Chapter 1 focuses on professional communications within IT, outlining instructional objectives for oral presentations, technical writing, and user documentation. It discusses the differences between management and general audience presentations, emphasizes the importance of engagement during Q&A sessions, and provides resources for improving presentation skills. Additionally, it highlights effective demonstration techniques and tools for creating impactful infographics.

1. Chapter 1 - Professional
Communications
IT 5105 – Professional Issues in IT
Upekha Vandebona
upe.vand@gmail.com
[Presentations and Speeches]

2. Instructional Objectives
 Prepare and deliver an oral presentation for a
user audience.
 Prepare and deliver an oral presentation for a
management audience.
 Write a technical memo to management.
 Create user documentation for an IT system.
 Create a set of technical requirements for an IT
system.
 Compare and contrast technical writing and
expository writing.

3. Note
For the Chapter One, I’m going out from
the provided content, as you have already
covered those in 1st Semester. So before
the exam go through those again.
Throughout this lecture series
for Chapter One, it is something more for
your professional life.

4. Oral Presentations
Management Presentations Vs Sharing Ideas to a General Audience

5. What is the difference between ?

6. Be a Fan of TEDx
https://www.ted.com/
Technology
Entertainment
Design

7. Promote Your Presentations (Document)
www.slideshare.net
http://issuu.com/
https://prezi.com/
https://www.scribd.com/

8. Promote Your Presentations
(Video & Streaming)
https://vimeo.com/https://www.youtube.com/

9. Important Tools

10. InfoGraphic (Information Graphics)
 Graphical visual representation of information,
data or knowledge intended to present
information quickly and clearly.
 They can improve cognition by utilizing graphics
to enhance the human visual system’s ability to
see patterns and trends.

12. InfoGraphic Creating Tools
http://piktochart.com/ https://infogr.am/
http://www.easel.ly/

13. Top 10 Commencement Speeches By Times
Magazine
http://www.pcmag.com/slideshow/story/311102/the-top-10-
tech-commencement-speeches/1
http://www.businessinsider.com/tech-execs-give-life-
changing-advice-from-commencement-speeches-2015-5?op=1
 Tim Cook, Apple CEO
 Eric Schmidt, Google
Executive Chairman
 Randy Pausch, Professor of
Computer Science at
Carnegie Mellon University
 Jeff Bezos, founder of
Amazon
 Bill Gates, founder of
Microsoft
 Sheryl Sandberg, COO of
Facebook

14. Learning Resources
 SlideShare Blog
• https://blog.slideshare.net/
 SOAP Presentations Blog
• http://soappresentations.com/blog/
 Ethos3 Blog
• http://www.ethos3.com/blog/
 http://www.presentationzen.com/
 http://www.speakingaboutpresenting.com/
Toastmasters
International is a
nonprofit
educational
organization that
operates clubs
worldwide for the
purpose of helping
members improve
their
communication,
public speaking, and
leadership skills.
Presentation
Designer
Agencies

15. Product Demonstrations - The Good,
Bad and the Ugly
Start Learn From Watching ….
Apple Worldwide Developers
Conference (WWDC) and MacWorld,
Steve Jobs Keynote Presentations.
Famously known as Stevenotes.
Do you know
what happened in
here???

16. Product Demonstrations - The Good,
Bad and the Ugly
 From Case Studies
 7 Epic Product Demos (and what you can learn from them) 2015
• http://blog.close.io/epic-product-demos
 5 Sales Lessons Learnt from Epic Product Demo Failures
• https://saleschakra.com/en/5-sales-lessons-learnt-from-epic-product-
demo-failures/
• http://www.techradar.com/news/world-of-tech/10-tech-demos-that-
went-horribly-wrong-686352
 Deliver Epic Sales Demos & Avoid These 7 Deadly Mistakes
• http://blog.pipetop.com/epic-sales-demo/
 More…
• http://blog.close.io/topic/product-demos

17. Product Demonstrations - The Good, Bad
and the Ugly
 Having a Top Notch, Attention
Grabber, Simple intro video is a
crucial for a successful demonstration
event.
 Apple Keynote Intros
 2013 -
https://www.youtube.com/watch?v=5kFc5-
D4PUs
 2014 -
https://www.youtube.com/watch?v=7WNEczE
38Ms
“If everyone is busy making
everything, how can anyone
perfect anything?”

18. Know Your
Audience
Practice Make
Perfect
Write a
Narrative Script
• Convert to Memorable
Visual Aid
Keep
Supplementary
Information
• Provide when needed
Be to the Point.
Short and Sweet
Be to the Time
Arrive Early. Be
Prepared
http://www.powe
rpointninja.com/p
resentation-
delivery/7-tips-
for-presenting-to-
senior-executives/

19. Why Important Q&A at End?
Audience
Engagement
Showoff /
Reputation
තෙල් තේත්
Trick
Handling questions is very important.
Listen carefully, give due credit for
the questioner, take control yourself
and respond to the point.

20. Afraid of Public Speaking?
I have
Stammer :(
I have
Tourettes :(
https://www.ted.com/talks/megan_washington_why_i_l
ive_in_mortal_dread_of_public_speaking#t-247253