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THE PRODUCT THINKING
CONFERENCE
Lisbon Congress Centre, 19-21 October
Raitis Linde
Coffeepot for
masochists
“Don't ask a designer to
design you a bridge, instead
ask her to deliver the best
way to cross the river.”
Day 1
Full-day workshop
Teresa Torres
Sixth Sense Design:
Blink + Logic
Kai Halsinger
Day 2
Half-day workshops
“Make Better
Product Decisions”
Alexis Brion
Accelerating UX: A
design process for
startup accelerators
Day 3
Talks
• Video personas to
convince
stakeholders
• Less design-savvy
clients need higher
fidelity deliverables
• User Story Map as
vision tool for team
https://www.producttalk.org/
Day 1
Full-day workshop
Teresa Torres
“Make Better
Product Decisions”
What You want to
do with Design?
Output Outcome
Create presentations
Design mockups
Produce videos
Assemble a prototype
Generate ideas
Develop mobile app
Raise awareness
Start conversations
Change minds
Test solutions
Take action
Drive change
1. Desired Outcome
2. Opportunities
3. Solutions S
4. Experiments E
O ...
S S …
E …
It looks ugly.
Let’s redesign it.
We have to make
it look better.
These buttons
are off.
Let’s uncluttered this.
How the hell anybody
can use this?
You should trigger
WOW effect!
OMG!!!
• Since 1995
• Present in 50 countries
• 30+ employees
• 60 million users
• 80 million posts per month
craiglist.org
What was the last time when
you used a useless or
unusable app because it’s
beautiful?
“If the only tool you
have is a hammer,
you tend to see every
problem as a nail.”
1. Define desired
outcome
Measurable
Customer Focused
“Create a […] mobile app”
is not an outcome
Users –
"We want
dislike button!"
Facebook –
“How might we
increase user
engagement
with timeline?”
2. Explore Opportunities
People want dislike button
because they want more ways
to express themselves on
Facebook
People vote – Like vs
Comment.
They use stickers to
show emotions.
People comment their
reactions in comments.
They like the simplicity
of Like button.
People share stories as a
way to express emotions.
Decide opportunities
to focus on.
Emotions should be
extension of Like button.
3. Create Solutions
Hypothesis
Trust your instincts!
People are better at
generating ideas
individually. *
* Teresa Torres
People are better at
evaluating ideas in
groups. *
* Teresa Torres
4. Experiments
Don’t settle on
obvious.
Look d e e p e r.
Productized 2016
Productized 2016
Productized 2016
Productized 2016

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