26.52%
60.17%
13.31%
0.46%
49.24% 50.31%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Not confident Confident Extremely confident
Pre Self-assessment Post Self-assessment
After completing the modules:
• 94.24-99.55% of students are either confident or extremely confident in the DL skills
• Fail rate for assignment more than halved – 18% to 8% (EDL)
• Increase in C, D, and HD grades for sections of rubrics addressing GLO3 Digital Literacy – 60% to
71%
Intro to Prof Identity - Total
responses
33%
54.65%
12.10%
5.76%
57.54%
36.70%
0%
10%
20%
30%
40%
50%
60%
70%
Not confident Confident Extremely confident
Pre Self-assessment Post Self-assessment
16.50%
59.38%
24.11%
1.54%
42.64%
55.82%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Not confident Confident Extremely confident
Pre Self-assessment Post Self-assessment
http://bit.ly/pls18
18

19. Student feedback
19
“It is an all-round benefit by completing the module,
i feel 100% more confident starting at Deakin and
now finding my way in Digital Literacy and being
accurate when referencing in assignments correctly.”
“This was great training - it should be
compulsory in the very first unit students
attempt. Wished I had
completed it before my Management unit!”
“Overall, viewing this module as a
whole, I believe that it improved
my understanding of the
importance of networking and
how, associations and my online
identify affect the successfulness
of my professional ability.”
“Understanding how to navigate Deakin’s
resources as an online student this is the
first unit that has provided such in depth
insights - thank you”
“Completing this module has
given me a better understanding
on how to find and use accurate
research materials for my future
assignments and any other paper
i work on outside of uni.”
“Not only was it enjoyable, but very
informative and a good refresher for final
year”

20. Working in Third Space
TRUST
RESPECT
COLLABORATION
RELATIONSHIPS
Relationships: are key, take the time
to develop these – the foundation
Collaboration: stems from r/ships,
but also builds them and creates
respect
Respect: of each other’s skills and
expertise, often earnt through
working with others
Trust: when you nurture the other
three - trust is a result, which
nurtures the r/ships
20

21. 21Image by qimino https://pixabay.com/en/question-mark-pile-
questions-symbol-2492009/
Questions ????

22. Agostinho, S., Meek, J., & Herrington, J. (2005). Design Methodology for the Implementation and Evaluation of Scenario-Based Online Learning environment. Journal of Interactive Learning
Research, 16(3), 14.
Biggs, J. B., & Tang, C. S.-k. (2007). Using constructive alignment in outcomes-based teaching and learning. In Teaching for Quality Learning at University (3 ed.): Maidenhead : McGraw-
Hill/Society for Research into Higher Education & Open University Press.
Dahl, C. C. (2004). Scenario-Based Active Learning in a Low-Tech Environment. College & Undergraduate Libraries, 11(2), 17-28.
Deakin University. (2018). Deakin Graduate Learning Outcomes. Retrieved from http://www.deakin.edu.au/about-deakin/teaching-and-learning/deakin-graduate-learning-outcomes
Deakin University Library. (2014). Digital Literacy Framework for Deakin University Graduate Learning Outcome 3. Retrieved from
http://www.deakin.edu.au/__data/assets/pdf_file/0008/268748/DL_framework_2014-CC_rev-_2015.pdf
JISC 2015, Developing students' digital literacy, retrieved 24/08/2016, <https://www.jisc.ac.uk/guides/developing-students-digital- literacy>.
Mayer, R. E. (2014). Introduction to Multimedia Learning. In R. E. Mayer (Ed.), The Cambridge Handbook of Multimedia Learning (2 ed., pp. 1-24). Cambridge: Cambridge University Press.
Pham, HT & Tanner, K 2015, 'Collaboration Between Academics and Library Staff: A Structurationist Perspective', Australian Academic & Research Libraries, vol. 46, no. 1, pp. 2-18.
Sudbury, S, Mott, C, McDougall, J & Han, X 2018, 'Hunger by the Sea: Partnerships in the brave third space', International Journal for Students as Partners, vol. 2, no. 2, pp. 71-84.
Veles, N, Carter, M-A & Boon, H 2018, 'Complex collaboration champions: university third space professionals working together across borders', Perspectives: Policy and Practice in Higher
Education, vol. 23, no. 2-3, pp. 75-85.
Whitchurch, C 2008, 'Shifting identities and blurring boundaries: The emergence of third space professionals in UK higher education', Higher Education Quarterly, vol. 62, no. 4, pp. 377-96.
References
22
http://bit.ly/pls18

23. Contact details
23
Blog site
http://bit.ly/pls18
Simone Tyrell
Faculty Business and Law Digital Literacy Programs Librarian
s.tyrell@deakin.edu.au , @simtyrell